Scandic Helsinki Station

Helsinki 60.17230800, 24.93940200 , Elielinaukio 5 (Show on Map)
8.5
Very Good


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Summary of reviewsScandic Helsinki Station, enjoys predominantly positive reviews across various categories, making it a favored choice for many visitors to Helsinki.

The location is highly praised for its strategic position next to the central railway station, offering excellent connectivity for travelers arriving from the airport or other cities. The hotel’s central placement is deemed ideal for both business and sightseeing with numerous tourist attractions, restaurants and shops within walking distance. Public transportation options, including metro, trams, buses and taxis, are easily accessible and despite the central position, the hotel maintains a peaceful and quiet environment.

Guests have an overall positive impression of the breakfast experience, describing it with terms like "excellent," "amazing," and "fantastic." The buffet is noted for its extensive and varied selection, catering to diverse tastes and dietary needs with offerings from sweet to savory options and including traditional dishes. Though there are occasional comments on breakfast being somewhat expensive or the breakfast time being a bit late, the quality and variety are largely appreciated. The breakfast staff adds to the pleasant dining experience with their helpful and welcoming nature.

Dinner experiences are more mixed. While some guests enjoy the meals with specific praise for the salmon soup and beverages, the dinner menu is seen as limited and restaurant operating hours can be inconvenient. Comments about occasional understaffing and certain specific dishes not meeting expectations suggest that the dinner service requires more consistency and variety. The café bar offers tasty and budget-friendly meals, further enhancing the dining options available to guests.

Rooms at the hotel are generally characterized as spacious, clean and comfortable with modern amenities that ensure a pleasant stay. Guests appreciate the stylish and functional room layouts along with the soundproofing that creates a serene environment. Despite minor concerns about certain outdated facilities or occasional maintenance issues, the rooms provide good value for money. The views from the rooms, especially those overlooking the city or train station, are often highlighted positively.

The overall cleanliness of the hotel is usually well-regarded with many reviews commending the spotless rooms and well-maintained common areas. However, guests occasionally note lapses in cleaning, particularly regarding dusty surfaces or dirty carpets in hallways, indicating room for improvement.

Staff service at the Holiday Inn Helsinki City Centre is a standout feature with consistent praise for their friendliness, professionalism and helpfulness. The reception staff is frequently highlighted for their efficiency and accommodating nature, which significantly enhances the guest experience.

The hotel offers free WiFi, which receives mixed reviews. Some guests find it fast and reliable, while others experience connectivity issues, particularly in certain spots or rooms, suggesting a need for more consistent internet service.

The gym facilities are another mixed aspect; while some guests appreciate the modern and clean environment, others find the equipment lacking and the space inadequately maintained.

Parking facilities receive positive marks for their convenience and accessibility, though the cost is noted as high by several guests. Direct access to hotel floors from the parking area is appreciated, despite some concerns over the price.

The hotel is family-friendly, offering complimentary meals for children, toys in the lobby and practical room arrangements for families. Parents appreciate the thoughtful amenities and the overall welcoming atmosphere for children. Minor issues like small sofa beds for kids are noted but do not significantly detract from the positive family experience.

For those interested in nightlife, the hotel’s central location proves beneficial, allowing easy access to nearby bars and entertainment options.

In summary, the Scandic Helsinki Station, stands out for its prime location, excellent breakfast, comfortable rooms and commendable staff service, making it a solid choice for a wide range of travelers. Minor areas for improvement such as dinner service consistency, WiFi reliability and gym facilities suggest opportunities to further enhance the guest experience.
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Accessible Hotel
As part of the Scandic chain, this hotel adheres to a comprehensive 159-point accessibility standard. This includes features like lowered reception desks, hearing loops, and staff trained in inclusive service.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types
Standard King Room The double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Standard Twin Room The twin room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The twin room features a wardrobe, a safe deposit box, an electric kettle, parquet floors and a flat-screen TV. The unit has 2 beds.

