Star Island Resort and Club - Near Disney
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Summary of reviewsStar Island Resort and Club near Disney in Kissimmee is frequently praised for its strategic and central location, providing easy access to major Orlando attractions such as Disney's Animal Kingdom and Universal Studios. Its position just off Highway 192 ensures guests can conveniently explore various restaurants, shops and essential amenities nearby. The resort manages to offer a quiet and relaxing atmosphere despite its proximity to bustling tourist spots, contributing to a more relaxed and enjoyable vacation experience.
Accommodations at the resort are noted for their spaciousness with many guests appreciating the ample space in three-bedroom villas and deluxe suites. These units often come equipped with full kitchens, living rooms and in-room jacuzzis, offering a functional layout and numerous amenities like washers and dryers. While the overall property is praised for its beautiful setting and family-friendly atmosphere, many guests have expressed concerns regarding the need for updates and renovations, citing outdated furniture, décor and maintenance issues.
Cleanliness at the resort receives mixed reviews. While many guests commend the clean and well-maintained grounds, pools and lobby, there are occasional reports of issues like musty odors, dirty bathtubs and sightings of pests. Housekeeping is generally described as efficient, but the consistency in cleaning practices could be improved.
The staff at Star Island Resort and Club receive high marks for their helpful and professional demeanor with specific mentions of exemplary customer service from individuals like Chris and Shaniq. However, there are occasional complaints about unprofessional behavior from some staff members, suggesting a need for more comprehensive customer service training.
The pool area is a standout feature, garnering high praise for its size, cleanliness and various amenities such as heated pools, jacuzzis and adjacent bar and deli. Families particularly enjoy the pool area, although some note issues with overcrowding and noise. The spa and gym facilities also receive positive comments with guests appreciating the spa treatments and well-maintained gym equipment.
The resort's tennis courts are another highlight, praised for their condition and accessibility, providing a satisfying experience for tennis enthusiasts. Other sports facilities like basketball courts and pickleball add to the well-rounded sports offerings at the resort.
However, the resort faces challenges with its Wi-Fi service, described as slow, unreliable and difficult to connect to. Guests have noted poor signal strength and security concerns with the shared password system. Additionally, the parking situation receives mixed reviews with some guests finding the parking area spacious and convenient, while others report difficulties in finding spots, especially at night.
In summary, Star Island Resort and Club near Disney offers a great location, spacious accommodations and a range of amenities that appeal to families and sports enthusiasts. However, there are notable areas for improvement, including room updates, cleanliness consistency, better Wi-Fi service and a more efficient parking system.
Categories
Accommodations at the resort are noted for their spaciousness with many guests appreciating the ample space in three-bedroom villas and deluxe suites. These units often come equipped with full kitchens, living rooms and in-room jacuzzis, offering a functional layout and numerous amenities like washers and dryers. While the overall property is praised for its beautiful setting and family-friendly atmosphere, many guests have expressed concerns regarding the need for updates and renovations, citing outdated furniture, décor and maintenance issues.
Cleanliness at the resort receives mixed reviews. While many guests commend the clean and well-maintained grounds, pools and lobby, there are occasional reports of issues like musty odors, dirty bathtubs and sightings of pests. Housekeeping is generally described as efficient, but the consistency in cleaning practices could be improved.
The staff at Star Island Resort and Club receive high marks for their helpful and professional demeanor with specific mentions of exemplary customer service from individuals like Chris and Shaniq. However, there are occasional complaints about unprofessional behavior from some staff members, suggesting a need for more comprehensive customer service training.
The pool area is a standout feature, garnering high praise for its size, cleanliness and various amenities such as heated pools, jacuzzis and adjacent bar and deli. Families particularly enjoy the pool area, although some note issues with overcrowding and noise. The spa and gym facilities also receive positive comments with guests appreciating the spa treatments and well-maintained gym equipment.
The resort's tennis courts are another highlight, praised for their condition and accessibility, providing a satisfying experience for tennis enthusiasts. Other sports facilities like basketball courts and pickleball add to the well-rounded sports offerings at the resort.
However, the resort faces challenges with its Wi-Fi service, described as slow, unreliable and difficult to connect to. Guests have noted poor signal strength and security concerns with the shared password system. Additionally, the parking situation receives mixed reviews with some guests finding the parking area spacious and convenient, while others report difficulties in finding spots, especially at night.
