Mercure Gdynia Centrum
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Summary of reviewsMercure Gdynia Centrum is highly praised for its unbeatable location in the heart of Gdynia. Nestled near the beach, port and city center, the hotel offers proximity to major attractions such as Kościuszko Square and the Musical Theatre, making it a prime spot for tourists eager to explore. Guests frequently highlight the beautiful sea views from their rooms and the convenience of the nearby sandy beach.
The hotel is also lauded for its comfortable accommodations and friendly, helpful staff. The breakfast buffet is a standout feature, offering a wide selection of delicious and varied dishes, including freshly baked bread, scrambled eggs and a fun activity: baking golden waffles. Although some found breakfast prices high and experienced peak-time crowding, the general consensus is that the breakfast is memorable and satisfying.
Dining at Mercure Gdynia Centrum receives positive remarks for its delicious and diverse cuisine, especially at the Winestone restaurant. The lounge bar is also appreciated for its rich selection of dishes and extensive wine list. Despite occasional critiques regarding wait times or certain dishes not meeting expectations, guests generally expect a good dining experience.
While the rooms at Mercure Gdynia Centrum are clean, spacious and equipped with basic amenities, many reviews point out the need for renovation. Outdated decor, worn-out furniture and occasional operational issues detract from the experience. However, the sea views and overall comfort compensates for these shortcomings and renovated rooms meet expected standards.
Cleanliness throughout the hotel is generally well-regarded. Daily cleaning services, fresh linens and tidy common areas contribute to a positive guest experience. Yet, some areas, particularly older elements like carpets and furniture, would benefit from updates to address signs of wear.
The staff receive overwhelming praise for their friendliness, helpfulness and professionalism. Reception staff are commended for their courteous and patient service, contributing significantly to an overall satisfying experience. While there are occasional reports of indifferent staff, these are outliers amidst the many positive mentions.
The hotel's Wi-Fi is functional and reliable, though it has some weaker spots and occasional slow areas. Despite these, the Wi-Fi generally meets guests’ needs for basic browsing and simple tasks.
The spa and pool at Mercure Gdynia Centrum add to the hotel's appeal. The spa is well-equipped with amenities such as a pool, sauna and various treatments, although it occasionally lacks available space. The pool receives mixed reviews due to its cold temperature and crowded conditions, but it remains a valued feature, particularly for swimming laps.
Guests appreciate the hotel’s parking availability, although some find the fees high and encounter occasional operational issues. Parking is generally convenient and spacious but not guaranteed and could benefit from better management and cleanliness.
The hotel's beach proximity is a significant advantage. Visitors enjoy the short walk to the beach and city attractions, making Mercure Gdynia Centrum an excellent choice for those seeking a blend of city life and seaside relaxation.
Overall, Mercure Gdynia Centrum offers a desirable combination of location, comfort and service, making it a favored choice for both relaxation and exploration. Renovations to address wear and tear would further enhance the guest experience, aligning the accommodations more closely with the hotel’s prime location and high service standards.
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The hotel is also lauded for its comfortable accommodations and friendly, helpful staff. The breakfast buffet is a standout feature, offering a wide selection of delicious and varied dishes, including freshly baked bread, scrambled eggs and a fun activity: baking golden waffles. Although some found breakfast prices high and experienced peak-time crowding, the general consensus is that the breakfast is memorable and satisfying.
Dining at Mercure Gdynia Centrum receives positive remarks for its delicious and diverse cuisine, especially at the Winestone restaurant. The lounge bar is also appreciated for its rich selection of dishes and extensive wine list. Despite occasional critiques regarding wait times or certain dishes not meeting expectations, guests generally expect a good dining experience.
While the rooms at Mercure Gdynia Centrum are clean, spacious and equipped with basic amenities, many reviews point out the need for renovation. Outdated decor, worn-out furniture and occasional operational issues detract from the experience. However, the sea views and overall comfort compensates for these shortcomings and renovated rooms meet expected standards.
Cleanliness throughout the hotel is generally well-regarded. Daily cleaning services, fresh linens and tidy common areas contribute to a positive guest experience. Yet, some areas, particularly older elements like carpets and furniture, would benefit from updates to address signs of wear.
The staff receive overwhelming praise for their friendliness, helpfulness and professionalism. Reception staff are commended for their courteous and patient service, contributing significantly to an overall satisfying experience. While there are occasional reports of indifferent staff, these are outliers amidst the many positive mentions.
