A&R Urban Hotel

Kuala Lumpur 3.22439500, 101.67079800 , 12, Jalan Sri Utara Off Jalan Ipoh Mukim Batu (Show on Map)


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Summary of reviewsA&R Urban Hotel consistently receives positive reviews across various categories, highlighting its strengths and appeal to a wide range of travelers. The hotel's location is praised for its proximity to the iconic Batu Caves and a wealth of local food outlets, making it a convenient choice for those looking to explore this area. However, it is noted to be a bit removed from the Kuala Lumpur city center, which may be a drawback for some tourists. Nevertheless, the availability of public parking and a nearby train stop adds to its overall accessibility.

The rooms at A&R Urban Hotel are a significant highlight, frequently commended for their modern and unique interior design. Guests appreciate the cleanliness and comfort, describing them as cozy, spacious and well-matched to the provided online images. The luxurious and high-end decor elements make the hotel suitable for romantic stays and business travelers alike. While some rooms lack windows and soundproofing could be improved, the general cleanliness and refreshing air quality make for a comfortable stay.

Cleanliness is a standout feature throughout the hotel, from the lobby to the individual rooms and common areas. The meticulous attention to maintaining high standards of sanitation and orderliness contributes to the overall positive guest experience.

The staff at A&R Urban Hotel also receive considerable praise for their friendliness, helpfulness and professionalism. The efficient check-in and check-out processes are particularly appreciated and many guests admire the staff's willingness to go the extra mile to ensure a comfortable stay. While there are occasional mentions of unfriendly or unhelpful staff members, the overall sentiment remains highly favorable.

The hotel offers reliable free Wi-Fi throughout the premises, which is generally strong and stable. Though some guests have reported occasional weak signals or issues with TV connections, the Wi-Fi service overall meets the needs of most visitors.

A&R Urban Hotel also caters well to families and groups, offering comfortable and well-maintained rooms with unique layouts such as duplexes. Despite the occasional noise from neighboring rooms with children, the overall family-friendly amenities and calm ambiance are appreciated. The spacious bathrooms and complimentary beverages in the lobby add to the welcoming atmosphere.

The beds at A&R Urban Hotel are consistently highlighted for their comfort with high-quality pillows and mattresses providing a restful sleep experience. The clean and cozy room environment complements the comfortable bedding, making it a perfect retreat for tired travelers.

Overall, A&R Urban Hotel stands out as a stylish, clean and comfortable accommodation option. Many guests suggest it could rival three to four-star hotels due to its excellent value for money and consistent quality. It’s highly recommended for affordable stays that don’t compromise on comfort or cleanliness, making it a popular choice among various types of travelers.
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Hotel for Honeymoon

Family Friendly Hotel

Cheap Hotel

3-Star Hotel

Room Types
Deluxe Queen Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 1 bed.

Deluxe King Room Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit offers 1 bed.

Deluxe Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit has 1 bed.

Junior Suite This suite consists of 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite features parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit offers 1 bed.

Twin Room with Balcony This air-conditioned twin room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit has 2 beds.

Double Room with Balcony This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views. The unit offers 1 bed.

Duplex Suite This suite features 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a minibar. The unit has 1 bed.

Deluxe Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The twin room has parquet floors, a seating area with a flat-screen TV with satellite channels, air conditioning, soundproof walls, as well as a wardrobe. The unit has 2 beds.

Suite with City View This suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a shower and free toiletries. This suite features a minibar, a TV with satellite channels and lake views. The unit has 2 beds.

Guest Reviews
Location
'A&R Urban Hotel' boasts a strategic and well-regarded location that draws mixed reactions from guests. Its proximity to the iconic Batu Caves stands out as a major advantage, making it an attractive option for those looking to explore this attraction. The neighborhood is noted for its abundance of food outlets, including local restaurants, mamak stalls and convenience stores, which are within walking distance from the hotel. Guests appreciate the super clean environment and friendly, helpful staff.

Despite these positives, the hotel is noted for being a bit far from the city center of Kuala Lumpur, making it less convenient for tourists aiming to visit central attractions. However, there is a train stop about 1 km away, providing some access to public transportation. For motorists, ample public parking adds a layer of convenience. The location is generally quiet and ideal for a quick stopover or specific appointments, such as medical treatments.

Overall, while the distance from central Kuala Lumpur is a drawback for some, the hotel's vicinity to Batu Caves and local amenities makes it a practical choice for certain travelers.

Rooms
'A&R Urban Hotel' offers a variety of rooms that are consistently praised for their modern and unique interior design. Guests frequently mention the cleanliness and comfort of the rooms, describing them as cozy and spacious, especially for solo travelers. The hotel rooms often match the pictures provided online, leading to a high level of satisfaction among visitors.

Decor elements stand out with a luxurious and aesthetic appeal, making it suitable for a romantic staycation or a comfortable spot for business travelers. Many reviews highlight the modern, high-end vibe of the hotel, coupled with practical amenities such as clean bathrooms, comfortable beds and occasionally included bathtubs. There's also an appreciation for details like the special design elements and urban vibe.

However, some rooms come without windows and there have been occasional comments about the need for better soundproofing with noises from the hallways sometimes being noticeable. Despite this, the rooms' cleanliness and the refreshing air quality are consistently praised.

The hotel is conveniently located with good proximity to town and other essential locations, making it a practical choice for various types of travelers. Overall, 'A&R Urban Hotel' is noted for providing a comfortable and stylish experience, even for those on a budget.

