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Summary of reviewsThe Hilton Orange County/Costa Mesa emerges as an exceptional choice for travelers seeking a comfortable and convenient stay in Costa Mesa. Situated in a prime location, it offers easy access to major freeways, attractions like the South Coast Plaza, and Newport Beach, making it ideal for both business and leisure visitors. Guests appreciate its proximity to dining and shopping options, supplemented by a convenient shuttle service to SNA Airport.
The hotel is consistently praised for its spacious, clean, and modern rooms, complemented by comfortable beds that invite restful sleep. The property's cleanliness extends to its well-maintained bathrooms and inviting public areas, creating a relaxing atmosphere. While some guests note high parking fees, the secure parking facilities provide peace of mind.
The breakfast offerings, while mixed in terms of variety, are generally appreciated for their quality and excellent service. The presence of a Starbucks in the lobby adds convenience to the morning routine. Meanwhile, the heated pool and jacuzzi provide enjoyable leisure options, highlighted by their cleanliness and pleasant surroundings.
Families find the hotel accommodating, benefitting from large, comfortable rooms and child-friendly amenities like the pool. The warm and attentive staff, frequently noted for their exceptional service, contribute to positive experiences, ensuring guests feel welcomed and well-cared for.
Overall, Hilton Orange County/Costa Mesa stands out for its excellent location, cleanliness, comfort, and service, making it a favored choice for visitors to the area. Show more
Read review summaries for all categories
Categories
Business Hotel
Features meeting rooms, a business center, and convenient access to the Irvine Business Complex. Offers catering services and other business-friendly amenities.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and provides handicapped parking. It offers accessible rooms, including options with roll-in showers and accessible bathtubs for both mobility and hearing impairments.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? No, some rooms only: 2nd floor only
Is there an extra charge? Yes, $ 100 per booking
Should the dog owner notify you before checking in? Yes, During the booking process
Is there a maximum weight of dogs accepted? Yes, 50 Lbs
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? Yes, $ 100
Do you provide any of these?
Waste-disposal bags
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information Service Animals are Exempt from policy listed above.
Answers last updated by Hilton Orange County/Costa Mesa
King RoomOffering cable TV, this room includes en suite bathroom and tea and coffee-making facilities.
Queen Room with Two Queen BedsOffering cable TV, this room includes en suite bathroom and tea and coffee-making facilities.
One-Bedroom Junior Parlor King SuiteOffering cable TV, this spacious suite includes en suite bathroom and tea and coffee-making facilities.
King Room with Tub - Mobility and Hearing AccessThis hearing accessible room features an en suite bathroom with grab bars.
King Room with Roll-In Shower - Mobility/Hearing AccessibleThe spacious double room provides air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King SuiteFeaturing a balcony, this suite also provides air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room - Allergy FriendlyThe spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Superior King RoomThe spacious triple room offers air conditioning, a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.
King Room with Sofa BedThe unit has 2 beds.
Guest Reviews
7.4
Good
Location
Located in the heart of Costa Mesa, the Hilton Orange County/Costa Mesa boasts a superb location that guests frequently praise for its convenience and accessibility. This hotel is ideally situated near major freeways, making travel to nearby attractions and events a breeze. It is a prime spot for visitors attending weddings, conferences, or events, with numerous shops, restaurants, and entertainment venues easily accessible, including the renowned South Coast Plaza and Segerstrom Theatre. For those wanting to explore Newport Beach, the hotel offers easy access, making it an excellent base for beach-goers. Guests appreciate the close proximity to supermarkets and dining options, some within walking distance, providing ample choices for meals and shopping. The hotel's shuttle service to SNA Airport adds another layer of convenience, making it a preferable choice for travelers. The property itself offers spacious, clean rooms that come with comfortable beds, ensuring a restful stay. The presence of on-site Starbucks and other food amenities add to the overall appeal, along with the friendly staff and excellent service that contribute to a satisfying guest experience. Overall, the Hilton Orange County/Costa Mesa shines as a clean, comfortable, and centrally-located haven for those visiting the area.
Breakfast
At the Hilton Orange County/Costa Mesa, the breakfast experience garners a mixed reception but leans towards positive highlights. Guests frequently praise the breakfast as good or even amazing, with particular commendation for its quality and the exceptional service accompanying it. The breakfast buffet is a standout feature, described as great and offering delicious choices such as eggs, potatoes, and vegetables. Despite these positive remarks, some guests note the absence of complementary breakfast, which is often expected at other Hilton locations. Additionally, there is a call for more vegetarian and vegan options, as well as a greater variety of healthy choices. Issues unrelated to the food itself, such as the omission of breakfast vouchers or confusion about breakfast inclusion with room upgrades, were also mentioned. Still, for many, the presence of a Starbucks in the lobby adds a delightful touch to their morning routine.