The hotel's Wi-Fi is functional and reliable, though it has some weaker spots and occasional slow areas. Despite these, the Wi-Fi generally meets guests’ needs for basic browsing and simple tasks.
The spa and pool at Mercure Gdynia Centrum add to the hotel's appeal. The spa is well-equipped with amenities such as a pool, sauna and various treatments, although it occasionally lacks available space. The pool receives mixed reviews due to its cold temperature and crowded conditions, but it remains a valued feature, particularly for swimming laps.
Guests appreciate the hotel’s parking availability, although some find the fees high and encounter occasional operational issues. Parking is generally convenient and spacious but not guaranteed and could benefit from better management and cleanliness.
The hotel's beach proximity is a significant advantage. Visitors enjoy the short walk to the beach and city attractions, making Mercure Gdynia Centrum an excellent choice for those seeking a blend of city life and seaside relaxation.
Overall, Mercure Gdynia Centrum offers a desirable combination of location, comfort and service, making it a favored choice for both relaxation and exploration. Renovations to address wear and tear would further enhance the guest experience, aligning the accommodations more closely with the hotel’s prime location and high service standards.
Hotel with EV Charging Stations
Hotel near The Beach
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Lap Lanes
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Hotel with Pool Lap Lanes
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Located in the heart of Gdynia, Mercure Gdynia Centrum boasts an unbeatable location that consistently receives high praise from guests. This hotel is ideally situated near the beach, port and city center, making it a prime spot for tourists eager to explore. Its proximity to major attractions like Kościuszko Square, the Musical Theatre and various restaurants and shops further enhances its appeal. Guests frequently highlight the beautiful sea views from the rooms and the convenience of being just steps away from the sandy beach.
In addition to its spectacular location, the hotel is appreciated for its comfortable accommodations and friendly, helpful staff. Many reviews also commend the varied and delicious breakfast offerings, which contribute to an overall pleasant stay. Despite a few noted improvements needed in some areas, the prime location and excellent service make Mercure Gdynia Centrum a favored choice for visitors seeking both convenience and comfort.
Mercure Gdynia Centrum holds its reputation high with its commendable breakfast offerings. A consistent highlight among guests, the breakfast buffet is described as delicious, rich and varied, providing a substantial start to the day. The wide selection ensures that everyone will find something to their liking, featuring an array of dishes including cold cuts, cheeses, fish, vegetables, fruits and delightful breakfast staples like scrambled eggs and freshly baked bread. The standout feature for many is the opportunity to bake golden waffles, which is both a fun activity and a treat. Freshly squeezed juice and high-quality coffee add to the overall delightful experience.
While the majority of reviews are overwhelmingly positive, indicating that the breakfast is of high quality and offers plenty of variety, some reviews mention that the breakfast could be expensive. There are also mentions of peak times when the breakfast area may become crowded, occasionally leading to wait times for a table.
In summary, the breakfast at Mercure Gdynia Centrum is praised for its diversity, quality and abundant offerings, making it a memorable part of guests' stay.
Mercure Gdynia Centrum's dining offerings have largely garnered positive remarks from guests. The hotel restaurant is frequently praised for its delicious and diverse cuisine with some even extending congratulations to the chef for the fantastic dishes. Many guests found the food in the restaurant, particularly at the Winestone restaurant, to be very tasty and the wine selection to be extensive and reasonably priced. The lounge bar is also highlighted for its interesting and rich selection of dishes, complemented by very good food and service.
Despite the predominately positive feedback, there have been occasional remarks about the food not meeting expectations, such as lukewarm fish and chips or a lackluster evening meal experience. However, these instances appear to be less common. Other critiques included a long wait time of 2.5 hours for service and the surprising closure of lunch services at the restaurant.
Overall, guests can expect very good food, especially in the evenings with a notable highlight being the delicious tartare. The polite and helpful staff further enhance the dining experience, making it a commendable choice for meals within the hotel.
Mercure Gdynia Centrum offers guests mixed experiences with its rooms. On the bright side, many reviews highlight the rooms as clean, spacious and equipped with basic amenities such as towels, hairdryers and small fridges. Guests appreciated the comfortable bedding and modern air conditioning in some rooms. The sea views from many rooms are frequently mentioned as a significant advantage, enhancing the overall stay.
