The Retreat Palm Dubai MGallery by Sofitel
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Summary of reviewsThe Retreat Palm Dubai MGallery by Sofitel is a luxurious 5-star resort that offers exceptional service and value for money. Guests rave about the staff and location of the hotel, which sits at the top of Palm and offers beautiful views of its private beach and the iconic Palm Jumeirah. The breakfast and dinner buffets are frequently described as amazing, delicious and plentiful with live cooking and themed nights adding to the dining experience. The rooms are comfortable and modern with great amenities and the hotel is exceptionally clean and well-maintained. The staff are exceptional with many guests commenting on their friendliness and helpfulness. The spa facilities were great, leaving guests feeling relaxed and rejuvenated. The pool and beach area were described as comfy, exceptional and super awesome. The hotel is perfect for families with a dedicated kids club, water sports facilities, a children's pool and splash pad and fun activities. The bed was a highlight for many guests with comments like extremely comfortable and comfy. Overall, The Retreat Palm Dubai MGallery by Sofitel is an excellent choice for a luxurious and chilled-out retreat in Dubai.
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Resort Taking Steps Towards Sustainability
Resort with Swimming Pool
Heated Pool Children's Pool Panoramic View Pool Outdoor Pool
Resort with Tennis Courts
Resort with Panoramic View Pool
Resort with Children's Pool
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About The Retreat Palm Dubai MGallery by Sofitel
Guest Reviews
If you're looking for a unique and must-visit place, look no further than The Retreat Palm Dubai MGallery by Sofitel. Guests rave about the staff and location of this hotel, which sits at the top of Palm and offers beautiful views of its private beach and the iconic Palm Jumeirah. Beyond jogging or using shared electric scooters along the ocean front, there's plenty to love- its direct location at the beach and lovely, peaceful isolation from the busy city center. While it may be a bit far from mainstream activities, this hotel wins points for its perfect location, especially if you're hoping to enjoy a beach getaway with peace and quiet.
The breakfast experience at The Retreat Palm Dubai MGallery by Sofitel seems to be one that guests enjoy overall. Many guests appreciate the wide variety of options available, including healthy choices and vegan options. The breakfast buffet is frequently described as "amazing," "delicious," and "plentiful." Some guests even describe the spread as "unreal." Additionally, live cooking and themed nights add to the breakfast experience. However, a few guests note that the breakfast room can get crowded and loud and coffee service can be slow. Nonetheless, guests seem to be generally satisfied with the quality of the food and the service provided during breakfast.
Guests at The Retreat Palm Dubai MGallery by Sofitel were fully satisfied with the breakfast and dinner buffets, which offered a lot of choices and delicious options. Frequently changing menus and live cooking added to the dining experience. The chef immediately apologized and offered to prepare something special when guests expressed that the paid dinner wasn't to their taste, displaying exceptional kindness. While the barbeque night dinner was just okay, there were good options for dinner overall. However, the food at the beach and coffee shop left something to be desired and some guests felt that the dinner buffet could have been enhanced with more items and Asian cuisine. Despite the lack of alcohol, guests enjoyed the evening entertainment at the a la carte restaurant.
The Retreat Palm Dubai MGallery by Sofitel offers a variety of comfortable and modern rooms with great amenities. Guests appreciate the good size of the rooms, particularly the premium rooms with sea views located on the top floor and with large balconies that offer great views. The rooms are clean, immaculate and spacious with comfortable beds and well-equipped bathrooms, including large showers. Some rooms even have a terrace which is a bonus. Families can enjoy the biggest room in all the Palm with huge facilities. Guests rave about the quality of the rooms, food, pool and beach. However, some reviews mentioned a few negatives such as rooms not smelling nice, needing refurbishing and facing construction noises. Some rooms had strong smells or dirty rugs, while others were too small or badly designed with inconvenient wardrobes, sinks too high or beds away from bedside tables. Despite these minor issues, many guests were delighted with their room and even upgraded to larger suites for exquisite and marvelous views of the skyline.
If you're looking for a comfortable and relaxing stay, look no further than The Retreat Palm Dubai MGallery by Sofitel. The bed was a highlight for many guests with comments like "extremely comfortable", "comfy" and "the bed was really comfortable." Even amidst some concerns like an "old bed" and "bedbugs", the majority of reviews praise the comfortable beds and very clean and well maintained rooms. Families with children should note that some found the two single beds to be small. Along with the comfy beds, guests also enjoyed the clean swimming pool with sun beds in the water, making for a truly enjoyable stay.
If you're looking for a hotel with excellent cleanliness, The Retreat Palm Dubai MGallery by Sofitel should definitely be on your list! Guest reviews of the hotel are full of positive statements about the level of cleaning, using phrases like "impeccable," "spotless," and "exceptionally clean." Guests consistently mention the cleanliness of the rooms, as well as the hotel facilities and the beach. Despite one negative comment about a small, unclean room, the majority of reviewers find the hotel to be very clean and well-maintained and appreciate the staff's efforts in keeping everything tidy. Overall, if cleanliness is a priority for you, you can't go wrong with The Retreat Palm Dubai MGallery by Sofitel.