Standard Family Room The family room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The family room offers a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit has 2 beds.

Superior King Room The double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bath. The unit has 1 bed.

Superior Twin Room The twin room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room offers a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit has 2 beds.

Superior Plus King Room The double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a wardrobe, a safe deposit box, an electric kettle, parquet floors, as well as a flat-screen TV. The unit offers 1 bed.

Superior Plus Twin Room The twin room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a hairdryer. The twin room provides a wardrobe, a safe deposit box, an electric kettle, parquet floors and a flat-screen TV. The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
According to various guest reviews, the Scandic Helsinki Station, is praised predominantly for its exceptional location. Positioned right next to the central railway station, the hotel offers unparalleled convenience for travelers arriving by train from the airport or other cities. Guests highlight the central location as ideal for both business and sightseeing purposes with numerous tourist attractions, restaurants and shops within walking distance. Public transportation options, including metro, trams, buses and taxis, are easily accessible, making it an excellent base for exploring Helsinki. Despite its central position, the hotel is noted for maintaining a peaceful and quiet environment. Overall, the strategic location of the hotel receives consistent and high praise for its accessibility and convenience.

Breakfast
The breakfast experience at Scandic Helsinki Station, has generally received high praise from guests. Descriptions such as "excellent," "amazing," "fantastic," and "delicious" frequently appear, underlining the overall satisfaction with the meal. The breakfast buffet is noted for being extensive and varied with many praising the rich selection that caters to diverse tastes and dietary needs, including gluten-free and vegan options. Traditional offerings such as Karelian pastries with egg butter, alongside more universally appreciated choices like omelets, pancakes and fresh fruits, have been highlighted.

Guests appreciate the quality and variety with some pointing out the impressive range from sweet to savory and international dishes. Many found the breakfast to be a highlight of their stay, stating it was plentiful, delicious and always fresh. The buffet-style setup ensures that there is something for everyone and continuous replenishment means that the options remain abundant throughout service.

While the majority of feedback is positive, a few guests did mention some drawbacks, such as the breakfast being somewhat expensive or expressing a desire for more varied hot options. Moreover, there were occasional comments about the breakfast starting time being too late for some guests.

In terms of service, the breakfast staff have been described as pleasant and helpful, contributing to the overall enjoyable morning dining experience. Despite minor areas for improvement, the breakfast at this hotel is largely seen as comprehensive, well-presented and a significant part of the guest experience.

Dinner
The Holiday Inn Helsinki City Centre offers a mixed dining experience with various guest reviews praising certain aspects while pointing out some areas for improvement. The breakfast stands out as a highlight, often described as good, excellent, abundant, tasty and featuring a good selection. The breakfast area itself is praised for being lively, bright and spacious.

However, the experience with dinner services appears less consistent. Guests have enjoyed tasty meals, particularly noting the salmon soup and the delicious beer at the restaurant. Despite these positive facets, the dinner menu is seen as somewhat limited and could benefit from more variety. The restaurant's operating hours pose a significant inconvenience for some, closing frequently on Sundays and Mondays and sometimes too early on weekends. There have been mentions of the dinner starting late, limited food availability in the bar and occasional closures during the holiday season.

Service at the dining areas is another point of contention. While some staff members are praised for their friendliness and helpfulness, there are concerns about the restaurant being severely understaffed, affecting efficiency and overall experience. The café bar offers tasty and budget-friendly meals but didn't consistently meet guest expectations with some expressing disappointment over specific dishes like the pepper steak and chicken club sandwich.

In summary, while the hotel’s breakfast generally receives high marks, the dinner service seems to require more consistency and greater variety to meet guest expectations fully. The uneven service and frequent closures suggest a need for better staffing and expanded operating hours to enhance the overall dining experience.