Despite these positive notes, numerous reviews point out the need for room renovations. Guests noted that the decor is outdated with worn-out furniture, stained carpets and visibly aged bathroom fittings. Some rooms have operational issues, such as non-functional safes, broken hooks in bathrooms and inefficient room cleaning services. Moreover, certain rooms were criticized for their small size, particularly for families and the lack of essential items like fridges and safes.
The bathrooms in particular seem to be a pain point with multiple reviews citing high bathtubs that are difficult to access, especially for older guests and occasional cleanliness issues like stains and mold.
On a positive note, guests found the staff to be very nice and the overall location of the hotel to be excellent. The views of the sea add a delightful touch to the experience and renovated rooms are reported to meet the expected standards.
In summary, while Mercure Gdynia Centrum boasts a prime location and comfortable accommodations with some stunning views, the rooms would greatly benefit from a comprehensive renovation to address the noted wear and tear.
Guests at Mercure Gdynia Centrum have frequently praised the comfort of the beds in their reviews. Most reported that the mattresses were very comfortable and beds were described as very practical, spacious and durable. The positive feedback often highlighted the overall comfort and cleanliness of the sleeping arrangements.
However, several guests expressed dissatisfaction with the pillows, finding them too hard or uncomfortable, which detracted from the otherwise pleasant sleeping experience. Some isolated concerns were raised about the cleanliness of sheets and occasional issues with outdated or small beds, but these did not overshadow the frequent commendations for the comfort of the mattresses.
Overall, while the hotel could address the issues with pillows to enhance guest experiences further, the beds remain a strong point for those seeking a restful night's sleep.
Mercure Gdynia Centrum has garnered varied feedback regarding its cleanliness. On the positive side, the hotel is frequently praised for its clean and cozy ambiance with many guests noting that the rooms and common areas are very clean and well-maintained. Daily cleaning services are highlighted with fresh bed linens and towels being a standard, ensuring guests feel comfortable during their stay.
The cleaning staff receive commendations for their diligence and helpfulness, contributing to the overall good impression of cleanliness. Guests often describe the rooms as clean, cozy and satisfactory, meeting their expectations for hygiene standards. The hotel's restrooms and lobby areas are also recognized for being exceptionally clean and tidy, which enhances the guest experience.
However, some reviews mention areas that need improvement. While the rooms are generally clean, issues such as stained carpets, dusty furniture and dirty bathroom ceilings have been reported. Some guests feel that the hotel, being an older building, would benefit from renovation to address worn-out and dirty elements, such as carpets and furniture. Additionally, a few guests noticed cleanliness issues in specific areas, like the pool and changing rooms.
Despite these occasional shortcomings, the overall consensus leans towards a positive view of the hotel's cleanliness. Most guests appreciate the cleanliness efforts and feel that their expectations for a tidy and comfortable environment are largely met at Mercure Gdynia Centrum.
In a recent evaluation of the Mercure Gdynia Centrum, the feedback regarding the hotel staff has been overwhelmingly positive. Numerous guests praised the staff for their friendliness, helpfulness and professionalism. The reception staff, in particular, were highlighted for their courteous and welcoming demeanor with specific commendations for their patience and attentiveness, especially with children. Several guests remarked on the service being consistently pleasant and professional, contributing significantly to an overall satisfying experience.
Housekeeping also received favorable mentions, noted for their kindness and efficiency. The restaurant service, while having a few critiques, generally enjoyed praise for good service and attentiveness to guests' needs.
Although a few reviews contained criticisms, such as indifferent or uncooperative staff and specific issues during check-in, these were outliers amidst the frequently repeated appreciation for the staff's friendly and professional conduct. Overall, the staff at Mercure Gdynia Centrum are celebrated for their commitment to guest satisfaction, making the hotel a welcoming place to stay.
The Wi-Fi experience at Mercure Gdynia Centrum has received mixed feedback from guests. Many reviewers appreciated the good Wi-Fi, noting that it worked well everywhere throughout the hotel. Some highlighted easy internet connections and strong Wi-Fi signals, considering it sufficient for general browsing and simple tasks. High-speed Wi-Fi also earned positive mentions, contributing to an overall satisfactory online experience for several visitors.
However, there were reports of weaker spots and occasional slow internet access, particularly in public zones and the reception area. Some guests had difficulties with the installation process or found the need to register for Wi-Fi inconvenient. Despite these challenges, the general sentiment suggests that the hotel's Wi-Fi is functional and suitable for basic needs, though improvements could enhance the overall experience.
