Hotel Blue Reef frente al mar
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Summary of reviewsHotel Blue Reef frente al mar in Mahahual is often praised for its prime beachfront location on the boardwalk, offering guests stunning ocean views directly from their rooms and easy access to a clean, picturesque beach. The central setting also ensures convenient access to various restaurants, shops and diving clubs, making it an ideal base for travelers seeking a seaside getaway.
The breakfast experience at the hotel receives positive feedback with guests enjoying freshly prepared meals often served with beautiful sea views. The friendliness of the restaurant staff, particularly Digbi, enhances the overall dining experience. Although there are some inconsistencies in breakfast availability and service times, the meal package including breakfast, lunch and dinner is appreciated for its value and taste.
The dinner experience, while featuring delicious food and friendly service, is somewhat marred by the early closing time of the restaurant, which limits evening dining options within the hotel. Guests often need to explore nearby alternatives for dinner, although meal packages remain a popular choice.
Rooms at the hotel receive mixed reviews. Suites are typically spacious, comfortable and offer breathtaking sea views from balconies, making them the preferred choice for many guests. In contrast, standard rooms are often described as small and in need of better maintenance and modernization. Cleanliness in rooms varies with some rooms being well-maintained while others require improvements.
The hotel’s staff receive varied feedback. Many guests commend the staff's friendliness and attentiveness, particularly enjoying the warm and professional atmosphere. Conversely, there are mentions of indifference and inattentiveness from some staff members, highlighting a need for enhanced customer service training.
Wi-Fi connectivity is an area needing improvement with many guests experiencing weak or no signal in their rooms, especially on upper floors. Reliable internet access remains a challenge throughout the hotel.
Families appreciate the hotel’s family-friendly amenities, including suitable room arrangements and a welcoming atmosphere for all ages. However, the parking situation could be improved, as the main lot is a block away and lacks security features.
Comfortable beds are a highlight for many, though there are some reports of uncomfortable or outdated mattresses and bedding.
Overall, Hotel Blue Reef frente al mar offers an attractive seaside escape with its enviable location and pleasant amenities. While there are areas for improvement, particularly in room maintenance, Wi-Fi connectivity and some aspects of customer service, the hotel remains a favorite for those seeking a beautiful beachside retreat in Mahahual.
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The breakfast experience at the hotel receives positive feedback with guests enjoying freshly prepared meals often served with beautiful sea views. The friendliness of the restaurant staff, particularly Digbi, enhances the overall dining experience. Although there are some inconsistencies in breakfast availability and service times, the meal package including breakfast, lunch and dinner is appreciated for its value and taste.
The dinner experience, while featuring delicious food and friendly service, is somewhat marred by the early closing time of the restaurant, which limits evening dining options within the hotel. Guests often need to explore nearby alternatives for dinner, although meal packages remain a popular choice.
Rooms at the hotel receive mixed reviews. Suites are typically spacious, comfortable and offer breathtaking sea views from balconies, making them the preferred choice for many guests. In contrast, standard rooms are often described as small and in need of better maintenance and modernization. Cleanliness in rooms varies with some rooms being well-maintained while others require improvements.
The hotel’s staff receive varied feedback. Many guests commend the staff's friendliness and attentiveness, particularly enjoying the warm and professional atmosphere. Conversely, there are mentions of indifference and inattentiveness from some staff members, highlighting a need for enhanced customer service training.
Wi-Fi connectivity is an area needing improvement with many guests experiencing weak or no signal in their rooms, especially on upper floors. Reliable internet access remains a challenge throughout the hotel.
Families appreciate the hotel’s family-friendly amenities, including suitable room arrangements and a welcoming atmosphere for all ages. However, the parking situation could be improved, as the main lot is a block away and lacks security features.
Comfortable beds are a highlight for many, though there are some reports of uncomfortable or outdated mattresses and bedding.
Overall, Hotel Blue Reef frente al mar offers an attractive seaside escape with its enviable location and pleasant amenities. While there are areas for improvement, particularly in room maintenance, Wi-Fi connectivity and some aspects of customer service, the hotel remains a favorite for those seeking a beautiful beachside retreat in Mahahual.
