Saura Hotel, Agra - A Club Mahindra Associate
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Summary of reviewsSaura Hotel in Agra, a Club Mahindra Associate, provides a stay that combines excellent location, spacious rooms, and a generally positive atmosphere. Its strategic location near the expressway makes it accessible and convenient for travelers, with the added benefit of being close to the Taj Mahal while offering a serene environment. The rooms are noted for their spaciousness, comfort, and cleanliness, with many offering delightful views, contributing to a pleasant stay experience akin to a higher-starred establishment.
Guests frequently highlight the helpful and professional staff, who strive to maintain a welcoming environment. The pool, although small, is kept clean and offers a refreshing space for relaxation, enhanced by the addition of a steam bath. Breakfasts at the hotel have received praise for variety and excellent service, although some guests found room for improvement with freshness and taste. Dinner experiences appear more mixed, with some enjoying the food while others found it average and somewhat overpriced.
In terms of areas for improvement, some rooms reportedly have a damp smell, and there are occasional maintenance issues like worn linens and malfunctioning amenities. Additionally, while the hotel exudes a positive ambiance, some felt the service and amenities did not quite align with the expectations of a five-star rating. Despite these areas needing attention, many guests leave Saura Hotel satisfied, appreciating its appealing combination of accessibility, comfort, and friendly service.
Categories
Guests frequently highlight the helpful and professional staff, who strive to maintain a welcoming environment. The pool, although small, is kept clean and offers a refreshing space for relaxation, enhanced by the addition of a steam bath. Breakfasts at the hotel have received praise for variety and excellent service, although some guests found room for improvement with freshness and taste. Dinner experiences appear more mixed, with some enjoying the food while others found it average and somewhat overpriced.
In terms of areas for improvement, some rooms reportedly have a damp smell, and there are occasional maintenance issues like worn linens and malfunctioning amenities. Additionally, while the hotel exudes a positive ambiance, some felt the service and amenities did not quite align with the expectations of a five-star rating. Despite these areas needing attention, many guests leave Saura Hotel satisfied, appreciating its appealing combination of accessibility, comfort, and friendly service.
Romantic Hotel
This hotel offers a comfortable stay with essential amenities. Its facilities and service provide a relaxing experience for couples.
Hotel with Parking
This hotel provides free private parking and valet parking services. An onsite car park is available, offering convenient parking options for guests.
Hotel with Gym
Saura Hotel includes gym facilities, allowing guests to maintain their fitness routine while traveling.
Hotel with Outdoor Pool
This hotel features a year-round outdoor pool and mentions having two pool areas, with some rooms offering pool views. This provides guests with multiple options for swimming and relaxation.
Hotel with All Inclusive Packages
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
5-Star Hotel
Guest Reviews
Saura Hotel, Agra – A Club Mahindra Associate, boasts a commendable location that caters to different kinds of travelers. Positioned conveniently next to the expressway, the hotel provides excellent connectivity, allowing guests to bypass city traffic with ease, making it ideal for those journeying through Agra. The property is strategically located at the start of Agra, offering both a serene environment and ease of access. For tourists, the proximity to the iconic Taj Mahal is a bonus, ensuring that visits to the monument are straightforward.
Situated on the outskirts, this well-kept structure offers diverse services, setting it apart as a standout choice for those seeking peace away from the bustling city center. The panoramic views from the top floors add to the property’s allure, providing guests with delightful vistas. While a distance of about 10 kilometers separates it from the city's core, its offbeat charm and soothing surroundings more than compensate for the drive. Furthermore, it is the first prominent hotel at the expressway's end, making it a convenient stop for those traveling through Agra. Overall, Saura Hotel’s location is an inviting blend of accessibility and tranquility, perfect for those looking for a restful break in Agra.
When staying at Saura Hotel, Agra - A Club Mahindra Associate, guests can generally expect a breakfast experience with some mixed feedback. On the positive side, several reviews praise the breakfast for its excellent cuisine, great variety, and exceptional service. Many appreciated the varied buffet and found the breakfast to be really good and especially pleasing. However, not all feedback was glowing. Some guests found the breakfast to be lacking in variety, with options being limited and sometimes cold. A few pointed out issues with freshness and taste, describing the breakfast as bland or even stale. Overall, while the breakfast has its high points, some guests encountered areas that could use improvement.
At Saura Hotel in Agra, the dinner experience seems to evoke a mixed response. A number of guests found the food to be very tasty, highlighting some positive culinary experiences. However, others felt the food was merely average and a bit on the expensive side. While some appreciated the overall goodness, there was noticeable discontent regarding the quality and variety of options, with some comparing it unfavorably to other high-end hotel experiences. The buffet, priced at ₹ 999 per person, was seen as having limited dishes, and some diners were disappointed by cold or poorly presented meals. The dining room ambience, likened to a cafeteria, left much to be desired, with concerns over cleanliness and the industrial nature of some products served. Overall, while some guests did find elements of the dinner pleasing, it appears the hotel could enhance its dining offerings to better meet diverse expectations.