In summary, Star Island Resort and Club near Disney offers a great location, spacious accommodations and a range of amenities that appeal to families and sports enthusiasts. However, there are notable areas for improvement, including room updates, cleanliness consistency, better Wi-Fi service and a more efficient parking system.
Resort near Golf Courses
Mentioned by guests as a golf hotel, this resort in Kissimmee is located within a reasonable driving distance of several area golf courses, offering a convenient base for golf enthusiasts exploring options beyond on-site facilities.
Resort for Honeymoon
Have the most romantic and fun honeymoon at the Star Island Resort and Club. Due to its many facilities, such as the spa, the fitness center and the many activities that are offered, you and your other half will create unforgettable memories. Don't forget to visit the Disney world that is located near the hotel.
Resort with Spa
This resort features the Celebrity Day Spa, a full-service spa offering a variety of treatments including massages, facials, manicures, pedicures, body treatments and haircuts. Complimentary access to the steam room, sauna and jacuzzi is included with spa services.
Family Friendly Resort
This resort is near Disney and is listed as a family hotel. Its location provides easy access to theme parks, making it a convenient choice for families visiting the area.
Resort with Swimming Pool
The resort is near Disney and offers various pool-related activities. It combines a convenient location with comprehensive pool amenities for a family-friendly experience.
Heated Pool Outdoor Pool
Resort with Free Wi-Fi
Located near Disney, this resort provides free Wi-Fi, allowing guests to easily plan their park visits and share their experiences. The club amenities enhance the stay with added convenience.
Business Resort
Star Island Resort provides a luxurious setting for business meetings, featuring spacious villas and a variety of recreational amenities. Its proximity to Disney offers entertainment options for attendees.
Accessible Resort
This resort is designed to be as accessible as possible, featuring accessible guestrooms and suites with braille door numbers and grab bars in showers and around toilets. It provides ADA accessible pool lifts for both of its pools and an ADA accessible lift for the outdoor hot tub, with wheelchair access throughout its grounds.
Resort with Gym
Star Island Resort and Club features a modern fitness center designed to meet the needs of all guests. The gym includes a range of cardio equipment, free weights, and strength training machines.
Resort with Tennis Courts
Offers a 9-court facility with updated LED lighting, a USTA Outstanding Facility Award winner. Home to the Tennis Tech Academy, with 6 pros on staff, offering private and group classes for all ages and abilities. Also has 3 Pickleball courts.
3-Star Resort
The resort's proximity to Disney attractions is a significant advantage. It features comprehensive amenities, including a spa, multiple pools, and recreational activities, ensuring a reliable and enjoyable stay.
Resort with Outdoor Pool
This resort property near Disney is likely to feature substantial outdoor pool areas and recreational facilities, making it a strong contender for guests prioritizing excellent swimming and leisure options.
Resort with Heated Pool
Star Island Resort and Club offers two outdoor pools, including a zero-entry pool, which are heated year-round. In the winter, pools are heated between 84-86 ℉, and in the summer, they are naturally heated between 87-89 ℉. The resort also features jacuzzis.
Resort with Parking
Cheap Resort
Guest Reviews
When choosing a place to stay near Disney, the Star Island Resort and Club in Kissimmee consistently emerges as a top recommendation. Guests frequently laud its excellent and strategic location, being very close to Disney's Animal Kingdom, Universal Studios and other major Orlando attractions. Situated just off Highway 192, the resort provides convenient access to numerous restaurants, shops and essential amenities, including grocers like Walmart and Target.
The central location makes it easy for visitors to enjoy day trips to amusement parks with travel times to Disney and Universal parks often being under half an hour. The resort’s proximity to these attractions not only saves time but also increases the convenience, allowing for a more relaxed and enjoyable vacation experience.
Despite its close proximity to bustling tourist spots, the resort retains a quiet and relaxing atmosphere, which many guests appreciate. The bustling local area offers plenty of dining options, making it easy to find something for everyone’s taste without having to venture far.
Additionally, the resort itself garners positive feedback for its clean and spacious accommodations, beautiful scenery and excellent facilities, including pools and activity options. The seamless integration of a prime location with ample on-site amenities makes Star Island Resort and Club a favorable choice for those looking to balance convenience, relaxation and fun during their Orlando trip.
