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Balneo & SPA Hotel Aura

Velingrad , 25 Tsar Ivan Asen Str. (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsBalneo & SPA Hotel Aura receives high acclaim for its advantageous location, offering guests both peaceful tranquility and proximity to the vibrant city center. The hotel's setting in a quiet neighborhood near a beautiful pine park allows for leisurely walks in fresh air, while nearby shops and restaurants add to the convenience and overall appeal.

At breakfast, guests appreciate the buffet-style setup for its diversity and richness, catering to a wide array of dietary preferences. The hearty and tasty choices create a satisfying start to the day, though some minor critiques exist regarding food freshness and coffee quality.

Dinner at the hotel similarly garners positive feedback with a wide variety of delicious options including local specialties. The dining atmosphere is enhanced by live music, making for an enjoyable experience. Guests have noted improvements in food quality over time, reflecting the hotel’s dedication to maintaining high standards.

Accommodations at the hotel are well-regarded for their spaciousness, cleanliness and comfort. Many rooms offer beautiful views, particularly of the mountain or pool areas and are diligently maintained with daily cleaning and fresh towels. Although some rooms feature outdated decor, the overall comfort and cleanliness, combined with comfortable mattresses, contribute to a pleasant stay.

The exceptional cleanliness of Balneo & SPA Hotel Aura is a standout feature, extending from the rooms and apartments to the pools and common areas. Guests consistently commend the diligent housekeeping and the high hygiene standards maintained throughout the hotel.

The hotel's staff receive high praise for their friendliness, professionalism and attentiveness. Guests frequently highlight the cheerful and helpful nature of the team, particularly the reception staff, contributing to a welcoming environment despite some occasional suggestions for improvement in service.

The spa center at the hotel is highly rated for its variety of top-notch facilities and treatments. Guests enjoy the beautiful indoor and outdoor mineral pools, herbal sauna, salt room and various massage options. The clean, well-maintained spa area ensures a relaxing and value-for-money experience.

The pool facilities at the hotel also receive commendation with multiple options including large, clean and warm pools. The outdoor pools, in particular, offer a pleasant setting for relaxation. Despite occasional feedback on maintenance and water quality, the overall experience at the pools is positive, supported by the presence of an aqua water park.

Overall, Balneo & SPA Hotel Aura provides a comfortable and enjoyable stay with strong amenities, exceptional cleanliness, varied and delightful dining options and a welcoming staff, making it an excellent choice for both relaxation and city exploration.
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Hotel with Spa

Features indoor and outdoor warm mineral pools, jacuzzis, a spa center with a contrast pool, sauna, steam bath, and tropical shower. It also includes a balneotherapy center with medical facilities, combining relaxation with therapeutic treatments.

Hotel with Swimming Pool

This hotel is tagged as a spa hotel in Velingrad. It is likely to offer a swimming pool, along with other spa facilities for relaxation and wellness.

Indoor Pool Children's Pool Outdoor Pool

Business Hotel

Balneo & SPA Hotel Aura features a spacious conference room with over 100 seats, equipped with a multimedia projector, flipchart, and wireless internet. The conference room can be arranged in various layouts, and the hotel offers customizable catering options and themed coffee breaks.

3-Star Hotel

This hotel is a popular choice with guests and offers spa facilities. It is a reliable option for those seeking relaxation and wellness treatments during their stay.

Hotel with Outdoor Pool

This balneo and spa hotel is noted to have an outdoor pool as one of its facilities.

Hotel with Indoor Pool

Features balneo and spa facilities. Provides a relaxing and therapeutic environment. Known for its comprehensive spa treatments.

Family Friendly Hotel

Hotel with Gym

Hotel for Yoga

Hotel with Children's Pool

Room Types

Twin Room This twin room has cable TV and a bathroom with a shower and hairdryer.

Twin Room (2 Adults + 1 Child) This twin room features a balcony, cable TV and a bathroom with a shower and a hairdryer.

One-Bedroom Apartment The pool with a view is a top feature of this apartment. Boasting a private entrance, this air-conditioned apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The apartment features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as garden views. The unit has 2 beds.

About Balneo & SPA Hotel Aura

License: В4-95З-5ЯН-В1

Guest Reviews

8.8

Excellent

Location

Balneo & SPA Hotel Aura is well-regarded for its advantageous location. Guests consistently highlight its close proximity to the city center, making it an ideal base for exploring the area. Nestled in a quiet neighborhood, the hotel provides a peaceful retreat while still being just a short distance from the vibrant heart of the city. Visitors appreciate the convenience of nearby shops and restaurants, enhancing the overall experience. The location offers easy access to a beautiful pine park, perfect for leisurely walks in clean, fresh air. Whether seeking relaxation or city exploration, the hotel's location strikes a commendable balance, ensuring visitors have a comfortable and enjoyable stay.

Breakfast

At Balneo & SPA Hotel Aura, the breakfast experience receives generally positive feedback from guests. The buffet-style offering is full board and widely appreciated for its diversity and richness. There's something for everyone, catering to vegetarians, picky children and meat-lovers alike. Guests praised the hearty, tasty and varied nature of the breakfast, noting that it was very good overall with some even describing it as excellent.