Beds
The beds at A&R Urban Hotel have received an overwhelming amount of praise from guests. Reviewers consistently highlight the comfort of the beds, describing them as very comfortable with particular mentions of the quality pillows and mattresses provided. Many guests found the beds big enough to accommodate multiple people, including king-sized options, making them ideal for families. The overall comfort extends to the environment of the hotel with cozy rooms that are neat and clean, enhancing the guests' sleep experience.

The furniture in the rooms, including bed and sofas, is frequently described as comfortable, contributing to a relaxing stay. Guests also appreciated the well-designed interiors, which add to the overall appeal of the hotel. Cleanliness is another strong point with many noting that the mattresses were the cleanest they’d ever encountered in a hotel. This meticulous attention to cleanliness complements the comfortable bedding, providing a perfect retreat for tired travelers.

In summary, the emphasis on providing high-quality, comfortable beds and pillows appears to be a major strength of A&R Urban Hotel, ensuring that guests have a restful and soothing stay.

Cleanliness
A&R Urban Hotel consistently impresses guests with its remarkable cleanliness standards. The rooms and bathrooms are especially noted for being extremely clean, tidy and neatly arranged. From the lobby to each individual room, the hotel maintains high levels of sanitation and orderliness. Many reviews highlight the beautiful and modern design of the rooms, which adds to the overall aesthetic appeal. The hotel's meticulous cleanliness extends to all areas, including the well-maintained common spaces and facilities. Staff efforts in maintaining cleanliness do not go unnoticed, contributing to a comfortable and enjoyable stay. Despite some isolated comments about minor lapses, the general sentiment holds that A&R Urban Hotel offers an impeccably clean environment.

Staff
The reviews for A&R Urban Hotel widely praise the friendly and helpful nature of the staff. Guests have frequently highlighted their positive interactions, noting that staff members were polite, courteous and professional. The check-in and check-out processes were notably fast, adding to the overall smooth experience at the hotel. Additionally, specific staff members received individual accolades for their helpfulness and honesty, contributing to a welcoming atmosphere.

Several reviews appreciated the cleanliness of the hotel with housekeeping staff described as hardworking and always smiling. The general sentiment is that the staff were willing to go the extra mile to assist guests, providing necessary items upon request and ensuring quick service.

However, not all feedback was positive. There were mentions of certain staff members displaying a poor attitude, being unfriendly and showing reluctance to provide assistance. Some guests reported unprofessional behaviors, such as a lack of communication from foreign receptionists and one instance of a receptionist having a harsh attitude. Despite these isolated incidents, the overall impression of the staff remains largely favorable.

In conclusion, A&R Urban Hotel’s staff is generally characterized as friendly, helpful and courteous, contributing significantly to the positive guest experience. Nonetheless, the hotel may benefit from addressing the less favorable feedback to ensure consistency in their service quality.

Wi-Fi
The A&R Urban Hotel offers a generally reliable Wi-Fi experience that caters to a variety of needs. Guests can enjoy free Wi-Fi throughout the hotel, including in the lobby, common areas and hotel rooms. Many found that the Wi-Fi signal is strong and stable with some highlighting its high speed. The availability of a free hotspot and free internet access in both rooms and the lobby is a plus for travelers who need to stay connected.

However, some guests noted that the Wi-Fi signal can be weak or slow at times, suggesting room for improvement in this area. Additionally, a few reviews mentioned issues with the TV's connection to the Wi-Fi and the functionality of the TV cable. Despite these occasional drawbacks, the hotel's other facilities and services are consistently praised as first class. Overall, the A&R Urban Hotel provides a commendable Wi-Fi service that meets the needs of most visitors.

Family
The A&R Urban Hotel is a decent option for friends and family gatherings, featuring comfortable and well-maintained rooms, albeit on the smaller side. The rooms are particularly suitable for couples with some guests finding the large beds spacious enough to accommodate three adults. The duplex rooms spanning two floors provide a unique sleeping arrangement that many families find enjoyable.

While family-friendly in some aspects, such as kids loving the bathtub and families appreciating the calm ambiance, there are some drawbacks. The rooms lack sufficient space for prayers, which could be a concern for some guests. Additionally, noise from neighboring rooms with children can be an issue for those seeking a quiet stay.

On the positive side, the hotel offers great amenities, including free-flowing teh tarik and coffee in the lobby and the bathrooms are noted to be spacious and clean. Despite some service-related hiccups with some staff appearing unprepared, the overall experience for many families and couples has been positive, making it a suitable choice for short stays and city visits.

3 Star
A&R Urban Hotel stands out as a stylish and valuable option for accommodation. Guests consistently remark on its comfort and cleanliness with many suggesting it could easily earn a 3 to 4 star rating. The hotel offers great value for money and is noted for being better than many other three-star accommodations. Visitors consistently praise it for everything being excellent.

The hotel is highly recommended for those seeking affordable, comfortable stays with quality beds. It's a favorite spot for quiet moments or study sessions and despite being a shop lot, it aims to provide a four-star experience. Regular visitors attest to its consistency and improvement over their multiple stays.

Compared to other nearby options, it fares well, often being considered better than some higher-rated establishments. Overall, A&R Urban Hotel offers great accommodations at a competitive price, rivaling even big-brand hotels in its range.


No, A&R Urban Hotel doesn't have any pool.

No, a spa isn't available at A&R Urban Hotel.

No, A&R Urban Hotel doesn't allow dogs.

No, parking facilities aren't available at A&R Urban Hotel.

No, A&R Urban Hotel doesn't have a gym.

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