Complex Kamelia

Pamporovo , , Pamporovo (Show on Map)


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Summary of reviewsComplex Kamelia has garnered significant praise, particularly for its excellent location in the picturesque Rhodope Mountains. Its proximity to the ski lifts, including Studenets, makes it a top choice for skiing enthusiasts. Families find the child-friendly tracks incredibly appealing and the serene forest setting enhances the overall experience.

Guests appreciate the spacious and clean apartments, which provide comfort and all necessary amenities, facilitating a cozy stay. The blend of beautiful mountain views and comfortable linens ensures a restful environment. While some apartments occasionally show signs of wear and tear, the overall standard remains high. The friendly and helpful staff add to the positive experience, always ready to assist guests and contribute to a welcoming atmosphere.

Breakfast at Complex Kamelia generally receives favorable reviews, particularly during the high season when the buffet quality improves. The variety and taste, including local specialties, are often highlighted, despite occasional issues like limited choices, high costs or timing conflicts. The hotel’s dining options, including a well-appreciated garden restaurant renowned for its lamb roasts and summer terrace, are commendable. However, some inconsistency in food quality and service, especially at the buffet, suggests room for improvement.

Cleanliness is another strong suit at Complex Kamelia with frequent praise for the spotless and spacious accommodations. The well-maintained garden and the hotel's facilities further add to its charm. The spa and pool area, while appreciated for its amenities, receive mixed feedback due to their small size and occasional noise.

Parking presents some challenges, being described as cramped and sometimes inconvenient, although free parking is available. Similarly, the bed comfort varies with some guests finding them cozy and others less satisfied due to issues like uncomfortable pillows or mattresses.

In conclusion, while Complex Kamelia excels in location, spacious and clean accommodations and friendly service, it has areas needing attention, such as food consistency, parking convenience and some aspects of room and facility maintenance. Despite these minor drawbacks, it remains a favored destination for its prime location, family-friendly environment and overall comfort.
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Aparthotel near Ski Resorts

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  Heated Pool    Indoor Pool  


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Room Types
One-Bedroom Apartment These apartments have modern furnishings, an open plan dining and living area and come with a fully-equipped kitchenette.

Two-Bedroom Apartment These apartments have modern furnishings, an open plan dining and living area and come with a fully-equipped kitchenette.

Three-Bedroom Apartment These spacious apartments have modern furnishings, an open plan dining and living area and come with a fully-equipped kitchenette.

Studio (2 Adults) This studio is located on the lower-ground floor.

One-Bedroom Apartment (2 Adults +1 Child up to 6 years old) This apartment's standout feature is the fireplace. Boasting 1 bedroom, this apartment has 1 bathroom with a shower, a seating area and terrace where you can relax. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with garden views, this apartment also offers soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.

Guest Reviews
9.0
Excellent
Location
Complex Kamelia boasts a prime location that has consistently earned praise from its guests. Situated in the picturesque Rhodope Mountains and nestled in a serene forest setting, the hotel is just a short 3-5 minute walk from the ski lifts, making it an excellent choice for skiing enthusiasts. Guests appreciate the convenience of being able to reach the slopes either on foot or via the hotel's frequent shuttle service.

The proximity to the Studenets lift and ski slopes is a significant advantage, enhancing the appeal for those looking to hit the slopes without the hassle of long commutes. The hotel also offers a child-friendly track, making it an ideal spot for families with young children.

In addition to its enviable location, the hotel is noted for its spacious and clean apartments, which provide a comfortable stay with all the necessary amenities. The blend of excellent location, lush natural surroundings and well-maintained facilities makes Complex Kamelia a favored destination for both seasoned visitors and newcomers alike.

Breakfast
Complex Kamelia has received a mixed but generally positive reception regarding its breakfast offerings. During the high season, the breakfast quality notably improves with guests commenting on the delicious food and good variety at the buffet table. Many visitors found the breakfast to be very good or even incredible with particular praise for the tasty dishes, well-cooked food and good coffee.

