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Summary of reviewsSandman Hotel Edmonton West provides guests with a comfortable and convenient stay, particularly noted for its prime location near West Edmonton Mall. This popular base for shopping and leisure enthusiasts offers easy access to dining options, including on-site restaurants such as Denny's and Chop Steakhouse, ensuring guests enjoy both convenience and variety in their culinary experiences. The hotel's recent renovations have resulted in modern, clean, and spacious rooms, which frequently leave a positive impression on guests. Families especially appreciate suites equipped with kitchenettes and direct access to the pool area, making it an ideal choice for those traveling with children.
The hotel's cleanliness and welcoming atmosphere contribute to a relaxing stay, complemented by exceptional staff known for their friendliness and professionalism. Attentive service is a hallmark of the experience, with staff often accommodating early check-ins and going above and beyond for guest satisfaction. Despite some minor maintenance and bedding issues, the consensus is overwhelmingly positive, with guests valuing the comfort and restful sleep offered by the hotel's accommodations.
Sandman Hotel Edmonton West stands out as a family-friendly destination, appealing to guests with children and pets through its spacious rooms and convenient amenities. The hotel's overall value is enhanced by its excellent service, strategic location, and ease of access to city attractions, making it a well-recommended choice for both leisure and business travelers to Edmonton. Show more
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Hotel near Golf Courses
This hotel is situated a moderate drive from Edmonton Country Club and is also noted for its proximity to Glendale Golf & Country Club, offering reasonable access to multiple golf courses.
Hotel Taking Steps Towards Sustainability
Sandman Hotels have a Green Team and sustainable purchasing practices. They source cleaning products with concentrated formulas to reduce deliveries and carbon footprint. They also have towel/linen reuse programs, recycling programs, and invest in energy and water management.
Hotel with Spa
The Sandman Hotel features an indoor pool, hot tub, and a spa salon for a relaxing stay. It also offers a gym and a golf course, catering to both relaxation and fitness needs.
Family Friendly Hotel
This hotel is a great option for families heading to West Edmonton Mall. It has close proximity to indoor rollercoasters, waterslides, and endless entertainment.
Accessible Hotel
Accessible Suites are available with space for wheelchair movement and lowered room features. Bathrooms in accessible suites feature Roll-In Showers (No Tub), Hand Held Shower Heads, and Grab Bars & Hand Rails. The hotel is wheelchair accessible throughout its grounds and adapted for the disabled.
Hotel for Honeymoon
Business Hotel
Hotel with Gym
3-Star Hotel
Room Types
Standard Room, 2 Queen BedsPlease note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies).
Standard Room, 1 King Bed, Sofa BedThis double room features a sofa, air conditioning, a microwave and a small refrigerator.
Tower Room, 1 King Bed, KitchenetteProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a refrigerator, kitchenware, a microwave and a toaster. The double room provides air conditioning, a tea and coffee maker, a wardrobe, a safe deposit box and a flat-screen TV with satellite channels. The unit offers 1 bed.
Tower Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, BalconyThe spacious suite has 1 bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite features a dining area, a flat-screen TV with satellite channels a washing machine and a balcony. The unit has 1 bed.
Tower Room, 1 King Bed, BalconyThis air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Standard Room, 1 Queen BedThis air-conditioned double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Standard Room, 1 King Bed, KitchenetteProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The well-fitted kitchenette features a refrigerator, kitchenware, a microwave and a toaster. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a seating area and a wardrobe. The unit offers 1 bed.
Standard Suite, 1 King Bed, Sofa Bed, KitchenetteProviding free toiletries, this suite includes a private bathroom with a shower and a hairdryer. In the well-fitted kitchenette, guests will find a stovetop, a refrigerator, kitchenware and a microwave. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a tea and coffee maker, as well as a wardrobe.
Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, ViewOffering free toiletries and bathrobes, this suite includes a private bathroom with a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned suite offers a flat-screen TV with satellite channels, a washing machine, a tea and coffee maker and a seating area.
