Douglas54.16384300,
-4.46903500,
19-23 Palace Terrace, Queens Promenade(Show on Map)
8.2
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Rutland Hotel, situated along the Douglas seafront, enjoys a highly sought-after location with spectacular coastal views. Guests appreciate its central position, which offers easy access to the beach, local attractions, and transportation links. The traditional charm and warm hospitality of the staff enhance the inviting atmosphere, contributing to a wonderful experience.
The hotel consistently receives praise for its breakfast offerings, which feature a wide selection of delicious options, complemented by serene views of the sea or harbor. The breakfast experience is often highlighted as a standout feature, with attentive staff ensuring guests are well catered to throughout.
Dining at the hotel is generally well-received, particularly for the freshly cooked meals and highly regarded evening carvery. Although some guests feel the dinner may not match the breakfast's high standard, the quality and variety of dishes satisfy many visitors, especially those arriving in groups.
Guest rooms are noted for their spaciousness, cleanliness, and comfort, with many offering stunning sea views. The hotel takes pride in maintaining a high standard of cleanliness throughout its facilities. While the beds receive mixed reviews regarding comfort, the overall accommodation experience is positive, with modern amenities and thoughtful touches enhancing guests' stays.
The dedicated and friendly staff at The Rutland Hotel consistently earn accolades for their welcoming and helpful service, playing a key role in the hotel's successful guest experience. Although certain areas display signs of wear, the hotel's ambiance and well-kept environment, coupled with exceptional staff, position The Rutland Hotel as an excellent choice for visitors seeking both relaxation and convenience. Show more
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3-Star Hotel
The Rutland Hotel is a popular choice located on Queens Promenade. While specific details are limited, its consistent booking rates suggest a reliable and comfortable experience.
Hotel near The Beach
Room Types
Standard Double RoomThis room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels.
Single RoomThis room includes an en suite bathroom with a hairdryer. Other features include tea and coffee making facilities and a TV with satellite channels.
Executive Double Room with Sea ViewSpacious room with seating area and sea views.
Can accommodate up to 3 adults or 1 adult and 2 children age 12 or younger. Please indicate number of guest when booking.
Standard Twin RoomThis twin room offers a tea and coffee maker and a TV with satellite channels. The unit has 2 beds.
Deluxe Double Room with Side Sea ViewThis double room features a tea and coffee maker, a TV with satellite channels and sea views. The unit has 1 bed.
Family RoomThis family room offers a tea and coffee maker and a TV with satellite channels. The unit has 3 beds.
Guest Reviews
8.2
Very Good
Location
Nestled along the picturesque Douglas seafront, The Rutland Hotel boasts an enviable position that combines convenience with stunning coastal views. Its central location on the promenade places guests just a short stroll away from the lively heart of town, where local bars, restaurants, and shops beckon. The hotel is perfectly positioned opposite the beach, offering guests immediate access to sandy stretches and a variety of seaside activities.
Renowned for its amazing views over the bay, the hotel allows travelers to immerse themselves in the serene beauty of the waterfront. Guests appreciate the spacious and impeccably clean rooms that add to the comfort of their stay. The hotel's proximity to the Manx Electric Railway and major transport links ensures easy exploration of the surrounding areas.
Visitors also laud the hotel's traditional charm, complemented by a hearty breakfast experience and the warm hospitality of the staff. Offering a quintessential seaside escape, The Rutland Hotel is well-regarded for its spectacular location, making it an ideal choice for those seeking both relaxation and adventure within reach.
Breakfast
The breakfast experience at The Rutland Hotel consistently receives high praise from guests. The majority of reviews highlight the excellent quality and variety of the breakfast offerings, with many asserting that it's among the best they've had in years. The breakfast buffet provides an impressive selection of both hot and cold foods, catering to diverse tastes and preferences. Guests enjoy the delicious meals and appreciate the opportunity to dine with views over the sea or the harbor, enhancing the overall experience. The friendly and helpful staff contribute significantly to the positive atmosphere, ensuring guests are well cared for during breakfast. Although some reviews mention a desire for a wider selection of meats, cheeses, fresh fruits, and pastries, the general consensus is that the breakfast is delightful, offering great value for money. The buffet style ensures ample availability, even for guests arriving later in the morning. In summary, breakfast at The Rutland Hotel is a highlight for many, combining tasty offerings with exceptional service and pleasant dining environments.
