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Summary of reviewsApartahotel 5dos5 is highly regarded for its prime location that balances tranquility with urban convenience. Situated in a quiet area, it offers easy access to Oviedo's historic center with a manageable walk, providing guests with both peace and proximity to local attractions. The hotel's location is ideal for both tourists and those visiting the nearby Fernández Vega Ophthalmological Institute. While some find the walk to the center a bit lengthy, the overall consensus is that the location is excellent for exploring the city while enjoying a quiet retreat. The convenience is further enhanced by straightforward parking and car access.
The hotel's rooms earn considerable acclaim for their spaciousness, modern design and cleanliness. Guests appreciate the comfortable beds and well-equipped kitchens, despite some noting that these kitchens can be on the smaller side. The rooms are described as modern, cozy and meticulously maintained, contributing to a comfortable and enjoyable stay.
In terms of cleanliness, Apartahotel 5dos5 excels with spotless facilities and impeccable service. Guests frequently commend the hotel for its high standards of cleanliness with staff going above and beyond to maintain a pristine environment. The clean and quiet setting is complemented by modern amenities and soundproofing, ensuring a peaceful experience.
The staff at Apartahotel 5dos5 are consistently praised for their friendliness, helpfulness and attentiveness. Guests highlight the exceptional service, noting the staff's willingness to assist with any needs and their attention to detail, contributing to a highly positive overall experience.
Parking at the hotel receives mixed reviews. While there are parking options available, including paid parking across the street, some guests find securing a spot challenging and the cost slightly high. The availability of street parking varies with some finding it relatively easy and others struggling.
The beds generally receive positive feedback for their comfort with many guests highlighting their large, plush nature. However, preferences vary with some finding the mattresses too firm and the pillows a bit low. Despite these minor criticisms, the general feedback on the beds is favorable, contributing to a restful stay.
In summary, Apartahotel 5dos5 offers a tranquil and convenient location, spacious and clean rooms, exceptional staff service and mainly positive experiences with room comfort and cleanliness. Parking presents some challenges, but overall, guests enjoy a comfortable and delightful stay at the hotel. Show more
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Aparthotel with Parking
Accessible Aparthotel
4-Star Aparthotel
Aparthotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, all rooms
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 4 hours.
Is there an option for no in-room housekeeping during a guest's stay? No
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 00:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas and guest rooms
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Certificado español Hoteleria segura
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Ministerio de sanidad
Is there a doctor available either on-site or on-call? No
Has the hotel closed during the pandemic? No
Additional Information: fuimos catalogados de Hotel esencial, con todas la medidad necesarias y obligadas por las autoridades sanitarias de españa. Con mas implantacion de lo necesario
Standard StudioThis studio features a fully equipped kitchen, working area, a flat-screen TV with satellite channels, and a sofa. The private bathroom comes with free toiletries and shower.
Superior StudioFeaturing city views, this spacious studio features a fully equipped kitchen, working area, a flat-screen TV with satellite channels, and a sofa. The private bathroom comes with free toiletries and shower.
Double Room (no kitchen)Featuring city views, this room has a minibar, a flat-screen TV with satellite channels, and soundproofing. The private bathroom comes with free toiletries and shower.
Studio - Disability AccessThis spacious studio features a fully equipped kitchen, working area, a flat-screen TV with satellite channels, and a sofa. The private bathroom comes with free toiletries, lowered sink, and a roll in shower.
About Apartahotel 5dos5
License: H-2357-AS
Guest Reviews
8.9
Excellent
Location
Apartahotel 5dos5 enjoys a prime location that blends tranquility with convenience. Nestled in a quiet area, guests appreciate its proximity to the urban center, describing it as a great spot for reaching the city’s heart with ease. The historic center is a mere 10-minute walk, providing easy access to popular attractions while offering a respite from the hustle and bustle of city life. The hotel benefits from being near local amenities and is particularly favored by those visiting the nearby Fernández Vega Ophthalmological Institute, underscoring its appeal for medical tourists. Despite some noting it is a bit far from the center, most find the 20-minute walk to the cathedral manageable at a normal pace. Located on a dead-end street, it ensures little traffic, promising a peaceful stay. Parking and access by car are also straightforward, enhancing its convenience. This well-located hotel offers a comfortable and quiet environment, making it a good choice for both relaxation and exploring Oviedo.
