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Hilton Istanbul Bakirkoy

Istanbul , Sakizagaci Mahallesi Kennedy Caddesi No:103 (Show on Map)

8.6

Very Good

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Summary of reviewsThe Hilton Istanbul Bakirkoy is positively reviewed by guests for numerous reasons, contributing to a largely favorable guest experience. The hotel’s location, slightly outside the busy city center, offers a peaceful respite with stunning sea views and nearby parks, markets, shopping centers and restaurants. This setting provides both a calm retreat and convenient access via public transportation to the main attractions of Istanbul.

Guests frequently commend the breakfast buffet for its large selection and high-quality dishes, featuring a mix of international and Turkish cuisine. The dining setting and service are appreciated, even though some believe the variety could be improved for longer stays.

The comfort and modernity of the rooms receive strong praise. Many note the spaciousness, cleanliness and luxurious amenities, along with spectacular sea views. However, occasional comments about cleanliness inconsistencies and outdated furnishings suggest room for improvement.

The hotel staff are lauded for their professionalism, friendliness and helpfulness with particular commendation for management and front desk personnel. Minor issues with language barriers and occasional unhelpful behavior were noted but are overshadowed by the overall positive interactions with staff, highlighting their commitment to guest satisfaction.

While the hotel’s cleanliness is generally held in high regard, a few reviews point out specific issues, indicating that consistency in housekeeping services could be enhanced.

The spa and gym facilities at Hilton Istanbul Bakirkoy are well-received with the gym noted for its modern, well-equipped space. However, the spa has mixed reviews, praised for its amenities but criticized for high prices and occasional maintenance issues.

The pool facilities, although described as large and enjoyable when functional, have faced critiques for closures, cleanliness issues and temperature problems. Better maintenance and service could significantly improve guest satisfaction.

Parking at the hotel garners mixed feedback. While the valet service and accessibility are applauded, the additional fees for parking and limited spaces during busy periods are seen as drawbacks.

For families, the hotel is positively reviewed with spacious accommodations and a welcoming atmosphere for children. The location near a market center and park adds convenience, although the lack of a playground and occasional pool closures are noted.

Guests have mixed opinions on the beds. While many find them comfortable and luxurious, others report issues with mattress comfort, suggesting a need for potential replacements.

Overall, the Hilton Istanbul Bakirkoy stands out for its excellent location, notable breakfast offerings, comfortable rooms and hospitable staff, making it a favored choice among visitors despite some areas requiring attention.
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Hotel with Parking

Located in Bakirkoy, this hotel offers parking and easy access to the city center and airport. It features modern amenities and services designed for a comfortable stay.

EV charging stations

Accessible Hotel

This hotel is highly praised for its accessibility. Guests consistently mention that the hotel is easily accessible and provides extensive facilities for those with disabilities. Large and accessible parking areas are available and all floors can be reached by elevators, making mobility within the hotel straightforward. The bathroom facilities are noted for their quality and accessibility, contributing to a comfortable stay.

Hotel with EV Charging Stations

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool Outdoor Pool

Business Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Indoor Pool

Room Types

King Guest Room Featuring city view and complimentary WiFi access, this double room comes with an HDTV, work desk with an ergonomic chair and a laptop safe. You will find a minibar and complimentary mineral water in this room.

Grand Deluxe Suite With Sea View And Executive Lounge Access Featuring floor-to-ceiling windows and panoramic sea view, this room comes with air conditioning and a safety box. You will be provided with WiFi access, 47-inch TV, ironing facilities and a movable desk. A walk-in shower and a bathtub are available in the private bathroom.

Executive King Room Featuring Executive Lounge access, this room offers tea/coffee maker, WiFi access, HDTV and a desk with an ergonomic chair for your convenience. Located on the higher floors, you will find a private bathroom fitted with a walk-in shower, bathrobes and slippers. A laptop safe, minibar and complimentary mineral water are available. Executive Lounge benefits include; - Complimentary breakfast - Evening refreshments - Private check in/out

Executive King Room with Sea View Featuring sea view and Executive Lounge access, this room offers WiFi access, HDTV and a desk with an ergonomic chair for your convenience. Located on the higher floors, you will find a private bathroom fitted with a bathtub, separate walk-in shower, bathrobes and slippers. A laptop safe, minibar and complimentary mineral water are available. Executive Lounge benefits include; - Complimentary breakfast - Evening refreshments - Private check in/out

Corner Room - Sea View Featuring floor-to-ceiling windows and panoramic sea view, this room comes with air conditioning, and a safety box. You will be provided with WiFi access, 47-inch TV, ironing facilities and a movable desk. A walk-in shower and a bathtub are available in the private bathroom.

