Hilton Cairo Zamalek Residences
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Summary of reviewsSituated on the upscale island of Zamalek in Cairo, the Hilton Cairo Zamalek Residences offers an exceptional location providing a serene escape from the city’s bustling atmosphere. The hotel is celebrated for its peaceful surroundings, excellent security and stunning views of the Nile River, enhancing the overall ambiance with spaces like spacious rooms, large balconies and an inviting pool area. The central position of the hotel makes it ideal for sightseeing, situated just 15 minutes from Downtown Cairo and 30 minutes from the Pyramids. Guests also appreciate the nearby shops, restaurants and supermarkets, as well as the charming architecture and shaded sidewalks of Zamalek.
The breakfast at Hilton Cairo Zamalek Residences receives high acclaim, praised for its wide variety, exceptional quality and delightful setting by the pool with magnificent views. The diverse selection, including specialty coffee and fresh pastries, is consistently highlighted as a superb feature, complimented by the attentive service of the staff.
Dinner experiences at the hotel are generally positive with guests appreciating the varied buffet selection and the quality of dishes served at fair prices. The service is often described as upscale and excellent with the Japanese restaurant Makino offering authentic, tasty cuisine. Despite minor criticisms, the overall dining experience is well-received.
The hotel rooms are spacious and comfortable, frequently noted for their generous size and amenities such as kitchens and living areas. The breathtaking Nile views add a special touch and the high level of service by the staff significantly enhances the guest experience. Though there are mentions of outdated furnishings and some cleanliness issues, the overriding sentiment is positive with many guests enjoying the spacious, comfortable environment and stunning views.
Cleanliness at the hotel garners mixed reviews. While many guests find the facilities clean and well-maintained with professional and thorough cleaning staff, others note issues with dust, outdated furniture and inconsistent cleanliness standards. Despite these occasional issues, the pleasant experience of many guests indicates a generally satisfactory standard.
The hotel staff stands out for their friendliness and professionalism, contributing significantly to a welcoming atmosphere. Staff members such as Hazem, Farida, Dina and Ibrahim are often praised for their courteous and supportive service. While occasional inconsistencies are mentioned, the general perception is one of exceptional service that greatly enhances the guest experience.
The hotel provides convenient free Wi-Fi which most guests find satisfactory, though some mention inconsistencies in strength. The fitness center, though small, is well-maintained and equipped, offering a comprehensive workout experience despite needing occasional deep cleaning.
The pool area is widely praised for its cleanliness, scenic views and relaxing ambiance with beautifully maintained surroundings and comfortable seating options. Despite its closure at 7 pm and occasional private event restrictions, it remains a favored feature among guests.
Overall, Hilton Cairo Zamalek Residences provides a largely positive experience with its prime location, comfortable and spacious rooms and high-quality dining experiences. While there are areas for improvement, particularly regarding furniture and cleanliness consistency, the professional and friendly staff, stunning views and excellent service make it a memorable choice for travelers.
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The breakfast at Hilton Cairo Zamalek Residences receives high acclaim, praised for its wide variety, exceptional quality and delightful setting by the pool with magnificent views. The diverse selection, including specialty coffee and fresh pastries, is consistently highlighted as a superb feature, complimented by the attentive service of the staff.
Dinner experiences at the hotel are generally positive with guests appreciating the varied buffet selection and the quality of dishes served at fair prices. The service is often described as upscale and excellent with the Japanese restaurant Makino offering authentic, tasty cuisine. Despite minor criticisms, the overall dining experience is well-received.
The hotel rooms are spacious and comfortable, frequently noted for their generous size and amenities such as kitchens and living areas. The breathtaking Nile views add a special touch and the high level of service by the staff significantly enhances the guest experience. Though there are mentions of outdated furnishings and some cleanliness issues, the overriding sentiment is positive with many guests enjoying the spacious, comfortable environment and stunning views.
Cleanliness at the hotel garners mixed reviews. While many guests find the facilities clean and well-maintained with professional and thorough cleaning staff, others note issues with dust, outdated furniture and inconsistent cleanliness standards. Despite these occasional issues, the pleasant experience of many guests indicates a generally satisfactory standard.