The spa at Mercure Gdynia Centrum is well-located and offers easy access for guests. It includes a variety of amenities such as a pool, sauna and a range of treatments and massages. Some guests appreciated the extended hours of operation for the spa and pool, making it convenient to fit relaxation into their schedules. Bathrobes are provided specifically for the spa area to enhance the experience.
However, there were mentions of certain limitations, such as the spa being unavailable at times or having no available space. Additionally, some found the prices a bit too high. Despite these concerns, the overall impression of the spa suggests it’s a valued feature of the hotel, contributing positively to the guest experience.
The pool at Mercure Gdynia Centrum receives mixed feedback from guests. On the positive side, the pool is noted for its size and the availability of a proper Finnish sauna. Guests appreciate the accessibility of the pool and its inclusion in the room price. Additionally, some guests find it perfect for swimming laps and enjoy the refreshing morning swims.
However, there are several areas for improvement. The water temperature in the pool is frequently described as too cold and the overall pool area, including the changing rooms, often feels chilly. Reviews also indicate that the pool can become very crowded, as it is open to the public and used for swimming lessons, diving courses and group classes, which can make it less enjoyable for individual guests looking for relaxation or recreational swimming.
The pool's suitability for families and children is also questioned with many pointing out that it is not very child-friendly and that children's areas, if any, are inadequate. Cleanliness is another concern with some reviews mentioning a dirty pool and changing rooms. Lastly, the atmosphere and facilities are somewhat outdated with several guests suggesting that the pool area and its amenities could benefit from a thorough renovation.
Overall, while the pool at Mercure Gdynia Centrum has potential, particularly for those looking for a serious swim, it seems to fall short for guests seeking a warm, family-friendly and relaxed swimming environment.
The Mercure Gdynia Centrum boasts an exceptional location, perfectly positioned between the bustling city center and the serene beach. Visitors consistently praise its close proximity to both the beach and a variety of attractions, making it an ideal spot for those wanting to enjoy both the sea and the vibrant city life. Guests appreciate the short, often mere minutes-long walk to the beach, emphasizing the convenience and ease of access. The hotel offers rooms with stunning sea views, allowing guests to wake up to the sight of the sea. The beach itself, despite being small, is well-guarded and offers a peaceful retreat. Combined with clean and quiet accommodations, this hotel is frequently described as the perfect place for a relaxing stay.
Reviews of the parking at Mercure Gdynia Centrum highlight a mix of opinions. On the positive side, guests appreciate that parking is available and accessible with some noting the spacious and large parking area. Many find the parking convenient and easily reachable from the hotel with ample spaces for everyone.
However, several reviews mention the parking fee, which some guests feel is high or excessive. The extra cost for parking, including specific fees like 40 PLN or 50 PLN per day, is frequently cited as a downside. There are also recurring comments about parking not being guaranteed for hotel guests and issues such as malfunctioning exit tickets or problems with the gate.
Guests have noted that parking can get quite busy during peak times and finding a spot may be challenging. Some also mentioned that the lot is not guarded and could be cleaner. Overall, while the availability and accessibility of parking are praised, the additional fees and occasional operational issues detract from the experience.
Mercure Gdynia Centrum emerges as an exceptionally family-friendly hotel, ideal for bringing children along on a trip. The hotel offers an extensive family area, including a large family room and a cozy play corner for kids. The availability of facilities for babies, like tidy cribs and a bathtub suited for small children, emphasizes its consideration for young guests. Families can enjoy delicious and varied food options, including a waffle maker that delights kids. The pool area and the proximity to a big backyard further complement the hotel's appeal for family relaxation and activities.
Despite various family-oriented amenities, there are a few shortcomings. Some reviews highlight the limited size of the children’s play area and the absence of an outdoor play zone within the premises. Additionally, the need for improvements such as a specific children’s shower tray and gluten-free options for kids, if required, are noted.
The hotel's perfect location close to the beach enhances its attractiveness for families, making beach outings a convenient pleasure. Management’s focus on offering a family atmosphere makes Mercure Gdynia Centrum a fitting choice for family trips where both children and adults can find enjoyment.
The nightlife around Mercure Gdynia Centrum offers a mixed experience. The hotel's location near the city center, close to the beach and numerous bars, pubs and restaurants, makes it easy to access the vibrant local nightlife. Guests noted that the surrounding area is very lively with night music from beach discos and ongoing parties, making the atmosphere quite interesting. Partygoers can enjoy nighttime fun with the chance of mingling with celebrities. The beach area provides nighttime entertainment with its music-filled environment.
