Seri Pacific Hotel Kuala Lumpur

Kuala Lumpur 3.16708900, 101.69193700 , Jalan Putra (Show on Map)
8.5
Very Good


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Summary of reviewsSeri Pacific Hotel Kuala Lumpur is lauded for its prime location in central Kuala Lumpur, providing easy access to key landmarks, including the World Trade Centre and public transport options like LRT, MRT and monorail stations. The hotel's proximity to Sunway Putra Mall offers guests ample shopping and dining experiences just a short walk away.

The rooms are commended for their spaciousness, cleanliness and comfort with many featuring stunning city views. Modern amenities and responsive housekeeping contribute to a comfortable and enjoyable stay. Though occasional mentions of dated decor and maintenance issues arise, the hotel generally offers a good value for money.

The breakfast receives high praise for its variety and quality, offering a substantial spread of local and continental options at the Zende Restaurant. Despite some concerns about the dining area's crowding and food replenishment, the overall breakfast experience is positive. Dinner services, including in-room dining and evening cocktails at the club lounge, are similarly well-regarded for their taste and quality, even if room service is sometimes slow.

The hotel's cleanliness standards are frequently highlighted with diligent housekeeping ensuring a spotless environment, from the rooms to the spa. Positive remarks extend to the spa's hygienic conditions and the overall pleasant ambiance.

Exceptional staff service stands out in reviews with commendations for their friendliness, professionalism and efficiency. The front desk, concierge and housekeeping teams are especially noted for their attentiveness and willingness to go above and beyond for guests.

While the free Wi-Fi gets mixed reviews with some guests praising its reliability and others finding it slow and inconsistent, it remains an area marked for improvement. The hotel also offers decent gym facilities, though guests note that it could benefit from better maintenance and closer proximity to the main building.

The pool receives mixed feedback due to its small size and depth, making it less suitable for young children, although it remains a pleasant spot for relaxation. Parking is appreciated for its convenience and safety, though it can be limited during peak times with alternative options nearby.

Families find the hotel highly accommodating with spacious rooms and child-friendly amenities making it an excellent choice for family holidays. The hotel's conducive environment and welcoming staff enhance the overall family experience.

Overall, Seri Pacific Hotel Kuala Lumpur succeeds in providing a comfortable, clean and conveniently located stay with notable positive feedback on its staff, rooms and breakfast offerings, making it a recommended choice for both business and leisure travelers.
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Categories
Hotel with Free Wi-Fi
Seri Pacific Hotel Kuala Lumpur offers free Wi-Fi. Some guests have highlighted reliable connections.

Hotel with EV Charging Stations
Equipped with EV charging stations. Provides a comfortable stay and caters to the needs of electric vehicle owners.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

5-Star Hotel

Skyscraper Hotel

Hotel with Outdoor Pool

Room Types
Superior King Room Offers views of the World Trade Centre Kuala Lumpur, Genting Highlands or Twin Towers. En suite bathrooms come with separate shower and bath.

Deluxe King Room This room offers views of the World Trade Centre Kuala Lumpur, Genting Highlands or the Petronas Twin Towers. En suite bathrooms come with separate shower and bath.

Club King Room Located on the Club Floor with Club Lounge access, this air-conditioned king room has a seating area fitted with flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Club benefits include: - Complimentary late check-out services - Evening tea from 18:00 to 20:00 - Free flow of coffee, tea or soft drinks and snacks during stay - Complimentary ironing services Please note that breakfast will be served at the Club Lounge. Guests who wish to have a buffet breakfast at Zende Restaurant are subject to additional charges per person per say. Please contact the property directly for more information.

Premier Deluxe King Room The spacious double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The double room offers a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit has 1 bed.

Superior Twin Room The spacious twin room provides air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The twin room features a tea and coffee maker, a wardrobe, a safe deposit box, a sofa, as well as a flat-screen TV. The unit offers 2 beds.

Deluxe Twin Room The spacious twin room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a bath. The twin room offers a tea and coffee maker, a wardrobe, a safe deposit box, a sofa and a flat-screen TV. The unit has 2 beds.

