Oasis Plaza Hotel

Ribeirao Preto , , Av. Presidente Kennedy 2445 (Show on Map)
7.8
Good


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Summary of reviewsOasis Plaza Hotel is well-regarded for its strategic location, making it an attractive option for travelers. Situated near the city entrance, it offers convenient access to major highways, a large shopping mall and various dining options. Despite being slightly remote from the city center, the hotel finds favor among those traveling by car due to its quiet neighborhood and nearby amenities.

The hotel's breakfast receives high acclaim, described as excellent, varied and delicious. Early risers appreciate the 6 am start time and while some guests find the additional cost a drawback, most agree that the quality and variety justify it. Dinner options, although tasty, are limited to primarily frozen dishes, which may not meet everyone's expectations.

Rooms at Oasis Plaza Hotel are mixed in reviews. The newer and well-maintained accommodations offer spacious, comfortable and modern amenities, while other rooms show signs of wear and need renovation. Cleanliness is praised by many guests with tidy rooms and well-kept common areas, though some have noted inconsistent standards with issues like mold and inadequate cleaning.

The staff receives strong positive feedback for their attentiveness, politeness and efficient service, particularly at the reception. However, isolated instances of slow service and unpreparedness have been mentioned. WiFi at the hotel is a notable concern with many guests experiencing slow and unstable connections, especially outside the reception area.

While the gym once had potential, numerous guests have highlighted its current poor state with outdated equipment and cleanliness issues. On the other hand, the parking facilities are generally appreciated for being free, covered and secure, though they can become crowded and are somewhat disorganized.

Beds at the hotel are generally comfortable with good mattresses and clean bedding, although opinions on firmness vary with some guests finding them too hard or noisy. The hotel's claim as a four-star establishment has faced criticism with some guests feeling it falls short of the standard expected, particularly noting areas requiring renovation.

For business travelers, Oasis Plaza Hotel offers excellent cost-benefit with a good work area and commendable customer service, although there are occasional lapses in accommodating special requests. Despite some areas needing improvement, the hotel provides overall positive experiences with its well-placed location, quality breakfast and friendly staff.
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Room Types
Standard Double Room Equipped with air conditioning and TV, this room contains , cotton linens, a work desk and a private bathroom. WiFi and parking are free.

Standard Double with Two Double Beds This room features exclusive Trussard and Altenburg bed linen, an environmentally friendly air conditioner, and a minibar. There is an LCD TV and the bathroom features a high-pressure shower and hairdryer. Wi-Fi and parking are free.

Deluxe Double Room This room features exclusive Trussard and Altenburg bed linen, an environmentally friendly air conditioner, and a minibar. There is an LCD TV and the bathroom features a high-pressure shower and hairdryer. Wi-Fi and parking are free.

Standard Triple Room The triple room features air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This triple room provides a safe deposit box and a flat-screen TV.

Classic Suite Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite offers a flat-screen TV, soundproof walls, a coffee machine and a wardrobe. The unit offers 1 bed.

Quarto deluxe com 2 camas de casal The spacious twin/double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower and a hairdryer. The unit has 2 beds.

Guest Reviews
7.8
Good
Location
Oasis Plaza Hotel boasts an impressive reputation for its location, making it an ideal choice for travelers. The hotel is strategically situated near the city entrance and offers easy access to the Bandeirantes Highway and the city's main highways. Guests frequently mention the convenience of being close to a large shopping mall, hypermarkets, gas stations and a variety of dining options, including a well-regarded barbecue restaurant.

The proximity to the airport and the transport app services ensures that the city center and other attractions are easily accessible despite the hotel's slightly more remote setting. For those on a road trip or looking to explore Ribeirão Preto, the location is particularly beneficial, offering a balance between accessibility and peaceful surroundings.

Though the hotel receives some criticism for being a bit far from the city center and lacking nearby walkable attractions, the overall consensus highlights a well-placed establishment that caters especially well to those traveling by car. The location's advantages are further complemented by the hotel's clean and spacious rooms, excellent service and comprehensive amenities, including a quiet neighborhood and a good breakfast selection.

Breakfast
The Oasis Plaza Hotel receives high praise for its breakfast offerings, which many guests describe as very nice, excellent and varied. The breakfast is frequently highlighted as a major highlight of the stay, described by several guests as superb, divine, wonderful and delicious. Guests appreciate the extensive options available, along with the quality and freshness of the products. Several reviews note the efficient replenishment and the early start time of 6 am, which is convenient for early risers or those continuing their travels.

