TRYP by Wyndham Cuenca Zahir

Cuenca -2.90554700, -79.00593200 , Av. Del Estadio Y Florencia Astudillo (esquina) (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsTRYP by Wyndham Cuenca Zahir is highly praised for its strategic location near Cuenca's historic center, making it an ideal base for exploring the city's cultural and historical attractions. The hotel combines tranquility and accessibility, offering beautiful views of the city and proximity to key sites, including the riverwalk and emerging restaurants.

The hotel's breakfast is frequently commended for its variety, taste, and quality, with a mix of buffet offerings and à la carte options that include delicious fruit selections, eggs, pastries, and Ecuadorian dishes. The on-site dining options, especially the Zielo restaurant, are also notable for their quality and the spectacular views they provide, enriching the overall dining experience.

Guests consistently appreciate the spacious, clean, and comfortable rooms, often highlighting the great cost-benefit ratio and the attentive, friendly service from the staff. Despite some mentions of minor issues with room amenities and noise, the hotel maintains excellent overall hygiene standards, thanks to diligent housekeeping.

The staff at TRYP by Wyndham Cuenca Zahir is a standout feature, often recognized for their warm and helpful demeanor that contributes to a pleasant stay. Despite mixed feedback on amenities such as WiFi and parking, the hotel's emphasis on service and comfort frequently overshadows these concerns.

Families and business travelers alike find TRYP by Wyndham Cuenca Zahir a desirable lodging choice due to its family-friendly atmosphere, accommodating service, and strategic location. While the hotel's four-star rating has some discrepancies regarding amenities, its affordability and overall value continue to appeal to those seeking a satisfying and convenient stay in Cuenca.
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Hotel Taking Steps Towards Sustainability
This hotel incorporates eco-friendly details in its design and operation. Features include LED lighting, water-saving faucets, and the use of sustainable construction materials.

Hotel for Honeymoon
This hotel offers modern amenities and comfortable accommodations, suitable for a relaxing honeymoon. Its location provides easy access to city attractions while offering a peaceful retreat.

Family Friendly Hotel
This hotel offers modern amenities and comfort. It is conveniently located and provides a free airport shuttle. The hotel ensures a comfortable stay for visitors.

Business Hotel
As part of the Wyndham group, TRYP hotels often cater to business travelers. It likely offers amenities like meeting rooms, a business center, and comfortable accommodations for work-related stays.

Hotel with Parking
This hotel provides parking options. It also features amenities such as a gym, a bar, and kid-friendly meals, making it suitable for various travelers.

Accessible Hotel
TRYP by Wyndham Cuenca Zahir features rooms and facilities for disabled guests, including wheelchair access and an elevator. Specific accessible features mentioned include a wheelchair-accessible public washroom, path to the elevator, registration desk, restaurant, and lounge. The hotel also offers a dedicated 1 King Bed, Accessible, Non-Smoking room type.

Hotel with Gym
TRYP by Wyndham Cuenca Zahir is equipped with a fitness center. This allows guests to engage in physical exercise during their stay.

4-Star Hotel
This hotel offers premier amenities and a fantastic location near Alejandro Serrano Aguilar Stadium and Mother's Park. It provides free WiFi, an on-site restaurant, and an airport shuttle. The rooms are modern, non-smoking, and equipped with a flat-screen LCD TV, desk, and safe.

Romantic Hotel

Hotel near Nightlife Spots

Room Types
King Room - Mobility Access/Non-Smoking This double room provides a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Deluxe King Room - Non-Smoking This double room features a safe deposit box and a flat-screen TV with satellite channels. The unit has 1 bed.

Presidential Suite - Non-Smoking This suite features air conditioning, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

King Suite - Non-Smoking The spacious suite has 1 bedroom and 1 bathroom with a bath and free toiletries. This suite features a safe deposit box, a flat-screen TV with satellite channels and city views. The unit has 1 bed.

Family Room - Non-Smoking This family room provides a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

Deluxe Queen Room - Non-Smoking This triple room offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.

Family Suite - Non-Smoking This family room has a dining area, a safe deposit box and a flat-screen TV with satellite channels. The unit has 3 beds.

Deluxe Double Room with Two Double Beds - Non-Smoking This family room features a safe deposit box and a flat-screen TV with satellite channels. The unit has 2 beds.

