Country Cascades Waterpark Resort

Pigeon Forge 35.79845800, -83.57123300 , 204 Sharon Drive (Show on Map)
8.3
Very Good


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Summary of reviewsCountry Cascades Waterpark Resort in Pigeon Forge receives high marks from guests for its exceptional location, which places them close to numerous attractions, restaurants and shops while maintaining a peaceful atmosphere. The resort is particularly noted for being just off the main strip, allowing easy access to family-friendly activities and the national park, creating a perfect balance between accessibility and tranquility.

The breakfast service at the resort is generally praised for its variety and quality, offering a range of options like bacon, sausage, eggs and waffles. Although some guests miss the previous complimentary breakfast and find the current offering overpriced or inconsistent, the breakfast buffet is still seen as a convenient feature, especially for families.

Dining options at the resort include a popular pizza parlor, known for its delicious though expensive pizza and a candy shop with notable treats. However, the absence of a dedicated dinner restaurant and limited seating options are seen as areas needing improvement.

Rooms at Country Cascades Waterpark Resort receive mixed feedback. While many guests appreciate the cleanliness, comfort and spaciousness of the rooms, along with the cute décor and friendly housekeeping, there are recurring issues with outdated furnishings, musty odors, inconsistent air conditioning and the lack of basic amenities. Guests also note some maintenance problems and varying bed comfort.

Cleanliness throughout the hotel is highly praised with consistently positive remarks about the immaculate condition of the rooms and common areas. Staff members are frequently commended for their friendliness, professionalism and dedication to maintaining a welcoming atmosphere and high standards of cleanliness.

The resort's staff is a standout feature, earning accolades for their accommodating and helpful nature, contributing to a pleasant stay for families and children. Safety around the pool and the attentive service are particularly appreciated.

Wi-Fi connectivity, however, is an area with room for improvement, as many guests report issues with signal loss and slow speeds, making internet access a challenge.

The pool facilities, including outdoor pools and water park features, are a hit with families, offering fun and entertainment for children. The cleanliness and convenience of the pools are highlighted, though the closure of the indoor pool is a significant drawback for some guests.

Parking at the resort receives mixed reviews. While many appreciate the free, ample parking, others find it limited and challenging, especially during peak times and for groups with multiple vehicles.

Country Cascades Waterpark Resort is an ideal destination for families, offering an array of kid-friendly activities, a family-oriented atmosphere and spacious accommodations. The water park is a standout feature and the staff's friendliness enhances the overall experience, making it a top choice for affordable family vacations.

In summary, Country Cascades Waterpark Resort offers a solid three-star hotel experience with notable strengths in location, cleanliness, family-friendly amenities and staff hospitality, though areas such as room updates, Wi-Fi reliability and indoor pool availability require attention to enhance the overall guest experience.
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Hotel Taking Steps Towards Sustainability
Country Cascades implements several green practices including a comprehensive food waste policy, providing eco-friendly toiletries, offering electric car charging stations, and utilizing water-efficient showers.

Hotel for Honeymoon
This resort offers a fun and exciting stay with its on-site waterpark. It provides a range of amenities and activities for couples to enjoy. The luxurious accommodations and convenient location make it a great choice for a honeymoon.

Family Friendly Hotel
Features a seasonal outdoor waterpark and a new indoor waterpark in 2025. It provides separate areas for smaller kids, an indoor pool, and a free breakfast buffet, making it ideal for families with children of varying ages.

Hotel with Swimming Pool
This hotel is a top choice due to its on-site waterpark. It offers a family-friendly experience with amenities like a bowling alley, rock climbing, and two on-site restaurants. It is conveniently located near popular attractions.

  Pool Water Slide    Water Park    Outdoor Pool  


Hotel with Parking
Country Cascades Waterpark Resort provides parking for guests. The resort's waterpark and location offer convenient entertainment and access to nearby attractions.

Hotel with Gym
Country Cascades Waterpark Resort provides a fitness center. The waterpark and other recreational facilities offer a fun and active stay for guests.

3-Star Hotel
Country Cascades Waterpark Resort offers a fun and family-friendly environment with its on-site waterpark. It provides a mix of relaxation and entertainment, making it a popular destination for families.

Hotel with Outdoor Pool
This resort features a full outdoor water park with multiple waterslides, a zero-entry pool, and a splash zone called Splashaway Bay, offering extensive aquatic fun. Seasonal outdoor cabanas are also available for rent. The outdoor pool is heated.

Hotel with Water Park
Guests of the Country Cascades Waterpark Resort receive full access to all of its features such as the waterslides, the beached entry leisure pool, the snack bar and more.

Hotel with Pool Water Slide
This resort features a dedicated waterpark, providing guests with a fun and convenient water-filled experience. It's a great option for families looking for water-based activities during their stay.

