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Summary of reviewsKhu Hotel is consistently praised for its prime location in the heart of Granada, situated on Plaza Bib Rambla. Its proximity to main attractions like the Cathedral, Alhambra and the Albaicin neighborhood makes it an ideal spot for tourists to explore the city by foot. The convenience is further enhanced by accessible public transportation and the area is rich with restaurants, cafes and shops, fully immersing guests in the vibrant atmosphere of Granada’s historic center.
Rooms at Khu Hotel are highlighted for being spacious, bright and modern with many featuring balconies that offer charming views over bustling streets. Cleanliness in the rooms is frequently noted with guests appreciating the fresh-smelling towels and well-maintained bathrooms. The bright, high-ceilinged rooms contribute to a sense of openness and comfort, although there are occasional reports of minor maintenance issues.
The staff at Khu Hotel receive commendations for their friendliness, attentiveness and helpfulness. Exceptional service is often mentioned, particularly from the receptionists who provide useful information for city exploration and are responsive to guest needs, albeit within limited reception hours. The team’s dedication leaves a lasting positive impression on the guests.
WiFi services at the hotel garner mixed reviews; while it works adequately for general use, issues like poor signal strength and unreliability are noted, particularly affecting activities like video calls.
The hotel is fantastic for nightlife enthusiasts, given its central location near numerous bars, clubs and restaurants. However, this advantage comes with the trade-off of nighttime noise disturbances, as the soundproofing in rooms is insufficient to block out the lively street activities outside.
Comfortable beds are often highlighted in reviews, but there are mixed opinions with some guests finding mattresses too soft or old and some pillows uncomfortable. Despite this, many guests enjoy a good night's sleep due to the overall neatness and size of the beds.
As a three-star hotel, Khu Hotel appears to balance an excellent location and reasonable pricing with some shortcomings in service and amenities. Noise from the bustling streets, limited reception hours and lack of basic in-room amenities such as coffee and shampoo are commonly mentioned drawbacks. Nonetheless, its central location and the warm treatment by staff make it a valuable choice for those looking to explore Granada.
Overall, Khu Hotel stands out for its unbeatable location and friendly staff, making it a great base for tourists, despite some areas for improvement. Show more
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Categories
Hotel near Nightlife Spots
Small Hotel
3-Star Hotel
Room Types
Double or Twin RoomThis spacious, air-conditioned room features modern décor. It comes with free WiFi, a flat-screen TV and a private balcony. The bathroom includes a hairdryer and free toiletries.
Guest Reviews
8.1
Very Good
Location
The guest reviews for Khu Hotel consistently highlight its prime location as the standout feature. The hotel is situated in the heart of Granada, particularly on Plaza Bib Rambla, which places it at an ideal spot for exploring the city on foot. Guests frequently mention its proximity to top attractions, such as the Cathedral, Alhambra and the Albaicin neighborhood, along with various restaurants, cafes and shops.
The central positioning of the hotel not only offers convenience but also immerses guests in the vibrant atmosphere of the city’s historic center. Many reviewers appreciated that buses and other public transportation options are easily accessible from the hotel, making it convenient to visit further points of interest.
Rooms are noted for being spacious, bright and some even boast multiple balconies with charming views over the bustling streets. Additionally, the hotel benefits from the lively ambience of Plaza Bib Rambla, providing guests with a direct connection to the cultural and social pulse of Granada.
Overall, the praise for Khu Hotel is overwhelmingly centered around its unbeatable location, making it a perfect base for tourists wanting to soak in all that Granada has to offer.
Rooms
Located in a prime spot, Khu Hotel garners appreciation for its bright, spacious and well-equipped rooms. Guests commonly describe the rooms as comfortable and modern, often highlighting their large size and thoughtful decor. Many rooms come with balconies offering pleasant views, adding to the overall appeal. Cleanliness stands out as a recurring theme with numerous mentions of spotless and well-maintained spaces.
Despite some occasional issues, such as privacy concerns due to glass partitions in bathrooms and minor maintenance needs, the overall guest sentiment remains positive. The rooms are praised for their practicality with amenities like mini-fridges and modern bathrooms. The high ceilings and natural light flowing through the windows add to the sense of openness and comfort.
In summary, Khu Hotel provides a comfortable, spacious and aesthetically pleasing stay with the added benefit of a fantastic central location.
Beds
The beds at 'Khu Hotel' received a mix of reviews from guests with many praising them for their comfort. Numerous guests described the beds as very comfortable, clean and neat, allowing for a restful night's sleep. Some highlighted the size of the beds, noting them to be large and accommodating.