The breakfast experience at Star Island Resort and Club near Disney is a mix of convenience and minor drawbacks. Guests have access to a restaurant within the hotel that provides a variety of breakfast options including bagels and croissants, as well as delicious coffee that can brighten up the morning. However, some travelers have noted issues such as non-functioning coffee makers in rooms and the occasional occurrence of bad milk. It's recommended that guests bring their own kitchen items to enhance their dining experience. Despite these minor inconveniences, the overall feedback suggests a decent breakfast setup that could use a few improvements.
Star Island Resort and Club, located near Disney, offers rooms that receive mixed reviews from guests. The rooms are spacious with many guests appreciating the ample space provided, especially in the three-bedroom villas and deluxe suites that come equipped with full kitchens, living rooms and even in-room jacuzzis. Despite the size, the condition of the rooms is often a point of contention. Many reviews highlight the need for updates and renovations, citing outdated furniture and appliances, dated décor and maintenance issues such as faulty air conditioning and plumbing.
Cleanliness is another mixed aspect. While some guests found their rooms clean and tidy, others noted issues with dirt, mold and even pests like ants and roaches. Comfort levels also vary with some guests finding the beds comfortable and the rooms generally cozy, whereas others reported uncomfortable beds and a general lack of comfort.
Despite these drawbacks, the overall layout and facilities in the rooms are functional. Many rooms come with well-equipped kitchens and convenient amenities like washers and dryers. The property overall is praised for its beautiful setting and family-friendly atmosphere, featuring an impressive pool area and various activities.
In summary, while the Star Island Resort and Club offers large and potentially comfortable accommodations with plenty of amenities, there are significant concerns regarding the need for modernization and improved cleanliness. The spaciousness and location near Disney make it an attractive option, but potential guests should manage their expectations regarding the room conditions.
Star Island Resort and Club, located near Disney, has received varied feedback regarding its beds from recent guests. While some travelers found the beds to be comfortable, spacious and even described them as amazing or very comfortable, others had less satisfactory experiences. Certain guests emphasized the beds were massive and offered the best sleep they'd had in a long time with clean and soft bedding contributing to a cozy night's rest.
However, there are notable concerns as well. Complaints frequently mention small-sized beds, uncomfortable mattresses and thin or worn-out sofa bed mattresses. Issues with cleanliness, such as stained sheets and dirty sofa beds, were also highlighted. Some guests found their beds noisy, too firm or excessively hard, causing discomfort and even lower back pain.
In summary, while a number of guests praised the comfort and size of the beds, there remains considerable room for improvement, particularly in terms of replacing dated or uncomfortable mattresses and ensuring cleanliness.
Star Island Resort and Club, located near Disney, gets mixed reviews regarding its cleanliness. Many guests are pleased with the overall cleanliness of the rooms and facilities, citing very clean and well-maintained environments. The grounds, pools and lobby consistently receive praise for being clean and tidy, contributing to a pleasant stay. Housekeeping is often described as efficient and common areas are generally kept in good condition.
However, the resort does struggle with consistency. Some guests report issues such as musty and moldy odors in rooms, dirty bathtubs and floors, as well as occasional sightings of cockroaches and ants. The cleanliness of the bathrooms seems to be a particular concern for some and there have been mentions of used soap bars and hair left behind. Several reviews state that the rooms feel outdated and in need of renovation.
Despite these issues, many guests appreciate the friendly staff and the clean, well-kept surroundings. The property has potential, but could benefit from more thorough and consistent cleaning practices to ensure all guests enjoy a comfortable stay.
Many reviews for Star Island Resort and Club - Near Disney praise the positive and helpful nature of the resort's staff. The front desk agents, in particular, receive commendations for being extremely helpful and professional. Individuals such as Chris and Shaniq are specifically highlighted for their exceptional customer service and resolution-orientated approach.
Other members noted include the incredibly helpful gentleman who assisted with SeaWorld tickets. The service from various departments, such as bar and pool staff, is also appreciated for their friendly demeanor. Housekeeping staff maintain cleanliness across the property, contributing to an overall impression of a well-maintained resort.
Despite the numerous favorable comments, there are occasional remarks about unprofessional or rude behavior from some staff members. Issues like judgmental attitudes, lack of attentiveness and poor reception service are mentioned. Several guests encountered unfriendly staff or had negative experiences with managers, notably Denise who was referred to as rude multiple times.
In summary, while the resort staff at Star Island Resort and Club earn many accolades for their friendliness and assistance, there are inconsistencies that suggest a need for more comprehensive customer service training to enhance the overall guest experience.
