Al Mansour Plaza Hotel
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Summary of reviewsAl Mansour Plaza Hotel earns appreciation primarily for its excellent location and friendly staff. Conveniently nestled in a central spot, the hotel is just a short walk from the metro station and near many shops and businesses, making it a strategic base for exploring Doha. Its proximity to the city center, airport and metro station also adds to its appeal, despite some challenges with parking.
The hotel rooms receive mixed feedback. Positive reviews highlight their spaciousness, comfortable beds and appealing decor. Guests enjoy amenities such as water, infusions and electric kettles. However, inconsistency in cleanliness and service, such as dirty carpets, mold in bathrooms and neglected room cleaning, detract from the overall experience. Some guests also face issues with non-functioning TVs, poor sound isolation and the necessity of frequently requesting basic necessities.
Cleanliness is another area of concern with some guests pointing out dirty bed linens, unclean towels and pervasive cigarette smells against praise for tidy and spacious rooms from others. The hotel staff receives largely positive remarks for their friendliness and helpfulness. Individuals like Ella and Saiful are frequently mentioned for their exceptional service. However, there are criticisms regarding unprofessional behavior and slow service from some reception staff, highlighting a need for better training and responsiveness.
The rooftop swimming pool, although a nice addition alongside the gym, is noted for its small size and limited operating hours. Beds in the hotel are also a point of contention with mixed reviews: while many appreciate the comfortable bedding, others report issues with noisy, low or uncomfortable mattresses and stained sheets.
Despite offering good pricing and a favorable location, the hotel struggles with meeting the standards expected of a four-star establishment. Concerns about maintenance, quality of bedding, noise disturbances from a nearby nightclub and the absence of adequate room service and restaurant facilities contribute to the perception that the hotel is somewhat overrated at its current star rating. Overall, Al Mansour Plaza Hotel provides a convenient and cost-effective option for travelers but needs improvements in several key areas.
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The hotel rooms receive mixed feedback. Positive reviews highlight their spaciousness, comfortable beds and appealing decor. Guests enjoy amenities such as water, infusions and electric kettles. However, inconsistency in cleanliness and service, such as dirty carpets, mold in bathrooms and neglected room cleaning, detract from the overall experience. Some guests also face issues with non-functioning TVs, poor sound isolation and the necessity of frequently requesting basic necessities.
Cleanliness is another area of concern with some guests pointing out dirty bed linens, unclean towels and pervasive cigarette smells against praise for tidy and spacious rooms from others. The hotel staff receives largely positive remarks for their friendliness and helpfulness. Individuals like Ella and Saiful are frequently mentioned for their exceptional service. However, there are criticisms regarding unprofessional behavior and slow service from some reception staff, highlighting a need for better training and responsiveness.
The rooftop swimming pool, although a nice addition alongside the gym, is noted for its small size and limited operating hours. Beds in the hotel are also a point of contention with mixed reviews: while many appreciate the comfortable bedding, others report issues with noisy, low or uncomfortable mattresses and stained sheets.
Despite offering good pricing and a favorable location, the hotel struggles with meeting the standards expected of a four-star establishment. Concerns about maintenance, quality of bedding, noise disturbances from a nearby nightclub and the absence of adequate room service and restaurant facilities contribute to the perception that the hotel is somewhat overrated at its current star rating. Overall, Al Mansour Plaza Hotel provides a convenient and cost-effective option for travelers but needs improvements in several key areas.
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4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Nestled in a prime spot, Al Mansour Plaza Hotel boasts a perfect location that many guests find convenient for exploring the city. Just a short five-minute stroll from the metro station, the hotel offers excellent accessibility to various parts of Doha. The proximity to the city center and regular Qatari businesses ensures guests have a genuine local experience. This ideal placement is complemented by welcoming staff and nearby shops, providing everything one might need for a pleasant stay. Additionally, its downtown position makes it close to the airport and easily accessible from the Doha Al Jadeeda metro station. While some guests mention a challenge with parking, the hotel remains an excellent choice for quick halts or longer visits to Qatar, offering great value and comfort in a bustling location.
The rooms at Al Mansour Plaza Hotel generally receive praise for their spaciousness and comfort. Many guests appreciate the large, well-decorated rooms with blackout curtains and comfortable beds. The presence of amenities like water, infusions and electric kettles is also noted positively. Cleanliness, however, varies significantly with other visitors highlighting issues like dirty floors, carpets and bathrooms, as well as unclean or even smelly rooms.
