CATTLEYA HOTEL

Da Lat , , 57 Nguyễn Văn Trỗi Phường 2 (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCattleya Hotel in Da Lat has earned high marks for its prime location, nestled close to the city center and popular spots like the vibrant night market, Dalat market and Tung Cafe. Its central positioning offers guests the convenience of exploring local dining and entertainment options with transportation around Da Lat being hassle-free.

When it comes to rooms, guests have experienced a blend of positives and negatives. Many appreciated rooms with enchanting city or road views, complete with balconies and all-glass walls that let in ample morning sunlight. The rooms come equipped with basic amenities such as hairdryers and personal items and are generally clean and comfortable, featuring simple yet beautiful decor. However, the hotel has received criticism for its inadequate soundproofing, maintenance issues and smaller-than-expected room sizes.

Cleanliness is another mixed area. While the restrooms and some rooms received praise for being clean and suitable for the price, others noted issues like dusty rooms, dirty floors and old linens. Problems such as a smell of mildew, dirty bath towels and unclean kitchen equipment were also highlighted, suggesting a need for more thorough and frequent housekeeping.

The standout feature of Cattleya Hotel is undoubtedly its staff. Guests have consistently praised the notably friendly and enthusiastic team. Receptionists, in particular, were highlighted for their cheerful demeanor and the hotel owner received widespread acclaim for being enthusiastic, polite and helpful. This dedication to guest service contributed significantly to a positive and satisfying experience for many.

Overall, Cattleya Hotel offers an excellent location and strong staff performance, making it a viable option for those looking to explore Da Lat, despite some areas needing improvement.
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Room Types
King Room with Balcony This double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 1 bed.

King Room with Garden View Offering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers a private entrance, a wardrobe, an electric kettle, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.

Quadruple Room with Balcony This quadruple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 2 beds.

Economy Quadruple Room Offering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room offers a private entrance, a wardrobe, an electric kettle, a flat-screen TV with cable channels, as well as garden views. The unit has 2 beds.

Mixed Dormitory Room Providing free toiletries, this dormitory room includes a private bathroom with a shower, a bidet and a hairdryer. The dormitory room provides a flat-screen TV with cable channels, a private entrance, a wardrobe, an electric kettle as well as garden views. The unit offers 3 beds.

Guest Reviews
8.3
Very Good
Location
Cattleya Hotel boasts an enviable location in Da Lat, making it incredibly convenient for guests. Positioned near the city center, it's an ideal base for exploring the vibrant night market and the bustling Dalat market, both just a short stroll away. The prime location also offers easy access to the Hòa Bình area, popular for dining and entertainment. Guests have praised the hotel's proximity to numerous eateries, the central market and notable spots like Tung Cafe. This central positioning ensures that transportation around Da Lat is hassle-free, enhancing the overall experience. With everything within walking distance, Cattleya Hotel is perfectly situated for those wanting to immerse themselves in the local scene.

Rooms
CATTLEYA HOTEL offers a mix of experiences when it comes to their rooms. Several rooms boast enchanting views of the city or the road with balconies that add a touch of luxury by flooding the space with morning sunlight through all-glass walls. Rooms are well-equipped with basic amenities, including hairdryers and personal items and guests have appreciated the comfortable beds and simple yet beautiful decor.

However, there are also considerable downsides. Many guests pointed out that the soundproofing is inadequate, resulting in disturbances from external noises. Some rooms suffer from maintenance issues such as deteriorated furniture, peeling paint and blocked toilets. Additionally, certain rooms are smaller and more cramped than anticipated, lacking adequate ventilation and essential fixtures like hooks and paper.

That said, cleanliness seems to be a consistent positive with rooms generally being tidy and comfortable enough for the price. Several guests found their accommodations cozy and quiet, adding to a satisfactory stay. The hotel management also appears responsive to complaints, occasionally offering better rooms when check-in issues arise.

The overall impression is one of contrasts, where pleasant views and adequate equipment meet issues of space and noise, requiring potential guests to weigh the positives and negatives against their personal preferences and expectations.

Cleanliness
The cleanliness of Cattleya Hotel appears to be a mix of positives and areas for improvement based on guest feedback. While some guests appreciated clean restrooms and found their rooms to be clean and suitable for the price, others noted various housekeeping issues. Common complaints included dusty rooms, dirty floors and old, unclean bed linens. Some guests mentioned a persistent smell of mildew on the bed sheets and dirty bath towels. There were also mentions of dirty cups and an unclean electric kettle. A few guests reported not seeing any staff cleaning their rooms during their stay, suggesting a possible lapse in regular housekeeping services. Overall, while certain aspects, such as the bathrooms, received praise for their cleanliness, other parts of the hotel might benefit from more thorough and frequent cleaning.

Staff
Cattleya Hotel has garnered a reputation for its notably friendly and enthusiastic staff. Guests frequently praised the team for their helpfulness and dedicated service. Receptionists stood out for their cheerful and sociable demeanor, adding to a welcoming atmosphere. The hotel's owner received widespread acclaim for being particularly enthusiastic, polite and helpful, making the stay enjoyable for many. Communication with the host was smooth and accommodating, often involving translation tools that were handled with a warm smile. While there were minor remarks about the staff being somewhat quiet, overall, the attentiveness and enthusiasm of the team were highly appreciated, contributing to a positive and satisfying guest experience.


No, CATTLEYA HOTEL doesn't have any pool.

No, a spa isn't available at CATTLEYA HOTEL.

Yes, CATTLEYA HOTEL welcomes dogs.

No, parking facilities aren't available at CATTLEYA HOTEL.

No, CATTLEYA HOTEL doesn't have a gym.

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