Rooms
Holiday Inn Helsinki City Centre offers a comfortable and inviting stay with its well-maintained rooms. Guests frequently praise the spaciousness and cleanliness of the rooms, noting that they are tidy and equipped with modern amenities such as mini-fridges, tea and coffee making facilities and ironing boards. The Nordic-inspired design and cozy atmosphere contribute to a pleasant stay, complemented by the stylish and functional layout of the rooms. The beds are typically comfortable, ensuring a restful night’s sleep.

Spacious bathrooms often come equipped with bathtubs, contributing to the overall comfort. While some guests mentioned that certain elements, like the facilities, can appear outdated and may require renovation, the overall room experience remains positive. Views from the rooms, especially those overlooking the city or the train station, are often highlighted as exceptional.

Despite the central location next to the train station, the rooms are effectively soundproofed, providing a serene environment. However, some guests noted occasional issues with room temperature control and minor cleanliness concerns, such as dusty surfaces or minor maintenance issues. The rooms are generally described as offering good value for money with many guests appreciating the blend of comfort and practicality.

Staff service is consistently noted as friendly and helpful, adding to the positive guest experience. Overall, the rooms at Holiday Inn Helsinki City Centre offer a pleasant, clean and comfortable stay, though some areas could benefit from minor updates and careful maintenance.

Beds
The beds at Scandic Helsinki Station, have received a mixed range of feedback from guests. On the bright side, many visitors found the beds to be very comfortable, often praising the softness and overall good quality of the mattresses. Terms like "comfortable beds," "excellent soundproofing," and "slept peacefully" were frequently mentioned, indicating that many guests enjoyed restful nights. The bedding itself was noted as comfortable with a few guests highlighting the good bed and pillow size and others mentioning the availability of different pillow options.

However, some reviews reflected less satisfaction with comments on beds being too hard, too soft or not particularly clean. While the comfort of the beds appeared to be a significant positive aspect, a few guests did encounter issues such as narrow beds, slippery bed sheets and occasional poor mattress quality. Despite these varied opinions, it seems the majority found the beds to be a considerable part of their comfortable stay at the hotel.

Cleanliness
Scandic Helsinki Station, generally receives praise for its cleanliness from guests. Many reviews highlight the immaculate state of the rooms, noting descriptions like "spotlessly clean," "very clean," and "clean and comfortable." Several guests were particularly impressed with the "exemplary" cleanliness and mentioned spotless common areas and well-maintained facilities.

However, there are some criticisms with a few guests observing that the rooms and bathrooms could be cleaned more thoroughly. Specific issues such as dusty rooms, hairs on bathroom floors and dirt under beds were mentioned. Some found the carpets in hallways to be quite dirty and not properly vacuumed, suggesting a need for improved upkeep.

While the majority of feedback is positive, indicating that the hotel maintains a high standard of cleanliness, there are occasional lapses that could benefit from further attention. Overall, guests found the hotel functional, well-kept and appreciated the cleanliness of the rooms and common areas.

Staff
Holiday Inn Helsinki City Centre boasts an exceptionally friendly and helpful staff that consistently leaves a positive impression on guests. Visitors frequently commend the hotel team for their warm, welcoming and accommodating nature. Reception staff, in particular, are highlighted for their professionalism and efficiency with many guests praising individual team members for their kind and attentive service.

The hotel's customer service is regarded as excellent with staff always ready to assist with any needs, from transportation organization to providing local information. The accommodating and polite nature of the employees, combined with their knowledge and responsiveness, enhances the overall experience for travelers. Even under challenging conditions, such as communicating in different languages or managing bustling front-desk scenarios, the staff manage to remain cheerful and efficient.

Despite minor issues reported by a few guests, the overwhelming sentiment is one of satisfaction with the service provided, reflecting a high standard of customer care. This hotel in the heart of Helsinki not only offers a great downtown location but also ensures a pleasant stay through the exemplary demeanor of its staff, making it a preferred choice for those seeking comfortable and attentive hospitality.