However, it is important to note that the breakfast is not included in the room rate and must be paid for separately, which some guests find expensive relative to the options provided. Despite this, most reviews indicate that the variety and quality make it worth the additional cost. There are, however, a few mentions of the breakfast being disappointing or basic with occasional concerns about the quality and variety of the items offered.

Overall, the breakfast at Oasis Plaza Hotel generally satisfies the majority of guests with its comprehensive and quality offerings, despite some guests finding the additional cost a drawback.

Dinner
Oasis Plaza Hotel offers a decent dining experience with some room for improvement. Guests have expressed that while the dinner they enjoyed was delicious, the menu primarily features frozen dishes that are heated in a microwave. Despite these limitations, the hotel provides spacious and very clean accommodations, which many found to be quite comfortable. The hotel restaurant itself is not available in the evenings and remains closed on Sundays, leading some visitors to order meals from external sources. For those seeking a variety of dining options, the area around the hotel offers numerous alternatives. Though there is a pet fee that some consider steep, the overall experience at Oasis Plaza Hotel maintains a balance, blending satisfactory meals with excellent lodging amenities.

Rooms
Oasis Plaza Hotel offers a mixed experience for guests when it comes to room accommodations. Many reviews highlight the positive aspects, noting that rooms are generally spacious, comfortable and well sized, featuring pleasant and well decorated interiors. Guests appreciated the clean and tidy environment with some describing their rooms as cozy and welcoming. The facilities in newer rooms received praise for being modern and comfortable and various rooms were noted for having nice air conditioning, comfortable beds and functional, albeit basic amenities.

However, there are several areas where the hotel falls short. Guests pointed out that many rooms are outdated with visible signs of wear and a need for renovation. Issues such as poorly maintained bathrooms, old and malfunctioning appliances and signs of mold have been cited. There were complaints about cleanliness inconsistencies with some rooms not meeting the expected standards, including instances of strong cigarette odors and inadequate cleaning.

In terms of comfort, some reviews mentioned that the beds were not always up to par with issues such as worn-out mattresses and beds being not properly made. Noise was a recurring problem for some, both within the hotel corridors and from outside sources. Additionally, some guests noted specific inconveniences like lack of television remotes, non-functional hairdryers and slow-draining showers.

Overall, while the newer and renovated rooms offer a comfortable stay with good amenities, the older sections of the hotel require significant updates and better maintenance to improve the guest experience.

Beds
The beds at Oasis Plaza Hotel generally receive positive feedback from guests for their comfort. Many reviewers highlighted the beds as comfortable with good mattresses and clean sheets contributing to a satisfactory sleep experience. Several guests mentioned the bedding as top-notch with spacious rooms and fluffy pillows adding to the comfort level.

However, there are mixed reviews about bed firmness. While some guests found the mattresses very comfortable and praised the excellent quality of the beds, others noted that the beds were hard, uncomfortable and sometimes noisy. There were also comments about old or noisy mattresses, as well as some issues with bed linen quality such as bad smells and occasional instances of unclean sheets.

Despite these occasional complaints, the overall sentiment leans towards the positive with many guests enjoying a good night's sleep in the large, cozy beds. The presence of amenities like king-size and double beds as well as comfortable bedding generally adds to the satisfaction of staying at the hotel.

Cleanliness
Oasis Plaza Hotel receives mixed feedback regarding its cleanliness. On the positive side, many guests have praised the hotel's excellent cleanliness with rooms described as very clean and well-maintained. Clean areas such as the swimming pool and general spaces have also been highlighted. Positive remarks were made about the clean and well-organized state of the bedding and overall room presentation, creating a pleasant experience for some visitors.

However, numerous reviews indicate that the hotel faces significant challenges with maintaining consistent cleanliness standards. Negative feedback points to issues such as dirty bathrooms, visible mold and dust accumulation. Specific complaints include stained bedding, leftover food under beds and poor maintenance of facilities like air conditioning and bidet showers. Recurring comments mention that cleaning of both rooms and bathrooms often leaves much to be desired with instances of hair in drains and dirt on floors being common concerns.

In summary, while some guests find the cleanliness at Oasis Plaza Hotel satisfactory and even commendable, a number of reviews suggest that improvements are necessary to ensure a consistently clean and inviting environment.