However, there were several mentions of the mattresses being too soft or sunken, causing discomfort for some. A few guests specifically noted that the mattresses seemed old and in need of replacement. Issues with pillows were also mentioned with some guests finding them uncomfortable or too high. The occasional noisiness of the springs and lack of a duvet were other points of concern.
In summary, while many guests found the beds at Khu Hotel comfortable and conducive to a good night's rest, there were notable mentions of the need for mattress improvements and better maintenance to enhance the overall guest experience.
Cleanliness
Khu Hotel has garnered mixed opinions regarding its cleanliness. Many guests have highlighted the hotel's rooms as being very clean, spacious and comfortable, often commending the fresh-smelling towels and modern, well-equipped bathrooms. Housekeeping services seem diligent, as rooms are cleaned daily and most areas are kept tidy with the bathrooms often described as very clean.
However, some reviews indicate that there are instances where the cleaning is less than perfect. Guests have observed issues such as stains on bedding, mildew on walls and unpleasant odors emanating from the bathrooms, particularly around the drains. There are also mentions of insufficient attention to certain details, such as dirty shower areas, stained toilet seats and unclean sink areas. Additionally, housekeeping seems to miss tasks like changing sheets or restocking supplies periodically.
The hotel's efforts in maintaining cleanliness appear commendable overall, but there are noted areas that could benefit from more consistent and thorough cleaning practices.
Staff
Khu Hotel is consistently praised for its exceptional staff who enhance the overall guest experience with their friendliness, attentiveness and helpfulness. The receptionists, in particular, receive high marks for their excellent service, providing practical advice for city exploration and being readily available to address any needs. Guests appreciate the efficient and welcoming check-in process, facilitated by a super friendly and resourceful reception team.
Despite the limited hours of the reception desk, the staff manage to maintain excellent communication, even beyond regular business hours. Patricia and Fernando are especially noted for their impeccable and attentive service. The hotel staff's dedication to offering useful information and resolving issues promptly is frequently highlighted.
Although there are occasional mentions of minimal staffing and the absence of around-the-clock reception, guests find the available staff to be consistently available and responsive, often via phone or email. The staff’s warm and kind demeanor leaves a lasting impression, making stays at Khu Hotel enjoyable and comfortable. Overall, Khu Hotel is celebrated for its central location and the superb treatment provided by its outstanding team.
Wi-Fi
The WiFi at Khu Hotel receives mixed feedback from guests. Positive remarks highlight that the WiFi was working well for general use and the internet performed adequately. Some guests even described the WiFi as great. However, there are several criticisms regarding the reliability and availability of the connection. Common issues include poor signal strength, lack of WiFi in rooms and difficulty in obtaining the WiFi code. Additionally, the WiFi was inadequate for video calls and not suitable for consistent use.
Nightlife
Situated in a vibrant, central location, Khu Hotel offers guests the experience of being within walking distance of numerous attractions, bars and restaurants. The surrounding area is lively and atmospheric, ideal for those looking to immerse themselves in the local nightlife. Guests can enjoy a wide selection of clubs and moody places that add to the charm and character of the neighborhood.
However, the active nightlife comes with its share of downsides. Many reviews mention consistent nighttime noise, including sounds from bars, street activities and garbage collection trucks. The hotel rooms are noted to lack sufficient soundproofing, which results in disturbances from the bustling streets outside. Despite these noise concerns, the central location of Khu Hotel remains a significant advantage for guests looking to explore the vibrant nightlife of the area.
3 Star
Khu Hotel, while sporting a three-star label, has left many guests questioning its rating. The facilities and services offered often fall short of the standard expected at this level. Complaints about street noise and poor room insulation were common, particularly for rooms on lower floors facing the square. The absence of amenities such as coffee, water and even basic toiletries like shampoo and gel, has been noted as a significant drawback.
Additionally, the hotel's reception service is minimal with limited hours and no staff presence after midnight. Guests are required to collect their keys from a cafe adjacent to the hotel during off-hours. While the hotel offers a subpar breakfast service, its reasonable price and exceptional location near key attractions were appreciated.
Overall, Khu Hotel seems to deliver mixed experiences, balancing an excellent location and fair pricing with notable shortfalls in service and amenities.
No, Khu Hotel doesn't have any pool.
No, a spa isn't available at Khu Hotel.
No, Khu Hotel doesn't allow dogs.
No, parking facilities aren't available at Khu Hotel.