King Room - Mobility Accessible Featuring an HDTV and a desk with an ergonomic chair, this room comes with a wheelchair accessible roll-in shower for your comfort. You can enjoy the views of the sea. Complimentary WiFi access, a laptop safe, minibar and complimentary mineral water are available.

King Room with Sea View Featuring floor-to-ceiling windows and panoramic sea view, this room comes with air conditioning and a safety box. You will be provided with WiFi access, 47-inch TV and ironing facilities.

Twin Room Featuring city view and complimentary WiFi access, this twin room comes with an HDTV, work desk with an ergonomic chair and a laptop safe. You will find a minibar and complimentary mineral water in this room.

Executive Twin Room Featuring Executive Lounge access, this twin room offers WiFi access, HDTV and a desk with an ergonomic chair for your convenience. You will find a private bathroom fitted with a walk-in shower, bathrobes and slippers. A laptop safe, minibar and complimentary mineral water are available. Executive Lounge benefits include; - Complimentary breakfast - Evening refreshments - Private check in/out

Executive Twin Room with Sea View Featuring floor-to-ceiling windows and panoramic sea view, this room comes with air conditioning and a safety box. You will be provided with WiFi access, 47-inch TV, ironing facilities and a balcony.

Twin Room with Sea View Featuring floor-to-ceiling windows and panoramic sea view, this room comes with air conditioning and a safety box. You will be provided with WiFi access, 47-inch TV, ironing facilities.

Grand Family Suite With Sea View And Executive Lounge Access The spacious air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Deluxe Twin Room with Sea View The spacious air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 3 beds.

One-Bedroom Suite with Sea View The spacious air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Family Room with Sea View The spacious air-conditioned family room offers soundproof walls, a wardrobe and a safe deposit box. The unit has 3 beds.

About Hilton Istanbul Bakirkoy

License: 16609

Guest Reviews

8.6

Very Good

Location

Many guests praise the Hilton Istanbul Bakirkoy for its excellent location, particularly noting its proximity to the sea and beautiful views. Situated in a quiet, green neighborhood, slightly outside the busy city center, the hotel offers a peaceful retreat while still being accessible to main attractions via a short taxi or metro ride. It is especially appreciated for its calm, clean setting away from the hustle and bustle of central Istanbul with many noting the convenience of nearby parks, markets, shopping centers and restaurants.

However, some guests mentioned that the hotel is a bit far from the main tourist attractions and city center, which can result in longer commute times, particularly during peak traffic hours. Despite this, the location offers good connections to public transportation, making it easy to reach various parts of the city.

Additionally, the sea views from the hotel are frequently highlighted as a significant positive, contributing to the overall enjoyable experience. Whether for business or leisure, the combination of a great location, friendly staff and luxurious amenities makes Hilton Istanbul Bakirkoy a favored choice for many visitors.

Breakfast

Located in the heart of Istanbul, the Hilton Istanbul Bakirkoy offers a breakfast experience that generally receives high praise from its guests. The breakfast buffet is noted for its large selection, featuring a diverse array of dishes that cater to various tastes, including international and Turkish cuisine. Many reviewers describe the breakfast as very good, excellent, amazing and superb, highlighting the rich, varied and delicious options available.

The freshness and quality of the food are often commended with particular mentions of the tasty continental breakfast and the sumptuous buffet. The inclusion of complimentary refreshments and the splendid breakfast service enhance the dining experience. Guests also appreciate the plentiful choices and the organization of the breakfast spread, which meets most needs and preferences.

However, there are areas noted for improvement. Some guests feel that the breakfast selection lacks variety, particularly for extended stays and that more options, including meats and Asian dishes, could be included. A few reviews mention issues with long wait times for certain items like eggs and occasional organizational lapses.

Overall, while there are aspects that could be enhanced, the breakfast at Hilton Istanbul Bakirkoy primarily receives positive feedback. The combination of a hearty breakfast, varied buffet and beautiful dining setting contributes to a dining experience that many find satisfying and worth recommending.

Dinner

Dinner at the Hilton Istanbul Bakirkoy receives varied feedback from guests. On the positive side, the pizza and overall food quality are often praised with many guests finding the meal experience to be delicious and enjoyable, particularly in the business lounge where dinner and drinks are complimentary. Room service is highlighted for its timely delivery and great food and the breathtaking dinner views from the lounge on the 11th floor contribute to a memorable dining experience.