Saura Hotel in Agra offers rooms that impress with their spaciousness and good design, providing guests with a sense of comfort and security. The overall cleanliness of the rooms and bathrooms is generally appreciated, with guests frequently noting the well-managed and tidy nature of the accommodations. Many rooms provide excellent views, such as the suite room with a view of the Taj, complemented by comfortable beds and quality linens. While some reviews mention rooms feeling a bit dated or worn, the interiors maintain a good aesthetic and the hotel offers value for money. However, there are occasional mentions of areas that could benefit from enhanced cleaning and maintenance improvements, such as addressing issues with door locks. Despite these minor drawbacks, the helpful staff and well-upholstered rooms contribute to a satisfactory stay, providing an ambiance akin to a higher-starred establishment.
Saura Hotel in Agra offers a mixed experience when it comes to the beds available in their rooms. On the positive side, guests have found the beds to be super cozy and comfortable, with great bed and pillow options available to suit various preferences. However, some guests have noted concerns regarding bed linens, mentioning they appeared worn out and not fresh, with a greyish hue rather than pure white. Additionally, some visitors faced issues with the condition of the mattresses, reporting them as soggy and even broken in some instances. There have been specific cases where single beds were arranged instead of the requested single, which has led to disappointment for a few guests. Despite these challenges, the overall comfort of the beds and pillows has been appreciated by many.
Saura Hotel, in the historical city of Agra, offers a range of cleanliness experiences for its guests. Many visitors praise the hotel for its clean and tidy environment and appreciate the comfort of their stay, highlighting the courteous and helpful staff who are responsive to any requests. The general atmosphere of the hotel is described as very clean and suffice for guest satisfaction from arrival to departure.
However, some reviews indicate that there are areas in need of improvement. Certain rooms have been noted to have a damp smell, and issues such as torn sheets, malfunctioning refrigerators, and dusty entries have been mentioned. Some guests have observed stains on menu cards and unclean tables, suggesting inconsistencies in maintenance across the property. Nevertheless, while the reviews convey mixed experiences, some guests found their stay to be perfect regarding service and overall experience, emphasizing a level of cleanliness that satisfied most visitors’ expectations.
Saura Hotel in Agra, a Club Mahindra Associate, receives mixed reviews regarding its staff service. While there are positive remarks highlighting the helpfulness and friendliness of the staff, with many noting their politeness and professionalism, there are also criticisms about their training and customer service capabilities. Guests often mention the welcoming environment created by the attentive and informative staff members who are eager to assist. However, some guests have found certain staff members untrained and lacking in warmth, noting instances of rude behavior and unprofessionalism. Although there are areas where the hotel staff could improve, particularly in guest relations and food and beverage services, the overall atmosphere remains positive for many visitors due to the efforts of the youthful and energetic team.
Saura Hotel in Agra promises an unpretentious yet appealing pool experience. The pool, while on the smaller side, maintains a high standard of cleanliness, offering guests a refreshing dip. Situated conveniently close to the highway, the location is accessible, ensuring guests can easily find their way to a relaxing swim. This open-to-all pool sometimes sees a crowd, adding to its lively atmosphere. Although it lacks temperature control, the pool remains a key feature of the hotel's pleasant recreational area, complete with a steam bath for guests seeking additional relaxation.
Saura Hotel in Agra, a Club Mahindra Associate, seems to have garnered mixed feedback regarding its five-star rating. A significant portion of guest reviews express surprise and dissatisfaction with the hotel's rating, mentioning the absence of expected five-star facilities and services. Guests highlight issues such as the lack of swimming costumes available for rent or free, which is often an expected amenity at a property of this status. Some reviews also mention shortcomings in professionalism, noting that breakfast service could be improved since items were depleted quickly. Overall, there is a recurring sentiment among guests that the hotel does not fully meet the standards typically associated with five-star properties, sometimes even comparing it unfavorably to three-star establishments.
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Location
Situated on the outskirts, this well-kept structure offers diverse services, setting it apart as a standout choice for those seeking peace away from the bustling city center. The panoramic views from the top floors add to the property’s allure, providing guests with delightful vistas. While a distance of about 10 kilometers separates it from the city's core, its offbeat charm and soothing surroundings more than compensate for the drive. Furthermore, it is the first prominent hotel at the expressway's end, making it a convenient stop for those traveling through Agra. Overall, Saura Hotel’s location is an inviting blend of accessibility and tranquility, perfect for those looking for a restful break in Agra.
Breakfast
Dinner
Rooms
Beds
Cleanliness
However, some reviews indicate that there are areas in need of improvement. Certain rooms have been noted to have a damp smell, and issues such as torn sheets, malfunctioning refrigerators, and dusty entries have been mentioned. Some guests have observed stains on menu cards and unclean tables, suggesting inconsistencies in maintenance across the property. Nevertheless, while the reviews convey mixed experiences, some guests found their stay to be perfect regarding service and overall experience, emphasizing a level of cleanliness that satisfied most visitors’ expectations.
Staff
Pool
5 Star
Yes, Saura Hotel, Agra - A Club Mahindra Associate has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Saura Hotel, Agra - A Club Mahindra Associate.
No, Saura Hotel, Agra - A Club Mahindra Associate doesn't allow dogs.
Yes, parking facilities are available at Saura Hotel, Agra - A Club Mahindra Associate.
Yes, Saura Hotel, Agra - A Club Mahindra Associate has a gym.
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