Horseshoe Lake Charles, A Caesars Destination

Lake Charles 30.23542500, -93.25007300 , 100 Westlake Avenue (Show on Map)
8.1
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHorseshoe Lake Charles is celebrated for its stunning location on the lake, offering guests beautiful views and a convenient proximity to I-10. The hotel impresses with its clean and modern facilities, notably the well-maintained casino and aesthetically pleasing rooms. Many guests appreciate the peaceful escape provided by the property, highlighted by expansive lake views from rooms with balconies. The spacious and elegantly furnished rooms are a major draw, offering comfortable beds and high-quality amenities that enhance the overall experience.

The dining experience at Horseshoe Lake Charles is another highlight, with guests frequently praising Gordon Ramsey's restaurant for its exceptional dinner offerings. The Asian restaurant also receives commendations, despite a limited range of dining options available, particularly on Sundays. While breakfast receives critiques for lacking traditional offerings, leaving some guests seeking more variety, this does not overshadow the positive dining remarks.

Guests consistently compliment the friendly and professional staff, whose engaging and courteous demeanor significantly enhances the guest experience. While there are occasional service lapses, the majority of interactions leave visitors feeling welcomed and valued.

The hotel's pool area, though under development, is anticipated to become a favored amenity. The current construction and limited hours detract slightly from its potential, but the appealing design and setting earn appreciation from guests when accessible.

Additionally, while parking facilities offer ample space, navigation can be confusing, and some areas require better upkeep. Despite minor challenges, such as occasional lapses in pool availability and breakfast offerings, Horseshoe Lake Charles remains a highly regarded destination for its prime location, impressive accommodations, and exceptional service, making it a desirable choice for those visiting the Lake Charles region.
Show more
Categories
Resort for Honeymoon
As a resort, Horseshoe Lake Charles offers comprehensive amenities suitable for a honeymoon. It provides casino entertainment and diverse on-site facilities for an engaging stay.

Resort with Swimming Pool
This resort includes a pool area designed for both adults and families, with comfortable lounge seating and attentive service. The pool is a central feature, offering a refreshing escape.

  Outdoor Pool  


Resort with Free Wi-Fi
As a resort, it provides free Wi-Fi. This establishment likely offers robust internet services to cater to both leisure and business travelers.

Business Resort
Horseshoe Casino Lake Charles offers redesigned meeting spaces. It is a suitable venue for various events and meetings, with a focus on providing modern facilities.

Resort with Parking
Horseshoe Lake Charles provides excellent parking facilities, including free self-parking and covered garage parking with 24-hour surveillance. Guests also benefit from free valet parking, offering a high level of convenience and security.

Accessible Resort
This resort provides accessible parking and hotel rooms. Public areas such as the accessible public entrance, elevators, restaurants, spa, salon, exercise facility, swimming pool, meeting space, and business center are accessible. Wheelchair access is available throughout the property.

Resort with Gym
This resort property is listed as having gym facilities in the provided data. Specific details about the fitness center's size or equipment were not available in the search results.

3-Star Resort
Horseshoe Lake Charles offers a resort experience with casino access, multiple dining options, and live entertainment. The hotel provides a variety of amenities and services suitable for leisure travelers.

Resort with Outdoor Pool
This hotel features a seasonal outdoor pool with cabanas and daybeds available. It provides a refreshing option to cool off from the Louisiana heat.

Resort Taking Steps Towards Sustainability

Room Types
Deluxe Balcony Room, 1 King, Non-Smoking Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Room High Floor 2 Queens Non-Smoking Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Deluxe Room, 1 King, Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a seating area and a safe deposit box. The unit has 1 bed.

Deluxe Room, 2 Queens, Non-Smoking Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Premium Balcony Room, River View, 1 King, Non-Smoking Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.

Premium Room, River View, 1 King, Non-Smoking Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.