However, some guests noted areas for improvement, such as the lack of variety and occasional cold food. Others mentioned the high cost of breakfast, which was not included in the accommodation fee and was sometimes packed away before 10 am. Limited English-speaking staff and occasional issues with the breakfast setup, such as the need for proper bowls, were also pointed out. Despite these drawbacks, the availability of delicious local specialties like Rakia Kamelia and cheverme added a unique touch, making the breakfast experience more memorable for many. Overall, while there is room for enhancement, the breakfast at Complex Kamelia generally satisfies guests with its good taste and decent variety.

Dinner
Complex Kamelia boasts a variety of dining options with mixed experiences reported by guests. While some diners were impressed with the delicious and varied offerings, describing the food as excellent, fabulous and very tasty, others found the quality to be inconsistent. The highly praised garden restaurant is well-known for its exceptional lamb roasts and delicious Rakia Kamelia, making it a standout choice for meat lovers.

The barbecue restaurant also received accolades for its delightful food, although some found it to be on the expensive side. On the summer terrace outside the hotel, guests enjoyed excellent and delicious meals, adding a pleasant outdoor dining experience to their stay.

However, not all reviews were glowing. Some guests noted that the quality of food, especially at the buffet, had declined significantly. The selection at the dinner buffet was sometimes limited and the overall restaurant service failed to meet expectations on occasion. Additionally, getting a table during dinner rushes could be challenging due to crowding.

In summary, while Complex Kamelia offers some noteworthy dining experiences, including a renowned garden restaurant and a charming summer terrace, the overall consistency of food quality and service can vary, suggesting room for improvement in certain areas.

Rooms
Complex Kamelia offers an array of spacious and comfortable apartments, highly appreciated by guests for their large size and beautiful views. Most reviews highlight the cleanliness of the rooms with many describing them as very clean and well-maintained. The apartments are well-equipped, providing necessary amenities and even cooking facilities, making them ideal for families and longer stays.

Guests generally enjoy the comfortable linens and beds, ensuring a restful environment. The apartments' expansive layouts and cozy atmospheres consistently receive positive remarks. Many travelers also appreciate the friendly staff and the resort's efficient facilities aimed at families and kids.

While the apartments are lauded for their size and comfort, some rooms do exhibit signs of wear and tear with suggestions for maintenance improvements, especially regarding furniture. A few reviews noted issues such as rooms being slightly run down, occasional noise and some areas being neglected. However, these concerns seem to be the exception rather than the norm.

In conclusion, Complex Kamelia provides a beautiful resort experience with spacious, clean and comfortable apartments, well-suited for families and those looking for an extended stay, albeit with minor areas for improvement.

Beds
Complex Kamelia’s beds receive mixed reviews from guests. Several visitors found the beds to be comfortable, often highlighting the cozy pillows and sofas as well. However, some guests did encounter issues, mentioning that a few beds were uncomfortable with some mattresses specifically needing an upgrade. In some instances, the double bed arrangement was less than ideal, involving two single beds placed next to each other. Uncomfortable pillows were also occasionally noted in the feedback. Overall, comfort levels seemed to vary.

Cleanliness
Complex Kamelia in Pamporovo stands out with its spotless cleanliness and spacious accommodations. Guest reviews consistently mention the apartments being very clean, spacious and well-maintained, creating a welcoming and comfortable atmosphere. The cleanliness of the rooms and the entire facility is frequently praised, contributing to a very positive impression.

The location is another highlight with the hotel situated conveniently close to elevators and restaurants. Guests also appreciated the friendly and accommodating staff, which further enhanced their stay. The hotel's facilities, including a beautifully arranged and well-maintained garden, add to its attractiveness.

The spa area, though noted for its high standards and relaxing amenities such as the steam bath and herbal sauna, is considered small given the hotel's size. Similarly, the pool area has received mixed reviews due to its crowded and noisy environment.

A few reviews pointed out minor issues such as occasional cold air in rooms, the need for better lounge table cleaning and some dissatisfaction with the pool's size. However, these concerns were generally outweighed by the positive aspects of cleanliness, spaciousness and service quality.