The hotel staff stands out for their friendliness and professionalism, contributing significantly to a welcoming atmosphere. Staff members such as Hazem, Farida, Dina and Ibrahim are often praised for their courteous and supportive service. While occasional inconsistencies are mentioned, the general perception is one of exceptional service that greatly enhances the guest experience.
The hotel provides convenient free Wi-Fi which most guests find satisfactory, though some mention inconsistencies in strength. The fitness center, though small, is well-maintained and equipped, offering a comprehensive workout experience despite needing occasional deep cleaning.
The pool area is widely praised for its cleanliness, scenic views and relaxing ambiance with beautifully maintained surroundings and comfortable seating options. Despite its closure at 7 pm and occasional private event restrictions, it remains a favored feature among guests.
Overall, Hilton Cairo Zamalek Residences provides a largely positive experience with its prime location, comfortable and spacious rooms and high-quality dining experiences. While there are areas for improvement, particularly regarding furniture and cleanliness consistency, the professional and friendly staff, stunning views and excellent service make it a memorable choice for travelers.
Aparthotel for Honeymoon
Offers comfortable residences with excellent views. Provides a relaxing and private atmosphere for couples.
Aparthotel with Gym
Features a well-equipped fitness center and residential-style accommodations. The hotel offers a comfortable and convenient stay for extended visits and fitness enthusiasts.
4-Star Aparthotel
Situated in Zamalek, this hotel offers spacious residences with views of the Nile. Its location in a cultural hub provides access to the Cairo Opera House and other cultural attractions.
Aparthotel with Children's Pool
The hotel offers a heated children's pool located adjacent to the outdoor heated swimming pool. This dedicated pool area overlooks the Nile River and the hotel also includes a kids' club.
Aparthotel with Heated Pool
This hotel features an outdoor heated swimming pool that overlooks the Nile River. There is also an adjacent heated children's pool. Amenities include a sauna and steam room.
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Guest Reviews
Nestled in the heart of Cairo, Hilton Cairo Zamalek Residences boasts an exceptional location that offers a serene escape from the city's bustling atmosphere. The hotel is set on the posh island of Zamalek, renowned for its vibrant and secure neighborhood. Guests appreciate the tranquility at night and the abundant security in the area, which is populated with international embassies.
The views here are nothing short of spectacular with many reviews highlighting the stunning panoramas of the Nile River. Whether it’s from the spacious rooms, the large balconies or the inviting pool area, the Nile serves as a serene backdrop enhancing the overall ambiance. The central positioning places guests just 15 minutes from Downtown Cairo and 30 minutes from the Pyramids, making it an ideal spot for sightseeing and exploring the city's historic landmarks.
Zamalek itself is a hub of activity with a plethora of shops, restaurants and supermarkets within close proximity. Its charm lies in the beautiful architecture, shaded sidewalks perfect for evening strolls and a variety of culinary delights. Despite being away from the main areas, the ease of access to the essential spots in Cairo is consistently praised.
Overall, the location of Hilton Cairo Zamalek Residences is celebrated for its combination of scenic views, convenience and peaceful surroundings, making it a top choice for travelers looking to experience Cairo from a prime vantage point. The high level of cleanliness, safety and comfort further contribute to making stays memorable and relaxing.
Hilton Cairo Zamalek Residences garners high praise for its breakfast offerings. Guests frequently describe the breakfast as delicious with a wide variety of choices and exceptional quality. Many visitors highlight the diverse selection as one of the best features, noting the presence of excellent specialty coffee and fresh pastries. The buffet's setting by the pool with stunning views adds to the delightful experience and the early opening hours are particularly appreciated.
The breakfast experience is often referred to as superb, fantastic and amazing with numerous mentions of the rich and plentiful offerings that cater to a variety of tastes. The staff's attentive service, particularly from individuals like Rania, also contributes to the positive dining experience.
While there are occasional mentions of breakfast not meeting expectations or being overly regular, these are outweighed by the numerous endorsements of its quality and variety. Overall, breakfast at Hilton Cairo Zamalek Residences is consistently lauded as a highlight of the stay, making it a compelling reason for choosing this hotel.
At the Hilton Cairo Zamalek Residences, dinner experiences generally receive commendable feedback from guests, highlighting a variety of positive attributes despite a few critical notes. Many reviews appreciate the buffet style dinner, noting it as "very good" with a diverse selection of quality dishes at fair prices. The food served at the hotel's restaurant is often described as "delicious," "excellent," and "great," with some guests even praising it as the best they had during their entire trip to Egypt. Additionally, the service is frequently mentioned as being "upscale" and "excellent," contributing positively to the dining experience.