Hotel near The Beach
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Small Hotel
3-Star Hotel
Guest Reviews
Hotel Blue Reef frente al mar in Mahahual boasts an enviable location that consistently impresses its guests. Strategically situated on the boardwalk, the hotel offers prime, beachfront positioning that delivers spectacular ocean views directly from the rooms. Visitors rave about the proximity to the sea with many highlighting the ease of access to the beach mere steps away. Additionally, the central setting ensures that a variety of restaurants, shops and diving clubs are within convenient walking distance.
The stunning sea vistas can be enjoyed right from the comfort of guest rooms, balconies and even while taking a dip in the rooftop pool. The hotel's beachfront placement allows guests to enjoy a private beach area with sunbeds and umbrellas, contributing to a relaxing and picturesque seaside escape. Many reviewers also note the hotel's clean and beautiful beach, further enhancing the overall appeal.
In essence, this hotel excels in offering a location that taps into the best Mahahual has to offer, from breathtaking views and easy beach access to its closeness to numerous amenities, making it a top choice for travelers seeking a perfect seaside getaway.
Hotel Blue Reef frente al mar offers a commendable breakfast experience, receiving positive remarks for its delicious, freshly prepared meals. Guests praised the friendliness of the restaurant staff, particularly highlighting Digbi's kind service. The breakfast, often enjoyed with charming sea views, is served hot and can even be brought to the hotel's private beach, enhancing the overall experience of dining by the shore. Several reviews mentioned the quality and taste of the food, describing it as very good or delicious.
However, it's important to note some inconsistencies regarding breakfast availability and inclusion in the booking. Some guests were disappointed by the lack of included breakfast despite expecting it based on the initial booking information. Additionally, breakfast service starts at 8 o'clock, which might be a bit late for early risers.
Despite these issues, the hotel does offer a meal package that includes breakfast, lunch and dinner, receiving high marks for its value and taste. Overall, while there are some areas for improvement, many guests enjoyed their breakfast experience at Hotel Blue Reef frente al mar.
The dining experience at 'Hotel Blue Reef frente al mar' garners mixed reviews with highlights on several positive aspects. Guests frequently praise the delicious food served in the restaurant, which offers a variety of cuisines and romantic dinner services that many find delectable. Excellent service from staff members like Digby also stands out in the feedback.
However, there are some notable limitations. The restaurant's early closing time, typically around 5 pm, is a recurring inconvenience cited by many guests, who also mention the inability to dine there in the evening. This is mitigated somewhat by the availability of other dining options nearby. Additionally, while the restaurant itself garners praise, the ambiance and physical appearance have room for improvement.
Several critiques point to the overall service quality, noting occasions where service was average and waitstaff were hard to find. Moreover, the premises suffer from issues such as dogs roaming freely and the pool being out of order, which impact the overall dining experience. Despite these drawbacks, the hotel provides meal packages that include dinner, offering a well-rounded option for guests seeking a comprehensive stay.
Hotel Blue Reef frente al mar provides a mixed bag of room experiences for guests. Many find the suites to be spacious, comfortable and offering wonderful sea views. These suites are often praised for their pleasant layouts, including amenities such as TVs, fridges, microwaves and balconies, providing an overall sense of comfort and functionality akin to a studio apartment.
However, standard rooms often fall short in size with multiple mentions of them being very small, sometimes to the extent of feeling cramped. While these rooms are frequently described as clean and equipped with basic essentials like air conditioning, the lack of space, TV and sometimes even suitable lighting can be a drawback. Cleanliness is another area that receives varied feedback with some rooms being markedly clean while others appear neglected or outdated, requiring renovations.
The views are a strong point, especially from balconies that overlook the beach and ocean, providing a beautiful and calming retreat for guests. Despite this, issues like musty smells and inadequate locks are noted in some reviews, affecting the overall experience. Guests also appreciate the room’s proximity to the beach and local dining options, enhancing convenience during their stay.
Overall, Hotel Blue Reef frente al mar seems to excel with its spacious, well-equipped suites but struggles with the smaller standard rooms, which could benefit from improvements in maintenance and amenities. For travelers prioritizing comfort and space with a view, opting for a suite might be the best choice.
Hotel Blue Reef frente al mar garners mixed feedback when it comes to its beds. Many guests find the beds to be comfortable and even describe them as super comfy, which suggests that some beds meet the expectations for a good night's sleep. The comfort of the beds stands out in a significant number of reviews, reinforcing their appeal for travelers.
