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Summary of reviewsOMX Hotel Kimi in Kigali enjoys high praise across various aspects, with guests frequently highlighting positive experiences during their stay. The hotel's location in the serene Kimihurura area offers a blend of tranquillity and convenience, making it an ideal choice for both leisure and business travelers. Its proximity to key attractions, including the Kigali Convention Centre, allows guests to explore the city effortlessly while enjoying quiet, green surroundings. The neighborhood’s safety and walking distance to popular dining options further enhance the appeal of this well-located hotel.
Guests are delighted by the breakfast offerings at OMX Hotel Kimi, noting the excellent quality and variety available, including vegan options. The breakfast, accompanied by fresh smoothies, shakshuka, and fresh fruits, is served on a charming terrace with friendly and attentive staff enhancing the experience. Despite suggestions for an earlier start, the breakfast is considered a tremendous value.
Rooms at the hotel receive commendation for their spaciousness, cleanliness, and stylish simplicity. Balconies and terraces add an extra touch of relaxation, while comfortable beds and diligent cleaning routines ensure a restful and pleasant stay. Though minor concerns such as odors and cooling needs are occasionally mentioned, overall room satisfaction remains high.
Cleanliness at OMX Hotel Kimi is a standout feature, with the entire property well-maintained and offering a welcoming atmosphere. The commitment to upkeep is appreciated, despite minor issues like ants or cigarette smoke. The friendly and helpful staff further enriches the experience by maintaining these high standards and are recognized for their exceptional service and pleasant demeanor.
While the Wi-Fi service shows room for improvement, with some guests experiencing fluctuating connectivity, particularly in mobile phone service within rooms, positive aspects such as fast internet speeds are noted.
The beds at OMX Hotel Kimi are a highlight, consistently praised for their comfort and cozy arrangements. Complemented by mosquito nets and comfy pillows, they contribute to a restful and rejuvenating stay.
Overall, OMX Hotel Kimi is characterized by its prime location, excellent breakfast, spacious and clean rooms, impeccable cleanliness, friendly staff, comfortable beds, and some Wi-Fi challenges. It provides an inviting and memorable experience for guests visiting Kigali. Show more
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Small Guest House
This guesthouse offers a cozy and welcoming atmosphere, perfect for travelers seeking a personal touch. The guesthouse is known for its comfortable accommodations and friendly service, providing a home-away-from-home experience in Kigali.
Guest House Taking Steps Towards Sustainability
Guest House with Parking
3-Star Guest House
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No
Do you ensure contactless check-in/check-out? No
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? No
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? Yes
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? No
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? No
Do you check temperature for all onsite staff on a scheduled basis? No
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? No
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? No
Deluxe Double RoomThe spacious double room provides a private entrance, a seating area, as well as a private bathroom featuring a shower and slippers. The double room offers a wardrobe, a tiled floor and mountain views. The unit offers 1 bed.
King Room with BalconyThe spacious double room offers a private entrance, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Family Room with BathroomThe spacious family room provides a private entrance, a seating area, as well as a private bathroom featuring a shower and slippers. The family room offers a wardrobe, a tiled floor and mountain views. The unit offers 2 beds.
Superior King RoomThe spacious double room offers a private entrance, a seating area, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and slippers. The single room is furnished with a desk and a seating area and features a private entrance, a wardrobe and a quiet street view. The unit has 1 bed.
Deluxe Single Room with BalconyThe single room offers a private entrance, a seating area, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Deluxe Queen Room with Two Queen BedsFeaturing free toiletries, this twin room includes a private bathroom with a shower and slippers. The twin room is furnished with a desk and a seating area and features a private entrance, a wardrobe and a quiet street view. The unit has 2 beds.
Economy Single RoomThe single room is furnished with a desk and a seating area and provides a private entrance, a wardrobe and a quiet street view. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Nestled in one of Kigali's finest neighborhoods, OMX Hotel Kimi offers guests an exceptional location that combines tranquility with convenience. Situated in the upscale and serene Kimihurura area, the hotel is perfectly positioned for those wishing to explore Kigali with ease, being not far from the city's key attractions. Guests can enjoy the quiet, green surroundings while still having great access to the vibrant heart of Kigali, making it ideal for both leisure and business travelers.
The neighborhood is praised for its proximity to a variety of well-known restaurants, bars, and cafés, allowing guests to savor local cuisine just a short walk away. The Kigali Convention Centre and Kigali Heights are also within walking distance, providing cultural and commercial experiences at the guest's doorstep. This central yet peaceful setting ensures a safe environment that is perfect for evening strolls, offering beautiful views over the city.
Guests also appreciate the value offered here, with high praise for the cleanliness and the quiet ambiance of the hotel. The great location is frequently highlighted, making OMX Hotel Kimi an attractive choice for those seeking a well-located base with everything needed within easy reach. Overall, the hotel’s prime position in a calm, atmospheric area sets the stage for a memorable stay in Kigali.