Premium Room, River View, 2 Queens, Non-Smoking Offering free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The spacious quadruple room offers air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
8.1
Very Good
Location
Situated right on the serene lake, Horseshoe Lake Charles boasts a beautiful and clean casino with a scenic backdrop that guests rave about. The views from the river and lake-facing rooms are nothing short of spectacular, providing a peaceful escape. Its convenient location near I-10 ensures easy access, complemented by a large car park that facilitates smooth arrivals and departures. The hotel layout, casino, and dining options such as the popular 7 Noodle's restaurant have been noted for exceeding expectations, making it a satisfying experience overall. While dining choices in the immediate vicinity are limited, the hotel itself offers a pleasant environment for leisure activities, including slot playing. The modernity of the accommodations, combined with the cleanliness and excellent traffic conditions, enhances the experience and leaves visitors anticipating future improvements. Its proximity to desired locations and the welcoming atmosphere contribute to its standout location advantage.

Breakfast
Horseshoe Lake Charles appears to have some areas that could be improved, according to guest reviews about the breakfast experience. It seems the hotel does not offer a traditional breakfast option, leaving some guests expecting a standard morning meal disappointed. Although Dunkin' Donuts is available, many guests felt this did not meet their idea of a satisfying breakfast. Moreover, the absence of a dedicated breakfast bar or coffee shop and the unavailability of morning coffee were noted as gaps by guests who value these amenities as part of their lodging experience. Overall, the lack of included breakfast options might be an area for potential improvement to enhance guest satisfaction.

Dinner
Horseshoe Lake Charles offers a noteworthy dining experience that leaves guests with a taste for excellence, particularly at Gordon Ramsey's establishment, where the dinner is frequently lauded for its quality. Visitors consistently enjoy the food and drinks, with the Asian restaurant also receiving positive mentions for its offerings. While satisfying options like the brewery provide guests with good meals, the overall dining experience is somewhat constrained by limited choices, particularly noticeable on Sundays. The Sports Bar serves as a convenient choice for those seeking casual fare, supplemented by alternatives such as Chinese cuisine or pizza. While the food quality generally impresses, some guests note the need for additional variety and find the prices on the expensive side.

Rooms
Horseshoe Lake Charles promises travelers an exceptional experience, with rooms that have repeatedly surpassed guest expectations. Visitors rave about the hotel's accommodations, highlighting their spaciousness, modern updates, and immaculate cleanliness. The luxurious feel is emphasized through comfortable beds, great pillows, and updated furnishings that contribute to a restful stay.

Guests enjoy the added privacy of balconies with calming views, creating a serene atmosphere. Rooms offer a harmonious balance between size and comfort, making them an ideal choice for those seeking relaxation. The decor adds to the aesthetic appeal, allowing guests to immerse themselves in an environment that feels both welcoming and refined.

While a few glitches have been noted due to recent renovations, they seem minor in comparison to the impressive amenities like high-quality toiletries and pleasing interiors. With the hotel's large, beautifully designed rooms, it's clear why visitors hold Horseshoe Lake Charles in such high regard, making it one of the most desirable places to stay in the area.

Beds
At Horseshoe Lake Charles, guests frequently praise the beds for offering a truly restful experience. Many highlight the comfort and soothing quality of the beds that made their stay exceptionally relaxing. Travelers often describe the beds as dreamy and even express a reluctance to leave the warmth and coziness the bedding provides. Such comfort led to nights of restful sleep, akin to sleeping like a baby.

While the beds themselves receive high marks, the pillows present a more mixed picture. Some guests found the pillows lacking the necessary firmness or support, which occasionally led to the need for alternative arrangements. Despite this minor setback, the majority of reviews emphasize the beds as a key feature contributing to a memorable stay, with many commenting on their exceptional cleanliness. Overall, the comfort of the beds at Horseshoe Lake Charles stands out as a significant highlight, offering guests a peaceful retreat amidst their travels.

Cleanliness
Nestled in the vibrant area of Lake Charles, the Horseshoe Lake Charles hotel consistently impresses guests with its commitment to cleanliness. The property is described as very clean, with particular attention given to the beautiful and well-maintained casino area. Guests appreciate the spaciousness and modernity of the rooms, all of which are noted for being immaculate and recently updated. Many reviewers highlight the beautiful views of Lake Charles, and the overall environment is characterized as clean and comfortable, creating a sense of safety and tranquility.