However, several aspects of the dining services require improvement. Reviewers mention a limited and sometimes boring menu with some finding the food overcooked and cold and others noting a lack of variety compared to other Hilton locations. The restaurant service can be slow and prices for room service and lobby cafe items are considered very high. Issues such as dry bread, overcharged room service and an error at check-out have also been reported. Overall, while the restaurant's food is appreciated by many, consistency in quality and an expanded menu could enhance the dining experience further.

Rooms

The rooms at Hilton Istanbul Bakirkoy have received predominantly positive feedback from guests. Numerous reviews commend the hotel for its spacious, clean and modern rooms, often highlighted by breathtaking views of the sea. Guests appreciate the large windows that offer panoramic views, creating a bright and airy atmosphere. Many have described the rooms as comfortable, well-appointed and equipped with modern amenities. Upgrades to suites and larger rooms have also been noted positively, emphasizing the luxury and extra space provided.

Cleanliness is generally praised with rooms being cleaned daily and toiletries replenished regularly. Despite some isolated complaints about cleanliness and room readiness, most reviews reflect that the cleaning staff are friendly and efficient.

The furnishing in the rooms is modern and elegant, contributing to a pleasant and cozy decor that enhances the overall stay. Guests mention comfortable beds and large bathrooms as additional highlights. The hotel's rooms offer a peaceful retreat with quiet surroundings and competent room service.

However, a few criticisms were mentioned, such as inconsistency in cleanliness, outdated or incomplete furnishings and occasional issues with room facilities like empty minibars or non-functioning equipment.

Overall, Hilton Istanbul Bakirkoy's rooms are highly regarded for their spaciousness, cleanliness, comfort and stunning views, making them a strong point in the hotel experience.

Beds

The beds at Hilton Istanbul Bakirkoy have received mixed reviews from guests. Many praise the hotel for having comfortable mattresses, good bedding and luxurious, clean rooms. Positive feedback highlights the comfort of the beds, often describing them as comfy, big and beautiful. Numerous reviews also mention the beds as dreamy and accommodating with some guests appreciating the added comfort of a sofa bed in the room.

However, a significant number of reviews were critical of the beds, citing discomfort and issues with the mattresses and pillows. Some guests found the beds to be very uncomfortable with mattresses described as hard and needing replacement. There were also mentions of bed linen being worn out or unclean and concerns about the fresh state of sheets and the condition of bedding. This inconsistency in bed quality seems to be an area where the hotel could improve to ensure a consistently positive guest experience.

Cleanliness

The Hilton Istanbul Bakirkoy receives mixed feedback regarding its cleanliness. On the positive side, many guests highlight the hotel as very clean with comments praising the impeccable and excellent standards of cleanliness throughout the premises. Rooms are frequently described as spotless, neat and well-maintained with some guests noting the meticulous efforts of the cleaning staff.

However, there are notable negative remarks that cannot be ignored. Several guests expressed dissatisfaction with the cleanliness of their rooms, citing issues like dirty carpets, unclean bathrooms and even sightings of cockroaches. There were specific mentions of negligence such as hair in bathtubs, dusty water kettles and remnants of food on carpets. Housekeeping services also appear inconsistent with some guests having to repeatedly request for their rooms to be cleaned or for towels to be replenished.

Overall, while the hotel generally maintains a high standard of cleanliness, there are inconsistencies that have impacted some guests' experiences.

Staff

At Hilton Istanbul Bakirkoy, the staff have received high praise for their overall friendliness, professionalism and attentiveness. Guests frequently commend the team for being welcoming, courteous and helpful, particularly noting the standout dedication of managers like Mr. Levent and Sinan and reception staff including Fatma Banu, Mustafa and others. The staff's ability to create a hospitable and accommodating atmosphere has greatly impressed many visitors.

Housekeeping and service staff are recognized for their promptness and cheerful demeanor, contributing to the hotel's clean and comfortable environment. Guests have also appreciated the efficient check-in and check-out processes, often highlighting the proactive and supportive nature of the front desk team.

However, not all feedback is glowing. Some guests have noted issues with staff not speaking English fluently enough and sometimes displaying unhelpful or even aggressive behaviors. The reception team, in particular, has occasionally been described as unsatisfactory with some reports of unresponsiveness and poor handling of customer inquiries.

Overall, while there are areas for improvement, the majority of guest experiences reflect positively on the Hilton Istanbul Bakirkoy's staff, emphasizing their commitment to making stays as pleasant and stress-free as possible.