Guest Reviews
8.5
Very Good
Location
TRYP by Wyndham Cuenca Zahir is consistently praised for its strategic and convenient location. Situated near the historic center of Cuenca, the hotel provides a perfect base for those who wish to explore the cultural and historical gems of the city. Guests appreciate that the historic center and other attractions, like the riverwalk, are all within a comfortable walking distance. Additionally, its proximity to the stadium, new restaurants, and entertainment areas enhances its appeal. The hotel’s location strikes a balance between being pleasantly central yet removed from the more hectic downtown streets, offering both tranquility and accessibility.

The hotel also affords guests beautiful views, with some rooms offering glimpses of the cathedral domes and sweeping cityscapes from upper floors. Alongside its prime location, the hotel is recognized for its modern facilities, cleanliness, and comfort. Guests can enjoy spacious rooms, a good cost-benefit ratio, and excellent service from friendly staff. Notably, the on-site dining options and buffet breakfast receive positive remarks, adding to an overall experience of comfort and accessibility.

Breakfast
'TRYP by Wyndham Cuenca Zahir' offers a breakfast experience that has garnered significant praise for its variety and taste. Guests frequently describe the breakfast as excellent, delicious, and very varied, with many mentioning the tasty fruit selections and the inclusion of eggs, pastries, and Ecuadorian dishes. The option to choose from an à la carte menu, in addition to a generous buffet, allows for a comprehensive and satisfying start to the day, although some guests suggest improvements in bread selection and food quality. Service is generally praised as kind and friendly, though there are occasional mentions of slow service and minor organizational challenges. Overall, the hotel's breakfast receives high marks for its assortment and quality, with standout mentions of fantastic and awesome offerings that enhance the overall stay.

Dinner
TRYP by Wyndham Cuenca Zahir's restaurant is a highlight for many visitors, offering a generally positive dining experience. Guests consistently rave about the delicious food, describing the restaurant as really good and awesome. The menu is noted for its variety, presenting a selection of very good dishes that cater to diverse tastes. Breakfast is particularly well-received, featuring a delightful assortment of eggs, fruit, pastries, and Ecuadorian specialties. The Zielo restaurant stands out with its intriguing concept and spectacular views, enhancing the overall dining experience. While one reviewer mentioned issues with a dinner reservation, the overall consensus describes the service as very good, complementing the high-quality cuisine served in a charming dining room setting.

Rooms
The rooms at TRYP by Wyndham Cuenca Zahir generally receive high praise for their comfort, spaciousness, and cleanliness. Many guests appreciate the rooms' size, with several noting that they are large and bright, matching the positive impressions from the promotional images. The bedding and bathroom conditions frequently receive compliments for being comfortable and spotless, ensuring a pleasant stay.

Although the unique room designs contribute to a charming atmosphere, a few structural issues and wear have been reported, such as inadequate curtain coverage leading to early morning light, and instances of outdated or worn furniture. Some guests experienced discomfort from rooms being too warm due to lack of ventilation or temperature control.

Noise levels in certain rooms, particularly those near the gym or lounges, can be problematic. Some rooms lacked expected amenities like a coffee maker or mini-fridge, and there were occasional shortfalls in bathroom supplies. Despite these drawbacks, the hotel staff are regularly noted for their friendly and attentive service, enhancing the overall experience. The hotel's location and included breakfast options further add to the convenience and attractiveness of staying at TRYP by Wyndham Cuenca Zahir.

Beds
TRYP by Wyndham Cuenca Zahir seems to offer a mixed experience when it comes to its beds. Many guests appreciate the comfort, noting that the beds are very comfortable and of good quality. This reflects positively on the overall hotel experience for some visitors. However, there are consistent concerns about the pillows, with multiple reviews describing them as hard, misshaped, and uncomfortable. Additionally, while sheets and pillow covers are pristine, their polyester material is not universally appreciated, with some finding it less than comfortable.

Several guests report dissatisfaction with the mattresses, commenting that they are not comfortable, with some beds in terrible condition and scraped bed frames adding to the discontent. While varied opinions exist, for a significant number of visitors, the combination of comfortable beds and varied breakfast options stands out positively against other aspects of their stay. Overall, while the beds receive praise for their comfort from certain guests, improvements are needed regarding pillows and mattress quality to enhance the sleeping experience at the hotel.

Cleanliness
TRYP by Wyndham Cuenca Zahir largely impresses with its exceptional commitment to cleanliness, receiving praise for spotless rooms and the overall tidiness of the property. Guests frequently note the accommodations as clean, comfortable, and well-appointed, highlighting the meticulous efforts of the housekeeping staff. There's a notable appreciation for the property's location and the exemplary service from the hotel staff, who are described as friendly, attentive, and accommodating, often going above and beyond to ensure a pleasant stay. Despite some isolated concerns regarding specific bathrooms and communal areas, the general consensus remains that the hotel upholds an excellent standard of hygiene. Moreover, the hotel offers a nicely curated welcome with personalized details like fruit tarts and boasts a super comfortable atmosphere, further enhancing the guest experience.

