The Artisan Hotel Istanbul - MGallery Collection
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Summary of reviewsThe Artisan Hotel Istanbul - MGallery Collection is frequently lauded for its exceptional location, placing guests near iconic attractions like the Bosphorus shoreline, Taksim Square and Dolmabahce Palace. Its central yet tranquil setting with easy access to tram, ferry and bus stops, enhances its appeal. Although walking uphill to some areas can be challenging, the hotel's proximity to cultural and leisure hubs, coupled with a vibrant neighborhood rich in cafes, restaurants and supermarkets, makes it a top choice for sightseers.
Guests often praise the hotel's cleanliness, stylish decor and the welcoming, courteous staff. The rooftop bar and restaurant, offering breathtaking views, add a touch of luxury to the overall experience. Rooms are particularly noted for their spaciousness and modern design, ensuring a comfortable and quiet stay. High-quality amenities, such as comfortable beds, large bathrooms and soundproofed interiors, further elevate the experience.
The breakfast experience receives mixed reviews. While the stunning views from the top-floor restaurant and the delicious selection of Turkish flavors are appreciated, some guests find the variety lacking and the breakfast area sometimes messy. Dinner experiences are generally positive with the rooftop restaurant's ambiance and food quality receiving praise, though some find the prices high and the menu options limited.
Wi-Fi connectivity has been a point of frustration for many with frequent disconnections and slow speeds, particularly in the rooms. The need to obtain and renew access codes adds to the inconvenience.
Parking at the hotel is deemed a significant advantage, especially with valet service available, despite some challenges accessing the parking lot. The availability of EV charging stations is a notable perk for eco-conscious travelers.
Families find the hotel accommodating with child-friendly amenities and spacious rooms that cater to their needs. However, its location may not suit everyone seeking family-specific activities.
For nightlife enthusiasts, the hotel's central location near lively bars and entertainment venues is a major draw, though some might find the nighttime noise disruptive.
Beds at the hotel are mostly praised for their comfort, contributing to a restful stay, although a few guests mentioned finding them too firm. Overall, The Artisan Hotel Istanbul - MGallery Collection stands out for its blend of comfort, aesthetic appeal and superb location, making it a reliable choice for travelers.
Categories
Guests often praise the hotel's cleanliness, stylish decor and the welcoming, courteous staff. The rooftop bar and restaurant, offering breathtaking views, add a touch of luxury to the overall experience. Rooms are particularly noted for their spaciousness and modern design, ensuring a comfortable and quiet stay. High-quality amenities, such as comfortable beds, large bathrooms and soundproofed interiors, further elevate the experience.
The breakfast experience receives mixed reviews. While the stunning views from the top-floor restaurant and the delicious selection of Turkish flavors are appreciated, some guests find the variety lacking and the breakfast area sometimes messy. Dinner experiences are generally positive with the rooftop restaurant's ambiance and food quality receiving praise, though some find the prices high and the menu options limited.
Wi-Fi connectivity has been a point of frustration for many with frequent disconnections and slow speeds, particularly in the rooms. The need to obtain and renew access codes adds to the inconvenience.
Parking at the hotel is deemed a significant advantage, especially with valet service available, despite some challenges accessing the parking lot. The availability of EV charging stations is a notable perk for eco-conscious travelers.
Families find the hotel accommodating with child-friendly amenities and spacious rooms that cater to their needs. However, its location may not suit everyone seeking family-specific activities.
For nightlife enthusiasts, the hotel's central location near lively bars and entertainment venues is a major draw, though some might find the nighttime noise disruptive.
Beds at the hotel are mostly praised for their comfort, contributing to a restful stay, although a few guests mentioned finding them too firm. Overall, The Artisan Hotel Istanbul - MGallery Collection stands out for its blend of comfort, aesthetic appeal and superb location, making it a reliable choice for travelers.
Luxury Hotel
Located in the vibrant Gumussuyu neighborhood, this hotel offers stylish accommodations with a focus on art and design. Known for its unique ambiance and personalized service.
Dog Friendly Hotel
This hotel is known to be pet-friendly. Its central location allows easy access to pet-friendly parks and walking areas. It provides a unique and refined experience for both guests and their dogs.