However, there are a few points of critique. Some guests pointed out the lack of freshness in certain items and the use of imitation dairy products. The quality of coffee from the breakfast vending machines left something to be desired with several noting that it wasn't up to par. Additionally, there were comments about the availability of specific items such as tomatoes being inconsistent.

While the breakfast buffet may have occasional shortcomings, the general consensus highlights a rich and satisfying start to the day at the hotel.

Dinner

Balneo & SPA Hotel Aura offers a delightful dinner experience with buffet-style meals that guests find extremely satisfying. The food is consistently praised as delicious with a wide variety of options including local Rhodopean specialties. This extensive variety caters to all dietary preferences, ensuring that vegetarians, picky children and meat-lovers are all well-served. Guests appreciate the quality and diversity of the meals, often describing the food as excellent and very tasty.

The atmosphere during dinner is enhanced by live music, adding a special touch to the dining experience. Some guests note that the food has shown improvement over time, reflecting the hotel's commitment to quality. Warm, well-cooked dishes and organized holiday dinners are also highlights mentioned by guests. While there are occasional suggestions for main offerings to be improved, overall, the dinner at Balneo & SPA Hotel Aura receives high marks for its flavor, variety and enjoyable ambiance.

Rooms

Balneo & SPA Hotel Aura offers spacious rooms with beds featuring comfortable mattresses and many rooms boasting beautiful views, particularly from the terraces overlooking the mountains or the pool area. Guests often comment on the cleanliness and coziness of the rooms, which are diligently maintained with daily cleaning and fresh towels. The hotel's apartments are particularly noted for being spacious and comfortable, providing a warm and welcoming atmosphere. Common areas and the pool also receive positive feedback for their inviting nature.

Even though the decor in some rooms feels outdated and there are occasional issues like missing shelves in the bathrooms, these are minor blemishes on an otherwise positive experience. The varied and delicious food, combined with the kind and smiling staff, add to the overall pleasant stay. Complaints about rooms being overly warm or having an old furniture smell do appear but are less common. Overall, the accommodation is well-regarded for its cleanliness, comfort and the stunning views it offers.

Cleanliness

Balneo & SPA Hotel Aura stands out for its exceptional cleanliness, consistently praised by guests across various aspects of the hotel. The pools are described as very clean and wonderful with guests noting the cleanliness of the water and the overall hygiene maintained around the pool areas. This attention to detail extends to the rooms and apartments, which are reported to be clean, warm and cozy. Daily room cleaning services, including towel changes, have been highlighted as a significant positive, ensuring a constantly pleasant stay for visitors. The hotel maintains a high standard of cleanliness in both the rooms and common areas, contributing to a comfortable and hygienic environment. Despite the furnishing not being luxurious, the atmosphere and conditions at Balneo & SPA Hotel Aura provide for an excellent vacation experience.

Staff

The staff at Balneo & SPA Hotel Aura consistently receive high praise for their friendliness and responsiveness. Guests find the team to be polite, helpful and extremely kind, noting their professionalism and attentiveness. Many reviews highlight the cheerful demeanor of the staff with special mention of their smiling and helpful nature. The reception staff, in particular, stand out for their impeccable service and accommodating attitude. Although there are mentions of areas for improvement in politeness and some negative experiences with certain waitresses, the overall feedback emphasizes the warm and responsive attitude of the hotel's team, making for a pleasant and welcoming stay.

Spa

Balneo & SPA Hotel Aura offers a fantastic and spacious spa center with a wide variety of top-notch facilities and treatments. Guests have praised the high-quality spa treatments and the cleanliness of the spa area, including its beautiful indoor and outdoor mineral pools. The herbal sauna and salt room are standout features, alongside various saunas, a steam bath and diverse massage options. The well-maintained facilities ensure a great value for money, making the renovated spa center an excellent destination for relaxation and wellness. Different water temperatures in various baths cater to all preferences, enhancing the overall experience.

Pool

Balneo & SPA Hotel Aura boasts a variety of pools, including two covered and three outdoor options with some being almost Olympic-sized. Guests frequently praise the pools for being clean, clear and wonderfully warm, making for a comfortable and enjoyable swimming experience. The outdoor pools, in particular, are highlighted for their cleanliness and warmth, providing a pleasant setting for relaxation. Despite some feedback regarding the need for maintenance and occasional issues with water quality, the majority of reviews appreciate the ample size and the uncrowded nature of the pools. The hotel also features an aqua water park, enhancing the overall poolside experience. Overall, the pools at Balneo & SPA Hotel Aura offer a satisfying range of options for guests looking to unwind in a warm and inviting environment.

Yes, Balneo & SPA Hotel Aura has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.

Yes, a spa is available at Balneo & SPA Hotel Aura.

No, Balneo & SPA Hotel Aura doesn't allow dogs.

No, parking facilities aren't available at Balneo & SPA Hotel Aura.

Yes, Balneo & SPA Hotel Aura has a gym.

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