Al Massa Bader Hotel
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Summary of reviewsAl Massa Bader Hotel is well-regarded for its exceptional location, praised consistently by guests for its proximity to the Holy Mosque, making it ideal for those visiting for religious purposes. Visitors appreciate the convenience of being just a short walk from the King Fahd Gate and the lively surroundings of Ibrahim Khalil Street, which offer a variety of shops and restaurants. The hotel's cleanliness and responsive staff further enhance the overall experience, ensuring a comfortable stay.
The rooms, while spacious and clean, receive mixed feedback due to outdated furniture and limited space, potentially causing discomfort when the hotel is at full capacity. Despite maintenance issues like clogged sinks and unreliable Wi-Fi, some travelers find the accommodations comfortable, aided by a diligent Egyptian housekeeping team. The beds are generally comfortable, though experiences vary, with some guests finding them too soft or small.
Guest feedback highlights the hotel's cleanliness, with many commending the well-maintained rooms and the attentive efforts of the cleaning staff. Although there are occasional complaints about bathroom maintenance and bed hygiene, the staff's cooperative nature and efficient problem resolution, particularly from individuals like Said Mohammed, offset these drawbacks.
The hotel staff stands out for their professionalism and hospitality, with members like Turki and Mohammed Noor receiving specific accolades for their courteous service. The well-managed team works diligently to ensure guest satisfaction, highlighted by names such as Ahmed El-Sayed and Samin, who significantly contribute to a pleasant atmosphere.
While budget-conscious travelers find the hotel a good value, aligning with a three-star experience, it offers the essentials needed for a satisfactory stay. The convenient location, coupled with basic facilities and competitive pricing, make it an appealing choice for pilgrims visiting the area. Despite areas needing improvement, such as outdated amenities and Wi-Fi issues, the hotel's strategic location and overall service quality make it a favorable option for many visitors.
The rooms, while spacious and clean, receive mixed feedback due to outdated furniture and limited space, potentially causing discomfort when the hotel is at full capacity. Despite maintenance issues like clogged sinks and unreliable Wi-Fi, some travelers find the accommodations comfortable, aided by a diligent Egyptian housekeeping team. The beds are generally comfortable, though experiences vary, with some guests finding them too soft or small.
Guest feedback highlights the hotel's cleanliness, with many commending the well-maintained rooms and the attentive efforts of the cleaning staff. Although there are occasional complaints about bathroom maintenance and bed hygiene, the staff's cooperative nature and efficient problem resolution, particularly from individuals like Said Mohammed, offset these drawbacks.
The hotel staff stands out for their professionalism and hospitality, with members like Turki and Mohammed Noor receiving specific accolades for their courteous service. The well-managed team works diligently to ensure guest satisfaction, highlighted by names such as Ahmed El-Sayed and Samin, who significantly contribute to a pleasant atmosphere.
While budget-conscious travelers find the hotel a good value, aligning with a three-star experience, it offers the essentials needed for a satisfactory stay. The convenient location, coupled with basic facilities and competitive pricing, make it an appealing choice for pilgrims visiting the area. Despite areas needing improvement, such as outdated amenities and Wi-Fi issues, the hotel's strategic location and overall service quality make it a favorable option for many visitors.
3-Star Hotel
About Al Massa Bader Hotel
License: 10002514
Guest Reviews
Location
Rooms
However, several reviews highlight issues with outdated furniture, limited electrical sockets, and insufficient room size, making it challenging to move around, especially when the hotel reaches full capacity. While some find the rooms to be of adequate size and cleanliness, others feel they are cramped and in need of serious renovation.
The hotel's internet service seems to be unreliable in some rooms, and certain maintenance issues like clogged sinks and windows that don't close properly can detract from an otherwise comfortable stay. Despite these drawbacks, the hotel's clean and spacious ambiance, along with its proximity to religious landmarks, make it an appealing choice for many visitors.
Beds
The hotel seems to have occasional problems with bed allocation, especially when it comes to accommodating more than two guests per room, which led to dissatisfaction for those expecting beds suitable for adults instead of children or babies. There were also concerns about bed hygiene, with some guests perceiving the beddings as unchanged. Overall, while some guests enjoyed the comfort of the beds, others thought improvements could be made in terms of maintenance and the array of bed sizes provided.
Cleanliness
However, some reviews point out areas needing improvement, specifically mentioning issues with the bathrooms, which occasionally suffer from unpleasant odors and the presence of flies. Certain guests have noted that the towels, bedsheets, and general maintenance could be better, with some suggesting that the washrooms require renovation due to their small size and outdated facilities. Despite these drawbacks, the hotel's location, proximity to the mosque, and overall service are frequently seen as redeeming qualities, making it a convenient choice for those visiting the area.
Staff
The staff's proficiency in managing the needs of visitors is a recurring theme, offering a seamless and pleasant experience for those arriving or departing the hotel. Despite some mentions of less favorable interactions, the overwhelming sentiment is one of appreciation for the friendly, skillful, and cooperative attitudes of the employees. Names like Ahmed El-Sayed and Samin appear as individuals who have made notable contributions to enhancing guest experiences. The overall environment at Al Massa Bader Hotel is characterized by courteous service and a team dedicated to quality guest services, leaving a lasting impression of warmth and hospitality.
Wi-Fi
3 Star
Several reviews highlight the cleanliness of the hotel, with cooperative and friendly staff contributing to a satisfactory stay. Special mentions go to the room service team, particularly staff member Omer, who is appreciated for his dedication and kindness. Basic facilities are available, including a refrigerator, bathroom, and wardrobe in each room, accommodating essential needs.
However, there are areas for improvement. While some guests felt misled by the hotel’s star rating, describing it as more aligned with a 3-star experience rather than a mediocre one, a consensus suggests that room quality, including bed size and cleanliness, could be enhanced. There are mentions of aging facilities such as the shower and fridge requiring occasional repairs.
Overall, Al Massa Bader Hotel provides satisfactory accommodation for its price and location, welcoming those seeking fundamental comforts near the Holy Mosque, though potential guests may want to temper their expectations regarding luxury and facility quality.
No, Al Massa Bader Hotel doesn't have any pool.
No, a spa isn't available at Al Massa Bader Hotel.
No, Al Massa Bader Hotel doesn't allow dogs.
No, parking facilities aren't available at Al Massa Bader Hotel.
No, Al Massa Bader Hotel doesn't have a gym.
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