Hotel with Parking
Located in Gumussuyu, Beyoglu, this hotel provides parking. It's suitable for visitors who want to explore the area with the convenience of having parking available.
EV charging stations
Accessible Hotel
This hotel offers a highly detailed list of accessible room features including low-height desks, grab bars in showers (28 inches high), and low-height counters and sinks (31 inches high). Wheelchair-width doorways (37 inches), fixed shower seats, and bathroom emergency pull cords are provided. Wheelchair-accessible parking and access to all common and public areas are explicitly available.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
5-Star Hotel
About The Artisan Hotel Istanbul - MGallery Collection
License: 13722
Guest Reviews
Location
Guests commend the hotel's proximity to cultural and leisure hubs like Besiktas Stadium and the Vodafone Arena. The quiet, central location allows visitors to enjoy the vibrant atmosphere of Taksim Square without the accompanying hustle and bustle. The uphill walk to certain areas like Taksim can be tiring, but it's perceived as a minor inconvenience compared to the overall benefits of staying in a central, yet tranquil spot.
In addition to its prime location, the hotel is noted for its cleanliness, stylish modern decor and friendly, respectful staff. The rooftop bar and restaurant offer splendid views, adding to the overall pleasant experience. The area surrounding the hotel is vibrant with cafes, restaurants, supermarkets and other amenities within walking distance.
While the walk from the hotel to key locations can be challenging due to the steep hills, guests appreciate the exercise and the stunning views along the way. The Artisan Hotel Istanbul - MGallery Collection's blend of comfort, aesthetic appeal and superb location make it a standout choice for visitors.
Breakfast
However, there are several critical comments regarding the breakfast. Many guests felt that the breakfast options were repetitive and lacked variety with the same items served daily. Another common complaint is that the breakfast area is small and can become messy and neglected. Some visitors also noted that the breakfast did not meet the expectations of a five-star hotel with limited fresh fruit and hot dishes that were not up to standard.
Despite these criticisms, the breathtaking views and the agreeable service provided by the staff seem to compensate for the shortcomings to some extent, making breakfast at The Artisan Hotel Istanbul - MGallery Collection a generally enjoyable experience for many guests.
Dinner
However, some diners found the pricing of food and beverages to be on the higher side and mentioned that the dinner quality did not always meet their expectations. There were also complaints regarding the absence of diverse menu options and the service during events, as some guests felt overlooked.
Though breakfast receives mixed reviews with some guests noting a lack of variety and quality compared to dinner, the overall dining setting, particularly with its beautiful views, remains an appealing aspect of the hotel. Despite facing some service issues and high prices, the rooftop restaurant's superb view and decent food quality seem to leave a positive impression.
Rooms
Many rooms offer beautiful views, particularly of the Bosphorus, adding to the overall luxury feel. The amenities, including comfortable beds, slippers, bathrobes and high-standard cosmetics, are well-received. Daily cleaning services ensure that the rooms remain spotless and the well-furnished interiors contribute to a pleasant experience.
Guests also appreciate the hotel's friendly and efficient staff service, which enhances the accommodation experience. Despite some reports of smaller rooms or occasional discrepancies between room descriptions and actual conditions, most reviews affirm that the rooms are welcoming and enjoyable. Overall, The Artisan Hotel Istanbul - MGallery Collection provides a high standard of comfort and cleanliness, making it a reliable choice for travelers seeking a blend of modernity, convenience and tranquility.
Beds
However, not all feedback was consistently positive. Some guests found the beds a bit too hard or uncomfortable, as noted in comments like The beds were a bit too hard and The bed is uncomfortable. Furthermore, while the main beds were typically described as very comfortable, there were issues with the extra beds, which were described as uncomfortable and not of the same quality.
Cleanliness was also a common point of approval with many reviews mentioning clean beds and rooms. Yet, there was a remark about the bed linen not being changed during the stay. Overall, while some guests did have minor complaints, the majority found the bed quality and comfort at The Artisan Hotel Istanbul - MGallery Collection to be excellent, contributing positively to their stay.
