Mercure Epinal Centre

Epinal 48.17306900, 6.44535100 , 13 Place Emile Stein (Show on Map)
7.7
Good


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Summary of reviewsMercure Epinal Centre receives positive recognition for its central location, offering easy access to popular city attractions, shops, and dining options. This strategic positioning appeals to both leisure and business travelers, with guests appreciating the convenience of exploring Epinal on foot. The hotel's inviting amenities including a swimming pool, sauna, and hammam further enhance the guest experience, complemented by the availability of free parking.

Visitors frequently commend the breakfast experience for its variety and quality, featuring an extensive buffet of local products served in a welcoming ambiance. The hotel’s restaurant also garners favorable reviews for its delicious meals and use of quality ingredients.

Guests praise the rooms for their spaciousness and comfort, particularly noting the high-quality beds which contribute to restful sleep. The clean and modern accommodations, along with practical amenities and areas like the pool and spa, provide a comfortable retreat. Families find the hotel accommodating, with ample room sizes and facilities that cater well to group stays.

The remarkable cleanliness of the hotel is often noted, reflecting the conscientious efforts of the housekeeping staff. Despite minor maintenance issues, the overall condition and appearance of the establishment remain satisfactory for most visitors.

Staff at Mercure Epinal Centre are consistently highlighted for their friendliness and professionalism. Their availability and attentive service greatly contribute to the warm and welcoming atmosphere, enhancing the overall guest experience.

The hotel's spa facilities, while smaller than anticipated, offer a good range of services, providing guests with a relaxing escape. The gym, alongside wellness amenities, earns appreciation though some equipment and space improvements could enhance the experience.

Despite the parking area being a disappointment for some due to its limited and narrow spaces, the hotel manages the space effectively, ensuring a convenient solution for guests. Families, especially, find the hotel a suitable stopover with options for family-sized rooms and child-friendly amenities.

Although some guests debate the establishment's four-star rating due to dated décor in certain areas, the hotel’s commitment to guest satisfaction through its service, comfort, and location makes it a commendable option for those visiting Epinal.
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Hotel with Spa
The hotel features a spa area with a heated swimming pool, balneotherapy, sauna, and hammam. Guests can also enjoy beauty treatments. It's centrally located, a short walk from Épinal's attractions.

Dog Friendly Hotel
This hotel allows pets and is located near the Moselle River, offering easy access to city sights. It also has a restaurant and bar.

Hotel with Swimming Pool
This hotel is centrally located and offers a well-being area. It provides beauty treatments and has a terrace overlooking the Moselle, enhancing the overall experience with its amenities.

  Heated Pool    Indoor Pool  


Hotel with Parking
Located near the Moselle River and a short walk from the city center, this hotel features both open-air and underground parking. Its central location and parking facilities make it a practical choice.

EV charging stations  


Accessible Hotel
This hotel is recognized as wheelchair accessible and belongs to the barrier-free hotels in Épinal. It provides 2 disability-friendly rooms and has a lift, ensuring ease of movement throughout the premises.

Hotel with Gym
This hotel provides a fitness center and a relaxation area, including a heated swimming pool. It also offers a spa and wellness center with massage, a hot tub, a sauna, and a steam room.

Hotel with EV Charging Stations
Being part of the Mercure chain, this hotel provides a reliable and comfortable experience. The presence of EV charging adds to its appeal for modern travelers.

4-Star Hotel
A 4-star hotel located in the city center, featuring a well-being area with an indoor pool, spa, hot tub, sauna, hammam, and gym. It also includes a restaurant and terrace, providing a well-equipped and comfortable experience praised by guests for its location and facilities.

Hotel with Indoor Pool
Mercure Epinal Centre offers a heated indoor pool within its balneotherapy space, providing guests with a relaxing environment that includes a jacuzzi and hammam for enhanced well-being.

Hotel with Heated Pool
Located near the center of Epinal, this hotel features a spa area with a heated indoor swimming pool and a whirlpool bath. Additional wellness facilities include a sauna and a fitness room.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Room Types
Standard One Double Bed With a contemporary-style, this air-conditioned room features a minibar, tea and coffee facilities and a flat-screen TV with 50 satellite channels. Free WiFi and a private bathroom are available.

Privilege Double Room The spacious double room offers a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a safe deposit box, as well as heating. The unit has 1 bed.

Family Suite with One Double Bed and Twin Beds The spacious quadruple room features a minibar, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The quadruple room offers a flat-screen TV with satellite channels, a wardrobe, a carpeted floor and heating. The unit has 3 beds.

Standard Twin Room The unit has 2 beds.

Standard Double Room with Sofa Bed The unit has 2 beds.

Classic Attic Room with Double Bed The unit offers 1 bed.

Guest Reviews
7.7
Good
Location
Mercure Epinal Centre boasts a strategic location that appeals to guests with its central position in the heart of Epinal. This hotel is perfectly situated for those who wish to explore the city on foot, as it provides easy access to popular attractions, shops, and restaurants. Positioned near the Place des Vosges and within walking distance of both the train station and the convention center, it offers a convenient base for both leisure and business travelers. Guests appreciate the proximity to the city center, which allows for quick visits to the museum and downtown terraces, as well as shopping opportunities. The hotel's accessibility and free parking are added benefits for those traveling by car. Visitors enjoy a stay enhanced by welcoming staff and charming amenities such as a swimming pool, sauna, and hammam, contributing to a comfortable and relaxing experience in this vibrant city locale.

