Quality Inn & Suites Monroe

Monroe 35.01025300, -80.56461600 , 2351 West Roosevelt Boulevard (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsQuality Inn & Suites is strategically located in the heart of Monroe, making it an ideal choice for both families and business travelers. Its prime location offers easy access to a variety of dining, shopping, and entertainment options, enhancing the overall convenience for guests. The proximity to Wingate University also makes it attractive for visitors with academic connections. The welcoming and knowledgeable staff further elevate the experience, complementing the favorable placement of the hotel as a central hub for exploring local amenities.

Guests frequently laud the breakfast offerings, citing the wide variety and quality of food available. With a comprehensive selection including eggs, sausages, waffles, and fresh fruits, the breakfast is often described as delicious and well worth the stay. The friendly breakfast staff contribute positively to the experience, particularly in their kindness towards children. Despite minor suggestions for improvement, breakfast is recognized as a great value and a pleasant start to the day.

The rooms at Quality Inn & Suites are noted for their spaciousness and cleanliness, providing a comfortable setting for a quick overnight stay. Effective housekeeping ensures rooms are well-maintained and stocked with essentials, while amenities such as coffee machines add convenience. Although the property's older style may appear dated to some, satisfaction remains high due to the cleanliness and comfort of the rooms. The staff is attentive to family needs, preparing rollaway beds in advance to accommodate group stays.

The hotel's commitment to cleanliness extends to both rooms and common areas, ensuring a hygienic environment throughout the property. The fresh-smelling bedding adds to the pleasant stay, affirmed by positive guest reviews. Any minor maintenance issues tend to be exceptions, with the majority of feedback appreciating the facility's cleanliness and affordability.

The friendly and helpful demeanor of the hotel staff frequently earns praise from guests. Exceptional service, particularly from the front desk team, enhances the overall experience, with staff members going out of their way to assist with any concerns. The attentive housekeeping staff also contribute positively to the welcoming atmosphere, although additional training in customer service is occasionally suggested.

Finally, the comfort of the beds stands out as a notable feature. Guests appreciate the balance of firmness and softness, leading to restful sleep, particularly with the king size options. Cleanliness and upkeep are emphasized, making the beds one of the hotel's noteworthy offerings in an older building. Overall, Quality Inn & Suites consistently delivers a satisfying experience for those seeking comfort, convenience, and a friendly atmosphere.
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Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Room Types
King Room - Smoking This room includes a refrigerator and cable TV.

King Room - Non-Smoking This room includes a refrigerator and cable TV.

Queen Room with Two Queen Beds - Non-Smoking The family room is furnished with a desk and a seating area. The unit offers 2 beds.

Queen Room with Two Queen Beds - Smoking The family room is furnished with a desk and a seating area. The unit offers 2 beds.

King Room with Accessible Tub - Accessible/Non-Smoking The double room provides a tea and coffee maker. The unit offers 1 bed.

King Room with Roll-In Shower - Accessible/Non-Smoking The double room offers a tea and coffee maker. The unit has 1 bed.

Queen Room - Smoking The double room offers a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Queen Room - Non Smoking The double room features a tea and coffee maker, a safe deposit box and heating. The unit has 1 bed.

Guest Reviews
7.0
Good
Location
Located conveniently in the heart of Monroe, Quality Inn & Suites boasts a prime spot that is ideal for both families and business travelers. Its strategic placement on the main thoroughfare ensures easy access to a plethora of dining options, shopping outlets, and entertainment venues, including a nearby movie theater. Guests appreciate the proximity to a variety of restaurants, with many choices within walking distance, making it suitable for those who enjoy exploring local flavors without having to drive. The hotel's location also offers easy connectivity to Wingate University, making it a convenient choice for visitors with academic ties. Moreover, the welcoming and knowledgeable staff, noted for their exceptional kindness, enhance the overall experience, complementing the favorable location of the hotel. Whether visiting for business or leisure, the surrounding amenities and accessible setting make Quality Inn & Suites a great base for anyone visiting the area.