Wi-Fi
The Holiday Inn Helsinki City Centre offers a mixed experience when it comes to WiFi service. Many guests appreciated the fast and reliable internet, noting it as a positive feature. Free high-speed WiFi is available and some reviewers mentioned that the WiFi was the best they experienced during their stay in Finland. There are instances where the WiFi was good in rooms and it was relatively stable throughout the hotel.

However, not all guests shared this positive sentiment. Several reviews pointed out issues with poor, slow or completely unusable WiFi connections. Some found the WiFi weak, particularly in their rooms and cited that it only worked well in certain spots or not at all. Problems such as the internet constantly cutting out and substandard connection quality in certain areas were also mentioned. Additionally, there are areas like the sports room where WiFi was not available at all and premium WiFi comes with a cost.

In summary, while the Holiday Inn Helsinki City Centre provides free WiFi that some guests have found excellent, others have experienced significant connectivity issues, highlighting a need for more consistent internet service across the hotel.

Gym
The gym at the Scandic Helsinki Station, garners mixed reviews from guests. Positive feedback highlights a modern, clean and spacious gym that serves as an available facility for those staying at the hotel. Some guests appreciate the inclusion of both a gym and a sauna, enhancing the overall wellness offerings of the establishment.

However, several reviews note areas that could benefit from improvement. The gym's equipment, like the treadmill, has been reported to malfunction at higher speeds. Others describe the fitness room as small, basic and inadequately equipped. Some guests felt demotivated to exercise in the musty and stuffy environment of the gym, which some consider to be poorly maintained and located in a basement. Overall, while the gym is acknowledged as a usable amenity, it seems to fall short in fully meeting the expectations of more active travelers.

Parking
Scandic Helsinki Station, offers a well-managed parking facility that has generally pleased guests with its convenience and spaciousness. The underground parking garage located beneath the hotel provides direct access to the hotel floors via elevator, which many found very handy. Being able to leave the car in the nearby Eliel parking hall was particularly convenient. Guests appreciated the enjoyable and good parking experience, as well as the helpfulness of the staff in facilitating the parking process.

However, several reviews pointed out that the parking was quite expensive with the cost reaching around 36 euros per day. Some considered this fee to be on the higher side and suggested that a discounted rate would be more reasonable. There were also occasional mentions of the garage being small and insufficient for the demand. Despite these drawbacks, the overall convenience and direct hotel access from the parking area were well-received aspects.

Family
Scandic Helsinki Station, stands out as a family-friendly haven in the heart of Helsinki. Parents will appreciate the complimentary meals for children and the general welcoming atmosphere for families. The hotel goes above and beyond with thoughtful touches such as toys in the lobby and a specially equipped diaper changing restroom.

Accommodation and room arrangements are quite versatile, catering to various family sizes with features like connecting rooms and cot beds complete with baby baths. Practical amenities, such as plenty of outlets (including USB ports), a minibar that serves as a refrigerator, an ironing board and an iron, contribute to a comfortable stay. The availability of two different pillows and sufficient clothes hangers adds to the convenience.

Additionally, the hotel is well-suited for short stays and serves as an excellent base for exploring Helsinki with children, making it easier to manage city sightseeing and strolls with strollers. The few hiccups, such as a small sofa bed for children and rare misunderstandings regarding reservation charges, are minor compared to the overall positive experience.

Whether for a night's stay or an extended city adventure, the Holiday Inn Helsinki City Centre offers good services and a welcoming environment, making it a solid choice for family vacations.

Nightlife
Holiday Inn Helsinki City Centre offers a strategic location that caters well to night owls and those seeking to explore the local nightlife. Guests enjoy the convenience of its central placement, allowing easy exploration of nearby bars, restaurants and other entertainment options either on foot or by public transport. The hotel's own bar boasts a pleasant and dynamic atmosphere, open until late into the night, although its limited selection might leave connoisseurs wanting more. Despite the lively nighttime ambiance outside, the music and street noise have been noticeable, sometimes seeping into rooms until the early morning hours. Onsite, the sauna garners positive remarks, adding a relaxing touch to the overall experience.