The staff at The Retreat Palm Dubai MGallery by Sofitel are exceptional with many guests commenting on their friendliness and helpfulness. Guests especially appreciate the extra effort made by staff members like Akash and Abhai from housekeeping, Kasu from room service, Mr. Vikram, Hamza and Ms. Anjali from the restaurant and Timothy at the front desk. The staff have been described as superb, amazing, efficient and above and beyond. However, a few negative comments mention rude behavior from some reception staff. Overall, the staff have been trained to take care of guests perfectly and they go out of their way to ensure guests have a comfortable stay.
The spa at The Retreat Palm Dubai MGallery by Sofitel has received rave reviews from guests with many praising the wide range of massage options and great spa services. Not only are there delicious healthy drinks available, but guests can also take advantage of several restaurants on site. Customers have praised the superb customer service at the spa and the private beach access is a definite plus. Several guests have reported feeling like they were in heaven during their spa treatments with some commenting on how the lobby even smells amazing with spa fragrance. There are plenty of nice activities for wellbeing on offer with guests reporting that they will be making better use of them on their next visit. Although some guests experienced issues with the facilities not working, Lisa and Judy both gave some of the best massages guests have ever had. The spa does not allow couples to mix in the facilities, providing a more private relaxation experience. All in all, the spa facilities were great and the extra treatments were fantastic, leaving guests feeling relaxed and rejuvenated.
The Retreat Palm Dubai MGallery by Sofitel offers a beautiful beach area with attentive staff and a small yet nicely equipped outdoor pool. While some guests noted a lack of loungers with umbrellas, others described the pool as amazing, heated, warm and phenomenal. The beach is clean and lovely and the pool was the highlight for many guests. Some guests did mention that the pool area could benefit from a second big pool, but overall, the pool and beach area were described as comfy, exceptional and super awesome. Guests also enjoyed the separate kids pool in the shade with toys available, the view of the beach and pool from their rooms and ordering cocktails at the pool bar. However, some noted that the pool temperature was a bit cold in December and expressed concern about the lifeguards insisting on life jackets for their children. Nonetheless, guests appreciated the clean swimming pool, sunbeds in the water and the safe environment maintained by the lifeguards.
The Retreat Palm Dubai MGallery by Sofitel boasts a wonderful private beach area that guests have described as clean, beautiful and nicely equipped with plenty of sunbeds. Some reviews highlighted the excellent beach area with clear waters and a lot of space to relax. The hotel is perfectly situated on the Jumeirah palm beach, providing guests with an amazing view of the beach and pool from rooms. Staff are also always attentive to guest needs at the beach. However, some guests found the beach to be stony and uncomfortable and there were few sunbeds by the sea. Overall, guests enjoyed the hotel's beach location, clean waters and great beach setting.
If you are looking for a family-friendly hotel in Dubai, The Retreat Palm Dubai MGallery by Sofitel might just be the perfect choice for you. Despite some complaints about extra fees for kids' beds, guests overall seemed pleased with the hotel's kid-friendly atmosphere, including a dedicated kids club, water sports facilities, a children's pool and splash pad and fun activities like playing together and enjoying family time. Many guests highly recommended the hotel for families with one guest describing it as "a perfect choice for a relaxing family holiday." The kids club staff also received praise for their fantastic work with kids, making this an amazing place for an unforgettable family vacation.
The Retreat Palm Dubai MGallery by Sofitel is an excellent 5-star resort offering exceptional service and value for money. The staff are particularly helpful and accommodating, even providing unexpected surprises for special occasions such as birthdays and wedding anniversaries. While the breakfast buffet selection may be lacking, the hotel still provides amenities and features that one would expect from a 5-star establishment. However, some negative reviews have claimed the presence of bedbugs and challenged the hotel's 5-star rating. Despite this, overall guest reviews are exceptional and praise the hotel's 5-star quality service.
Looking for a luxurious and chilled-out retreat in Dubai? Look no further than The Retreat Palm Dubai MGallery by Sofitel. Guests are raving about the excellent service and amenities at this lovely 5-star hotel, which is considered the best value for money in the city. From the beautiful surroundings to the top-class service, there's nothing to fault at this amazing hotel. While some have questioned whether it's truly worthy of its 5-star rating, the majority agree that it's an excellent place to stay - whether you're looking for a relaxing escape or a luxurious city break. Book your stay today and experience the best that Dubai has to offer!
Yes, The Retreat Palm Dubai MGallery by Sofitel has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at The Retreat Palm Dubai MGallery by Sofitel.
No, The Retreat Palm Dubai MGallery by Sofitel doesn't allow dogs.
Yes, parking facilities are available at The Retreat Palm Dubai MGallery by Sofitel.
Yes, The Retreat Palm Dubai MGallery by Sofitel has a gym.
