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Summary of reviewsSureStay Hotel by Best Western Clermont Theme Park West consistently receives praise for its excellent location, especially appealing to families and travelers planning to visit Disney and other Orlando theme parks. Situated just 10 to 20 minutes away from the main attractions, the hotel offers easy accessibility while maintaining a peaceful environment, making it ideal for those exploring Clermont and Orlando. The nearby area boasts a wealth of amenities, including dining options and grocery stores, enhancing the convenience and appeal of the stay.
Guests often appreciate the complimentary breakfast, which, while simple, provides a good start to the day with offerings such as waffles, cereals, pastries, and fresh fruits. The breakfast adds value to the stay, complementing the affordability of the hotel. Furthermore, SureStay Hotel is commended for its comfortable and clean accommodations, with many rooms recently renovated to include modern amenities like a microwave and fridge. Visitors frequently highlight the cleanliness and spaciousness of the rooms, which contribute to a restful experience.
The hotel staff is celebrated for their friendliness and attentiveness, with particular individuals going above and beyond to ensure guest satisfaction. This dedication enhances the welcoming atmosphere, making the hotel a noteworthy choice for visitors. Additionally, the Wi-Fi quality and speed are regarded positively, offering good connectivity during the stay.
The pool area is generally well-maintained and inviting, providing a pleasant spot for relaxation, particularly for families. The hotel further distinguishes itself as a family-friendly environment, accommodating various family sizes and offering comforts at an affordable price. Guests value the beds for their comfort, ensuring a restful sleep after a day of activities.
Overall, SureStay Hotel by Best Western Clermont Theme Park West offers a solid choice for travelers seeking budget-friendly accommodations without compromising quality. Clean rooms, a central location, and friendly staff contribute to a welcoming environment, making it a great pick for those looking to explore the Orlando area and theme parks on a reasonable budget. Show more
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Hotel near Golf Courses
While its name mentions Clermont, this hotel has a Kissimmee address and is noted by users as a golf hotel. Its location near the county border offers access to golf courses in both Osceola and potentially nearby Lake County.
Accessible Hotel
This hotel offers accessible room types like '1 King Bed, Accessible' and 'King Room with Roll-in Shower - Disability Access'. It ensures wheelchair accessibility throughout its grounds, provides an elevator, and offers wheelchair accessible parking, welcoming service animals.
3-Star Hotel
This hotel provides essential amenities and comfortable accommodations. It offers a reliable stay with good value for guests visiting theme parks and other attractions.
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Cheap Hotel
Hotel with Outdoor Pool
Room Types
Queen Room with Two Queen Beds - Non-SmokingProviding free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, a coffee machine and a safe deposit box. The unit offers 2 beds.
Standard King Room - Non-Smoking Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a coffee machine and a safe deposit box. The unit has 1 bed.
King Room with Roll-In Shower - Disability Access/Non-SmokingOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a private entrance, a coffee machine, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Guest Reviews
8.1
Very Good
Location
SureStay Hotel by Best Western Clermont Theme Park West is praised for its excellent location, especially for families and travelers intending to visit Disney and other Orlando theme parks. With many reviews emphasizing its proximity to Disney, guests find it convenient, just about 10 to 20 minutes away from the main attractions. The hotel is situated off the main road, offering easy accessibility while maintaining a quiet and relaxing environment, sheltered from the hustle and bustle of busier areas like Highway 192. Its central position makes it ideal for those planning road trips, or exploring both Clermont and Orlando.
The area surrounding the hotel boasts a wealth of amenities, with numerous dining options and grocery stores like Publix Supermarket close by. Guests appreciate the multitude of restaurants, shopping centers, and gift shops within walking or short driving distance. Despite being close to major roads and highways, the setting remains peaceful—ideal for unwinding after a day of adventure.
Positive comments frequently mention the hotel’s clean and comfortable rooms, adding to its appeal as a convenient and affordable stay. The kindness and attentiveness of the staff further enhance the guest experience, making it a noteworthy choice for anyone planning to explore the theme parks or the wider Orlando area.
Breakfast
The breakfast at SureStay Hotel by Best Western Clermont Theme Park West generally receives a mixed bag of reviews with a predominantly positive tilt. Many guests appreciate the complimentary nature of the meal, often describing it as a good, basic breakfast that offers just what is needed to start the day. The continental-style offerings typically include waffles, cereals, pastries, and fresh fruits, with some reviewers noting the availability of hot options like sausages, making the selection more substantial than expected. The breakfast is often described as clean and well-stocked, with the make-your-own waffle station being a popular highlight among visitors. Despite its simplicity, several guests find the breakfast adequate and a great start to the day, particularly when considering the affordability of the stay. However, some criticism arises over the limited variety and lack of protein options such as eggs and meats, with a few mentioning the small size of the breakfast room. Overall, while not extensive, the breakfast adds value to the stay and serves as a pleasant bonus for many travelers.
Rooms
SureStay Hotel by Best Western Clermont Theme Park West offers guests a comfortable stay with its well-maintained and spacious rooms. Visitors frequently highlight the cleanliness and comfort of the rooms, noting that many have been recently renovated to include modern amenities like a microwave and fridge. The spacious bathrooms are particularly appreciated for their size and functionality, with some featuring helpful additions like a lighted mirror. Although some rooms appear slightly dated, visitors find them cozy and well-equipped, contributing to a pleasurable experience. The absence of carpets seems to add to the feeling of cleanliness. Despite occasional noise from the nearby road, guests find the rooms generally quiet and restful. The hotel offers clean and safe accommodations that provide good value for money, and the staff's friendly demeanor enhances the overall stay. With updated decor and thoughtful renovations, the rooms meet and even surpass guests' expectations, making it a solid choice for those visiting the nearby theme parks.