4 Star
Scandic Helsinki Station, presents a mixed yet predominantly positive experience according to guest reviews. Many guests praised the hotel for its excellent breakfast and consistently high standard of service. The hotel's central location was also highlighted as a key advantage, offering good value for money. However, some reviews indicated that the hotel might not fully meet the expectations of a four-star rating with areas suggesting it could benefit from renovation. Despite these critiques, the consensus leans towards it being a good hotel, particularly when considering its price-quality comparison. Although some amenities typically expected from a four-star hotel were lacking, the overall value and convenience make it a worthy choice for many travelers.

Business
The Scandic Helsinki Station, is highly regarded for its suitability for business travelers. Centrally located, it offers excellent links to both train and plane travel, making transportation efficient and convenient. The business facilities are top-notch and specifically designed to meet the needs of professionals. Guests appreciate the business-friendly environment and business-oriented services with a front desk that operates efficiently and professionally.

The high-quality breakfast is noted to be appropriate for business travelers, providing a good start to busy days. The hotel's central location makes it a great base for business trips, facilitating easy access to public transportation networks. Despite the overall positive experiences, some guests noted that the Wi-Fi connection was really weak, which could be a drawback for those needing reliable internet access.

Overall, the Holiday Inn Helsinki City Centre caters well to business clientele, offering a professional and convenient stay for work-related travels.

Accessible
Holiday Inn Helsinki City Centre, an IHG Hotel, stands out for its excellent accessibility features, making it a convenient choice for travelers with disabilities. The hotel is remarkably well-situated, close to the central train station and various means of public transportation, including direct train access from the airport. This central location offers guests easy and rapid access to the city's main attractions and the vibrant urban environment.

Guests consistently praise the hotel’s accessibility, finding it easily accessible and specifically highlighting the good accessibility within the premises. It's ideally located for both city exploration and transit connections, which enhances its appeal for those looking for convenience and mobility. Furthermore, the hotel is noted for its excellent value for money, making it an attractive option for budget-conscious travelers.

However, some guests did note a few challenges. The accessibility rooms were reportedly positioned far from the elevators, coupled with thick carpeting, which made maneuvering wheelchairs rather challenging. Additionally, the design and aesthetics of some of the accessibility features were described as plain and unattractive. Though accessible rooms are available, it's advisable to specifically request a disabled-friendly room when booking to ensure suitability.

Overall, Holiday Inn Helsinki City Centre offers a well-rounded and accessible lodging experience, especially appreciated for its prime location and the ease of access via public transportation. Despite some minor reservations about room accessibility, it remains a commendable option for travelers with disabilities seeking comfort and convenience in the heart of Helsinki.

Dog Friendly
Scandic Helsinki Station, is consistently praised for its dog-friendly atmosphere, making it a welcoming choice for pet owners. The hotel stands out as a dog-friendly or dog-friendly hotel in the eyes of many reviewers. Guests appreciate the thoughtful touches, such as welcoming dogs at breakfast and even providing gifts for pets, allowing visitors to bring their small dogs, including chihuahuas, on vacation. While there wasn't a notable pet policy mentioned, the overall environment is accommodating for those traveling with their furry companions. Notably, there was a single instance where a pet wasn't given particular attention despite a fee being paid, but this did not overshadow the general positive sentiments about the hotel’s pet-friendly nature.


No, Scandic Helsinki Station doesn't have any pool.

No, a spa isn't available at Scandic Helsinki Station.

Yes, Scandic Helsinki Station welcomes dogs.

Yes, parking facilities are available at Scandic Helsinki Station.

Yes, Scandic Helsinki Station has a gym.

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