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Summary of reviewsHome2 Suites Charleston West Ashley offers an exceptional lodging experience with a multitude of positive reviews highlighting various aspects such as location, breakfast, room quality, cleanliness, staff service, and pet-friendliness. Situated in a prime location, the hotel provides easy access to downtown Charleston, beaches, and the airport, making it a convenient base for exploring the city's attractions. Guests appreciate the proximity to dining, shopping, and cultural areas, which enhances the overall convenience of their stay.
The complimentary breakfast receives high praise for its variety and quality, featuring freshly made waffles and diverse protein options in a clean and spacious dining area. The attentive staff further enriches the morning experience. The rooms are frequently lauded for their spaciousness and cleanliness, resembling small apartments with modern decor, well-equipped kitchens, and comfortable beds. The friendly and helpful staff consistently earn commendations for their professionalism, contributing significantly to the welcoming ambiance of the hotel.
Cleanliness is another standout feature, with guests consistently impressed by the hotel's immaculate facilities and well-maintained environment. The beds receive positive reviews for comfort, often compared to those in luxury hotels, offering a restful night's sleep in spacious and thoughtfully equipped rooms. Although some reviews suggest that the hotel may lack certain three-star amenities, it exceeds expectations with its clean, spacious accommodations and strong desire from guests to return.
The hotel's pet-friendly policy is highly appreciated, particularly by travelers with dogs. A welcoming atmosphere and convenient features for pet owners, such as strategically placed dog waste stations, make it a preferred choice for guests traveling with their furry companions. Overall, Home2 Suites Charleston West Ashley stands out as a reliable, clean, and comfortable option for a stay in Charleston, with many guests planning future visits and recommending it to others. Show more
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Dog Friendly Hotel
This hotel is pet-friendly and provides comfortable suites. It offers amenities suitable for longer stays and welcomes pets, making it a convenient option for pet owners.
3-Star Hotel
Located in West Ashley, Home2 Suites provides modern suites with kitchenettes and complimentary breakfast. It is designed for extended stays and offers comfortable, practical amenities.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
King Studio Suite - Non-SmokingThe studio is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
King Studio Suite - Hearing Accessible/Non-SmokingThe studio is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker. The unit has 1 bed.
One-Bedroom King Suite - Non-SmokingThe suite is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Queen Studio with Two Queen Beds - Non-SmokingThe studio is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker. The unit has 3 beds.
Queen Studio with Two Queen Beds - Mobility and Hearing Access/Non-SmokingThe studio is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
Queen Studio Suite with Two Queen Beds - Hearing Accessible/Non-SmokingThe studio is furnished with a desk and a seating area and provides air conditioning and a tea and coffee maker. The unit offers 2 beds.
King Studio - Mobility and Hearing Access/Non-SmokingThe studio is furnished with a desk and a seating area and features air conditioning and a tea and coffee maker. The unit has 1 bed.
Guest Reviews
9.2
Excellent
Location
Home2 Suites Charleston West Ashley offers a prime location for travelers looking to explore the best of Charleston and its surroundings. Positioned conveniently between the historic downtown, beaches, and the airport, it acts as a central hub for easy access to various attractions. Guests appreciate its short driving distance to downtown Charleston, only about 13 to 15 minutes away, making it a practical base for sightseeing. The hotel's proximity to major highways and the bus station enhances its appeal, facilitating straightforward travel across the city.
The area surrounding the hotel offers an abundance of amenities, including dining options, shopping centers, and nature walking trails. Many restaurants and fast food outlets, along with grocery stores and a mall, are within walking distance, adding to its convenience. It also provides quick access to cultural and historic areas, with the French Quarter only a short drive away. Guests can enjoy a peaceful stay with the added benefit of easy access to the vibrant city life, ensuring a comfortable and enjoyable experience for all.
Breakfast
Home2 Suites Charleston West Ashley receives high marks for its breakfast offerings. Guests consistently describe the breakfast as great, enjoying the extensive variety and the balance of hot and cold options. The inclusion of items like freshly made waffles and diverse protein choices is especially appreciated, adding a delightful touch to many guests' mornings. The breakfast area is described as clean and spacious, ensuring a relaxed dining experience even when busy. Friendly and accommodating staff enhance the morning meal by providing attentive service. While there are a few mentions of average experiences and occasional shortages, the complimentary breakfast is overall considered above average compared to similar hotels, offering a robust selection that caters to a wide range of tastes.