However, there are recurring mentions of issues such as uncomfortable mattresses and pillows. Several guests reported that the beds were either too hard, old or in need of replacement, which interfered with their rest. There are also mentions of the beds being too small, which could be an inconvenience for those expecting more spacious accommodations.
Additionally, the reviews indicate some variability in bed size with references to double beds and sofa beds that were not as comfortable. Cleanliness also seems to be a concern with some guests reporting issues with dirty sheets and even insects.
In conclusion, while many guests who stay at Hotel Blue Reef frente al mar find the beds to be quite comfortable, there are a notable number of reviews pointing out discomfort and maintenance issues that the hotel might need to address.
Hotel Blue Reef frente al mar has received mixed reviews regarding its cleanliness. On the positive side, some guests noted that the rooms and facilities were very clean with specific mentions of clean bathrooms and rooms being both clean and functional. There were several reports of cleanliness being good and the hotel maintaining a clean environment overall. Guests appreciated the cleanliness of particular rooms and facilities.
However, a significant number of reviews pointed out various cleanliness issues. Many guests found the rooms, sheets and bedspreads to be dirty upon arrival. Several reviews complained about the lack of regular cleaning services, including uncleaned rooms for multiple days and no towel changes for extended periods. The pool’s maintenance was another concern with mentions of it being dirty and unhygienic. Additionally, reports of unpleasant smells in the bathrooms and dirty mini fridges were noted. Some guests also highlighted poor maintenance, outdated linens and general neglect in cleanliness. Overall, while there were instances of cleanliness being praised, many guests felt that the hotel fell short in maintaining a clean and well-maintained environment.
'Hotel Blue Reef frente al mar' receives a mixed bag of reviews regarding its staff, painting a complex picture of the experience guests might encounter. Visitors frequently praised the personnel for their friendliness, attentiveness and helpful nature, particularly appreciating the courteous receptionists and attentive waiters in the restaurant and beach bar. Many found the overall service to be commendable and highlighted the minimal but positive interaction with staff members, noting their professionalism and the warm atmosphere they contributed to.
However, the reviews also highlight consistent issues with staff attitude and attentiveness. Several guests pointed out that certain staff members, especially receptionists, were indifferent, unfriendly or simply inattentive, often more engaged with their cell phones than with assisting guests. This lack of enthusiasm and welcoming nature from some employees negatively impacted the overall guest experience, underscoring a need for staff retraining and improved customer service.
In contrast to these negative aspects, other visitors mentioned enjoying the exceptional friendliness and support from staff, emphasizing the helpful advice and good service offered. Nonetheless, the inconsistency in staff behavior suggests that while many might encounter a warm and supportive environment, others may unfortunately experience a less welcoming stay.
At Hotel Blue Reef frente al mar, guests have experienced challenges with the Wi-Fi connectivity. While there were mentions of good Wi-Fi and efficient service, the majority of reviews highlighted notable issues. The Wi-Fi signal generally does not reach the rooms, especially on upper floors, causing many guests to go to the hallway or other common areas to get reception. The internet was often described as poor with frequent connectivity problems, particularly when attempting video calls or streaming movies. Additionally, there were mentions of the Wi-Fi signal being weak or non-existent in various parts of the hotel, including the restaurant and the reception area. Despite the beautiful seaside location, reliable internet access remains an area for improvement.
Nestled right by the sea, Hotel Blue Reef boasts a prime location directly on a beautiful, clean and picturesque beach. Guests frequently highlight the stunning ocean views from their comfortable, clean rooms, many of which come with balconies. The beachfront access is a standout feature, providing easy entry to pristine sands and a sargassum-free zone. There are plenty of palm trees and the beach area is meticulously maintained, ensuring a pleasant experience free from seaweed.
The hotel offers access to a nearby beach club, although some state it's not exclusive to hotel guests and often prioritizes cruise ship visitors, which can lead to a crowded feel. Despite this, comfortable lounge chairs and sun umbrellas are readily available, enhancing the relaxation vibe. The rooftop pool offers additional sea views, adding to the overall appeal for visitors seeking a soothing seaside escape.