However, this lively ambiance can lead to some inconveniences for those seeking a quiet night’s sleep. There were multiple mentions of noise, including loud music from nightclubs that could be heard until the early hours of the morning with bass and disco music causing disturbances. Guests reported hearing the sounds of parties and singing from outside well into the night. Additionally, the cacophony of racers in cars, motorbikes and loud guests often added to the overall nighttime noise levels.
While the hotel's convenient location offers easy access to bustling nightlife and is close to other tourist attractions and shops, it's essential for potential guests to consider the possible nighttime disturbances when planning their stay.
Mercure Gdynia Centrum presents itself as a solid three-star hotel, delivering a performance that aligns well with its rating. Reviews frequently highlight that while the hotel may have once aspired to a higher classification, it currently embodies the characteristics typical of a three-star establishment. Guests often note that although the property is somewhat older and could benefit from renovation, it manages to meet the expected standards for its category, especially given its prime location.
The hotel's amenities, such as the sauna, swimming pool and winery, add value and align with the expectations for a three-star facility. However, the room and bathroom standards receive mixed feedback; while some guests find them practical and suitable, others suggest the appearance does not entirely match a three-star rating. Despite these critiques, the overall consensus is that the hotel is a fair choice for travelers looking for satisfactory accommodation without high expectations.
Ultimately, Mercure Gdynia Centrum ensures an authentic three-star service experience. While some aspects, like room decor and bathroom state, may need improvement, the hotel's general functionality and additional facilities provide an acceptable and, at times, enjoyable stay for its guests.
Mercure Gdynia Centrum proves to be an excellent choice for business travelers. The hotel's strategic location, close to the beach, city center and shops, makes it a convenient spot for both business and leisure. The facilities extend to include EV charging, adding an extra layer of convenience for those driving electric vehicles. Guests have praised the ease of reservation, the quiet lobby space and the suitability of rooms, making it an ideal environment for business stays.
Additionally, the location is highlighted as perfect for family and business trips alike, which may appeal to those blending work and family time. Business guests will also find the venue fitting for business dinners, underscoring its versatility. Overall, the quality of services and location of Mercure Gdynia Centrum is seen as adequate to the price, making it a commendable choice for business travelers.
Situated in a prime location, Mercure Gdynia Centrum offers a generally positive experience when it comes to accessibility for guests with disabilities. The hotel provides wheelchair accessibility, making it convenient for those who require mobility assistance. Reviews highlight that the facilities are commendable, particularly for individuals using wheelchairs. Guests have complimentary access to the public swimming pool and can partake in public swimming lessons, ensuring that leisure amenities are inclusive.
However, there are areas for improvement. Some guests have noted that the hotel is not fully accessible for all disabled individuals, pointing out issues with certain facilities such as the fan in the bathroom and difficulties with the parking reservation system. A few reviews also mentioned incidents of indifferent staff behavior and cleanliness concerns in the toilets.
Overall, while Mercure Gdynia Centrum is highly accessible and accommodating for many guests with disabilities, there are specific areas where the hotel could enhance its services to ensure a universally comfortable stay.
Mercure Gdynia Centrum boasts a spacious and large indoor pool, available to guests until 9 PM during the winter season. The pool is generously sized, earning positive remarks for its expansiveness. However, some guests noted that the water temperature could be on the lower side. Access to the pool comes with a fee, which some found to be on the more expensive side. Additionally, there was a mention of an incident involving a slippery ladder, indicating a potential safety concern. Despite these points, the pool remains a popular and enjoyable feature of the hotel, contributing to the overall experience.
Mercure Gdynia Centrum stands out as a highly pet-friendly hotel. Numerous reviews highlight the welcoming atmosphere for guests traveling with pets, including dogs and cats. The hotel offers several amenities geared towards pets, such as dog water bowls in the lobby and available dog beds. Guests appreciate the flexibility, noting the ease of staying at the hotel with their pets. Additionally, Gdynia itself complements the hotel’s pet-friendly nature, making it a tolerant environment for spending time with dogs. However, there was a mention of a carpet stained with dog urine, indicating room for improvement in cleanliness. Overall, the hotel’s pet-friendly policies and services are highly valued by guests looking to travel with their furry companions.