Dinner
The Rutland Hotel offers a well-regarded dining experience, particularly highlighted by the helpful and kind dining room staff. Guests frequently praise the lovely setting of the dining room and the high quality of the freshly cooked meals served. The hotel is particularly noted for its excellent carvery in the evenings, offering great value for those dining in. While some guests felt a bit rushed during their evening meal, and a few found dinner prices on the higher side, the general consensus is that the hotel food is good, especially suitable for the bus groups that frequent the hotel. Though the quality of dinner doesn't always match the breakfast offerings, the overall impression is one of satisfaction with both the variety and quality of the choices available.
Rooms
The rooms at The Rutland Hotel come highly recommended by guests, who appreciate the spaciousness and comfort they offer. Nearly every review highlights the high standard of cleanliness throughout the accommodations, with many rooms providing stunning views over the bay and promenade. The beds are consistently described as comfortable, enhancing the overall restful experience. Several reviews mention the rooms have been recently updated or renovated, boasting modern facilities and aesthetics.
Guests frequently note the ample room size, which often includes additional amenities such as sofas, spacious bathrooms, and powerful showers. Many rooms offer delightful sea views, adding an extra touch of charm to the stay. The facilities are generally well-equipped, and most rooms feature all necessary amenities to ensure a pleasant visit.
While a few reviews suggest some rooms might benefit from further updating, the overall impression is that the hotel maintains a warm, welcoming atmosphere, with rooms that are both cozy and functional. With helpful staff and a central location, The Rutland Hotel provides a comfortable retreat for travelers seeking both relaxation and convenience.
Beds
The Rutland Hotel presents a mixed bag when it comes to their beds, with feedback revealing varied experiences among guests. While several reviewers found the beds to be comfortable, often highlighting their satisfaction with plenty of pillows and a soft mattress, others have described the beds as being quite the opposite, citing issues like firmness, discomfort, and sagging. Despite some guests enjoying a restful night's sleep, others have noted that the mattresses could use an update for improved comfort. Overall, it seems that while some beds provide a cozy experience, there remain inconsistencies in comfort that the hotel may wish to address to ensure all guests have a pleasant stay.
Cleanliness
The Rutland Hotel consistently impresses guests with its outstanding cleanliness and well-kept facilities. Rooms are frequently highlighted as not only clean but also comfortable, contributing to a pleasant stay. Visitors appreciate spotless bathrooms and rooms, describing them as maintained to a high standard. The meticulous attention to detail extends throughout the hotel, with guests noting that both the property and public areas are very clean.
The staff receive praise for their friendliness and hard work, contributing to the overall inviting atmosphere of the hotel. Their pleasant demeanor often enhances the guest experience, making stays more enjoyable.
Guests also mention that while the hotel itself is clean and tidy, it may show signs of wear. However, this does not detract significantly from the overall positive impression of the property.
Moreover, the hotel's location on the promenade is a bonus, allowing guests to enjoy not only a clean environment but also the convenience of being close to key attractions. Additionally, the breakfast offered here is frequently described as excellent, rounding out a stay that prioritizes comfort and hygiene.
Staff
Visitors to The Rutland Hotel consistently praise the exceptional quality of the staff. Time and again, guests highlight the staff's friendliness, helpful nature, and attentiveness. The team at the hotel is described as welcoming and polite, creating an environment where nothing seems too much trouble. Whether it's the day or night receptionists, or specific staff members like Vera, the reviews repeatedly emphasize their accommodating and supportive demeanor. Guests note the consistent warmth and efficiency of the service, adding to their overall positive experience. This dedication from the staff complements the hotel's clean facilities and great location, making for a thoroughly enjoyable stay.
No, The Rutland Hotel doesn't have any pool.
No, a spa isn't available at The Rutland Hotel.
No, The Rutland Hotel doesn't allow dogs.
No, parking facilities aren't available at The Rutland Hotel.