The guest reviews for Star Island Resort and Club - Near Disney reveal that the Wi-Fi service at the hotel leaves much to be desired. Many guests experienced slow internet speeds, making activities like streaming movies quite frustrating. There were also comments about the Wi-Fi signal being unreliable and not accessible throughout the resort, including no signal in the bathrooms and rooms. Some faced difficulties connecting to the Wi-Fi or found it complicated to use with descriptions like sketchy, bad connectivity and a shared password indicating security concerns. Additionally, there were occasional mentions of issues with the TV and lack of proper lighting, affecting overall guest satisfaction. Improvements in Wi-Fi speed and consistency could significantly enhance the guest experience at the hotel.
The spa at Star Island Resort and Club near Disney has garnered a range of feedback from guests. Many visitors praised the spa as wonderful, nice and amazing, often highlighting specific services like massages, the steam room and the hot tub. Several guests were particularly impressed with the exceptional quality of the spa and described the healing treatments provided by staff like Jerry. The steam room in the men's area received positive mentions, though it was noted that it was out of order during some guests' stays.
Critics pointed out that the spa services did not meet their expectations, describing some experiences as disappointing. Issues like nonfunctional spa baths and the lack of amenities in certain areas were among the negative points. However, the general sentiment toward the spa was positive with many appreciating the various facilities such as the sauna, jacuzzi and spa tub. Despite a few shortcomings, the spa at Star Island Resort and Club remains a highlight for numerous visitors seeking relaxation during their stay.
The gym at Star Island Resort and Club - Near Disney receives high praise from guests for its excellent facilities. Many noted that the equipment is well-maintained and in good condition. The fitness center is described as adequate and provides a good workout environment with some guests enthusiastically calling it a fabulous gym. Overall, whether referring to the gym in general or specifically the weight room, guests consistently highlight the quality and accessibility of the gym facilities.
Star Island Resort and Club, conveniently located near Disney, boasts a pool area that consistently garners high praise from guests. Many highlight the pool's size and cleanliness with descriptors such as "nice," "awesome," and "amazing" frequently used. The pool is considered a standout feature of the resort with many guests describing it as a highlight of their stay.
The pool area is not only visually appealing but also functional, offering activities and amenities that enhance the overall experience. Families especially appreciate the pool, mentioning that kids love it and enjoy the various activities, although some note that these activities can be brief. The presence of multiple pools, including heated ones and those equipped with waterfalls and jacuzzis, adds to the appeal, catering to different preferences and needs, including accessibility for people with mobility issues.
A heated pool and the inclusion of a bar area are frequently mentioned as noteworthy perks and guests found the bar and deli adjacent to the pool to be convenient. The cleanliness of the pool area and the grounds is repeatedly commended with several guests specifically mentioning the pristine condition of the pools.
However, there are some criticisms. Overcrowding is a recurring issue with some guests mentioning that one of the pools can be particularly congested, diminishing the experience. The organization of the pool area has received mixed reviews with some guests feeling that it could be better managed to prevent overcrowding and unattended children from impacting their visit. Noise from the pool area has also been noted as a minor inconvenience for those in nearby rooms.
Despite these minor drawbacks, the pool area at Star Island Resort and Club remains a key attraction, providing a fun and relaxing environment for guests of all ages. Overall, the pool facilities at the resort significantly contribute to a positive and enjoyable stay.
Star Island Resort and Club, located near Disney, boasts exceptional tennis facilities. Guests frequently praised the tennis courts, highlighting their accessibility and ample space. The courts are in great condition and offer a satisfying playing experience. Several reviewers mentioned the enjoyment they had playing tennis, finding the courts both fun and well-maintained.
Despite some mention of negative sports encounters, the overall feedback on the tennis courts is overwhelmingly positive. Comfort during play was noted with the recommendation to wear appropriate tennis attire. The variety of courts available gives guests plenty of options and ensures that they can find a suitable time to play, though the court closing times are noted to be somewhat strict.
In addition to tennis, the resort also offers other sports facilities such as basketball courts and pickleball, providing a well-rounded sports experience for all guests. Overall, the tennis facilities at Star Island Resort and Club receive high marks from visitors, making it a great destination for tennis enthusiasts.