Location Show Map
Location
In addition to its spectacular location, the hotel is appreciated for its comfortable accommodations and friendly, helpful staff. Many reviews also commend the varied and delicious breakfast offerings, which contribute to an overall pleasant stay. Despite a few noted improvements needed in some areas, the prime location and excellent service make Mercure Gdynia Centrum a favored choice for visitors seeking both convenience and comfort.
Breakfast
While the majority of reviews are overwhelmingly positive, indicating that the breakfast is of high quality and offers plenty of variety, some reviews mention that the breakfast could be expensive. There are also mentions of peak times when the breakfast area may become crowded, occasionally leading to wait times for a table.
In summary, the breakfast at Mercure Gdynia Centrum is praised for its diversity, quality and abundant offerings, making it a memorable part of guests' stay.
Dinner
Despite the predominately positive feedback, there have been occasional remarks about the food not meeting expectations, such as lukewarm fish and chips or a lackluster evening meal experience. However, these instances appear to be less common. Other critiques included a long wait time of 2.5 hours for service and the surprising closure of lunch services at the restaurant.
Overall, guests can expect very good food, especially in the evenings with a notable highlight being the delicious tartare. The polite and helpful staff further enhance the dining experience, making it a commendable choice for meals within the hotel.
Rooms
Despite these positive notes, numerous reviews point out the need for room renovations. Guests noted that the decor is outdated with worn-out furniture, stained carpets and visibly aged bathroom fittings. Some rooms have operational issues, such as non-functional safes, broken hooks in bathrooms and inefficient room cleaning services. Moreover, certain rooms were criticized for their small size, particularly for families and the lack of essential items like fridges and safes.
The bathrooms in particular seem to be a pain point with multiple reviews citing high bathtubs that are difficult to access, especially for older guests and occasional cleanliness issues like stains and mold.
On a positive note, guests found the staff to be very nice and the overall location of the hotel to be excellent. The views of the sea add a delightful touch to the experience and renovated rooms are reported to meet the expected standards.
In summary, while Mercure Gdynia Centrum boasts a prime location and comfortable accommodations with some stunning views, the rooms would greatly benefit from a comprehensive renovation to address the noted wear and tear.
Beds
However, several guests expressed dissatisfaction with the pillows, finding them too hard or uncomfortable, which detracted from the otherwise pleasant sleeping experience. Some isolated concerns were raised about the cleanliness of sheets and occasional issues with outdated or small beds, but these did not overshadow the frequent commendations for the comfort of the mattresses.
Overall, while the hotel could address the issues with pillows to enhance guest experiences further, the beds remain a strong point for those seeking a restful night's sleep.
Cleanliness
The cleaning staff receive commendations for their diligence and helpfulness, contributing to the overall good impression of cleanliness. Guests often describe the rooms as clean, cozy and satisfactory, meeting their expectations for hygiene standards. The hotel's restrooms and lobby areas are also recognized for being exceptionally clean and tidy, which enhances the guest experience.
However, some reviews mention areas that need improvement. While the rooms are generally clean, issues such as stained carpets, dusty furniture and dirty bathroom ceilings have been reported. Some guests feel that the hotel, being an older building, would benefit from renovation to address worn-out and dirty elements, such as carpets and furniture. Additionally, a few guests noticed cleanliness issues in specific areas, like the pool and changing rooms.
Despite these occasional shortcomings, the overall consensus leans towards a positive view of the hotel's cleanliness. Most guests appreciate the cleanliness efforts and feel that their expectations for a tidy and comfortable environment are largely met at Mercure Gdynia Centrum.
Staff
Housekeeping also received favorable mentions, noted for their kindness and efficiency. The restaurant service, while having a few critiques, generally enjoyed praise for good service and attentiveness to guests' needs.
Although a few reviews contained criticisms, such as indifferent or uncooperative staff and specific issues during check-in, these were outliers amidst the frequently repeated appreciation for the staff's friendly and professional conduct. Overall, the staff at Mercure Gdynia Centrum are celebrated for their commitment to guest satisfaction, making the hotel a welcoming place to stay.
Wi-Fi
However, there were reports of weaker spots and occasional slow internet access, particularly in public zones and the reception area. Some guests had difficulties with the installation process or found the need to register for Wi-Fi inconvenient. Despite these challenges, the general sentiment suggests that the hotel's Wi-Fi is functional and suitable for basic needs, though improvements could enhance the overall experience.