Breakfast
The breakfast experience at Mercure Epinal Centre has received high praise from guests, with many highlighting the variety and quality of the offerings. Described as excellent, superb, and hearty, the breakfast buffet provides a wide selection that caters to diverse tastes, featuring local products and quality items. Guests were particularly impressed by the extensive and delicious options available, emphasizing that the breakfast is complete and well presented. Noteworthy mentions include a very good assortment of bread and a generous array of choices that ensure a satisfying start to the day. While the breakfast's pricing may be considered steep by some, the welcoming and friendly staff, along with the pleasant ambiance, contribute positively to the overall dining experience. Despite a few mentions of needing occasional restocking in the breakfast room or critiques on the industrial nature of some options, the breakfast service at Mercure Epinal Centre stands out as a highlight for a substantial number of guests, offering a delightful morning culinary experience.

Dinner
The restaurant at Mercure Epinal Centre garners a favorable reputation among its guests, primarily for its quality food and satisfying dining experiences. Diners often describe the meals as delicious and commend the use of quality ingredients. Many find both dinner and breakfast to be commendable, enjoying the overall dining quality. However, there are a few areas where experiences vary, such as the convenience of food options with some guests noting the availability of eateries within walking distance. While the main restaurant impresses, the ambiance could benefit from some updates, catering to those looking for a more refreshed dining atmosphere. Despite some minor critiques on certain dishes being too salty or not hot enough, the restaurant generally satisfies its patrons, contributing positively to their stay at the hotel.

Rooms
Nestled in the picturesque town of Epinal, Mercure Epinal Centre offers an inviting blend of comfort and modernity. Guests frequently highlight the spacious and well-appointed rooms, with many enjoying the generous size and modern amenities such as air conditioning. The comfort of the beds ensures a restful night’s sleep, complementing the tranquil ambiance that pervades the establishment. Families find the hotel accommodating, with suites perfectly suited for groups of four, boasting ample space and modern furnishings.

The hotel's commitment to cleanliness is evident, with rooms consistently described as tidy and fresh. Some rooms have undergone recent renovations, enhancing their appeal with a contemporary flair. However, a few areas may still require additional updates. The practical, modern bathrooms accompany the nice decor, contributing to a pleasurable stay.

Added amenities like the pool, jacuzzi, and hammam receive nods of approval for their cleanliness and functionality, making relaxation a breeze. Although parking may present a minor challenge, the hotel's prime location compensates with easy access to local attractions. The friendly and helpful staff, coupled with the excellent dining options, further enrich the guest experience. While some rooms are noted as needing aesthetic refreshment, the overall consensus paints Mercure Epinal Centre as a comfortable retreat with a welcoming atmosphere.

Beds
Guests at Mercure Epinal Centre frequently praise the hotel for its outstandingly comfortable beds. Many reviews highlight the high quality of the bedding and mattresses, which contribute significantly to a restful and pleasant sleep experience. The beds are described as very comfortable or super comfortable, indicating a consistent level of satisfaction with the sleep environment provided. Guests seem to appreciate the attention to comfort, making the accommodation an excellent choice for those seeking a good night's rest. This emphasis on quality bedding enhances the overall appeal of staying at the hotel.

Cleanliness
Mercure Epinal Centre impresses with its outstanding cleanliness, evident in the numerous comments praising the immaculate condition of the rooms and bathrooms. Guests frequently highlight the clean and spacious accommodation, complimenting the conscientious housekeeping staff who maintain high standards throughout the hotel. The establishment's central location adds to its appeal, making it a practical choice for travelers seeking a well-kept base from which to explore the city.

While the hotel generally maintains an excellent level of cleanliness, a few guests have noted minor issues such as unpleasant odors in the hallways and pool area, as well as some maintenance concerns regarding room facilities like towel hooks and shower storage. Additionally, the establishment shows some signs of its age, with isolated comments on insulation and occasional wear and tear on carpets and window fittings. Despite these challenges, the welcoming personnel and good value for money help ensure a comfortable and satisfying stay for most visitors.

Staff
The Mercure Epinal Centre boasts a highly praised staff, known for their consistent friendliness and professionalism. Guests frequently highlight the welcoming atmosphere created by the hotel team, describing them as courteous, attentive, and always ready to help. The staff's availability and kindness are consistently appreciated, contributing significantly to the overall positive experience of staying at the hotel. Despite an isolated remark about some reception staff, the general consensus portrays a warm and accommodating team concerned about meeting the needs of their guests. Many reviewers commend the skill and dedication shown by the staff, including those in reception and the restaurant, who ensure a top-notch service experience. With its excellent location close to the city and the museum, the Mercure Epinal Centre benefits further from its superb staff, making it an ideal choice for those seeking a friendly and professional hospitality environment.

