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Rivoli Boutique Hotel

Florence , Via Della Scala 33 (Show on Map)

8.4

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsOverall, the Rivoli Boutique Hotel is a great option for travelers looking for a convenient and accessible base for exploring Florence's cultural sites. The hotel's location is fantastic, just a short walk from the main attractions, restaurants and bars and close to the train station with direct connections to the airport. The breakfast is a highlight with a good variety of sweet and savory options and lactose-free products available. While the rooms received mixed reviews, the hotel overall is spotlessly clean and the staff is courteous and knowledgeable. The pool and spa have an extra charge, but guests who used them enjoyed it. The only negative aspect that guests have pointed out is the Wi-Fi service, which can be slow and intermittent. Despite some criticisms, the Rivoli Boutique Hotel still provides a charming atmosphere and exceptional service, making it a recommended choice for travelers looking for a comfortable and enjoyable experience in Florence.
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Hotel with Spa

Rivoli Boutique Hotel is a 4-star hotel with a spa located in the heart of Florence. The spa features a hydromassage pool, a Finnish sauna, a Turkish bath, an emotional cascade shower and a range of massages and treatments to rejuvenate the body and mind. The spa is designed to provide a tranquil escape from the bustling city, with a peaceful atmosphere and beautiful views of the hotel's flower-filled terraces. Guests can relax and unwind in the relaxation area with herbal infusions. For a more romantic and unforgettable experience, couples can opt for a private couple massage. The spa offers a complete wellness vacation, surrounded by beauty and art, with the opportunity to revitalize the mind and body with massages performed by highly trained professionals.

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Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types

Comfort Double or Twin Room This air-conditioned room comes with a flat-screen TV, soundproofing and a minibar. The private bathroom includes a hairdryer and free toiletries. Please specify bed preference when booking.

Comfort Double Room for Single Use This air-conditioned room comes with a flat-screen TV, soundproofing and a minibar. The private bathroom includes a hairdryer and free toiletries. Please specify bed preference when booking.

Comfort Triple Room This spacious air-conditioned room comes with a flat-screen TV, soundproofing and a minibar. The private bathroom includes a hairdryer and free toiletries. Please specify bed preference when booking.

Classic Single Room This air-conditioned room comes with a flat-screen TV, soundproofing and a minibar. The private bathroom includes a hairdryer and free toiletries.

Premium Double Room With views of the city or over the Franciscan cloister, this spacious air-conditioned room comes with a flat-screen TV, free high-speed WiFi, an electric kettle and a minibar.

Family Room This air-conditioned room comes with a flat-screen TV, soundproofing and a minibar. The private bathroom includes a hairdryer and free toiletries. Please specify bed preference when booking.

Prestige Double Room This modern and elegant room features hypoallergenic fabrics, neutral colours and soundproofing facilities. The large private bathroom includes a rain shower with hydromassage jets and chromotherapy, as well as a hairdryer and luxury toiletries. Room rates include a welcome drink and free high-speed WiFi.

Double or Twin Room with Balcony This room features a balcony overlooking the internal courtyard. It comes with soundproofing, a flat-screen TV and minibar. Room rates include a welcome drink and free high-speed WiFi.

Christmas Double Room Featuring free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. This twin/double room is air-conditioned and has a flat-screen TV, soundproof walls, a minibar and a wardrobe.

Romantic Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV. The unit offers 1 bed.

Premium Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room offers air conditioning, soundproof walls, a minibar, a wardrobe, as well as a flat-screen TV.

Triple Room with Balcony This air-conditioned triple room has a private bathroom, soundproof walls, a minibar as well as a terrace.

Prestige Triple Providing free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. Featuring a patio, this triple room also provides air conditioning, soundproof walls and a flat-screen TV. The unit offers 2 beds.

Deluxe Family Room The spacious family room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a bidet. The family room offers a minibar, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit offers 3 beds.

Suite This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite provides air conditioning, soundproof walls, a minibar, a wardrobe and a flat-screen TV. The unit offers 3 beds.

About Rivoli Boutique Hotel

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Guest Reviews

8.4

Very Good

Location

The Rivoli Boutique Hotel has an amazing location, just a short walk away from the main attractions, restaurants and bars. It's also conveniently close to the train station and has direct connections to the airport. Many guests praised the hotel's excellent location for its accessibility to the majority of Florence's cultural beauties. The staff was also commended for their kindness and helpfulness. The hotel's position in the historic center is quiet and strategic, just a few steps away from the Santa Maria Novella train station, church and main attractions of Florence. Some reviewers noted the convenient location for shopping as well. Overall, the hotel provides a perfect location for sightseeing or simply enjoying the city's charm.