Staff
The Oasis Plaza Hotel receives commendable praise for its staff, widely recognized for their attentiveness, politeness and friendliness. Numerous reviews highlight the excellent service provided by a team that demonstrates high levels of hospitality and professionalism. The reception staff, in particular, are noted for their helpfulness and efficiency, ensuring a smooth check-in experience. Guests appreciate the courteous and well-mannered demeanor of the employees, frequently emphasizing their customer-centric approach. The hotel’s breakfast service also garners positive mentions for being well-served.

However, not all feedback is glowing; a few reviews mention instances of unpreparedness, slow service and occasional rudeness from specific staff members. There are also isolated remarks about staff not properly handling guests' requests and delays in service. Despite these few negative points, the overall consensus is that the Oasis Plaza Hotel staff generally delivers great service, making it a solid choice for travelers looking for friendly and attentive hospitality.

Wi-Fi
For travelers who place a high premium on staying connected, the Oasis Plaza Hotel's WiFi might not fully meet expectations. A significant number of guests reported issues such as unstable and slow internet speeds, often struggling with connectivity in their rooms. Several mentioned that the Wi-Fi signal was weak or non-existent in certain areas, particularly in the rooms and hallways with some noting that the signal was reliable primarily in the reception area. Despite these challenges, there have been a few positive remarks where the WiFi met some guests' expectations. It is clear, though, that many visitors believe there is considerable room for improvement. For those needing reliable internet access, it would be wise to consider these mixed experiences when planning a stay.

Gym
The gym at Oasis Plaza Hotel has received mixed feedback from guests. On the positive side, some reviews mention a modern gym area, indicating that the facility once had potential. However, many guests highlight significant issues, such as the small gym space and the fact that the equipment is very old and outdated. There are also numerous complaints about poor maintenance and cleanliness with several guests indicating that the gym is in dire need of a complete renovation. Additionally, the lack of essential items like weights and malfunctioning equipment, such as a treadmill that suddenly stopped, adds to the overall dissatisfaction. In summary, while there is some indication of a previously modern setup, the current state of the gym reflects neglect and a significant need for upgrades and better upkeep.

Parking
Oasis Plaza Hotel offers several convenient features related to parking that guests have appreciated. The hotel provides free and covered parking, which many found to be a significant perk. The private and secure aspects of the parking lot add to the overall positive experience, making it both quick and safe to park one's car.

However, guests noted that the parking spaces are tight and somewhat disorganized with insufficient room for the number of hotel rooms. During peak times, the parking lot can become full, necessitating the use of an external parking area. While this external parking is also free, it is exposed to the elements, causing inconvenience during bad weather.

The structure of the parking system requires access through the street rather than directly from the hotel and some parts of the garage are uncovered. Despite occasional street noise and the need for maintenance, the availability of a spacious, attached and complimentary garage adds value to the stay at Oasis Plaza Hotel. While the system is secure, there are opportunities for improvement to ensure a more seamless and comfortable parking experience for guests.

4 Star
Oasis Plaza Hotel, classified as a four-star establishment, receives mixed reviews regarding its facilities and services. Though some guests have experienced a perfect stay with great service and good rooms, several reviews indicate that the hotel falls short of its four-star claim. Common issues include small parking spaces, a sense of little comfort and an overall urgent need of renovation. While the hotel offers some good service, many guests feel it does not match the standard typically expected from a four-star hotel.

Business
The Oasis Plaza Hotel offers excellent cost-benefit, making it a compelling option for business travelers. Its affordable pricing aligns well with the structure and services provided, making it suitable for short overnight business stays. Located conveniently for those passing through Ribeirão, the hotel is a reasonable lodging choice.

One of the standout features is the work area, which has received positive remarks, making it easier for business travelers to stay productive. The customer service is also commendable, often highlighted as a positive aspect by guests.

However, some areas need improvement. Special requests, such as accommodations for diabetics, have been overlooked and the rooms sometimes do not match the pictures provided online. Additionally, the garage's lack of direct access to the reception can be inconvenient.

In summary, while the hotel provides good value and service, there are areas that could benefit from attention to enhance the overall guest experience.


No, Oasis Plaza Hotel doesn't have any pool.

No, a spa isn't available at Oasis Plaza Hotel.

Yes, Oasis Plaza Hotel welcomes dogs.

No, parking facilities aren't available at Oasis Plaza Hotel.

Yes, Oasis Plaza Hotel has a gym.

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