Premier Deluxe Twin Room The spacious twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a bath. The twin room provides a minibar, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV. The unit offers 2 beds.

Club Twin Room Located on the Club Floor with Club Lounge access, this air-conditioned twin room has a seating area fitted with flat-screen satellite TV, minibar and a desk. The en suite bathroom includes shower facilities, a hairdryer and free toiletries. Club benefits include: - Complimentary late check-out services - Complimentary evening tea from 18:00 to 20:00 - Free flow of coffee, tea or soft drinks and snacks during stay - Complimentary ironing services Please note that breakfast will be served at the Club Lounge. Guests who wish to have a buffet breakfast at Zende Restaurant are subject to additional charges per person per say. Please contact the property directly for more information.

Executive Suites Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a bidet. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Guest Reviews
8.5
Very Good
Location
Seri Pacific Hotel Kuala Lumpur stands out for its superb location, nestled right in the heart of the city. Its strategic placement provides guests with convenient access to a variety of essential and leisure destinations. Situated near the World Trade Centre, it is an excellent choice for business travelers attending events or conventions. For those looking to explore Kuala Lumpur, the hotel's proximity to public transport options such as LRT, MRT and monorail stations makes commuting around the city remarkably easy.

Shopping enthusiasts will rejoice at the hotel's close proximity to the Sunway Putra Mall, which is just across the street. Guests can easily find a wide range of dining options, shops and even a cinema, ensuring all their needs are met within a short walking distance. The hotel's central location also offers quick access to other major attractions, including the iconic Petronas Twin Towers.

Rooms at the Seri Pacific Hotel are comfortable and spacious with many offering stunning views of the city skyline. The hotel’s overall environment is welcoming with a friendly staff committed to ensuring a pleasant stay for every guest. Whether one is in Kuala Lumpur for business or leisure, the convenience and ease of access provided by the hotel’s prime location make it a highly recommended choice.

Breakfast
Guests at Seri Pacific Hotel Kuala Lumpur consistently praise the breakfast offerings. The breakfast is often described as very good, delicious and varied with a substantial spread of both local and continental options. Many commend the variety of choices available, including vegetarian selections, pastries and local delicacies like Malay kuihs and nasi minyak with curry ayam. Standout items include the croissants, omelettes, overnight oats and the breakfast at the Zende Restaurant.

However, there are mixed reviews regarding the dining experience. While the food quality and variety frequently receive high marks, some guests pointed out areas for improvement. Issues such as the breakfast area being cluttered, long queues and the need for more frequent food replenishment have been mentioned. Additionally, a few guests felt that the breakfast options were somewhat limited or repetitive over their stay.

Despite these concerns, the overall consensus remains positive. The breakfast is generally seen as tasty and plentiful, contributing to a satisfying start to the day for many visitors. The friendly and helpful staff, coupled with the good spread of food, contribute to an enjoyable dining experience at this hotel.

Dinner
The Seri Pacific Hotel Kuala Lumpur offers a notable dining experience with several positive highlights. Guests frequently remark on the superb quality of food, particularly praising the in-room dining options and the delicious buffet breakfast. The breakfast offerings are especially commendable with a good variety and convenience for those looking to grab a meal before exploring nearby attractions.

For evening enjoyment, the club lounge serves appetizing evening cocktails that guests appreciate alongside their breakfast. Room service gets positive nods for taste, despite some complaints about limited hours and slow serving times. There's also mention of an expensive Hi-Tea, though the high cost is a point of contention among guests.

While there are mixed reviews about dinner services—with some guests finding meals not up to par—the overall sentiment leans towards a positive dining experience, enhanced by the good service and the welcoming nature of the staff. Though some aspects could use improvement, like quicker service and a wider range of amenities, the quality and variety of food generally receive favorable reviews.