The reviews of parking at Star Island Resort and Club - Near Disney are quite mixed. On a positive note, guests appreciated the free parking and described the general parking area as spacious, ample and pretty big. For some, parking next to their apartments or finding nearby spots was a highlight. However, there are several mentions of difficulties, particularly finding parking spots at night, which many found to be a significant issue. Complaints about parking being crowded, limited or inadequate were frequent with some guests having to park far from their rooms or even on the grass. The parking situation seemed exacerbated during busy times with first-come, first-served policies and parking spaces being quickly taken. A few reviews also mentioned that the lighting and accessibility of parking areas could be improved, particularly for those with limited mobility. Overall, while some guests had a smooth experience, many others reported challenges that the resort might want to address to enhance guest satisfaction.
Star Island Resort and Club, located near Disney, is a fantastic destination for families, offering an array of family-oriented activities and amenities. Guests consistently describe it as family-friendly with plenty of fun things to do for visitors of all ages. The resort is secure with vigilant security guards at the entrance, ensuring a safe and welcoming environment.
Families can enjoy spacious, comfortable rooms ideal for relaxing after a day full of activities. The resort features several amenities specifically for children, including pools, outdoor games and an arcade, all of which kids absolutely love. The family-friendly atmosphere extends throughout the property, providing a great backdrop for quality time with loved ones.
In addition to on-site activities, the resort's close proximity to amusement parks is a significant advantage, making it a convenient choice for family vacations. Guests appreciate the numerous family-oriented events and activities, making it a fantastic place to create memorable experiences. Overall, Star Island Resort and Club is an excellent place for families seeking a joyful and relaxing vacation.
Star Island Resort and Club, located near Disney, offers a variety of recreational activities to its guests, though it does not have a full-scale golf course onsite. However, guests frequently mention having enjoyed the mini golf facilities available at the resort, which are praised for their accessibility as they are always open. While a few reviewers mentioned an absence of full golfing experiences directly within the resort, the proximity to numerous golf courses and activities in the surrounding area ensures that enthusiasts can still indulge in their favorite sport nearby. Additionally, the presence of helpful staff and a well-maintained mini golf course adds to the overall positive experience for families and guests seeking leisurely activities.
Star Island Resort and Club - Near Disney is a three-star establishment that offers a budget-friendly option for travelers seeking a comfortable stay close to major attractions. While it is categorized as an upper-scale three-star hotel, it provides great amenities that manage to meet general expectations for this rating. Guests have appreciated the resort's moderate pricing in relation to the quality provided.
However, some have noted a lack of certain amenities expected at the three-star level and a few felt it was slightly below their expectations in this regard. Noise, particularly music around the pool, has been mentioned as a disturbance. Despite these points, the overall consensus is that Star Island Resort and Club offers a satisfactory experience for its price range.
Star Island Resort and Club - Near Disney, while primarily designed for families, also offers certain conveniences for business travelers. Despite some feedback indicating that business amenities are limited and the resort is not primarily business-oriented, it does provide essential facilities such as concierge service and conference space. The customer service at the resort is commendable, ensuring that all guests, including those on business trips, have a satisfactory experience. Although the resort may not cater directly to business needs, its good service can still support business travelers during their stay.
Star Island Resort and Club - Near Disney offers various accessible areas around the resort, ensuring guests with disabilities can navigate and find convenient places easily. Safety features like safety rails in the bathroom are appreciated, contributing to a secure and safe environment. Staff responsiveness is commendable; they promptly moved guests to more accessible rooms upon request, showing attentiveness to guests' needs.
However, the accessibility to some rooms could be improved, as certain rooms are located on higher floors without elevator access, making them less ideal for guests with mobility issues. Additionally, while there are handicapped parking spaces available, they do not fully meet county requirements and overall parking for disabled guests is somewhat limited. Although many accessible features are in place, the lack of elevators and certain difficulties in navigation through the resort suggest that full accessibility is yet to be achieved.
The heated pool at Star Island Resort and Club - Near Disney receives generally positive feedback from guests. Many guests specifically mention their appreciation for the heated pool, indicating it is a noteworthy feature of the resort. Families seem to especially value the heated pool for children. However, there are occasional issues, such as the pool's heat pump being down and fluctuations in pool temperature. Some guests have also noted periods when the pool was not heated or poorly heated, resulting in a less enjoyable experience. On the whole, the heated pool is a well-liked amenity, but there are sporadic concerns regarding its consistency.