Breakfast

Rivoli Boutique Hotel serves a delicious breakfast with fine selections to suit most guests. Travelers have loved the breakfast, which is considered one of the hotel's highlights. The breakfast buffet offers both sweet and savory options and there are even lactose-free products available. The breakfast staff are delightful and attentive and travelers note that the luxurious breakfast was something to look forward to in the morning. While some guests note that the breakfast room can be small and crowded, overall, the selection is considered fantastic. The hotel's location is also convenient with an on-site restaurant offering delicious dishes from the local culinary traditions. Overall, the breakfast at Rivoli Boutique Hotel is highly recommended for travelers looking for a great start to their day.

Rooms

The Rivoli Boutique Hotel, while boasting a convenient location and friendly staff, received mixed reviews about its rooms. Some guests found them spacious and well-equipped, while others felt they did not meet the boutique hotel standard and were in need of modernization. Noise was also a common issue, particularly for rooms facing the street or with thin walls. Some bathrooms were small and outdated, but others were praised for their cleanliness and sufficient shower. Balconies or views were appreciated by some, while others found their rooms cramped or lacking natural light. However, a few guests were able to request a room change or upgrade and found their new accommodations much more satisfactory. Overall, while the Rivoli Boutique Hotel may not be for everyone, it may still be worth considering for its charming atmosphere and courteous staff.

Beds

The beds at Rivoli Boutique Hotel have received mixed reviews from guests. Some have described them as incredibly comfortable with options for different types of pillows to suit your needs, while others found the mattresses to be unsatisfactory. A few guests experienced issues with bedside lights not working and one couple received two single beds instead of a double which was uncomfortable. Overall, while the beds may not be perfect for everyone, there are still many positive remarks about their comfort.

Cleanliness

If you're looking for a clean and well-maintained hotel, Rivoli Boutique Hotel should be at the top of your list. Guests repeatedly praised the impeccable cleanliness of the rooms and the overall structure of the hotel. The staff were also courteous and knowledgeable, always willing to assist and answer any questions. Located in a convenient and accessible area of the city, this hotel provides easy access to most of the city's sights and train stations. While some guests experienced issues with facilities not being in the best condition or outdated, the majority of the reviews show that the hotel is clean and well-kept. However, some experienced unpleasant odors or the shower was not in good condition. So, overall, if you want a charming and spotlessly clean hotel for your stay, Rivoli Boutique Hotel is an excellent choice.

Staff

The staff at Rivoli Boutique Hotel is exceptional with many guests praising their kindness, professionalism and availability. Visitors are quick to note the staff's willingness to accommodate requests and resolve any issues that arise during their stay. Additionally, guests appreciate the hotel's proximity to Florence's main attractions and its clean rooms, while highlighting the standout service provided by the breakfast and restaurant staff. Overall, visitors can expect a warm welcome and attentive service from the friendly and courteous staff at this great hotel.

Wi-Fi

While most guests at Rivoli Boutique Hotel had a pleasant stay, some were disappointed by the Wi-Fi service. Some reported that the Wi-Fi was slow, intermittent or unstable and that the connection needed improvement. However, some guests only had minor complaints, such as the lack of English TV channels or the difficulty of using the shower. Overall, the hotel offers a comfortable and enjoyable experience, but those who require strong and reliable Wi-Fi may want to consider other options.

Spa

The Rivoli Boutique Hotel has a well-equipped spa, however, guests should note that they will be charged extra to use the facilities. The spa is small but exclusive and offers services such as massages and access to a hot tub. Guests can also have an outdoor jacuzzi at an additional cost. Unfortunately, some reviewers were disappointed that the spa was not included in the package and the hotel did not make it clear that it had extra charges. Guests also liked the sauna and Turkish bath/Jacuzzi despite the expensive fee. Those who prefer to have massages done in the comfort of their room can arrange a prior booking with the hotel. Some reviewers criticized the hotel's advertising for the pool and spa as it did not match the reality. The hotel offers great breakfasts and dinners in the restaurant, which guests enjoyed as well.

Pool

The Rivoli Boutique Hotel offers a heated outdoor pool, providing guests with the perfect spot to unwind and relax. Although some guests noted that the outdoor pool temperature could have been warmer, they appreciated the free access to the heated pool with a jacuzzi until 9 pm. Others, unfortunately, missed out on the experience but hope to try it out in another season. However, one guest mentioned that the "pool/jacuzzi" was tiny, while another referred to it as more of a "large jacuzzi" than an actual pool. Despite this, the pool area was still a welcome addition to the hotel and provided a moment of much-needed relaxation for many guests.

4 Star

The Rivoli Boutique Hotel claims to be a four-star establishment, but some guests feel that it falls short of this standard. Reviews note various issues, such as a lack of temperature control in the rooms, cheap plastic cups and subpar breakfast offerings. Some guests also question the hotel's claim to be a boutique property. Despite these criticisms, others found the hotel to be lovely and beautifully decorated and appreciate the efforts of the staff to make improvements.

Yes, Rivoli Boutique Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Rivoli Boutique Hotel.

Yes, Rivoli Boutique Hotel welcomes dogs.

No, parking facilities aren't available at Rivoli Boutique Hotel.

Yes, Rivoli Boutique Hotel has a gym.

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