Wi-Fi

The wifi at Hilton Istanbul Bakirkoy is generally perceived as reliable with many guests noting good connectivity during their stay. However, there are some aspects that could be improved. For full access to the wifi, guests are required to register as Hilton members and the complimentary connection is only valid for 24 hours, needing daily refreshment. Additionally, there have been occasional reports of weak and interrupted connections. Despite these minor setbacks, the overall quality of the hotel remains high, contributing to a positive guest experience.

Spa

The spa at Hilton Istanbul Bakirkoy receives mixed feedback from guests. Many praise its excellent and superb facilities, noting the high quality and cleanliness, especially in the ladies' area, which is described as very clean and quiet. The presence of hammam facilities is another highlight.

However, there are complaints regarding the spa's high prices and the lack of massage options for male guests. Additionally, some visitors experienced closures and maintenance issues, including the spa and hotel tub being out of service. The spa staff and guidance on using the spa and gym facilities receive criticism with some guests finding the staff unfriendly and guidance inadequate. Despite these drawbacks, the gym equipment is well-regarded and the overall spa area is often praised as excellent and one of the hotel's attractive features.

Gym

The Hilton Istanbul Bakirkoy is highly praised for its gym facilities. Guests repeatedly highlight the gym as being exceptionally good, especially for a hotel. Descriptions point to a spacious, well-equipped space with top-of-the-line, professional-grade equipment. Many reviewers note the gym and fitness studio as very nice and accessible, providing numerous opportunities for sports and fitness activities. The incorporation of modern and luxurious amenities further elevates the experience. Visitors also appreciate the combination of a gym with pool facilities, enhancing the overall appeal. Despite a few mentions of lacking guidance on using the spa and gym, the consensus about the gym remains overwhelmingly positive.

Pool

The pool facilities at Hilton Istanbul Bakirkoy receive mixed feedback from guests. On the positive side, the hotel features both indoor and outdoor pools, described as large and nice. Guests particularly appreciate the very good indoor pool, which is sizable and offers enjoyable swimming experiences. However, there are numerous mentions of closures and maintenance issues with many guests reporting that the pools were not working or closed during their stay, including periods in late May. Issues with cleanliness and temperature were also noted; some guests found the pools cold and unclean with a strong smell of chlorine and disturbances from noisy children and families. Additionally, the lack of drink service at the outdoor pool was a point of dissatisfaction. Despite these setbacks, the availability of both indoor and outdoor swimming options would be appealing if maintenance and service issues are addressed.

Parking

The parking experience at Hilton Istanbul Bakirkoy receives a mixed reception from its guests. Highlights include a large and easily accessible parking area that provides convenience for those traveling by car. Moreover, the parking staff are frequently described as nice and respectful with prompt valet services enhancing the overall experience. However, it is important to note that the parking is not free; guests should be prepared for additional fees, which some find rather prohibitive or unexpected. Limited parking spaces can also be a challenge during busy periods. Despite these concerns, private and on-site parking remains available, ensuring that guests have a safe place to keep their vehicles, even if it requires an extra charge.

Family

Hilton Istanbul Bakirkoy has garnered positive feedback regarding its family-friendly atmosphere and services. Guests appreciate the spacious family rooms and suites that comfortably accommodate larger families. The hotel staff, particularly Mr. Menk and Ms. Merve, are noted for their super helpful and kind demeanor, ensuring that services are adjusted for kids. The property is welcoming towards children with thoughtful touches like sweet treats provided to the younger guests.

The hotel's location is convenient with a popular market center and a family park right in front, adding to the overall family-friendly vibe. Although some guests mentioned the absence of a playground and the unannounced closure of the swimming pool, the overall consensus is that Hilton Istanbul Bakirkoy is well-suited for family vacations. Its spacious and accessible facilities, along with various amenities, make it a suitable choice for families looking for comfort and convenience.

5 Star

Hilton Istanbul Bakirkoy has garnered mixed feedback regarding its five-star rating and services. The hotel stands out for its exceptional cleanliness, frequently highlighted as a major positive by guests. Many reviewers mention that the hotel is clean and meets the high standards expected of a five-star establishment. The location, coupled with the hotel's views, adds to its appeal, making it a worthwhile consideration for visitors, especially given its excellent value for money considering the price.

However, there are divided opinions on whether the hotel truly aligns with the five-star Hilton standard. Some guests feel that the hotel fully meets its stated standards and price, while others believe it falls short in areas such as housekeeping, on-site dining options and customer service. Specific critiques include the absence of new towels in suites and the lack of a five-star level of service overall, including the restaurant and breakfast offerings.