The rooms at Horseshoe Lake Charles are praised for their new and comfortable furnishings, with especially positive remarks about the cleanliness of the beds and the innovative bathroom setups featuring walk-in showers with rain shower heads. Guests appreciate the property's good location, which adds to the overall appeal of a stay here. While minor issues like towel availability were mentioned, the overall feedback underscores a consistently high standard of cleanliness that complements the excellent service and friendly staff, ensuring a pleasant and restful experience for visitors.

Staff
Horseshoe Lake Charles is renowned for its exceptionally friendly and accommodating staff, playing a pivotal role in enhancing guests’ experiences at the hotel and casino. Visitors often praise the employees for their professionalism and courteousness, highlighting their readiness to assist and ensuring satisfaction with the accommodations. The sports book team is notably helpful, and interactions with the hotel and casino staff generally leave a favorable impression. Many find the staff to be funny and engaging, adding a personal touch to their hospitality.

However, not all reviews paint a perfect picture. Some guests have encountered instances of rudeness, with particular criticism directed at certain casino staff and specific interactions at the front desk and bar. Despite these isolated experiences, the prevailing sentiment remains positive, with guests appreciating the warmth and dedication of most staff members.

Overall, the team at Horseshoe Lake Charles is often described as a blend of professionalism and friendliness, going the extra mile to ensure a pleasant stay. While there are occasional lapses in service, these do not overshadow the generally positive contributions of the staff in creating a welcoming atmosphere.

Pool
Horseshoe Lake Charles offers a promising pool facility that has garnered appreciation from guests, despite some setbacks. The pool is described as great and contributes positively to the hotel's ambiance when open, drawing attention with its appealing design in a nice setting. However, guests have frequently encountered closures, which prevents further enjoyment of this inviting space. Limited pool hours, from 11am to 7pm, have also been noted, with some guests wishing for more flexibility to beat the heat of the day. Currently undergoing construction alongside complimentary facilities like the fitness center, the pool's availability remains sporadic. Unfortunately, these closures and lack of shade during daytime pool hours seem not to be disclosed adequately during booking, leading to some disappointment. Overall though, as the hotel continues to develop and open more features, the pool area holds potential to become a much-loved aspect of a visit to Horseshoe Lake Charles.

Parking
Upon approaching Horseshoe Lake Charles, visitors will find a mixed experience when it comes to parking facilities. While there is plenty of parking available, navigating the area can prove to be somewhat confusing due to the layout and insufficient signage guiding guests to the hotel entrance from the garage. Covered parking facilities necessitate a bit of a walk to the hotel, which can be an inconvenience for some. Unfortunately, guests have also noted that instructions for finding parking weren't particularly clear, adding to the challenge of securing a spot.

At peak times, the parking lot can fill up quickly, leading guests to park farther from the hotel entrance than expected. Despite these challenges, once parked, guests do appreciate the ample space provided overall. However, some visitors have pointed out cleanliness issues, such as litter and beer cans scattered throughout the lot, indicating a need for better upkeep by the staff. While the parking situation may not be perfect, it is comparable to other hotels and motels in terms of distances and size, offering a fundamental base from which to start one's stay at the resort.


Yes, Horseshoe Lake Charles, A Caesars Destination has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Horseshoe Lake Charles, A Caesars Destination.

No, Horseshoe Lake Charles, A Caesars Destination doesn't allow dogs.

Yes, parking facilities are available at Horseshoe Lake Charles, A Caesars Destination.

Yes, Horseshoe Lake Charles, A Caesars Destination has a gym.

Location Show Map
More Options
  • Hotel in Lake Charles

  • 8.8 Excellent

  • From $149

  • Hotel in Lake Charles

  • 7.8 Good

  • From $107

  • Hotel in Lake Charles

  • 8.6 Very Good

  • From $165

  • Hotel in Lake Charles

  • 8.8 Excellent

  • From $195



7,183,810

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