Overall, Complex Kamelia offers a very clean and pleasant stay with excellent room size and helpful staff, ideal for those looking to stay close to local attractions and enjoy well-maintained facilities.

Staff
Complex Kamelia is celebrated for its exceptional location and superior service, consistently highlighted by its guests. The hotel's staff frequently receives praise for their friendliness, helpfulness and professionalism, offering a warm and welcoming atmosphere. Visitors appreciate the attentive and courteous behavior of the employees across various areas, from the reception to the wellness center and bar.

The restaurant staff generally garners positive remarks for their attitude and service with the food also receiving high marks. Additional amenities like the large children's playroom, where the staff is noted to be particularly attentive, demonstrate the hotel's commitment to family-friendly service.

Guests often mention the responsive and polite nature of the staff, who are always ready to assist with a smile. While there are occasional comments about some staff struggling or being less helpful, the vast majority of reviews emphasize the high level of professionalism and enthusiasm among the employees, making for an overall pleasant stay.

In summary, Complex Kamelia's staff stands out for their consistent friendliness and eagerness to help, contributing significantly to the positive experiences of their guests.

Pool
Complex Kamelia offers a spa and pool experience that elicits mixed feedback from its guests. It's noted that the pool and related wellness facilities are on the smaller side, causing a cramped and at times crowded atmosphere. This compactness seems to detract from the overall comfort, especially during peak times when the small space becomes noisy and uncomfortable.

There are multiple mentions of the pool's water being on the cooler side, which could be a drawback for those seeking a warmer swim. Some reviews pointed out cleanliness issues, though a few guests acknowledged that the pool was clean despite its size.

The wellness area, including the pool, receives some appreciation for its amenities, but there's a consensus that it's insufficient for the size of the hotel and can be especially crowded. Overall, while the spa and pool facilities are appreciated, their limited space and occasional cold water temperatures might fall short for those looking for a more spacious and consistently warm experience.

Parking
Guests of Complex Kamelia have mixed feedback regarding the parking situation. While the hotel offers free parking, it appears to be limited and sometimes difficult to find a space. The parking is often described as cramped and problematic with the underground parking being particularly tight. Loading and unloading can also be challenging due to the unfavorable parking options. Despite these issues, some guests found the parking to be convenient. Overall, the parking experience at Complex Kamelia is less than ideal with a notable shortage of spaces and general inconvenience being recurrent themes.

Ski
Complex Kamelia boasts a prime location for ski enthusiasts, offering convenient access to a variety of ski facilities and services. Situated just 3-5 minutes walk to the lifts and approximately 300-400 meters from the elevators, the property is ideally placed for quick trips to the slopes. The nearby Studenets ski lift is easily reachable and the rental station is right on the slope, making it simple to get outfitted with the necessary gear.

Guests will appreciate the numerous ski wardrobes available, including those conveniently situated inside the hotel. The ski center and different ski tracks further enhance the appeal, offering great conditions for both children and adults. While ski-in-ski-out access isn't possible, the hotel is close enough to the lifts and slopes to remain highly practical for skiers.

Friendly and helpful ski instructors at the hotel add to the overall positive experience, ensuring guests receive assistance and guidance as needed. The location proves to be perfect for those keen on skiing, being very close to the top of the lift and across the road from the slopes. It's worth noting that while ski season is a major draw, off-season visits come recommended for their reasonable prices.

4 Star
Complex Kamelia provides good service in a convenient location. The accommodations are clean and comfortable and guests have noted that the service is generally nice and attentive. While these are strong points, many guests feel that the hotel does not meet the standards expected of a four-star rating, particularly in terms of cleanliness and service levels. Despite the overall comfort, the consensus is that it falls short of true four-star status.


Yes, Complex Kamelia has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Complex Kamelia.

No, Complex Kamelia doesn't allow dogs.

Yes, parking facilities are available at Complex Kamelia.

Yes, Complex Kamelia has a gym.

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