Some guests enjoy the newly renovated and fully carpeted rooms and housekeeping has been described as attentive by a few reviewers. However, several reviewers report that general maintenance and room utilities are lacking with non-functioning TVs, tea jugs and inconsistent room cleaning services. The elevators are slow and often only one is functioning, which adds to the inconvenience.
Basic necessities such as towels and toiletries sometimes need to be requested, as they are not always provided initially. Instances of poor service, such as long waits for towels or refusal to provide beds for children, are mentioned. Issues like no sound isolation, broken bed fixtures and tight parking spaces for SUVs are also pointed out. On a positive note, some reviewers had excellent experiences, getting spacious suite upgrades and enjoying the overall room atmosphere.
In summary, while the rooms at Al Mansour Plaza Hotel are generally large and comfortable with appealing decor, the inconsistency in cleanliness and service can impact the overall experience.
Al Mansour Plaza Hotel in Doha has received mixed feedback from guests regarding the comfort of its beds. On the positive side, several guests appreciated the beds, noting that they were large, comfortable and made for good sleeping. Many emphasized the comfort of the bedding and described the beds as amazing. Rooms were often praised for being neat, clean and even phenomenal, accommodating large groups effectively.
However, significant concerns were raised by other guests about the beds. Complaints included uncomfortable mattresses, beds being too noisy or having poor conditions altogether. Some guests found the beds to be too low and in need of repair or replacement. Stains on the sheets and pillow covers were also mentioned with a few highlighting issues like hair on bed sheets.
While the positive feedback about the bed comfort stands out, there is a notable number of guests calling for improvements in bed conditions and cleanliness to enhance the overall experience at the hotel.
Al Mansour Plaza Hotel receives mixed reviews regarding its cleanliness. On the positive side, guests often praise the rooms for being clean, tidy and spacious. Some find the accommodation to be good overall with clean rooms and bathrooms and mention that the hotel staff generally maintain a good standard of room cleaning and bed making. The surroundings are described as smelling good upon entry and some guests find the location accessible.
However, there are significant concerns as well. Many reviewers report issues with dirty carpets, including stains and burns and some even mention mold in the bathrooms and cockroach sightings. Several guests expressed dissatisfaction with the overall cleanliness standards, highlighting dirty bed linens, unclean towels and neglected room cleaning. Additionally, the smell of cigarettes in various areas and the dated furniture add to the negative aspects of the experience.
In summary, while some aspects of cleanliness at Al Mansour Plaza Hotel are appreciated by guests, there is considerable feedback indicating room for improvement, particularly with carpets, bed linens and overall thoroughness in cleaning practices.
Al Mansour Plaza Hotel has garnered a mixed but largely positive response regarding its staff through guest reviews. Many visitors have highlighted the friendly and helpful nature of the staff, particularly praising individuals such as Ella and Saiful for their exceptional service. Ella, in particular, is frequently mentioned for her cheerful demeanor and professional service, while Saiful has been commended for his efficiency and polite interactions.
Overall, the hotel staff are described as courteous, kind and respectful with notable mentions of good interaction and accommodating behavior. The team at the reception, including Rachelle, Kim and an Arabic-Egyptian employee, have received accolades for their flexibility and supportive service. Additionally, guests have noticed the consistent friendliness and cooperative attitude of the employees, which enhances the comfort of their stay.
However, not all feedback is positive. Some reviews express dissatisfaction with the receptionists' unprofessional behavior and slow service. There have been complaints about the presence of only one receptionist during busy times and rude interactions from both the reception staff and the manager. A few guests also mentioned issues with room cleanliness and maintenance, including unaddressed water leakages and unavailability of requested amenities like hair dryers.
While the overall sentiment towards the staff at Al Mansour Plaza Hotel is favorable with many exceptional staff members fostering a welcoming atmosphere, certain areas still need improvement in terms of professionalism and responsiveness to guest needs.
Al Mansour Plaza Hotel features a rooftop swimming pool, which guests note is an appealing amenity, particularly for its convenient location alongside the gym. Despite its allure and accessibility, several guests mentioned that the pool is relatively small and operates under limited hours, closing as early as 6 PM. Access issues were highlighted as a downside for some. However, the integration of the gym and swimming pool facilities is viewed as a positive aspect contributing to the overall experience.