Yet, there are positive aspects, such as the Executive Lounge package and a lovely rooftop bar, which elevate the guest experience. Overall, while some guests assert that the hotel embodies true five-star quality, others feel it leans more towards a three-star experience and does not fully deserve its five-star rating.

Business

Hilton Istanbul Bakirkoy has garnered positive feedback for its suitability for business travelers. Reviews highlight its business-oriented atmosphere, making it a prime choice for working trips, business stays and business travelers. The hotel's business lounge stands out as a complimentary feature, ensuring a comfortable environment for professional needs.

Guests mention that the facilities such as the gym and sauna add value, contributing to both relaxation and fitness during business trips. The hotel's location is particularly convenient for those visiting exhibitions, being only 15 minutes away from major venues.

Despite a few areas needing improvement, such as the excessive pricing for meeting room rentals and the limited 24-hour validity of the WiFi, it remains a recommended spot for business and relaxing trips. However, some issues like unplanned renovations and lack of guidance on the spa and gym facilities were noted, suggesting room for enhancement in service clarity.

Overall, Hilton Istanbul Bakirkoy offers a balanced mix of business amenities and leisure facilities, making it a strong contender for business travelers seeking efficiency and comfort.

Accessible

The Hilton Istanbul Bakirkoy is highly praised for its accessibility. Guests consistently mention that the hotel is easily accessible and provides extensive facilities for those with disabilities. Large and accessible parking areas are available and all floors can be reached by elevators, making mobility within the hotel straightforward. The bathroom facilities are noted for their quality and accessibility, contributing to a comfortable stay. Moreover, visitors appreciate the hotel's good access by car and its proximity to public transport, ensuring convenience for those traveling through the city. However, some reviews indicate that the check-in process can be chaotic and difficult, suggesting room for improvement in this area. Overall, the hotel's commitment to accessibility stands out as a significant strength.

Outdoor Pool

The outdoor pool at Hilton Istanbul Bakirkoy receives mostly positive feedback. Guests frequently describe the pool as fabulous and great, appreciating its overall quality. However, some reviews note that on occasion one of the pools was closed for maintenance and that the pool was unexpectedly closed earlier than stated. Additionally, some visitors mentioned that the outdoor pool was quite cold and lacked service for drinks. Despite these drawbacks, the general consensus suggests that the pool is a valued amenity for guests.

Indoor Pool

The indoor pool at Hilton Istanbul Bakirkoy generally receives positive feedback with many guests highlighting it as an awesome feature of the hotel. It is described as good and amazing by several reviewers. However, there are mixed opinions about the temperature with some guests finding the water a bit too cold for their liking. While an occasional closure of the indoor pool has been noted, the overall impression tends to be favorable, particularly appreciating its size with one guest describing it as huge.

Honeymoon

Hilton Istanbul Bakirkoy offers a selection of facilities and amenities that cater specifically to honeymooners. The hotel provides a honeymoon suite, which is well-regarded by guests as one of the best for a romantic getaway. Several guests appreciated the complimentary add-ons they received as part of their honeymoon package, adding value to their stay. While the majority of reviews praise the hotel's efforts to make stays memorable for couples, there are a few remarks suggesting that the hotel may not be the perfect choice for every honeymooner. Nonetheless, the positive comments indicate that many guests have enjoyed their honeymoon experience at Hilton Istanbul Bakirkoy.

Luxury

Hilton Istanbul Bakirkoy is widely praised for its luxurious atmosphere, offering a true 5-star experience that stands out for its high standards in every aspect. Guests consistently describe the hotel as luxurious, from the overall ambiance to the more specific details such as the rooms and suites, which are noted for their exceptional luxury and high-quality amenities. The hotel's romantic ambiance and beautiful location contribute to its appeal, making it one of the most beautiful hotels in the area. Reviewers also highlight the excellent value for money, reinforcing the hotel's reputation as a place that delivers pure luxury. However, some guests mentioned that there are small details that detract from the luxury Hilton brand, such as occasional issues with staff language proficiency and perceived gaps in safety culture. Despite these minor concerns, Hilton Istanbul Bakirkoy remains a distinguished choice for those seeking an opulent stay.

Yes, Hilton Istanbul Bakirkoy has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hilton Istanbul Bakirkoy.

Yes, Hilton Istanbul Bakirkoy welcomes dogs.

Yes, parking facilities are available at Hilton Istanbul Bakirkoy.

Yes, Hilton Istanbul Bakirkoy has a gym.

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