Hotel with Rooms With Fireplace

Hotel near Ski Resorts

Room Types
Queen Room with Two Queen Beds This room includes a refrigerator, a cable TV and ironing facilities.

Penthouse Suite Located on the top level, this penthouse suite features a split room design in the upstairs. There is a partial wall between the 2 beds. Lift access is available to the suite.

Suite with Pool View This balcony suite has a view of our outdoor waterpark.

Superior Family Room This balcony suite has a non-poolside view.

Celebration Suite The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. The double room provides a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Family Room with Mountain View The spacious family room features air conditioning, a seating area, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 3 beds.

Family Suite with Balcony This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with river views. The unit has 5 beds.

Family Junior Suite Providing free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room provides air conditioning, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit offers 3 beds.

Guest Reviews
8.3
Very Good
Location
Country Cascades Waterpark Resort is frequently praised for its outstanding location, situating guests conveniently close to a wide array of attractions, restaurants and shops in Pigeon Forge. The resort is within walking distance from popular spots like The Island, Margaritaville and local shows. Visitors appreciate that it's just off the main strip, offering easy access while remaining peaceful.

Comments highlight the proximity to family-friendly activities and the national park, making it ideal for those looking to explore or stay entertained. The resort's position is often described as perfect or amazing with many reviewers emphasizing its central yet somewhat secluded setting, which strikes a balance between accessibility and tranquility.

In addition to being close to major attractions, it's convenient for navigating the local scene, including shopping and dining options. This strategic location ensures that guests rarely need to use their cars, allowing them to fully immerse themselves in the vibrant atmosphere of Pigeon Forge and surrounding areas.

Breakfast
The breakfast experience at Country Cascades Waterpark Resort has garnered mixed reviews, but overall, it tends to lean positively. Many guests appreciated the variety and quality of the food, describing it as amazing, delicious and fantastic. It offers ample food selections including bacon, sausage, eggs, potatoes, waffles, coffee and juice, making it a good value for families and helping to start the day off well. Some even praised it as one of the best they've had at a hotel, noting the breakfast bar's efficiency and the friendly staff.

However, several guests lamented the lack of a complimentary breakfast, stating that it was previously included in the stay but now requires an additional fee. Some found the breakfast to be overpriced, mediocre or in need of more flavor. There were also occasional comments about consistency with a few guests wishing for more variety over their stay.

Despite these drawbacks, for the most part, the breakfast received high marks for its range of options, cleanliness and the staff's helpfulness. The inclusion of a breakfast buffet was highlighted as a convenient and beneficial feature, especially for families with children.

Dinner
Country Cascades Waterpark Resort offers dining options that include a convenient pizza parlor, which is a hit among guests for its good, albeit expensive, pizza. The pizza is often described as delicious and is complemented by fun kid activities and nearby bowling. The caramel apple and popcorn from the Candy Shop also receive positive mentions. However, the resort lacks a dedicated restaurant for dinner and available seating options are limited to areas by the river. Some reviews also indicate that the general food quality could be improved.

Rooms
Country Cascades Waterpark Resort offers a mixed experience according to guest feedback. Many reviews highlight the cleanliness and comfort of the rooms with adjectives like "super clean," "comfortable," and "cozy" frequently mentioned. Guests appreciated the spaciousness of some rooms and enjoyed the cute décor, high ceilings and lovely views in select accommodations. Housekeeping appeared diligent, ensuring fresh towels and daily trash removal.

However, there were some consistent issues. Several visitors found the rooms outdated with complaints of musty odors, mold and worn-out bathrooms. The air conditioning often failed to maintain a comfortable temperature and several rooms lacked basic amenities like microwaves and coffee makers. Beds varied in comfort with some noted as super comfy and others as very uncomfortable with worn mattresses.

There were occasional maintenance issues like non-working microwaves, faulty air conditioning units and poorly sealed fridges. Additionally, the room sizes did not always meet guest expectations with some finding them smaller than represented online.

While the staff were often described as friendly and helpful, the overall impression of the rooms at Country Cascades Waterpark Resort is mixed with notable areas for improvement in terms of updates and consistent maintenance.

Beds
Country Cascades Waterpark Resort has garnered mixed feedback regarding the comfort of its beds. Many guests found the beds to be comfortable, soft and clean, appreciating the cozy feel that added to their overall stay. Some guests specifically praised the king-size beds and the spaciousness of the rooms, which included twin bunk beds that kids particularly loved. The bedding and pillows also received commendations for being comfortable and contributing to a restful night’s sleep.

However, there were numerous concerns about bed quality. A significant number of guests reported uncomfortable experiences, describing the beds as too hard, too soft or lumpy. Some beds were said to be old and in need of replacement with issues such as broken bed frames or off-track mattresses. Pull-out couches and sofa beds especially were noted for their discomfort. Instances of beds being unmade for several days, improper size bedding and even a few mentions of cleanliness issues such as stains and odor further contributed to the negative aspects of bed comfort. Overall, while many appreciated the comfortable bedding, there is a significant amount of feedback suggesting the need for bed upgrades and better maintenance practices.