Breakfast
The breakfast offerings at Quality Inn & Suites have received a wide range of positive feedback from guests, with many commending the variety and quality of the food. Visitors appreciated the comprehensive selection, including eggs, sausages, waffles, bagels, muffins, cereals, grits, and fresh fruits like apples, bananas, and oranges. The inclusion of sauces such as mustard, mayo, and ketchup, alongside the option of heating up sausage egg biscuits, enhanced the experience for many. Guests frequently described the breakfast as delicious, with some even claiming it to be the best they have ever encountered in a hotel setting. The breakfast hours were convenient, and the spacious, clean dining area added to the overall pleasant experience. Additionally, guests praised the friendly and attentive breakfast staff, especially their kindness towards children. Although a few mentioned areas for minor improvement, such as the quality of the hot breakfast items, the general consensus highlights the breakfast as a great value for money and a positive start to the day.

Rooms
Quality Inn & Suites offers spacious and comfortable rooms, making it a great choice for a quick overnight stay. Guests frequently mention the cleanliness of the rooms, highlighting the effective housekeeping staff who ensure that rooms are cleaned daily and well-stocked with essentials. Comfort seems to be a priority, with many reviews noting the quality of the bedding and the comfort of the beds.

Rooms are equipped with amenities such as coffee machines, adding convenience to guests' experiences. While the property has an older style and some elements may appear dated, the rooms themselves are generally well-maintained. Despite a few reports of unpleasant odors and the need for updates, the overall impression is one of satisfaction with the cleanliness and comfort provided.

For families and groups, the hotel staff is attentive, ensuring that additional needs such as rollaway beds are prepared in advance. Although some guests have noted minor maintenance issues and occasional musty smells, these do not seem to overshadow the positive aspects of the spacious, clean, and cozy rooms that continue to meet visitors' expectations.

Beds
At Quality Inn & Suites, guests frequently highlight the comfort of the beds, making it a standout feature of their stay. Words like comfortable, soft, and spacious are often used to describe their bedding experience, particularly with the king size options. Many guests find the mattresses to be just the right balance of firmness and comfort, contributing to restful sleep. Cleanliness and the upkeep of the beds are also emphasized positively, adding to the overall experience despite a few isolated mentions of discomfort. While some guests expressed a desire for more pillow options, the general consensus praises the bed quality, making it one of the hotel's noteworthy offerings in an older building.

Cleanliness
Quality Inn & Suites consistently delivers a strong impression when it comes to cleanliness. Guests often highlight the clean and comfortable nature of the rooms, which are complemented by fresh-smelling bedding thanks to good quality detergents used by the hotel. The facility's cleanliness extends to its common areas, promising a pleasant and hygienic stay. Several reviews emphasize the hotel's strategic location, making it a convenient choice for those eager to explore the area. While the establishment maintains a no-frills approach, it meets basic needs efficiently, with staff praised for their friendly and accommodating demeanor. Although most reviews focus on the positive aspects of cleanliness, occasional feedback points to minor issues, such as maintenance in bathrooms, but these seem to be exceptions rather than the rule. Overall, for travelers seeking a clean, affordable, and accessible stay, Quality Inn & Suites offers substantial value.

Staff
Visitors to the Quality Inn & Suites frequently express their appreciation for the hotel staff's friendly and helpful demeanor. Many reviews highlight the exceptional service provided by the front desk team, often described as cordial, professional, and accommodating. Receptionists and front desk staff, in particular, receive praise for their exemplary customer service, with several guests noting how the staff members went out of their way to assist with any issues, including helping with technology concerns immediately upon check-in. The housekeeping team also receives commendations for their friendliness and willingness to help, contributing to an overall pleasant atmosphere. While there is a note suggesting additional training in customer service could enhance the experience further, the majority of guests reflect positively on their interactions, emphasizing the staff's kindness and attentiveness throughout their stays.


Yes, Quality Inn & Suites Monroe has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Quality Inn & Suites Monroe.

No, Quality Inn & Suites Monroe doesn't allow dogs.

Yes, parking facilities are available at Quality Inn & Suites Monroe.

No, Quality Inn & Suites Monroe doesn't have a gym.

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