Guest Reviews
7.6
Good
Location
Sandman Hotel Edmonton West offers a prime location, making it a popular choice for visitors looking to explore Edmonton's bustling west side. Its close proximity to the iconic West Edmonton Mall stands out as a key feature, providing a convenient base for shopping enthusiasts and leisure seekers alike. The hotel's location also affords easy access to numerous dining options, including fast food outlets and on-site restaurants, further enhancing the convenience for guests. The surrounding area features major roads and easy access routes, simplifying travel to and from the hotel. Many guests appreciate its centrality, noting the short drive to the shopping mall and the straightforward directions to casinos and other shopping venues. The excellent service and friendly staff complement the hotel's strategic position, making it a reliable choice for travelers. Whether visiting for leisure or business, the favorable location contributes significantly to the overall positive experience at the Sandman Hotel Edmonton West.
Breakfast
Travelers visiting Sandman Hotel Edmonton West will appreciate the convenience and dining options available on-site. The attached Denny’s restaurant stands out as a popular choice, offering 24-hour access to breakfast, which guests often find delicious. Many guests enjoyed being able to solve their breakfast and even dinner needs right within the hotel, highlighting the ease of access to dining. Additionally, the adjacent Chop restaurant receives praise for its excellent food and inviting atmosphere, further enhancing the overall dining experience.
Despite some initial confusion regarding breakfast inclusivity, the presence of these two restaurants ensures that guests have easy dining alternatives at their disposal. Families, in particular, find the location of rooms with direct access to the pool convenient, adding to the overall appeal for travelers looking for hassle-free accommodations and on-site amenities.
Dinner
Nestled in Edmonton West, the Sandman Hotel offers a delightful culinary experience right within its premises. Guests can conveniently choose from two on-site dining options, each catering to different tastes and occasions. The attached Denny's provides an excellent choice for a casual brunch, attracting visitors with its familiar, comforting menu. For those seeking a more refined dining experience, the Chop Steakhouse stands out as a highlight, consistently praised for its exceptional food and drinks. This higher-end option serves as a perfect spot for a memorable dinner or a relaxing drink. Beyond the hotel, a variety of dining choices populate the surrounding area, ensuring that guests enjoy an abundance of gastronomic possibilities during their stay. The combination of these offerings makes Sandman Hotel Edmonton West an attractive option for both convenience and quality dining.
Rooms
Located conveniently near West Edmonton Mall, Sandman Hotel Edmonton West offers spacious, clean, and well-equipped rooms. Guests appreciate the style of the rooms, noting their modern look and comfort. Many reviewers mention the cleanliness and comfort as standout features, with cozy beds frequently praised. The suites are particularly favored by families for their spaciousness, often equipped with kitchenettes including stove tops, microwaves, fridges, and even washer/dryers, providing a home-like experience for extended stays. Rooms in the tower are described as large, beautiful, and offering stunning city views from private balconies.
The hotel features a delightful pool area, with some rooms offering direct access, perfect for families with children. The poolside rooms enhance the stay, allowing guests to enjoy a relaxed and leisurely experience. Additionally, the hotel’s location is advantageous, offering convenient access to city attractions and dining options, with popular choices like Denny's on site. For those seeking relaxation, the cozy ambiance combined with the hotel’s amenities, such as a gym and excellent restaurant selection, ensures a comfortable and enjoyable stay. Despite occasional mentions of maintenance issues or odors, overall, guests feel that the value received matches the price paid, often remarking on exceptional service, including complimentary room upgrades.
Beds
Visitors to the Sandman Hotel Edmonton West have varied opinions about the beds, but many highlight a positive experience with the hotel's bedding. A significant number of guests found the beds to be comfortable, with soft and spacious accommodations, and praised the quality of the pillows for being plentiful and fluffy. The comfort of the beds seems to contribute to a restful night's sleep for several guests, enhancing their overall stay. However, some guests noted issues such as small and lumpy pillows, and discomfort with beds that felt either too soft or too hard. A few reviews mentioned specific problems like sagging or noisy mattresses that could impact the quality of sleep. Overall, while there are areas for improvement, the beds at this hotel offer a generally positive experience for those looking for restful and clean accommodations, adding to the value of a stay at this conveniently located hotel near the West Edmonton Mall.