The outdoor pool at Star Island Resort and Club - Near Disney garners significant praise from guests for its gorgeous and beautifully maintained environment. Many guests describe the pool as amazing, spectacular and refreshing, highlighting that the pool area is well-loved and considered a big plus by visitors. The resort features several pool areas, including a large swimming pool and a second pool specifically for kids, ensuring options for all ages.
Activities around the pool area add to the fun, making it a lively spot during the day. The pool areas are noted to be very clean and the heated pools provide comfort regardless of the weather. Guests also appreciate the hot tub available alongside the pools.
While the pool experience is overwhelmingly positive, a few reviews mention minor issues such as foam on the stairs in the morning and occasional noise at night. Some guests encountered ants and flies around certain pool areas, indicating maintenance could be inconsistent at times. Nonetheless, the overall feedback emphasizes the enjoyment and relaxation found at the outdoor pools, solidifying them as a cherished feature of the resort.
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Location
The central location makes it easy for visitors to enjoy day trips to amusement parks with travel times to Disney and Universal parks often being under half an hour. The resort’s proximity to these attractions not only saves time but also increases the convenience, allowing for a more relaxed and enjoyable vacation experience.
Despite its close proximity to bustling tourist spots, the resort retains a quiet and relaxing atmosphere, which many guests appreciate. The bustling local area offers plenty of dining options, making it easy to find something for everyone’s taste without having to venture far.
Additionally, the resort itself garners positive feedback for its clean and spacious accommodations, beautiful scenery and excellent facilities, including pools and activity options. The seamless integration of a prime location with ample on-site amenities makes Star Island Resort and Club a favorable choice for those looking to balance convenience, relaxation and fun during their Orlando trip.
Breakfast
Rooms
Cleanliness is another mixed aspect. While some guests found their rooms clean and tidy, others noted issues with dirt, mold and even pests like ants and roaches. Comfort levels also vary with some guests finding the beds comfortable and the rooms generally cozy, whereas others reported uncomfortable beds and a general lack of comfort.
Despite these drawbacks, the overall layout and facilities in the rooms are functional. Many rooms come with well-equipped kitchens and convenient amenities like washers and dryers. The property overall is praised for its beautiful setting and family-friendly atmosphere, featuring an impressive pool area and various activities.
In summary, while the Star Island Resort and Club offers large and potentially comfortable accommodations with plenty of amenities, there are significant concerns regarding the need for modernization and improved cleanliness. The spaciousness and location near Disney make it an attractive option, but potential guests should manage their expectations regarding the room conditions.
Beds
However, there are notable concerns as well. Complaints frequently mention small-sized beds, uncomfortable mattresses and thin or worn-out sofa bed mattresses. Issues with cleanliness, such as stained sheets and dirty sofa beds, were also highlighted. Some guests found their beds noisy, too firm or excessively hard, causing discomfort and even lower back pain.
In summary, while a number of guests praised the comfort and size of the beds, there remains considerable room for improvement, particularly in terms of replacing dated or uncomfortable mattresses and ensuring cleanliness.
Cleanliness
However, the resort does struggle with consistency. Some guests report issues such as musty and moldy odors in rooms, dirty bathtubs and floors, as well as occasional sightings of cockroaches and ants. The cleanliness of the bathrooms seems to be a particular concern for some and there have been mentions of used soap bars and hair left behind. Several reviews state that the rooms feel outdated and in need of renovation.
Despite these issues, many guests appreciate the friendly staff and the clean, well-kept surroundings. The property has potential, but could benefit from more thorough and consistent cleaning practices to ensure all guests enjoy a comfortable stay.
Staff
Other members noted include the incredibly helpful gentleman who assisted with SeaWorld tickets. The service from various departments, such as bar and pool staff, is also appreciated for their friendly demeanor. Housekeeping staff maintain cleanliness across the property, contributing to an overall impression of a well-maintained resort.
Despite the numerous favorable comments, there are occasional remarks about unprofessional or rude behavior from some staff members. Issues like judgmental attitudes, lack of attentiveness and poor reception service are mentioned. Several guests encountered unfriendly staff or had negative experiences with managers, notably Denise who was referred to as rude multiple times.
In summary, while the resort staff at Star Island Resort and Club earn many accolades for their friendliness and assistance, there are inconsistencies that suggest a need for more comprehensive customer service training to enhance the overall guest experience.