Cleanliness
Country Cascades Waterpark Resort frequently receives praise for its high standard of cleanliness throughout the hotel. Guests commonly remark on the immaculate condition of the rooms, often describing them as very clean, extremely clean or even spotless. The facility, both inside and out, including the pool area and food service areas, are noted for being beyond expectations in terms of tidiness. Guests also appreciate the regular upkeep of the property with clean towels and fresh linens provided daily. The bathrooms and common areas are similarly well-maintained, contributing to an overall sense of a clean and comfortable environment.

Staff members receive commendations for their role in ensuring cleanliness, while also being helpful and friendly, contributing to a welcoming atmosphere. Some reviews acknowledge that the hotel is undergoing renovations, but cleanliness remains a high priority despite this. There are occasional mentions of areas that could use more attention or instances where rooms were not up to the usual standard, but these are far outweighed by the numerous positive comments.

Overall, the consistent feedback is that Country Cascades Waterpark Resort offers a very clean and well-maintained environment, making it a desirable choice for those who prioritize cleanliness in their accommodation.

Staff
Country Cascades Waterpark Resort stands out for its outstanding staff, consistently praised for their friendliness and professionalism. Guests repeatedly highlight the warm and welcoming atmosphere, describing the staff as courteous, kind and very accommodating. Many reviews note that the staff, from front desk personnel to lifeguards and kitchen staff, go above and beyond to ensure a pleasant stay, particularly emphasizing their exceptional service for families and children. Safety around the pool and attentiveness to guests' needs are also recurring themes. Despite occasional mentions of less favorable encounters, the overall impression of the staff is overwhelmingly positive. The team’s helpful nature and dedication contribute significantly to the enjoyable, family-friendly ambiance of the resort.

Wi-Fi
Country Cascades Waterpark Resort offers a stay with several appealing amenities but has room for improvement when it comes to Wi-Fi connectivity. Some visitors found the Wi-Fi service to be poor with frequent signal loss and slow speeds reported across various areas of the hotel. Several guests experienced issues with internet access during their entire stay, while others mentioned intermittent connections or complete unavailability. The Wi-Fi performance was described as inconsistent, leading to difficulties in maintaining a stable connection. Although one or two guests noted no issues with their Wi-Fi, this seemed to be an exception rather than the norm. Overall, future guests should be aware that while the resort provides Wi-Fi, its reliability and strength may not meet all expectations, depending on where they are within the property.

Pool
Country Cascades Waterpark Resort offers a variety of pools and water activities that are a hit with families, particularly those with young children. Guests frequently praised the convenience and cleanliness of the pool areas, noting the benefit of having entertainment options for kids without having to leave the hotel. The outdoor pool and water slides received high marks for being fun and well-maintained, though some guests found the pool areas to be on the smaller side and occasionally crowded. Lifeguards and pool staff were acknowledged for maintaining safety and a pleasant atmosphere.

However, the closure of the indoor pool was a significant drawback for several visitors, many of whom were not aware of this until after their arrival. This was a recurring theme in the reviews with some guests mentioning the inconvenience and disappointment of finding the pools under construction or closed, thus limiting their ability to fully enjoy the facilities. Despite these setbacks, the heated and clean outdoor pools were appreciated and the water park features were particularly favored by children.

In summary, while the pool facilities at Country Cascades Waterpark Resort generally meet guests' expectations for cleanliness, fun and convenience, the unavailability of the indoor pool remains an issue that the resort needs to address.

Parking
The parking situation at Country Cascades Waterpark Resort has garnered mixed feedback from guests. Many reviewers appreciated the availability of ample, free parking, describing it as easy, good and well-managed. The presence of handicap parking was also noted positively. However, a significant number of guests found parking to be limited and challenging, especially on weekends and during peak times. Some encountered difficulties due to the one-car-per-room policy, which proved inconvenient for larger groups or families traveling with more than one vehicle. The parking lots were sometimes described as small and congested with spaces hard to find and parking a little far from rooms. Although security was mentioned as a positive aspect, guests were also concerned about the lack of cameras in the parking areas. Overall, while there are benefits such as free and on-site parking, the resort may need to address issues of limited space and better accommodate guests with multiple vehicles to enhance the overall experience.

Family
An ideal destination for families, Country Cascades Waterpark Resort offers an abundance of activities for kids, creating a kid-friendly environment that caters specifically to their needs. With amenities geared towards children, it promises never a dull moment. Highlights include the exciting water slides, splash pads, a candy kitchen, an arcade and a bowling alley. Character meet and greets, fun crafts and a diverse list of activities keep the young ones thoroughly entertained without the need to leave the premises.