Cleanliness
At the Sandman Hotel Edmonton West, guests can expect a welcoming atmosphere that is both comfortable and clean. The rooms are frequently highlighted for their spotless presentation, with many mentioning their size and recent renovations contributing to the overall comfort and satisfaction of their stay. Guests appreciate the well-maintained and quiet environment throughout the hotel, ensuring a peaceful night's sleep. The hotel's pool is a popular amenity, offering a clean and relaxing experience, often paired with the comfort of a balcony in some rooms for an added touch of luxury.
The staff receives high marks for friendliness and assistance, often going above and beyond to accommodate early check-ins and late check-outs, which adds to the sense of hospitality. Amenities like fresh coffee in the lobby each morning and convenient on-site dining options further enhance the stay. Easy access to city attractions and ample parking make this hotel a convenient choice for travelers seeking value and cleanliness in their accommodation.
Overall, Sandman Hotel Edmonton West earns praise for its exceptional cleanliness, comfort, and attentive service, making it a recommended choice for those visiting the area. Despite a few minor maintenance issues and isolated cleanliness concerns, the overwhelming consensus remains positive with many guests eager to return.
Staff
Travelers visiting the Sandman Hotel Edmonton West are consistently greeted by an outstanding team of staff known for their friendliness, helpfulness, and professionalism at all times of the day. Whether it's at check-in or during a stay, guests repeatedly praise staff members for their accommodating nature, such as allowing early check-ins or arranging transportation for larger groups. The front desk often garners commendations, with particular highlights about individuals like Maria and Sherene, who go above and beyond to ensure guest satisfaction through their exceptional service. The welcoming atmosphere extends throughout the hotel, contributing to smooth experiences from check-in all the way through to check-out.
Many guests appreciate the presence of two on-site restaurants, fantastic for convenient dining options. The property is attractive for families, offering a large, clean pool area as well as being conveniently located near the West Edmonton Mall. Overall, guests often leave with the impression that their needs and expectations were met with warmth and efficiency, making it a recommended choice for visitors to Edmonton. Whether traveling for leisure or business, the staff's dedication to providing excellent service leaves visitors eager to return.
Family
Sandman Hotel Edmonton West stands out as a family-friendly destination with its array of accommodating features. Families find the spacious rooms and suites ideal for both short and extended stays, providing ample space for up to four members. A notable highlight is the convenient proximity to West Edmonton Mall, adding a layer of attraction, alongside the ease of dining with a Denny’s situated right within the building. The hotel's commitment to guest satisfaction is evident, with frequent upgrades to family suites and attentive service from staff, ensuring an enjoyable stay.
The hotel's swimming pool emerges as a favorite among families, especially children. The pool area provides a relaxing atmosphere for parents, with comfortable seating enabling them to unwind while keeping an eye on their children. Rooms that offer direct access to the pool further enhance the appeal for families, allowing for seamless in-and-out swimming throughout the stay. The pool and hot tub area is described as clean and spacious in photos, delivering on the guests' expectations.
Overall, Sandman Hotel Edmonton West is well-recognized as a splendid choice for families traveling with small children and pets. The convenience of pool access from rooms, accommodating staff, and its location near major attractions make it a welcoming place for repeat visits, promising a gratifying experience every time.
3 Star
Sandman Hotel Edmonton West provides a pleasant three-star experience for travelers seeking comfort and convenience. Guests repeatedly commend the hotel for its modern and clean appearance, highlighting its relaxing pool and accommodating atmosphere. The beds are noted for their comfort, ensuring a restful night's sleep. The staff is frequently praised for their helpfulness in reducing stress during the stay. Located strategically, the hotel is just a short drive to key attractions, including coffee shops, grocery stores, and the renowned West Edmonton Mall. Additionally, the hotel's partnership with a Denny's restaurant downstairs offers good pricing options for dining without venturing far. Overall, the hotel maintains a quiet ambiance, making it an ideal spot for guests looking to explore Edmonton while enjoying a satisfying stay.
No, Sandman Hotel Edmonton West doesn't have any pool.
Yes, a spa is available at Sandman Hotel Edmonton West.
No, Sandman Hotel Edmonton West doesn't allow dogs.
No, parking facilities aren't available at Sandman Hotel Edmonton West.