Rooms
Home2 Suites Charleston West Ashley impresses guests with its remarkably spacious and clean rooms, which are frequently described as being comparable to small apartments. The large size of the rooms is a consistent highlight, offering ample space for families or groups, with many guests noting the convenience of pull-out beds and privacy curtains. Modern decor and well-equipped kitchens, including full-size fridges and freezers, contribute to a comfortable and functional environment suitable for extended stays. The rooms are consistently praised for their cleanliness and comfortable beds, enhancing the overall experience. Guests appreciate the hotel's newer construction, which adds to the fresh and welcoming ambiance. Additionally, the staff is noted for their friendly and attentive service, complementing the hotel's clean and well-maintained facilities. Overall, the accommodations are ideal for families and offer all necessary amenities, making them highly recommended for a stay in Charleston.
Beds
Home2 Suites Charleston West Ashley generally provides guests with a comfortable experience, particularly when it comes to their bedding. Many reviewers praised the beds for being extremely comfortable, comparable to those found in luxury hotels. Different styles of pillows, including body pillows, enhance the comfort level, with some guests describing them as the best they've ever used in a hotel setting. The rooms themselves are noted for their spaciousness, cleanliness, and thoughtful amenities, such as a well-equipped kitchenette and ample storage space. Despite a few comments suggesting some discomfort, the overall impression is that the beds at Home2 Suites deliver a restful night's sleep, complemented by outstanding room features that contribute to a satisfying stay.
Cleanliness
Home2 Suites Charleston West Ashley receives high praise for its exceptional cleanliness and well-maintained facilities. This modern hotel consistently impresses guests with its spotless common areas and rooms, earning a reputation as one of the cleanest hotels many have stayed at. The property feels new and fresh, with cleanliness extending both inside and out, offering guests a welcoming environment. The spacious rooms enhance the comfort of staying here, providing ample room alongside impeccable hygiene. Furthermore, the staff is frequently highlighted for their friendly and helpful demeanor, ensuring a pleasant and accommodating experience for all guests. Conveniently located near the interstate and close to downtown, the hotel makes for a practical and safe choice in Charleston. Overall, Home2 Suites Charleston West Ashley is an excellent option for travelers who prioritize cleanliness and good service during their stay.
Staff
The staff at Home2 Suites Charleston West Ashley consistently receives high praise from guests for their friendliness, professionalism, and commitment to providing great customer service. Reviewers frequently highlight their experiences with helpful and accommodating staff members, noting that employees are attentive, efficient, and always eager to assist with a warm smile. Guests particularly appreciate the front desk team, mentioning specific individuals like Jamie, Vincent, and Fiona for their excellent service, friendliness, and professionalism. While there are occasional mentions of less-than-welcoming encounters, these are vastly outnumbered by positive interactions with staff who seem dedicated to ensuring a pleasant stay for everyone. Whether assisting with check-ins, providing information about local dining options, or simply enhancing the overall experience, the staff's dedication to guest satisfaction makes a significant impact. Overall, the commendable service and positive demeanor of the staff contribute greatly to the hotel's inviting and welcoming atmosphere.
3 Star
Home2 Suites Charleston West Ashley delivers a delightful lodging experience that, while perhaps not meeting the full expectations of a comprehensive three-star hotel, offers a range of valuable amenities that leave many guests eager to return. The hotel stands out for its spacious, well-maintained rooms, making it an appealing choice for families and pet owners alike. Visitors consistently praise the comfort and cleanliness of the accommodations, noting that the pleasant atmosphere contributes to a satisfying stay. The property is described as nice, with well-maintained facilities that consistently exceed expectations compared to other three-star establishments. Many guests express a strong desire to return, often recommending Home2 Suites as the preferred option for future visits to Charleston. Overall, the hotel presents itself as a reliable choice for short-term stays, leaving guests with positive impressions and plans to revisit.
Dog Friendly
Home2 Suites Charleston West Ashley has gained a reputation for being exceptionally pet-friendly, making it a go-to choice for travelers accompanied by their furry companions. Reviews highlight the welcoming atmosphere for dogs, creating a delightful environment where guests regularly see dogs on the premises. The hotel ensures convenience for pet owners with features like doggie waste stations strategically located in the back. Many guests appreciate this inclusive policy, mentioning how the pet-friendly approach has made them repeat visitors. This aspect of the hotel is particularly praised by those traveling with service dogs, who found the staff to be accommodating and friendly. For dog-loving travelers, the hotel offers a hassle-free experience by making pets feel like they are just as welcome as their human counterparts.
No, Home2 Suites Charleston West Ashley doesn't have any pool.
No, a spa isn't available at Home2 Suites Charleston West Ashley.
Yes, Home2 Suites Charleston West Ashley welcomes dogs.
No, parking facilities aren't available at Home2 Suites Charleston West Ashley.
Yes, Home2 Suites Charleston West Ashley has a gym.