Affordability in the food package and general cleanliness of the facilities further contribute to the positive reception. While a few reviews mentioned that the beach could be crowded or lacking in exclusivity, the overwhelming consensus praises the hotel's stunning beachside location and the cleanliness and beauty of the beachfront area.
Hotel Blue Reef frente al mar offers a parking experience that comes with both conveniences and challenges. On the positive side, there is a parking lot available for guests with space for about eight cars. The parking is free of charge and street parking is also an option nearby. Those who prioritize close and secure parking might find the arrangements less ideal, as the main parking lot is a vacant lot located a block away from the hotel. Some guests have pointed out that this parking lot can feel quite far, neglected and lacks security features like surveillance or shade. Despite these downsides, the availability of a designated parking area is a notable amenity for those bringing their own vehicles.
'Hotel Blue Reef frente al mar' offers an inviting atmosphere for families, making it an ideal destination for a family vacation. The hotel provides family-friendly amenities and adjustments, ensuring a comfortable stay for all ages. Many guests found it perfect for both smaller and larger family groups, complimenting its suitability for 2+2 family setups as well as families of five.
Activities for kids are well-catered to with family-friendly pools highly recommended by visitors. Parents with small children have praised the hotel's practical arrangements with rooms featuring two double beds being particularly suitable for families. Spacious family rooms are another highlight, contributing to an enjoyable stay.
The beachfront location adds to the appeal, allowing families to spend wonderful times by the sea. Despite some mixed feedback about room sizes with mentions of them being too small for two people in some cases, the overall sentiment leans positively towards the hotel's family-oriented offerings. Many guests expressed a desire to return, underscoring the hotel's successful efforts to provide a pleasant family vacation experience.
Hotel Blue Reef frente al mar offers typical three-star accommodations. Many guests find it to be a very good place at a fair price. However, the amenities are minimal with no elevator or parking available. Despite its good location, some guests feel the hotel doesn't match the higher star ratings it advertises with maintenance and service receiving mixed reviews. The roof pool doesn't meet some guests' expectations and there's a general consensus that the state of the hotel could be improved. The air conditioning in rooms has been reported to malfunction at times and the overall maintenance is considered to be average with sporadic issues even occurring on weekends. While the price is generally viewed as okay, there are mentions that better options may be available at a similar rate.
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Location
The stunning sea vistas can be enjoyed right from the comfort of guest rooms, balconies and even while taking a dip in the rooftop pool. The hotel's beachfront placement allows guests to enjoy a private beach area with sunbeds and umbrellas, contributing to a relaxing and picturesque seaside escape. Many reviewers also note the hotel's clean and beautiful beach, further enhancing the overall appeal.
In essence, this hotel excels in offering a location that taps into the best Mahahual has to offer, from breathtaking views and easy beach access to its closeness to numerous amenities, making it a top choice for travelers seeking a perfect seaside getaway.
Breakfast
However, it's important to note some inconsistencies regarding breakfast availability and inclusion in the booking. Some guests were disappointed by the lack of included breakfast despite expecting it based on the initial booking information. Additionally, breakfast service starts at 8 o'clock, which might be a bit late for early risers.
Despite these issues, the hotel does offer a meal package that includes breakfast, lunch and dinner, receiving high marks for its value and taste. Overall, while there are some areas for improvement, many guests enjoyed their breakfast experience at Hotel Blue Reef frente al mar.
Dinner
However, there are some notable limitations. The restaurant's early closing time, typically around 5 pm, is a recurring inconvenience cited by many guests, who also mention the inability to dine there in the evening. This is mitigated somewhat by the availability of other dining options nearby. Additionally, while the restaurant itself garners praise, the ambiance and physical appearance have room for improvement.
Several critiques point to the overall service quality, noting occasions where service was average and waitstaff were hard to find. Moreover, the premises suffer from issues such as dogs roaming freely and the pool being out of order, which impact the overall dining experience. Despite these drawbacks, the hotel provides meal packages that include dinner, offering a well-rounded option for guests seeking a comprehensive stay.
Rooms
However, standard rooms often fall short in size with multiple mentions of them being very small, sometimes to the extent of feeling cramped. While these rooms are frequently described as clean and equipped with basic essentials like air conditioning, the lack of space, TV and sometimes even suitable lighting can be a drawback. Cleanliness is another area that receives varied feedback with some rooms being markedly clean while others appear neglected or outdated, requiring renovations.