Beds
Travelers seeking a cozy place to rest near Clermont Theme Park West will find a lot to appreciate at the SureStay Hotel by Best Western. The beds are frequently highlighted as a major plus, described as comfy, extremely welcoming, and excellently soft, making sure guests can recharge effectively after a long day of activities. Many have noted the beds as being very comfortable or even described them as being new, adding to the comfort level with soft, sleepable pillows. While a few reviews mentioned the beds weren't to their liking, the overall consensus remains in favor of a comforting sleep experience. This affordable hotel successfully provides guests with inviting bedding and a nice, clean atmosphere, ensuring a pleasant stay.
Cleanliness
The SureStay Hotel by Best Western Clermont Theme Park West has garnered considerable praise for its commendable cleanliness. Many guests have pointed out the spotless nature of the rooms, emphasizing that they are both clean and comfortable. The hotel appears to be well-maintained with a modern touch, as guests noted renovations and updated interiors that contribute to its tidy appearance.
Furthermore, the facility is described as quiet and safe, fostering a peaceful atmosphere for visitors. The staff is frequently highlighted for their friendliness and helpfulness, enhancing the overall guest experience. Guests also appreciate the cleanliness in conjunction with the value offered, deeming the hotel a good choice for those visiting nearby attractions such as Disney World.
While there were a few isolated mentions of cleanliness issues, overall, the property is praised for its efforts to maintain excellent standards. With a neat environment, clean rooms, and amiable staff, the hotel provides a reassuring stay for those seeking comfort and convenience near the theme parks.
Staff
SureStay Hotel by Best Western Clermont Theme Park West is frequently praised for its exceptional staff, earning high marks for their friendliness and helpfulness. The hotel's team is consistently described as polite, attentive, and always available to assist guests, ensuring a welcoming atmosphere. Guests appreciate the staff's accommodating nature, often highlighting particular individuals, such as Frankie and Chris, for going above and beyond to provide fast, friendly service. Whether it's offering advice on local dining options or making guests feel secure during challenging times, the staff’s dedication to guest satisfaction stands out. The reception team is particularly commended for their warm hospitality, with guests noting seamless check-in experiences and personalized, caring service. The staff's pride in their work is evident, contributing to a well-maintained and comfortable stay for all visitors.
Wi-Fi
The Wi-Fi at the SureStay Hotel by Best Western Clermont Theme Park West receives largely positive feedback from guests, with many praising its good quality and fast internet speed. The Wi-Fi is often highlighted as a valuable addition alongside other amenities like free breakfast. However, there are a few mentions of intermittent connectivity issues, where guests experienced disconnections and needed to re-enter the password. Overall, the internet experience is generally well-regarded, with several guests noting it as the best among their various hotel stays.
Pool
The SureStay Hotel by Best Western Clermont Theme Park West receives mixed reviews regarding its pool, but positive comments prevail. Guests often highlight the cleanliness and well-maintained nature of the pool area, describing it as inviting and clear, providing a pleasant and refreshing spot to relax. The pool is noted to be small but offers a wheelchair-accessible option, enhancing its appeal to a range of visitors. Families, in particular, express satisfaction, with children enjoying the pool multiple times during their stay. Despite occasional issues, such as reports of the pool being out of service or having slightly colder water, the overall sentiment remains positive. The tranquil and quiet location of the pool adds to its charm, making it a favored spot for a quick swim and relaxation after a flight or day out visiting the nearby attractions.
Family
SureStay Hotel by Best Western Clermont Theme Park West emerges as a solid choice for families eager to explore nearby attractions like Disney and other theme parks. The hotel's strategic location, close to popular parks, shops, and restaurants, makes it an ideal base for a fun-filled family vacation. Reviews highlight the hotel as a kid-friendly environment that accommodates families of various sizes, including a family of five, providing the needed comforts at an affordable price. Guests repeatedly mention the cleanliness of the rooms, adding to the appeal for families looking for a pleasant stay. The warm, family-owned atmosphere contributes to a positive experience, making it a place that guests choose to return to. For families seeking budget-friendly accommodations without compromising on quality, SureStay Hotel offers great value, resulting in many happy trips to the Disney area.
3 Star
SureStay Hotel by Best Western Clermont Theme Park West is a solid choice for travelers seeking a budget-friendly stay. While it may not stand out as a top destination, it delivers in terms of value. The hotel is praised for its clean rooms and friendly staff, creating a welcoming environment for guests. It might be simple, but given the price paid, it serves as an excellent option for a short stay. Guests have consistently noted the amazing value for money, making it a great pick for those looking to stay within a reasonable budget. Repeated compliments suggest many visitors would be happy to return.
Yes, SureStay Hotel by Best Western Clermont Theme Park West has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at SureStay Hotel by Best Western Clermont Theme Park West.
Yes, SureStay Hotel by Best Western Clermont Theme Park West welcomes dogs.
Yes, parking facilities are available at SureStay Hotel by Best Western Clermont Theme Park West.
No, SureStay Hotel by Best Western Clermont Theme Park West doesn't have a gym.