Rooms
The rooms at Seri Pacific Hotel Kuala Lumpur are frequently praised for their spaciousness and cleanliness with many guests describing them as comfortable and well-maintained. The size of the rooms often exceeds expectations with great views of the city including iconic sights like the KLCC. The beds are generally very comfortable, contributing to a restful stay. The presence of modern bathrooms and facilities adds to the overall positive experience with many rooms featuring bathtubs.

Despite some mentions of dated decor and occasional maintenance issues such as faulty equipment, dust or cleanliness mishaps, the hotel management appears responsive and efficient in addressing any reported problems. The overall ambiance and basic amenities are consistently appreciated, making it a convenient and enjoyable place to stay.

Rooms at Seri Pacific Hotel Kuala Lumpur also offer good value for money with ample space and functional amenities, including minibars and iron provisions. The friendly housekeeping staff and swift check-in processes further enhance the guest experience. While there are occasional complaints about smells, wet carpets or outdated furnishings, the majority feedback highlights a comfortable and clean environment, which aligns with the expectations for a reputable accommodation in a prime location.

Beds
Travelers frequently remark on the comfortable beds at the Seri Pacific Hotel Kuala Lumpur. Many guests appreciated the supportive mattresses and found the beds to be cozy, offering a restful night's sleep. Large and spacious bed options, including king-size beds, were particularly praised for their comfort.

However, some visitors encountered issues, describing the beds as too firm and noting that the pillows were often too soft or small, leading to discomfort for certain sleepers. There were occasional mentions of older, stiff mattresses and bed linen that appeared worn out or smelled musty. Despite these concerns, the general consensus leans toward positive feedback about the bedding with guests frequently mentioning clean and well-maintained rooms contributing to their overall comfort.

Cleanliness
Seri Pacific Hotel Kuala Lumpur consistently receives high praise for its impressive cleanliness. Guests frequently highlight the overall clean environment, spacious and tidy rooms and well-maintained facilities throughout the hotel. The housekeeping staff appears diligent, ensuring that rooms, bathrooms and common areas are kept in spotless condition. Many guests appreciate the comfortable and clean rooms, noting that they are not only well-maintained but also spacious and inviting.

The hotel's cleanliness extends to other areas such as the spa, which guests find hygienic and sanitized. Reviewers often mention the pleasant smell throughout the hotel, adding to the overall comforting ambiance. While some remarks point out occasional issues with dust or less-than-perfect bathroom conditions, these are generally outliers in a sea of positive feedback. The beds and linens are typically clean, contributing to a restful stay.

Overall, it’s clear that Seri Pacific Hotel places a high priority on cleanliness, making it a reliable choice for travelers who value a pristine and comfortable environment.

Staff
Reviewers consistently highlight the staff of Seri Pacific Hotel Kuala Lumpur as exceptionally friendly, helpful and approachable. Guests commend the team for their politeness, readiness to help and professional yet warm demeanor. The front desk, concierge and housekeeping staff received specific praise for being attentive and providing great service. The seamless and efficient check-in and check-out processes, despite occasional crowding, were also positively noted.

Guests appreciated the staff's willingness to go above and beyond, mentioning specific individuals for their exceptional service. The hotel's hospitality was described as top-notch with the managing team and all staff members fostering a welcoming and accommodating atmosphere. There were sporadic mentions of less favorable interactions, such as staff being less cheerful during Ramadan or the occasional impoliteness from certain staff members, but these were rare exceptions in an otherwise glowing set of reviews.

Overall, the staff's friendliness, efficient service and professional conduct stood out as significant positives, contributing to a delightful stay for many guests.

Wi-Fi
The reviews of Seri Pacific Hotel Kuala Lumpur highlight both commendations and concerns regarding the Wi-Fi service. Positively, some guests mentioned that the Wi-Fi was good with comments highlighting reliable connections and strong Wi-Fi. However, numerous guests expressed frustrations, pointing out slow internet speeds and unreliable connections. Several reviews mentioned that the Wi-Fi was either very slow or interrupted during use, which affected their experience, especially in rooms and the lobby. There were also suggestions for improvement, indicating that the Wi-Fi could be stronger and more consistent with a few guests citing the need to use their mobile data due to poor connectivity. Some guests experienced issues where they couldn't access the Wi-Fi at all or found the signal weak. In summary, while a portion of the guests had a satisfactory experience with the hotel's Wi-Fi, many felt that there is significant room for improvement to meet the expectations of all visitors.