The views are a strong point, especially from balconies that overlook the beach and ocean, providing a beautiful and calming retreat for guests. Despite this, issues like musty smells and inadequate locks are noted in some reviews, affecting the overall experience. Guests also appreciate the room’s proximity to the beach and local dining options, enhancing convenience during their stay.
Overall, Hotel Blue Reef frente al mar seems to excel with its spacious, well-equipped suites but struggles with the smaller standard rooms, which could benefit from improvements in maintenance and amenities. For travelers prioritizing comfort and space with a view, opting for a suite might be the best choice.
Beds
However, there are recurring mentions of issues such as uncomfortable mattresses and pillows. Several guests reported that the beds were either too hard, old or in need of replacement, which interfered with their rest. There are also mentions of the beds being too small, which could be an inconvenience for those expecting more spacious accommodations.
Additionally, the reviews indicate some variability in bed size with references to double beds and sofa beds that were not as comfortable. Cleanliness also seems to be a concern with some guests reporting issues with dirty sheets and even insects.
In conclusion, while many guests who stay at Hotel Blue Reef frente al mar find the beds to be quite comfortable, there are a notable number of reviews pointing out discomfort and maintenance issues that the hotel might need to address.
Cleanliness
However, a significant number of reviews pointed out various cleanliness issues. Many guests found the rooms, sheets and bedspreads to be dirty upon arrival. Several reviews complained about the lack of regular cleaning services, including uncleaned rooms for multiple days and no towel changes for extended periods. The pool’s maintenance was another concern with mentions of it being dirty and unhygienic. Additionally, reports of unpleasant smells in the bathrooms and dirty mini fridges were noted. Some guests also highlighted poor maintenance, outdated linens and general neglect in cleanliness. Overall, while there were instances of cleanliness being praised, many guests felt that the hotel fell short in maintaining a clean and well-maintained environment.
Staff
However, the reviews also highlight consistent issues with staff attitude and attentiveness. Several guests pointed out that certain staff members, especially receptionists, were indifferent, unfriendly or simply inattentive, often more engaged with their cell phones than with assisting guests. This lack of enthusiasm and welcoming nature from some employees negatively impacted the overall guest experience, underscoring a need for staff retraining and improved customer service.
In contrast to these negative aspects, other visitors mentioned enjoying the exceptional friendliness and support from staff, emphasizing the helpful advice and good service offered. Nonetheless, the inconsistency in staff behavior suggests that while many might encounter a warm and supportive environment, others may unfortunately experience a less welcoming stay.
Wi-Fi
Beach
The hotel offers access to a nearby beach club, although some state it's not exclusive to hotel guests and often prioritizes cruise ship visitors, which can lead to a crowded feel. Despite this, comfortable lounge chairs and sun umbrellas are readily available, enhancing the relaxation vibe. The rooftop pool offers additional sea views, adding to the overall appeal for visitors seeking a soothing seaside escape.
Affordability in the food package and general cleanliness of the facilities further contribute to the positive reception. While a few reviews mentioned that the beach could be crowded or lacking in exclusivity, the overwhelming consensus praises the hotel's stunning beachside location and the cleanliness and beauty of the beachfront area.
Parking
Family
Activities for kids are well-catered to with family-friendly pools highly recommended by visitors. Parents with small children have praised the hotel's practical arrangements with rooms featuring two double beds being particularly suitable for families. Spacious family rooms are another highlight, contributing to an enjoyable stay.
The beachfront location adds to the appeal, allowing families to spend wonderful times by the sea. Despite some mixed feedback about room sizes with mentions of them being too small for two people in some cases, the overall sentiment leans positively towards the hotel's family-oriented offerings. Many guests expressed a desire to return, underscoring the hotel's successful efforts to provide a pleasant family vacation experience.
3 Star
No, Hotel Blue Reef frente al mar doesn't have any pool.
No, a spa isn't available at Hotel Blue Reef frente al mar.
No, Hotel Blue Reef frente al mar doesn't allow dogs.
Yes, parking facilities are available at Hotel Blue Reef frente al mar.
No, Hotel Blue Reef frente al mar doesn't have a gym.
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