Guests also have the opportunity to enjoy Japanese cuisine at Makino, the hotel's Japanese restaurant, which boasts a Japanese chef and authentic, tasty dishes. This restaurant is particularly recommended for those seeking a unique dining option within the hotel.
However, a few guests have noted some inconsistencies. One review mentioned the pizza seemed like a frozen product and another suggested that the food quality didn’t quite match the hotel’s esteemed reputation. Service speed at the Nile Breeze restaurant was also noted as slow by some guests.
Overall, while there are some areas for improvement, the majority of guests leave satisfied with their dinner experiences at Hilton Cairo Zamalek Residences, thanks to the delicious food and commendable service.
At Hilton Cairo Zamalek Residences, the rooms are frequently noted for their generous size and comfort with many guests appreciating the spacious layouts and ample amenities such as kitchens and living rooms within some suites. The views of the Nile are a standout feature, often described as majestic and beautiful, enhancing the overall guest experience.
The staff earns high praise for their professionalism, friendliness and helpfulness, contributing significantly to the positive atmosphere of the hotel. Many visitors highlight the efficiency of room service and commend the team for their cooperative spirit and extra touches like rose petals on the beds.
However, several reviews indicate that the rooms and furnishings are quite outdated with some comments mentioning specific issues such as worn-out carpets, old-fashioned decor and furniture in need of renovation. Cleanliness also appears to be inconsistent with some guests finding rooms immaculate, while others encountered dust, dirty utensils and musty odors.
Despite these drawbacks, the overall sentiment about the rooms tends to be positive, primarily due to their spaciousness, comfort and stunning Nile views. Travelers looking for a hotel with generous room sizes and excellent service may find Hilton Cairo Zamalek Residences a satisfactory choice, albeit with some expectations managed regarding the age of the property and its furnishings.
Hilton Cairo Zamalek Residences has garnered considerable praise for its beds, often described as very comfy and super comfortable. Guests frequently highlight the large, comfy beds and excellent bedding, from pillows to blankets and mattresses. The rooms themselves are noted for their comfort with some emphasizing delightful beds and the overall excellent bed quality. Many guests appreciated the clean, comfortable suites and found the bed linens pleasant.
However, there were occasional mixed experiences. Some reviews mentioned that the beds were old or worn out with firm mattresses or uncomfortable pillows. There were also a few instances of unsatisfactory extra beds with poor mattresses. Despite these occasional issues, the general sentiment is that the beds at Hilton Cairo Zamalek Residences are a major positive, ensuring a restful and enjoyable stay.
Nestled in a prime location in Cairo, Hilton Cairo Zamalek Residences has attracted a range of feedback regarding its cleanliness. Several guests appreciated the clean facilities, pinpointing the hotel as being very clean and well-maintained. Many found the cleaning staff to be professional and thorough, highlighting the clean rooms, plush towels and efficient service. The spacious rooms offering beautiful views of the Nile were also praised for their cleanliness.
However, there were also recurring mentions of the need for improvement. Some guests noted issues with dusty rooms and old, worn-out furniture. Specific cleanliness issues such as soiled sheets, remnants of cola on the walls and dirtiness in the rooms were pointed out. There were complaints about the lack of daily room cleaning and overall poor cleanliness standards compared to European expectations.
Overall, while Hilton Cairo Zamalek Residences has garnered positive remarks for its clean and spacious accommodations, there is a clear necessity for better attention to detail and consistency in their cleaning standards.
The staff at Hilton Cairo Zamalek Residences receives high praise from guests for their friendliness and professionalism. Numerous reviews highlight the extremely friendly, courteous and approachable nature of the hotel staff, prominently featuring individuals like Hazem, Farida, Dina and Ibrahim. Teams at reception, including Salma and Husna, are repeatedly mentioned for their warm and supportive demeanor. Guests appreciate the exceptional service provided by attentive and responsive employees with room cleaners and bag handlers also receiving accolades.
Particular members, such as Captain Hamada, Mustafa at reception and Rami at the mezzanine lounge, stand out for their exceptional efforts. Hotel staff, including the wait staff at the restaurant and those involved in guest relation services, are commended for their politeness and willingness to assist in celebrating special occasions like birthdays, making the stays memorable.