Parents appreciate the family-oriented atmosphere and the spacious accommodations suitable for larger families. The water park is a standout feature and many families noted their children’s delight with the slides and pools. For an affordable family vacation, this resort remains a top choice.

The staff consistently receives high praise for their friendliness and helpfulness, making guests feel welcome and cared for. The location is convenient, close to local attractions and the breakfast service is another plus for guests.

From toddlers to older children, the resort manages to capture the hearts of its young visitors, ensuring kids of all ages are engaged and happy. Overall, it's an excellent family resort perfectly suited for memorable family getaways, offering so much fun and great experiences for both kids and adults.

3 Star
Country Cascades Waterpark Resort offers a solid three-star hotel experience, making it known for great value and reasonable pricing, especially considering the seasonal demand. The resort stands out with its comfortable beds and clean rooms. The amenities are in line with three-star expectations, including a delightful breakfast and a professional front desk staff. While the rooms may seem a bit outdated and there have been occasional issues with air conditioning, visitors repeatedly highlight the overall positive experience and have recommended the hotel. The use of wristbands instead of key cards is a noted feature. The resort's pool and other facilities offer a decent experience, consistent with its three-star rating. Despite some minor drawbacks like room noise and occasional cleanliness concerns, the general consensus reflects satisfaction with the value for money and a recommendation for a stay.

Pool Water Slide
The pool area at Country Cascades Waterpark Resort receives high praise, especially for its array of water slides and dedicated kiddie splash park. Many guests highlight that the water slides and the entire water park are a huge hit with children, who find the slides to be particularly fun and exciting. The slides are frequently described as awesome and great with some guests noting the thrill and enjoyment they provide. The pool and water slides are generally well-maintained and clean, contributing to a positive experience for families.

However, a few areas for improvement are mentioned. Some guests find the water slide area in need of renovation and note occasional issues with slides not working properly. There are also comments about the slides being too short for older kids and the water for the sliding experience being very cold. Additionally, some suggest that the water park's closing time of 8pm is too early, wishing it could stay open longer.

Nevertheless, the overall sentiment focuses on the enjoyment and fun that the water slides bring to kids with sufficient swim jackets and tubes available and a friendly and helpful staff enhancing the experience. The water slides remain a key highlight for families staying at the resort, ensuring a memorable visit for children.

Outdoor Pool
Country Cascades Waterpark Resort's outdoor pool area receives a lot of praise for its cleanliness and family-friendly environment. Guests particularly appreciate the separate kids area and the various activities available for children daily. The size of the pool is noted as both nice and large, making it suitable for families looking to splash around and relax. Many visitors enjoyed the heated outdoor pool, especially during colder periods. The outdoor pool is described as fantastic with some calling it amazing and awesome. Despite some occasional closures and temperature issues, the outdoor pool area overall creates a delightful experience. Water slides add an extra element of fun and the extended pool hours are a hit among guests. The presence of fire pits and hot tubs further enhance the outdoor relaxation options available at the resort. The combination of indoor and outdoor pools creates a comprehensive and enjoyable waterpark environment for all ages.

Water Park
Country Cascades Waterpark Resort boasts a water park that has received numerous positive reviews from guests. The water park, situated on the grounds, is a highlight for many visitors, particularly families with children. Parents consistently note that their kids loved the water park and had a fantastic time enjoying its various attractions, including two water slides, splash pools and a lazy river. The slides and pool areas are often described as clean and well-maintained, ensuring that guests can enjoy a safe and pleasant environment.

While the water park is described as perfect for kids and highly entertaining, some visitors mention that it could benefit from additional water activities to further enhance the experience. Despite this, the water slides and overall facilities receive high marks for fun and engagement.

The planned indoor water park, slated to open in 2025, is eagerly anticipated by guests who are looking forward to an all-weather water park experience. A few criticisms were noted, such as the water slides needing maintenance and limited operating hours, but these concerns were outweighed by the overwhelmingly positive reactions from both children and adults.

Lifeguards at the resort are praised for being attentive and ensuring the safety of everyone enjoying the water attractions. Despite the occasional mention of the indoor pool being too cold or closed for maintenance, guests still find plenty to enjoy outdoors. Overall, Country Cascades Waterpark Resort offers a delightful and memorable water park experience, particularly for families with young children looking for fun and excitement.


Yes, Country Cascades Waterpark Resort has pool(s) that belong to one or more of the following categories: Pool Water Slide, Outdoor Pool, Water Park.

No, a spa isn't available at Country Cascades Waterpark Resort.

No, Country Cascades Waterpark Resort doesn't allow dogs.

Yes, parking facilities are available at Country Cascades Waterpark Resort.

Yes, Country Cascades Waterpark Resort has a gym.

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