Spa
Tucked in the vibrant heart of the city, Mercure Epinal Centre boasts a spa area that becomes a highlight for many visitors. The hotel offers a variety of facilities within its wellness space, including a pool, jacuzzi, sauna, and hammam. Guests generally find these services pleasant, appreciating the complimentary towels provided for their use. The spa is noted for delivering excellent services, with the pool area being particularly enjoyed by families. Visitors also have access to a gym and a beauty institute on-site, expanding the range of wellness options. However, some feel the spa area is smaller than expected and suggest that it could benefit from some updates. Despite this, it remains a calm and inviting retreat within the bustling city, providing guests with a peaceful space to unwind.

Gym
At Mercure Epinal Centre, guests appreciate the gym and its amenities, although opinions vary. The fitness area is generally praised for being suitable and functional, with some visitors highlighting it as well-equipped and featuring state-of-the-art equipment. The hotel offers access to a range of wellness facilities, including a sauna, pool, and jacuzzi, which enhance the overall gym and spa experience. However, there have been mixed remarks about the availability and condition of gym equipment, suggesting that some may find it in need of attention. Pool access, although available, may sometimes be disrupted without prior notice. Nevertheless, these facilities contribute to a generally positive wellness experience for guests, complementing the comfort of well-appointed rooms and spacious bathrooms.

Pool
The Mercure Epinal Centre hotel boasts an appealing and well-regarded pool area, which guests consistently appreciate. With flexible hours that extend until 11 PM, the pool provides an excellent opportunity for relaxation after a day of exploration. In addition to the pleasant swimming pool, the wellness area features a sauna, jacuzzi, spa, and hammam, offering diverse options for rejuvenation. Many guests find these facilities to be impeccable and a delightful complement to their stay, noting the water temperature in the pool is generally good, though there are occasional remarks about it being a bit cold.

The pool, while not large, serves as a great distraction, particularly for families with children, who enjoy a break in their travel routine. Access to the pool is a notable advantage, though it's worth mentioning that the availability is complimentary for hotel guests only during specific daytime hours, with extra charges applicable otherwise. The comprehensive spa services, including treatments and massages, add an extra layer of relaxation, enhancing the overall guest experience. Located conveniently with on-site parking, the hotel also features an excellent breakfast, rounding out a comfortable and enjoyable visit. Despite some minor criticisms about crowding and temperature, the clean and well-equipped pool area remains a highlight of the Mercure Epinal Centre.

Parking
When visiting the Mercure Epinal Centre, one key aspect to consider is its parking situation. The hotel offers both outdoor and indoor parking options, with the latter being underground and requiring a fee. While the idea of secure, paid parking sounds convenient, many guests found the experience to be challenging. The parking spaces are notably narrow and best suited for small cars, making maneuvering a larger vehicle quite difficult. The limited number of parking spots also means that availability can be hit or miss, especially since the parking operates on a first-come, first-served basis. For those driving large vehicles or arriving late, this can pose a problem. Despite the cramped nature of the parking, the hotel does manage the space efficiently, ensuring that it is organized as best as possible under the circumstances. Additionally, a few free outdoor parking spaces can be found in front of the hotel, offering an alternative for those who prefer not to use the underground lot. Overall, while the parking facilities might not be ideal for everyone, they generally provide secure and practical solutions for hotel guests who are prepared.

Family
Mercure Epinal Centre garners positive remarks from families seeking a convenient and comfortable stopover. The hotel offers spacious and clean family rooms, including options like family suites and connected rooms, which are ideal for accommodating four people. These arrangements make the hotel particularly suitable for families on the go, providing a nice setup to recharge during a journey, such as towards the Ardèche or while exploring around Epinal.

Children enjoy the pool for a refreshing break after travel, though some guests noted that the water temperature may not be ideal in cooler months like April. Despite this minor issue, the hotel is generally appreciated for short family stays. The presence of friendly staff contributes to a pleasant atmosphere, enhancing the overall experience for families. While the hotel accommodates both children and pets, certain amenities like soap placement might not be entirely child-friendly. Nonetheless, for a leisurely stop or a winter getaway, Mercure Epinal Centre stands out as a reliable and welcoming choice for families.

4 Star
Mercure Epinal Centre has been a subject of debate among its guests regarding its four-star rating. Many visitors express disappointment, pointing out that the establishment appears outdated for a hotel of its supposed caliber. Remarks about fixtures and fittings reminiscent of the 1980s suggest that the décor, specifically in the rooms and hallways, yearns for modernization. While some guests affirm that the hotel deserves its four stars, others feel that both the rooms and, in particular, the bathrooms have not been sufficiently renovated to meet the standards expected of a four-star hotel. The consensus seems to indicate that, although the hotel may have potential, its current state leaves some guests questioning its rating, with opinions hinting that a three-star rating might be more appropriate until significant updates are made.


Yes, Mercure Epinal Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Mercure Epinal Centre.

Yes, Mercure Epinal Centre welcomes dogs.

Yes, parking facilities are available at Mercure Epinal Centre.

Yes, Mercure Epinal Centre has a gym.

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