Cleanliness
Several reviews emphasized the hotel's high hygiene standards and organized facilities, ensuring a pleasant stay for visitors. Rooms were described as spacious, comfortable and aesthetically pleasing, often cleaned to a high standard. The hotel lobby and other common areas also received praise for their cleanliness and welcoming scent, adding to the overall positive impression.
However, there were some isolated incidents reported where room cleanliness did not meet expectations with mentions of certain areas being dusty or not thoroughly cleaned. Despite these occasional setbacks, the majority of reviews still strongly commend the hotel's cleanliness, highlighting it as a key feature of The Artisan Hotel Istanbul - MGallery Collection. Overall, guests can expect a clean and comfortable stay, supported by dedicated and professional staff.
Staff
Some reviews pointed out that the front office, housekeeping and restaurant staff were particularly commendable for their service quality and kind demeanor. The team's willingness to assist with various requests, such as providing information about the city or helping with bookings, was appreciated by many. The presence of well-mannered and accommodating staff contributed significantly to positive experiences.
However, not all feedback was glowing. A number of reviews mentioned issues such as poor English proficiency among some staff members, occasional unprofessional behavior and a lack of responsiveness to specific requests. There were also mentions of uncooperative attitudes, particularly from management and breakfast supervisors. Instances of perceived rudeness and a lack of knowledge about the local area were noted.
Overall, while the majority of guests found the service at The Artisan Hotel Istanbul - MGallery Collection excellent with many praising the staff's friendliness and helpfulness, there were some areas highlighted for improvement, particularly regarding language skills and responsiveness under pressure.
Wi-Fi
Parking
The parking facility, though limited, is appreciated by guests with some noting the private parking option as a beneficial feature. However, accessing the parking lot might be a bit challenging for some cars and there is no designated parking area directly in front of the hotel. Despite these minor inconveniences, the availability of free parking is a considerable perk that adds to the overall positive feedback on the hotel's amenities.
EV charging stations
Family
Despite its generally positive reception from families, there are mixed sentiments regarding its location; it seems it may not be ideal for everyone. However, the cleanliness, supportive water amenities and the overall suitable environment for families were frequently praised. Many reviewers would recommend this hotel for family stays, emphasizing that it is conducive to both short and extended visits.
Families planning a visit can expect a pleasant and accommodating experience, although those seeking specific family activities, such as birthday celebrations, might need to explore nearby options owing to limited on-site space for such events. Nonetheless, the hotel remains a viable and attractive option for big family trips and those looking for a serene, less crowded stay.
Nightlife
However, the energetic nightlife comes with its downsides. Some visitors have found the music from nearby bars and the hotel's own rooftop restaurant, which transforms into a club at night, to be quite loud. This noise can sometimes stretch into the early hours, potentially disturbing light sleepers. Despite this, for those looking to immerse themselves in Istanbul's dynamic evening scene, The Artisan Hotel Istanbul - MGallery Collection stands out as an excellent choice.
5 Star
Business
Accessible
However, there are some challenges noted. The hotel's position on a hill and the steep surroundings can make it less convenient for those with mobility issues, particularly elderly guests. While the entrance is accessible, the overall pedestrian accessibility around the area is limited due to these steep inclines. While the hotel itself strives to be accommodating, it appears there are some limitations in accessible facilities within the immediate vicinity.
Honeymoon
Luxury
Although the rooms might be somewhat small, the high-quality furnishings and classy look maintain a high-level feel. The stunning views from the hotel add to the sense of luxury, making stays unforgettable. While some guests note that it might not completely meet the criteria of a 5-star hotel, it certainly stands out as a solid 4-star establishment, ensuring an elegant and comfortable stay.
Romantic
Dog Friendly
No, The Artisan Hotel Istanbul - MGallery Collection doesn't have any pool.
No, a spa isn't available at The Artisan Hotel Istanbul - MGallery Collection.
Yes, The Artisan Hotel Istanbul - MGallery Collection welcomes dogs.
Yes, parking facilities are available at The Artisan Hotel Istanbul - MGallery Collection.
No, The Artisan Hotel Istanbul - MGallery Collection doesn't have a gym.
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