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Summary of reviewsRegal Inn PMBurg is a well-located and generally well-regarded hotel that provides a practical stay for visitors in the heart of Pietermaritzburg. The hotel's prime and convenient location near the N3 highway and city center makes it easy for guests to navigate around the city with nearby shopping centers enhancing the overall practicality for both business and leisure travelers.
The cleanliness of the hotel is a standout feature with guests frequently highlighting the rooms and premises as exceptionally clean and well-maintained. The hotel's housekeeping consistently ensures a tidy and comfortable environment, contributing to the positive experiences of many guests.
The hotel staff receives frequent praise for their friendliness and assistance, making check-in processes smooth and ensuring that guests feel welcome. Though there are occasional mentions of inconsistency in service quality, the overall sentiment towards the staff's approachability and willingness to help remains positive.
Breakfast at the hotel receives mixed feedback with many guests appreciating the quality and service, particularly citing positive experiences with waitstaff. However, there are suggestions for improvement regarding the variety and cost of the breakfast offerings.
Guest experiences with the rooms are varied. While many appreciate the cleanliness, comfort and spaciousness of certain rooms, others note issues such as noise, unpleasant odors and insufficient storage. The comfort and cleanliness of the beds are generally praised, though some guests found the beds too small or uncomfortable.
Lastly, the free wifi has received mixed reviews with some guests experiencing connectivity issues in their rooms, while others found the service reliable in public areas like the lounge.
In summary, Regal Inn PMBurg provides a centrally located and clean stay with friendly staff and comfortable accommodations, though there are areas for improvement in breakfast variety, wifi connectivity and room consistency. Show more
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Categories
Hotel with Parking
This inn offers parking for its guests. It is conveniently located in Pietermaritzburg.
Accessible Hotel
As a hotel, Regal Inn PMBurg is more likely to offer accessible facilities compared to smaller guest houses or B&Bs, though specific details are not available.
Business Hotel
Room Types
Double RoomThe double room provides a wardrobe and a tiled floor, as well as a private bathroom boasting a shower. The air-conditioned double room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 1 bed.
Twin RoomThe twin room offers a wardrobe, a tiled floor, as well as a private bathroom boasting a shower. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit has 2 beds.
Deluxe RoomThe double room provides a wardrobe and a tiled floor, as well as a private bathroom featuring a shower. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.
Deluxe King RoomThe double room offers a wardrobe, a tiled floor, as well as a private bathroom featuring a shower. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.
Guest Reviews
Location
Situated with convenience in mind, Regal Inn PMBurg enjoys a prime location that is both accessible and practical for travelers. The hotel's central spot makes it simple to maneuver around the city with its proximity to the N3 highway and the city center, ensuring smooth transitions to and from various destinations. Guests appreciate being near the town's activities and having shopping centers just a short distance away.
While some have noted that the surrounding area and absence of nearby dining options may not be ideal, the ease of accessing essential amenities and the general peacefulness and quiet of the hotel itself balance these concerns. The nearby stores and malls provide ample opportunities for shopping and errands, making it a good base for both business and leisure travelers.
In summary, Regal Inn PMBurg's strategic and central location, accentuated by quietness and ease of access, offers a practical stay for those visiting the heart of Pietermaritzburg.
Breakfast
At Regal Inn PMBurg, guests have shared varied experiences regarding the breakfast. Many appreciated the quality of the breakfast, describing it as very good, excellent and very nice. One guest highlighted the outstanding service they received from a male waiter, which added to the positive breakfast experience.
However, some guests felt that the breakfast could be improved, mentioning that the buffet was small with limited options and that the cold breakfast choices were poor. There were also remarks about the breakfast menu being quite restricted and the cost being rather high.
Overall, while some found the breakfast to be just satisfactory or merely acceptable for the price, others thought it was great, appreciating both the meal and the service.
Rooms
Regal Inn PMBurg offers mixed experiences when it comes to its rooms. Guests consistently praised the cleanliness of the rooms, describing them as clean and tidy. The spaciousness of some rooms also stood out positively for many with comfort being a common theme. However, not all rooms met the same standard, as several guests found their accommodations to be too small.
There were some issues that detracted from the overall experience. Noise was a problem, especially for rooms on the ground floor. Unpleasant odors, such as dampness and cigarette smoke, were mentioned by a few guests. Additionally, some found the bedding to be less than fresh and there were isolated reports of mould on the walls and a lack of sufficient storage options for valuables.
Despite these drawbacks, the location of the hotel was considered central and convenient for getting around. Though the hotel does not have its own restaurant, it appears to provide a comfortable stay for those who manage to get a clean and spacious room away from the noisier areas.
Beds
Regal Inn PMBurg offers a mixed experience when it comes to the beds in their rooms. Many guests have praised the beds for being comfortable and noted that the bedding is clean. Some even found the double beds exceeded their expectations. However, there are also reviews pointing out less favorable aspects, such as beds being too small or short and a few guests found the beds to be of low quality or uncomfortable. There have been mentions of bed dividers and quarter beds, which seemed to not meet certain guests' needs. Despite these issues, the general sentiment about bed comfort and cleanliness is mostly positive.
Cleanliness
Visitors to the Regal Inn PMBurg consistently highlight the exceptional cleanliness of the hotel. Reviewers frequently describe the rooms as very clean, absolutely clean and extremely clean. Guests appreciate the neat rooms maintained by diligent housekeeping, ensuring a tidy and comfortable stay. The clean environment is a recurrent theme, including clean beds and overall cleanliness that extends to the friendly staff and general hotel premises. Some guests even go as far as to describe the rooms as outstanding, comfortable and exquisite with particularly clean bedding. A spacious parking area is also noted, adding to the convenience of the clean and well-kept surroundings. In essence, cleanliness is a hallmark of the Regal Inn PMBurg, consistently impressing its guests.
Staff
Guests at Regal Inn PMBurg have varied opinions about the hotel's staff with a notable emphasis on friendliness. Many reviews consistently mention that the staff is friendly and ready to assist, making check-in processes smooth and straightforward. Visitors frequently highlight that there is always someone available to help, indicating good accessibility to the staff, who often show a willingness to listen and provide assistance. However, there are some mentions of staff not being particularly welcoming or helpful at times. While numerous guests appreciate the staff's positive demeanor and competence, others have pointed out areas where service could be improved. Overall, the staff's approachability and friendliness are praised, although consistency in the quality of service seems to be an area for potential enhancement.
Wi-Fi
The wifi at Regal Inn PMBurg has received mixed feedback from guests. While some have noted issues with connectivity in their rooms, others have appreciated the good wifi available in the lounge area. There are also mentions of the wifi working well in some areas, alongside well-functioning air conditioning. The hotel staff seems to provide wifi details upon request, suggesting a level of service attentive to guest needs. Improving the wifi service could further enhance the overall experience for visitors.
No, Regal Inn PMBurg doesn't have any pool.
No, a spa isn't available at Regal Inn PMBurg.
No, Regal Inn PMBurg doesn't allow dogs.
Yes, parking facilities are available at Regal Inn PMBurg.