Breakfast
OMX Hotel Kimi in Kigali receives high praise for its breakfast offerings, consistently described as great, nice, and excellent. Guests appreciate the fresh and good quality of the food, with a special mention of delicious smoothies, shakshuka, and fresh fruit options that add a unique touch to the morning meal. Despite a somewhat limited selection, the breakfast buffet impresses with its variety and includes options for vegans, ensuring dietary preferences are accommodated. The breakfast is served on a charming terrace, enhancing the dining experience with a pleasant view. Additionally, the attentive and friendly kitchen staff contribute significantly to the breakfast experience, making guests feel welcome and well-cared for. The breakfast is considered a tremendous value, further cementing OMX Hotel Kimi as a choice location for visitors in Kigali. Although breakfast starts at 7 am, some guests suggest an earlier time would be beneficial for those with early schedules.
Rooms
OMX Hotel Kimi offers a consistently positive experience when it comes to its rooms, as confirmed by numerous guest reviews. Visitors frequently commend the hotel for its spacious and clean accommodations, emphasizing that the rooms are not only large but also well-kept. Many appreciate the touch of simplicity in decor, which is stylishly done, adding a pleasant ambiance to the living space. The presence of balconies and terraces in several rooms is a notable highlight, providing guests with an additional degree of comfort and relaxation.
The beds are generally described as comfortable, contributing to a restful stay. Daily neatness and cleanliness routines are evident, ensuring that rooms remain in excellent condition throughout the guests' visits. While the rooms are primarily praised for their size and cleanliness, a few guests noted minor issues such as a slight odor upon arrival and the need for additional cooling during hot nights. Despite these minor concerns, the overall impression is one of satisfaction with the room quality, offering ample space and comfort for travelers.
Beds
OMX Hotel Kimi stands out for its exceptional attention to guests' comfort, particularly when it comes to the beds. Descriptions consistently emphasize the comfortable nature of the accommodations, with many guests appreciating the inviting and cozy beds that contribute to a restful night. The beds are noted for their good size and are complemented by mosquito nets, ensuring an undisturbed sleep in comfort. The pillows add to the experience, frequently highlighted as comfy, further enhancing the overall sleeping arrangement. Guests also remark on the cleanliness of the beds, suggesting a well-maintained space that prioritizes hygiene alongside comfort. Overall, the beds at OMX Hotel Kimi provide a delightful experience, described as delicious by some, indicating a satisfying and rejuvenating stay.
Cleanliness
OMX Hotel Kimi consistently impresses guests with its exceptional cleanliness, evident in nearly every aspect of the facility. Visitors frequently comment on the welcoming atmosphere, noting that it feels both safe and clean. The rooms are described as not only clean but also tidy, pleasant, and comfortable, contributing to an overall quiet environment. Guests appreciate the meticulous upkeep of the hotel, highlighting that the entire facility is well-maintained. The commitment to cleanliness extends throughout the property, making it an inviting place to stay. Additionally, the friendly and helpful staff enhance the experience by maintaining this high standard of cleanliness. Despite minor issues such as some ants in the bathroom, a smell of cigarette smoke, and a bit of shabbiness in certain areas, the overall perception remains overwhelmingly positive, with cleanliness a standout feature.
Staff
At OMX Hotel Kimi, guests consistently express their admiration for the hotel staff, who are noted for their exceptional friendliness and willingness to assist. Many reviews highlight the kindness and accommodating nature of the staff, underscoring their prompt and thoughtful service. Guests frequently commend the team's readiness to help and ability to address concerns efficiently, adding a layer of comfort to their stay. The hotel's staff receives accolades for being not only helpful but genuinely lovely and pleasant, contributing significantly to a positive guest experience. Overall, the warmth and positivity of the staff seem to be a defining element of the OMX Hotel Kimi stay.
Wi-Fi
The Wi-Fi experience at OMX Hotel Kimi presents a mixed picture, with notable highlights and areas for improvement. Some guests have enjoyed impressively fast internet speeds, especially in the context of East Africa. However, reliability appears to be an issue, with several guests reporting fluctuating connectivity. Instances where the Wi-Fi was non-functional for extended periods have led to dissatisfaction among guests. Additionally, mobile phone service within the rooms has also been noted as inconsistent, occasionally posing challenges for those needing a stable connection. Although there are positive aspects, such as good connection speeds, overall Wi-Fi reliability could be enhanced to better meet guest expectations.
No, OMX Hotel Kimihurura doesn't have any pool.
No, a spa isn't available at OMX Hotel Kimihurura.
No, OMX Hotel Kimihurura doesn't allow dogs.
Yes, parking facilities are available at OMX Hotel Kimihurura.