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Summary of reviewsPalau Hotel in Koror presents a delightful stay experience, highlighted by its prime location, excellent service, and cleanliness, with several standout features that guests appreciate. Located centrally, the hotel provides easy access to a vibrant neighborhood teeming with dining and shopping options. Guests particularly enjoy the proximity to a large supermarket, fine restaurants, and the main shopping center, facilitating convenient exploration of Koror's offerings.
The breakfast experience, while versatile and nourishing, appeals to guests with its daily variety and cultural twists, despite mixed reviews about some selections. Importantly, the breakfast is available at no extra charge, appealing to guests conscious of the region's higher costs. The comfort and cleanliness of the rooms contribute to a pleasant stay, showcasing spacious and renovated areas that are well-equipped with necessary amenities. A few guests mention issues such as room size and humidity, but the overall sentiment regarding room and bed comfort remains positive.
Palau Hotel's commitment to cleanliness is reflected in frequent praise, with guests noting the immaculate and well-maintained state of the hotel, complemented by a modern design. The warm and attentive staff receive consistent appreciation for their friendly and accommodating nature, significantly enhancing the hotel's welcoming atmosphere. Specific staff members are recognized for their exceptional hospitality, contributing to a homey ambiance.
Free WiFi at Palau Hotel presents some challenges, especially in-room connectivity, though guests find better internet access in the lobby and nearby cafes. Despite this, the combination of location, cleanliness, and outstanding service positions Palau Hotel as a charming option for travelers seeking a comfortable and convenient stay in Koror. Show more
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Inn with Parking
Palau Hotel provides free parking.
4-Star Inn
Room Types
Double Room with Private BathroomOffering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room has air conditioning, flat-screen TV with cable channels, city views, as well as chocolate for guests. The unit has 1 bed.
Twin Room with BalconyThis air-conditioned twin room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views.
Standard Triple RoomThis air-conditioned triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit has 3 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of Koror, Palau Hotel boasts an enviable location that guests consistently praise for its convenience and accessibility. This centrally located hotel places visitors right in the midst of a vibrant neighborhood, with a multitude of dining options and shops within easy walking distance. Notably, a large supermarket is situated directly across the street, making it effortless for guests to stock up on essentials. The hotel's proximity to the main shopping center and the area's finest restaurants ensures a delightful culinary journey awaits just a short stroll away. Guests appreciate not only the seamless access to these amenities but also the tranquil setting amidst a bustling locale. Whether it's a casual dinner, an impromptu shopping trip, or a leisurely walk through town, Palau Hotel's prime position provides an ideal base for exploring all that Koror has to offer.
Breakfast
Palau Hotel offers a breakfast experience that has been met with mixed reviews, yet several aspects stand out positively. Guests appreciate the hot and nourishing feel of the breakfast, complemented by continuously available black filter coffee throughout the day. Many have highlighted the deliciousness and variety of side dishes, with the menu changing daily, keeping the overall experience fresh and engaging. While some guests desire more egg-based options, the breakfast is often described as plentiful and delicious, with a blend of both cold and hot dishes.
Although the buffet is small, it brings an interesting cultural twist each day, adding a unique touch to the meal experience. The hotel provides the practicality of preordering hot breakfasts to ensure they are ready at guests' chosen times. Various reviews emphasize the good quality and richness of breakfast, although the selection is sometimes perceived as limited and not traditionally hearty. Despite this, guests acknowledge the value of breakfast at no extra charge, appreciating it especially in the context of the higher costs prevalent in Palau.
In summary, breakfast at Palau Hotel may not suit everyone's morning preferences, yet the fresh daily variations, nourishing quality, and responsive staff contribute positively to guests' overall stay experience.
Rooms
Palau Hotel offers a mixed experience when it comes to the rooms, but it shines with several commendable features. Many guests appreciate the spaciousness and comfort of certain rooms, noting that renovated areas are especially spotless and inviting. These rooms are well-equipped with essentials for a relaxing vacation, including bottled water, tea bags, instant coffee, and toiletries. Guests are pleased with the cleanliness and preparation of their accommodations, which include reliable amenities like hot water and good water pressure in the showers.
While the hotel ensures functional spaces, some rooms do have their drawbacks, such as a lack of closets, smaller size, and occasional humidity due to insufficient air conditioning. Specifically, some rooms have been described as small and feeling a bit wet, and there have been instances of bugs. However, the comfort of the beds is consistently highlighted, providing a good night’s sleep for visitors.
Overall, guests experience a mix of room sizes and conditions, but enjoy a largely clean, comfortable, and equipped stay at Palau Hotel.
Cleanliness
Palau Hotel consistently impresses with its commitment to cleanliness and comfort, making it a standout choice for travelers. Guests frequently comment on the fresh and inviting atmosphere, noting the hotel's super clean and well-maintained spaces. The rooms are described as clean, tidy, and spotlessly clean, reflecting an ongoing attention to detail. Additionally, the modern design of the hotel enhances the overall experience, while its central location adds convenience. Although there are occasional mentions of areas that could benefit from more thorough cleaning, the prevailing sentiment is one of satisfaction, credited to very nice service and a well-maintained property. Overall, Palau Hotel leaves a positive impression when it comes to maintaining cleanliness and comfort for its guests.
Staff
Palau Hotel consistently receives high praise for its exceptional staff, who are noted for their friendliness, helpfulness, and accommodating nature. The reception team stands out for being particularly welcoming and supportive, with staff members making an extra effort to deliver personalized service, like remembering guests' names. The entire team is described as some of the nicest and most considerate people, contributing significantly to the hotel's homey atmosphere. Individual staff members, such as Joy and Mark at the front desk, are highlighted for their excellent hospitality. Guests repeatedly mention that the staff's warm and attentive service is a standout aspect of their stay, enhancing the overall experience at this charming budget hotel.
Wi-Fi
The WiFi experience at Palau Hotel receives mixed feedback from guests, with the in-room connection often described as inconsistent and slow. While guests pointed out challenges such as spotty internet and difficulties in connecting, they also found solace in the better WiFi quality available in the hotel lobby. This communal area offers a more reliable connection, making it a preferred spot for those needing to stay connected. For those seeking a strong and consistent internet connection, the nearby Coffee Berry Cafe is noted for its robust free WiFi, providing a convenient alternative for digital needs.
No, Palau Hotel doesn't have any pool.
No, a spa isn't available at Palau Hotel.
No, Palau Hotel doesn't allow dogs.
Yes, parking facilities are available at Palau Hotel.