Spa
The spa at Seri Pacific Hotel Kuala Lumpur receives commendations for its great service, leaving guests feeling well taken care of and rejuvenated. The facility is clean, ensuring a pleasant and hygienic experience. However, it is important to note that the spa may occasionally be closed, particularly during holidays. Overall, the spa services available contribute positively to the hotel experience, offering a refreshing escape for guests.

Gym
Seri Pacific Hotel Kuala Lumpur offers gym facilities that receive mixed feedback from its guests. Many reviewers appreciate the availability and overall niceness of the gym, commenting positively on its spaciousness. However, there are some issues mentioned, such as the gym being located far from the main building and some maintenance concerns, including water leaking around. Although the gym includes various facilities, addressing these concerns could enhance the guest experience.

Pool
The pool at Seri Pacific Hotel Kuala Lumpur receives mixed feedback from guests with several pointing out its small size and occasional overcrowding. While some find the pool to be great and clean, it is generally described as small and not kid-friendly due to its depth. The children's pool, in particular, has been noted as too deep for younger children. Despite these concerns, the pool area is praised for being nice and children, when accompanied, seem to enjoy their time there. Some guests mention the need to book time slots for the pool and a few have experienced maintenance closures. Overall, while the pool could benefit from being larger and more suitable for children, it provides a pleasant enough experience for guests looking to relax or for kids to have fun under supervision.

Parking
Seri Pacific Hotel Kuala Lumpur offers a generally convenient parking experience, albeit with some notable limitations. Guests appreciated that parking is available and often complimentary with some finding the car parking very convenient and safe. The hotel's parking system, such as the LPR Parking System, received positive mentions and there is free parking next to the World Trade Center (WTC) when the hotel's parking is full.

However, parking at the hotel is often described as limited and can become an issue, especially during peak times or events at PWTC. Guests noted that parking spaces are frequently full and the limited number of spots makes it difficult to find a spot, leading some to park at WTC or other external locations. There were also comments about parking being charged per entry and the necessity of walking a bit to reach the hotel from these alternative parking areas.

The parking setup itself received mixed feedback; some found it a bit confusing and congested, mentioning that instructions could be clearer. Additionally, there were a few complaints regarding the inconvenient lift access from the parking to the lobby and the car park's overall layout, which could benefit from improvements.

Despite these challenges, the provision of complimentary parking and alternative options nearby add to the conveniences offered, making parking manageable for most guests.

Family
Seri Pacific Hotel Kuala Lumpur consistently receives positive feedback for its family-friendly atmosphere, making it an ideal choice for family holidays. Guests highlight the hotel's comfort and convenience, noting that it is well-suited for stays with children. The facilities available cater to families with toddler and children pools being particularly appreciated. Parents have found the rooms spacious enough for children to have fun and some have cherished the precious family moments spent here, such as kids enjoying the bathtub or a family's staycation during events like PBAKL.

The hotel's location is frequently mentioned as excellent for family stays, making travel with children hassle-free. Reviews also emphasize the friendly and helpful staff, which enhances the overall family-friendly environment. Despite a few isolated incidents, such as a baby experiencing discomfort, the overall sentiment remains very positive. With various delicious menu options to try and a comfortable setting, Seri Pacific Hotel Kuala Lumpur comes highly recommended for families looking to create lasting memories together.

5 Star
Seri Pacific Hotel Kuala Lumpur receives varied feedback regarding its five-star rating, facilities and services. Many reviews highlight the hotel as a well-deserving five-star establishment, describing it as a top choice for luxury seekers and suitable for all occasions. Guests often mention the stunning environment, excellent location and exceptional service, emphasizing great value for the price paid and well-maintained facilities.