Spa
However, there were mentions of certain limitations, such as the spa being unavailable at times or having no available space. Additionally, some found the prices a bit too high. Despite these concerns, the overall impression of the spa suggests it’s a valued feature of the hotel, contributing positively to the guest experience.
Pool
However, there are several areas for improvement. The water temperature in the pool is frequently described as too cold and the overall pool area, including the changing rooms, often feels chilly. Reviews also indicate that the pool can become very crowded, as it is open to the public and used for swimming lessons, diving courses and group classes, which can make it less enjoyable for individual guests looking for relaxation or recreational swimming.
The pool's suitability for families and children is also questioned with many pointing out that it is not very child-friendly and that children's areas, if any, are inadequate. Cleanliness is another concern with some reviews mentioning a dirty pool and changing rooms. Lastly, the atmosphere and facilities are somewhat outdated with several guests suggesting that the pool area and its amenities could benefit from a thorough renovation.
Overall, while the pool at Mercure Gdynia Centrum has potential, particularly for those looking for a serious swim, it seems to fall short for guests seeking a warm, family-friendly and relaxed swimming environment.
Beach
Parking
However, several reviews mention the parking fee, which some guests feel is high or excessive. The extra cost for parking, including specific fees like 40 PLN or 50 PLN per day, is frequently cited as a downside. There are also recurring comments about parking not being guaranteed for hotel guests and issues such as malfunctioning exit tickets or problems with the gate.
Guests have noted that parking can get quite busy during peak times and finding a spot may be challenging. Some also mentioned that the lot is not guarded and could be cleaner. Overall, while the availability and accessibility of parking are praised, the additional fees and occasional operational issues detract from the experience.
Family
Despite various family-oriented amenities, there are a few shortcomings. Some reviews highlight the limited size of the children’s play area and the absence of an outdoor play zone within the premises. Additionally, the need for improvements such as a specific children’s shower tray and gluten-free options for kids, if required, are noted.
The hotel's perfect location close to the beach enhances its attractiveness for families, making beach outings a convenient pleasure. Management’s focus on offering a family atmosphere makes Mercure Gdynia Centrum a fitting choice for family trips where both children and adults can find enjoyment.
Nightlife
However, this lively ambiance can lead to some inconveniences for those seeking a quiet night’s sleep. There were multiple mentions of noise, including loud music from nightclubs that could be heard until the early hours of the morning with bass and disco music causing disturbances. Guests reported hearing the sounds of parties and singing from outside well into the night. Additionally, the cacophony of racers in cars, motorbikes and loud guests often added to the overall nighttime noise levels.
While the hotel's convenient location offers easy access to bustling nightlife and is close to other tourist attractions and shops, it's essential for potential guests to consider the possible nighttime disturbances when planning their stay.
3 Star
The hotel's amenities, such as the sauna, swimming pool and winery, add value and align with the expectations for a three-star facility. However, the room and bathroom standards receive mixed feedback; while some guests find them practical and suitable, others suggest the appearance does not entirely match a three-star rating. Despite these critiques, the overall consensus is that the hotel is a fair choice for travelers looking for satisfactory accommodation without high expectations.
Ultimately, Mercure Gdynia Centrum ensures an authentic three-star service experience. While some aspects, like room decor and bathroom state, may need improvement, the hotel's general functionality and additional facilities provide an acceptable and, at times, enjoyable stay for its guests.
Business
Additionally, the location is highlighted as perfect for family and business trips alike, which may appeal to those blending work and family time. Business guests will also find the venue fitting for business dinners, underscoring its versatility. Overall, the quality of services and location of Mercure Gdynia Centrum is seen as adequate to the price, making it a commendable choice for business travelers.
Accessible
However, there are areas for improvement. Some guests have noted that the hotel is not fully accessible for all disabled individuals, pointing out issues with certain facilities such as the fan in the bathroom and difficulties with the parking reservation system. A few reviews also mentioned incidents of indifferent staff behavior and cleanliness concerns in the toilets.
Overall, while Mercure Gdynia Centrum is highly accessible and accommodating for many guests with disabilities, there are specific areas where the hotel could enhance its services to ensure a universally comfortable stay.
Indoor Pool
Dog Friendly
Yes, Mercure Gdynia Centrum has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.
No, a spa isn't available at Mercure Gdynia Centrum.
Yes, Mercure Gdynia Centrum welcomes dogs.
Yes, parking facilities are available at Mercure Gdynia Centrum.
No, Mercure Gdynia Centrum doesn't have a gym.
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