Please suggest which room type a family with one child should choose and where the child will sleep: a family with 2 adult and 1 child : should choose one -bedroom apartment, child will sleep in bed with parents.
Please suggest which room type a family with two children should choose and where the children will sleep: should choose one-bed room apartment, no extra accommodation charge for maximum 1 child under 12 years old sharing parents’ room without extra bed,Extra breakfast will be charged for kid (age of 5-11)/ day
Please suggest which room type a family with three children should choose and where the children will sleep: should choose one-bed room apartment, no extra accommodation charge for maximum 1 child under 12 years old sharing parents’ room without extra bed,Extra breakfast will be charged for kid (age of 5-11)/ day, and the third child adds extra beds with rate $ 27
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: should choose one-bed room apartment, baby cot is free.
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: should choose one-bed room apartment, baby cot is free and charge for the second baby: $11.
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: should choose one-bed room apartment, baby cot is free and charge for the second baby: $11.
Baby cot details:Max age:1 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, daily
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? No
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? No
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? there is not
Deluxe Double or Twin Room with Balcony and Ocean ViewRooms feature a private balcony, cable TV, minibar and private bathroom with bathtub.
Ocean View Villa with Private PoolFeatures a private pool with sun terrace and lounge chairs for guests to enjoy ocean views.
Beach Front Villa with Private PoolFeatures a private pool and a day bed overlooking the ocean.
Three-Bedroom Hillside Villa with Private Pool The Family Villa 3-Bedroom with 3 separate bedrooms and not connecting. The location of this room type is on the hill and garden view.
Yes, Romana Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Children's Pool, Panoramic View Pool, Private Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Romana Resort & Spa. For more information, read the answers to the Spa questionnaire
No, Romana Resort & Spa doesn't allow dogs.
No, parking facilities aren't available at Romana Resort & Spa.
Yes, Romana Resort & Spa has a gym. For more information, read the answers to the Gym questionnaire