Rooms
Apartahotel 5dos5 receives high praise for its rooms, described as spacious, modern and exceptionally clean. Guests frequently highlight the comfort of the beds and the well-equipped kitchens, which, although sometimes small, are noted for their functionality. The rooms are consistently acknowledged as comfortable and beautifully designed, exuding a modern and cozy ambiance. Visitors appreciate the attention to detail, such as the quality and condition of kitchen cleaning materials. The hotel's location is also noted as convenient, close to the center while being in a pleasant and quiet area. Overall, the facilities meet high standards, contributing to a comfortable and enjoyable stay.
Beds
Guests generally found the beds at 'Apartahotel 5dos5' to be very comfortable with many describing the bed and pillows as super comfortable and durable. Positive reviews highlight the large and plush nature of the beds, ensuring a good night's sleep for many visitors. However, some guests mentioned that the mattresses tend to be on the harder side, which might not suit everyone's preference and a few found the spring mattresses uncomfortable. Additionally, some noted that the pillows were a bit low or uncomfortable. The bed for two people labeled as a French bed was considered too small by some. Despite these mixed reviews on firmness and pillow comfort, the overall sentiment leans towards a satisfactory and restful experience.
Cleanliness
Apartahotel 5dos5 consistently impresses its guests with outstanding cleanliness. Visitors frequently note that the rooms and facilities are spotless, emphasizing the pristine and impeccable state of all areas. The hotel’s cleaning service is described as perfect and unbeatable with staff going above and beyond by vacuuming, mopping floors and even washing dishes and pots. The new, modern and well-kept facilities further enhance the comfortable stay, along with the super clean and quiet environment.
Guest reviews often highlight clean, big and comfortable rooms with soundproofing and modern amenities contributing to a peaceful experience. The cleanliness pairs perfectly with the attentive and friendly staff, who ensure everything is maintained at an excellent level. Whether it’s the well-equipped spaces, the incredible shower or the overall new and clean atmosphere, the high standard of cleanliness at Apartahotel 5dos5 consistently stands out to its guests.
Staff
The feedback on the staff at Apartahotel 5dos5 is overwhelmingly positive, highlighting their friendliness, helpfulness and attentiveness. Guests consistently describe the staff as "very friendly" and "extremely attentive." The receptionists, in particular, receive commendations for being kind, lovely and always willing to assist with any needs. Many reviews mention the exceptional treatment and excellent attention to detail with staff always ensuring guests' comfort from arrival to check-out. Such consistent praise suggests that the staff at this hotel go above and beyond in providing excellent customer service, contributing to a truly excellent experience for the guests.
Parking
Parking at Apartahotel 5dos5 has received mixed reviews. On the positive side, there is a parking option available in the block across the street and some guests found it relatively easy to find street parking nearby. The hotel also offers a paid parking service for a daily fee of €12, which although not directly at the hotel, is close by.
However, many guests mentioned that parking in the area can be complicated and sometimes very difficult. Finding a parking spot might require going around a bit and some found the parking options limited or almost impossible. The paid parking option, despite being convenient, was noted by some as being a bit pricey. In summary, while the hotel does provide parking solutions, guests might encounter some challenges securing a spot.
No, Apartahotel 5dos5 doesn't have any pool.
No, a spa isn't available at Apartahotel 5dos5.
No, Apartahotel 5dos5 doesn't allow dogs.
Yes, parking facilities are available at Apartahotel 5dos5.