The experience is frequently described as very much like a five-star experience, especially noting excellent rooms and breakfast. Numerous guests appreciate the luxury feel and consider it a great deal for a staycation escape.

However, there are some mixed reviews with a few guests feeling the hotel did not fully deliver a five-star experience. Critics point out that certain aspects do not meet the five-star standard anymore, suggesting that some furniture could be updated to revive its former glory. Despite differing opinions, the positive reviews significantly outweigh the negatives, painting Seri Pacific Hotel Kuala Lumpur as a generally luxurious and highly rated accommodation option.

Business
Seri Pacific Hotel Kuala Lumpur stands out as an ideal choice for business travelers, featuring business-friendly facilities and excellent services that cater specifically to professionals. Its location is notably convenient with proximity to various rail system stations, shopping malls and key business areas, making it easy for guests to manage work and leisure. The venue is also host to several events and conventions, making it perfectly suited for business meetings and large gatherings.

The hotel's desk area is well-suited for working, complemented by fast and reliable internet, ensuring uninterrupted productivity. Guests have praised the many varieties of food available for breakfast, adding to the overall convenience and comfort during their stay. Additionally, the hotel’s connection to a nearby mall further enhances convenience for those needing quick access to shops and restaurants.

Whether it’s for a work trip or participating in conventions, such as the MIFF, the hotel's strategic location next to the World Trade Center (WTC) provides seamless access to major business venues. Thus, whether traveling for business or pleasure, Seri Pacific Hotel Kuala Lumpur offers a suitable and accessible environment for business-class travelers.

Accessible
Seri Pacific Hotel Kuala Lumpur provides excellent accessibility for guests with disabilities. The hotel is conveniently located and easy to access, being very close to a shopping mall and connected directly to it. It is also very near an LRT station, enhancing public transport accessibility. Guests have noted that wheelchairs are provided upon request, ensuring additional support for those in need. The hotel's location allows for immediate booking of available slots at the pool, providing further ease for all visitors.

Outdoor Pool
The Seri Pacific Hotel Kuala Lumpur offers guests a positive pool experience with the convenience of multiple pools, including distinct areas for toddlers and children. The outdoor pool is particularly appreciated for its good condition and ample facilities, making it a pleasant spot for a swim. However, it is noted that the pool can sometimes be small and crowded with some systematic issues and limited access time slots affecting the overall experience. Although generally suitable for family visits, the depth and safety of the pools might require additional caution for children under seven years old.

Luxury
At Seri Pacific Hotel Kuala Lumpur, guests consistently remark on the luxurious atmosphere and experience offered. The hotel presents a luxury feel from the moment one steps in, contributing to a truly luxurious stay. The elegance of the surroundings adds to the overall impression of comfort and refinement. Many visitors equate their time at the hotel with a five-star standard, acknowledging that it meets their expectations for a top-tier experience. Furthermore, the combination of luxury and comfort stands out, providing significant value for money that encourages guests to return repeatedly.

Romantic
For a romantic getaway amidst the bustling city of Kuala Lumpur, Seri Pacific Hotel offers a blend of warmth and charm that sets the perfect backdrop for special occasions. Guests frequently highlight the romantic view near the pool as a standout feature that enhances their overall experience. The hotel's inviting ambience and great environment contribute significantly to its appeal, making it a favored choice for couples celebrating milestones like their 38th wedding anniversaries. The overall experience leaves guests with lasting memories, often prompting them to return for subsequent visits. The atmosphere encourages relaxed moments of chit chat, adding a personal touch to the stay. With consistently positive feedback on its romantic vibe, Seri Pacific Hotel emerges as an excellent choice for both new and long-time couples looking to enjoy a memorable stay in Kuala Lumpur.


Yes, Seri Pacific Hotel Kuala Lumpur has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Seri Pacific Hotel Kuala Lumpur.

No, Seri Pacific Hotel Kuala Lumpur doesn't allow dogs.

No, parking facilities aren't available at Seri Pacific Hotel Kuala Lumpur.

Yes, Seri Pacific Hotel Kuala Lumpur has a gym.

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