Rooms
Hilton Orange County/Costa Mesa offers guests a consistently comfortable and spacious experience. The rooms stand out for their ample size, modern decor, and cleanliness. Many visitors appreciate the large, comfortable beds, which contribute to a restful stay. The staff receives high praise for their wonderful service, enhancing the overall experience. Guests also enjoy the hotel's convenient location near the SNA Airport, which adds to its appeal. While there are some concerns about certain rooms feeling dark or lacking a view, the overall consensus is that the rooms are tidy and well-maintained, making it a lovely choice for families and repeat visitors. Some guests do mention that the parking fees are high, but the availability of amenities like a grab-and-go bar and Starbucks in the lobby add a touch of convenience to the stay.
Beds
At the Hilton Orange County/Costa Mesa, guests consistently rave about the comfort of the beds, making sleep here akin to resting on a cloud. Many reviews highlight the exceptionally comfortable mattresses and soft, inviting bedding that includes plush pillows and down comforters. Visitors also appreciate the generous size of the rooms, which adds to the overall sense of relaxation and luxury. The king-sized beds, in particular, receive frequent praise for their comfort and ability to provide a restful night's sleep. While one review mentions an issue with dirty bedding, it appears to be an exception in the overall positive experiences shared by guests. Overall, the hotel’s beds are described as being a standout feature, ensuring a sound night's sleep for travelers.
Cleanliness
Travelers seeking a comfortable stay in Costa Mesa will find Hilton Orange County/Costa Mesa to be a welcoming choice, consistently praised for its impressive cleanliness. This property stands out for maintaining an exceptionally clean environment, which extends from the spacious and modern guest rooms to the well-lit and updated bathrooms. Visitors have frequently highlighted the hotel's cleanliness as noteworthy, including the lobby and overall facilities, ensuring a relaxing experience throughout their stay.
Besides the pristine conditions, the property also offers generous accommodations and modern amenities, which contribute to a pleasant atmosphere. Guests can enjoy comfortable beds and useful extras like makeup mirrors and full-size hair dryers. Although there are isolated comments about carpet stains and a damp feeling in the hotel, the majority view is overwhelmingly positive.
The staff receives commendations for their helpful and courteous service, adding another layer to the overall amazing experience. Conveniently located for easy access, the Hilton Orange County/Costa Mesa combines cleanliness, comfort, and excellent service, making it a popular choice for guests who value these attributes in their accommodations.
Staff
The Hilton Orange County/Costa Mesa boasts an impressive reputation for its excellent staff, frequently praised for their friendliness and helpfulness. Guests often commend their interactions with the hotel team, noting the staff's accommodating nature and exceptional hospitality. Employees are described as extremely pleasant, welcoming, and attentive, with a keen dedication to providing quick and thorough service. Particular staff members, such as receptionists Noor and Jesse, and manager Michael, received specific mentions for their outstanding service and professional demeanor. The bar and restaurant teams also stand out for their warm and efficient service, adding to the hotel’s overall atmosphere. While there are occasional mentions of service needing improvement, the overwhelmingly positive feedback highlights a team that is genuinely committed to enhancing the guest experience.
Pool
The Hilton Orange County/Costa Mesa offers a pool experience that is consistently praised by guests for its appealing qualities. Visitors frequently highlight the pool's greatness, with many appreciating its size, cleanliness, and the fact that it is heated. The pool area is complemented by a jacuzzi, which adds to the relaxation options available. Guests note the availability of nice beach towels, contributing to a comfortable experience. The pleasant and well-maintained outdoor facilities, combined with large clean rooms, create an inviting stay for those seeking leisure and enjoyment in a refined setting.
Parking
Visitors to Hilton Orange County/Costa Mesa often highlight the convenience and security of the hotel's parking facilities. Although the parking is acknowledged for its secure environment, guests consistently mention high fees for parking. While some find the cost excessive, the convenience of having an accessible and secure parking structure on-site is appreciated. This feature provides peace of mind for guests, even though the fees are notably steep. Travelers should be aware of the additional cost when budgeting for their stay, as it may affect their overall experience.
Family
The Hilton Orange County/Costa Mesa appears to be a commendable choice for families seeking a comfortable stay. The hotel offers spacious rooms that easily accommodate families, featuring comfortable beds and well-maintained bathrooms. It stands out as a versatile venue, catering to both business travelers and families celebrating special occasions. The hotel's family-friendly atmosphere is highlighted by the positive experiences of guests who return frequently. Children, in particular, seem to enjoy the pool and elevator rides, suggesting engaging activities on-site. Additionally, the breakfast service receives high praise, making it a pleasant start to the day for families. Its convenient location near various attractions and family members' residences adds to its appeal, making it a favored choice for repeat visits.
Yes, Hilton Orange County/Costa Mesa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hilton Orange County/Costa Mesa.
Yes, Hilton Orange County/Costa Mesa welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Hilton Orange County/Costa Mesa.