Staff
TRYP by Wyndham Cuenca Zahir stands out prominently for its exceptional staff services. The team is consistently praised for their friendly demeanor and attentiveness, creating a warm and welcoming atmosphere throughout the guest experience. Many guests have highlighted the impeccable customer service from all workers, describing the staff as top-notch, courteous, and always willing to extend their help. Whether it's assistance upon arrival, accommodating early check-ins, or addressing unrelated issues, this level of dedication is evident across various interactions, from front desk encounters to the restaurant's evening staff.

Special commendations also mention housekeeping staff, noted for their promptness and pleasant nature, contributing to the hotel's cleanliness and overall appeal. The service extends beyond basic expectations, with staff demonstrating a willingness to go the extra mile, like offering early check-ins when available.

Reviews frequently mention individuals like Santiago and Luis, whose efforts have left a lasting impression. The hotel's location also garners positive notes, offering proximity to the city's main attractions and picturesque views, while the cuisine and breakfast receive commendations alongside staff service, rounding off a satisfying hospitality experience. Overall, TRYP by Wyndham Cuenca Zahir is recommended not only for its strategic location and amenities but notably for a staff whose friendly and helpful nature enhances every stay.

Wi-Fi
At TRYP by Wyndham Cuenca Zahir, guests have noted varying experiences with the hotel's WiFi service. While some encountered issues, particularly with bad connectivity on higher floors like the 6th floor and described the internet connection as mediocre, others praised the hotel for having good WiFi. Many guests positively highlighted the presence of a strong WiFi signal throughout the entire hotel. Despite these mixed reviews related to internet access, the hotel appears to provide generally reliable connectivity which could suit most travelers' needs.

Parking
Parking at TRYP by Wyndham Cuenca Zahir appears to be a point of concern for some guests, with its size and layout frequently mentioned. Several reviewers noted the lot is small, with narrow spaces that can be particularly challenging for larger vehicles. While some guests managed to park easily, others found it less convenient or ended up having to park outside. Instances where hotel staff's vehicles blocked exits were also reported, contributing to a feeling of discomfort for those with big cars. Despite these parking challenges, the reviews suggest that the hotel experience is marred only slightly by this aspect, as the overall perception encourages focusing on the comfort and service rather than the parking experience.

Family
TRYP by Wyndham Cuenca Zahir appears to be a well-regarded destination for families seeking a comfortable and enjoyable stay. Guests frequently highlight the comfort of the rooms and the magnificent breakfast as standout features, contributing to a pleasant family-friendly atmosphere. The attentive and accommodating staff are often praised for their excellent care, ensuring that families feel well-taken care of during their stay. Families leave feeling happy and satisfied, having chosen a hotel that caters both to leisure with loved ones and to business travelers. While some mention room size concerns, the overall experience at the hotel remains positive, especially for those prioritizing comfort and service.

4 Star
TRYP by Wyndham Cuenca Zahir presents itself as a luxury destination for families, offering excellent comfort and attentive service at an appealing price point. Visitors appreciate its central location, making it convenient for exploring the area. The hotel is noted for providing great value relative to its pricing, aligning well with the expectations of its guests. However, some reviews indicate discrepancies between its advertised four-star rating and the amenities provided, suggesting that not all guests find it fully meets their expectations. There have been some concerns about the staff's responsiveness to specific dietary requests, which may not align with the level of service one might expect from a hotel of this category. Nonetheless, the majority of guests appreciated the comfort and service, considering it a good option for those seeking a satisfying stay at a reasonable price.

Business
TRYP by Wyndham Cuenca Zahir receives favorable reviews from business travelers, highlighting its excellent service and quality, which make it a standout option for work-related visits. The hotel's location is particularly advantageous, strategically positioned close to the Historic Center and various shopping opportunities, all within a ten-minute walk. This central placement facilitates easy access to meetings and appointments throughout the city. Guests appreciate the convenience it offers, making it a recommended choice for business accommodation in Cuenca.


No, TRYP by Wyndham Cuenca Zahir doesn't have any pool.

No, a spa isn't available at TRYP by Wyndham Cuenca Zahir.

No, TRYP by Wyndham Cuenca Zahir doesn't allow dogs.

Yes, parking facilities are available at TRYP by Wyndham Cuenca Zahir.

Yes, TRYP by Wyndham Cuenca Zahir has a gym.

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