Wi-Fi
Spa
Critics pointed out that the spa services did not meet their expectations, describing some experiences as disappointing. Issues like nonfunctional spa baths and the lack of amenities in certain areas were among the negative points. However, the general sentiment toward the spa was positive with many appreciating the various facilities such as the sauna, jacuzzi and spa tub. Despite a few shortcomings, the spa at Star Island Resort and Club remains a highlight for numerous visitors seeking relaxation during their stay.
Gym
Pool
The pool area is not only visually appealing but also functional, offering activities and amenities that enhance the overall experience. Families especially appreciate the pool, mentioning that kids love it and enjoy the various activities, although some note that these activities can be brief. The presence of multiple pools, including heated ones and those equipped with waterfalls and jacuzzis, adds to the appeal, catering to different preferences and needs, including accessibility for people with mobility issues.
A heated pool and the inclusion of a bar area are frequently mentioned as noteworthy perks and guests found the bar and deli adjacent to the pool to be convenient. The cleanliness of the pool area and the grounds is repeatedly commended with several guests specifically mentioning the pristine condition of the pools.
However, there are some criticisms. Overcrowding is a recurring issue with some guests mentioning that one of the pools can be particularly congested, diminishing the experience. The organization of the pool area has received mixed reviews with some guests feeling that it could be better managed to prevent overcrowding and unattended children from impacting their visit. Noise from the pool area has also been noted as a minor inconvenience for those in nearby rooms.
Despite these minor drawbacks, the pool area at Star Island Resort and Club remains a key attraction, providing a fun and relaxing environment for guests of all ages. Overall, the pool facilities at the resort significantly contribute to a positive and enjoyable stay.
Tennis
Despite some mention of negative sports encounters, the overall feedback on the tennis courts is overwhelmingly positive. Comfort during play was noted with the recommendation to wear appropriate tennis attire. The variety of courts available gives guests plenty of options and ensures that they can find a suitable time to play, though the court closing times are noted to be somewhat strict.
In addition to tennis, the resort also offers other sports facilities such as basketball courts and pickleball, providing a well-rounded sports experience for all guests. Overall, the tennis facilities at Star Island Resort and Club receive high marks from visitors, making it a great destination for tennis enthusiasts.
Parking
Family
Families can enjoy spacious, comfortable rooms ideal for relaxing after a day full of activities. The resort features several amenities specifically for children, including pools, outdoor games and an arcade, all of which kids absolutely love. The family-friendly atmosphere extends throughout the property, providing a great backdrop for quality time with loved ones.
In addition to on-site activities, the resort's close proximity to amusement parks is a significant advantage, making it a convenient choice for family vacations. Guests appreciate the numerous family-oriented events and activities, making it a fantastic place to create memorable experiences. Overall, Star Island Resort and Club is an excellent place for families seeking a joyful and relaxing vacation.
Golf
3 Star
However, some have noted a lack of certain amenities expected at the three-star level and a few felt it was slightly below their expectations in this regard. Noise, particularly music around the pool, has been mentioned as a disturbance. Despite these points, the overall consensus is that Star Island Resort and Club offers a satisfactory experience for its price range.
Business
Accessible
However, the accessibility to some rooms could be improved, as certain rooms are located on higher floors without elevator access, making them less ideal for guests with mobility issues. Additionally, while there are handicapped parking spaces available, they do not fully meet county requirements and overall parking for disabled guests is somewhat limited. Although many accessible features are in place, the lack of elevators and certain difficulties in navigation through the resort suggest that full accessibility is yet to be achieved.
Heated Pool
Outdoor Pool
Activities around the pool area add to the fun, making it a lively spot during the day. The pool areas are noted to be very clean and the heated pools provide comfort regardless of the weather. Guests also appreciate the hot tub available alongside the pools.
While the pool experience is overwhelmingly positive, a few reviews mention minor issues such as foam on the stairs in the morning and occasional noise at night. Some guests encountered ants and flies around certain pool areas, indicating maintenance could be inconsistent at times. Nonetheless, the overall feedback emphasizes the enjoyment and relaxation found at the outdoor pools, solidifying them as a cherished feature of the resort.
Yes, Star Island Resort and Club - Near Disney has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Star Island Resort and Club - Near Disney.
No, Star Island Resort and Club - Near Disney doesn't allow dogs.
Yes, parking facilities are available at Star Island Resort and Club - Near Disney.
Yes, Star Island Resort and Club - Near Disney has a gym.
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