Al Mansour Plaza Hotel offers good pricing considering its conditions and boasts a convenient location. However, several guests have pointed out that the hotel does not meet the standards expected of a four-star establishment. Concerns were raised about the quality of the washrooms and bedding with some guests noting issues such as mold in the bathrooms and poor-quality mattresses.
The noise from the downstairs nightclub can be disruptive, permeating rooms until the early hours of the morning. Service-wise, there appeared to be a lack of room service and restaurant facilities and some guests mentioned unfriendly or inadequate treatment by staff. Professional conduct of hotel staff requires improvement as reports of improper treatment of receptionists and guests being disturbed early in the morning were highlighted.
Overall, while the hotel benefits from attractive pricing and a good location, it falls short in terms of facilities, service quality and overall cleanliness, leading many to feel it's overrated at its current four-star status.
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Location
Rooms
Some guests enjoy the newly renovated and fully carpeted rooms and housekeeping has been described as attentive by a few reviewers. However, several reviewers report that general maintenance and room utilities are lacking with non-functioning TVs, tea jugs and inconsistent room cleaning services. The elevators are slow and often only one is functioning, which adds to the inconvenience.
Basic necessities such as towels and toiletries sometimes need to be requested, as they are not always provided initially. Instances of poor service, such as long waits for towels or refusal to provide beds for children, are mentioned. Issues like no sound isolation, broken bed fixtures and tight parking spaces for SUVs are also pointed out. On a positive note, some reviewers had excellent experiences, getting spacious suite upgrades and enjoying the overall room atmosphere.
In summary, while the rooms at Al Mansour Plaza Hotel are generally large and comfortable with appealing decor, the inconsistency in cleanliness and service can impact the overall experience.
Beds
However, significant concerns were raised by other guests about the beds. Complaints included uncomfortable mattresses, beds being too noisy or having poor conditions altogether. Some guests found the beds to be too low and in need of repair or replacement. Stains on the sheets and pillow covers were also mentioned with a few highlighting issues like hair on bed sheets.
While the positive feedback about the bed comfort stands out, there is a notable number of guests calling for improvements in bed conditions and cleanliness to enhance the overall experience at the hotel.
Cleanliness
However, there are significant concerns as well. Many reviewers report issues with dirty carpets, including stains and burns and some even mention mold in the bathrooms and cockroach sightings. Several guests expressed dissatisfaction with the overall cleanliness standards, highlighting dirty bed linens, unclean towels and neglected room cleaning. Additionally, the smell of cigarettes in various areas and the dated furniture add to the negative aspects of the experience.
In summary, while some aspects of cleanliness at Al Mansour Plaza Hotel are appreciated by guests, there is considerable feedback indicating room for improvement, particularly with carpets, bed linens and overall thoroughness in cleaning practices.
Staff
Overall, the hotel staff are described as courteous, kind and respectful with notable mentions of good interaction and accommodating behavior. The team at the reception, including Rachelle, Kim and an Arabic-Egyptian employee, have received accolades for their flexibility and supportive service. Additionally, guests have noticed the consistent friendliness and cooperative attitude of the employees, which enhances the comfort of their stay.
However, not all feedback is positive. Some reviews express dissatisfaction with the receptionists' unprofessional behavior and slow service. There have been complaints about the presence of only one receptionist during busy times and rude interactions from both the reception staff and the manager. A few guests also mentioned issues with room cleanliness and maintenance, including unaddressed water leakages and unavailability of requested amenities like hair dryers.
While the overall sentiment towards the staff at Al Mansour Plaza Hotel is favorable with many exceptional staff members fostering a welcoming atmosphere, certain areas still need improvement in terms of professionalism and responsiveness to guest needs.
Pool
4 Star
The noise from the downstairs nightclub can be disruptive, permeating rooms until the early hours of the morning. Service-wise, there appeared to be a lack of room service and restaurant facilities and some guests mentioned unfriendly or inadequate treatment by staff. Professional conduct of hotel staff requires improvement as reports of improper treatment of receptionists and guests being disturbed early in the morning were highlighted.
Overall, while the hotel benefits from attractive pricing and a good location, it falls short in terms of facilities, service quality and overall cleanliness, leading many to feel it's overrated at its current four-star status.
Yes, Al Mansour Plaza Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Al Mansour Plaza Hotel.
No, Al Mansour Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Al Mansour Plaza Hotel.
Yes, Al Mansour Plaza Hotel has a gym.
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