Despite the overwhelmingly positive feedback, a few reviews indicate some inconsistencies in staff behavior, noting occasional unprofessionalism and lack of empathy at the reception desk. Aside from these exceptions, the general consensus portrays the hotel staff as key contributors to a welcoming and hospitable atmosphere, ensuring guests feel comfortable and well-cared for during their stays.
Hilton Cairo Zamalek Residences offers free Wi-Fi access in both rooms and public areas, which many guests find convenient. Several reviews indicate that the internet connection is generally good with some specifically describing it as very good. However, a few guests mentioned that the Wi-Fi strength was not consistently strong throughout the hotel. Despite these occasional issues, the overall feedback on the internet service tends to be positive. Guests can also enjoy complimentary movie channels alongside the free Wi-Fi, adding to the convenience of their stay.
The Hilton Cairo Zamalek Residences boasts a fitness center that is generally well-received by guests. Despite its small size, the gym is well-maintained and equipped with modern equipment, making it a convenient 24-hour accessible facility for travelers. While some visitors found the gym devices to be sticky and felt it could benefit from a thorough cleaning, many others praised it as excellent, fantastic and offering a good variety of workout options. Overall, the fitness center is appreciated for providing a comprehensive workout experience.
The pool at Hilton Cairo Zamalek Residences is consistently praised for its aesthetic appeal and refreshing qualities. Guests enjoy cooling off in the clean and well-maintained swimming pool while taking in the incredible views of the Nile. The poolside area, adorned with sofas, sunbeds and umbrellas, provides a picturesque and relaxing setting, particularly appreciated for its beauty and attentive staff.
However, some logistical issues are noted. The pool closes at 7pm, limiting swimming to daylight hours and it loses direct sunlight after 1 o’clock, which can reduce the sunbathing time. Additionally, private events such as weddings occasionally restrict access to the pool, causing inconvenience for other guests. Despite these drawbacks, the pool remains a standout feature of the hotel, especially with its prime location offering splendid Nile views.
The Hilton Cairo Zamalek Residences generally presents a positive experience with a good location for its category and what you would expect from a Hilton. The hotel is situated in a diplomatic, secure area and is very clean, adding to its appeal. Guests have consistently praised the professional and cooperative staff, noting that the treatment was excellent and the level of security was satisfactory.
The facilities offered by the hotel are considered great and the staff's exceptional service contributes significantly to the overall guest satisfaction. The hotel itself is described as beautiful and exudes a sense of hospitality commonly associated with the Hilton brand.
However, there are some critical points. Some reviews suggest that the hotel needs renovation and does not fully meet the Hilton standard. Criticisms include the notion that the place feels more like a three-star hotel rather than a four-star with some citing bad service and outdated facilities. While some scores are quite high, averaging around 8.00 to 10.00 out of 10, there are still remarks emphasizing that the hotel does not live up to the expected Hilton level and falls short of being classified as a four-star establishment by certain guests.
The Hilton Cairo Zamalek Residences boasts an exceptional outdoor pool with a remarkable view of the Nile River. The poolside seating area is described as beautiful, complemented by comfortable seating options, including sofas, sunbeds and umbrellas. Guests have praised the pool for being clean, relaxing and well-maintained, making for a lovely session whether it's a morning swim or an afternoon of sunbathing.
The pool area stands out not just for its aesthetic appeal but also for the excellent services provided. Visitors can enjoy a variety of breakfast choices by the pool, adding to the overall experience. Some reviews highlight the presence of a large outdoor pool with expansive grounds, while others appreciate the smaller, more intimate feel of the pool setting.
However, it's worth noting that the pool closes at 5pm and occasional private events may limit access. Despite minor issues like nearby construction and restricted access times, the overall impression is one of a delightful and serene pool experience, perfect for relaxation and taking in the spectacular views.
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Location
The views here are nothing short of spectacular with many reviews highlighting the stunning panoramas of the Nile River. Whether it’s from the spacious rooms, the large balconies or the inviting pool area, the Nile serves as a serene backdrop enhancing the overall ambiance. The central positioning places guests just 15 minutes from Downtown Cairo and 30 minutes from the Pyramids, making it an ideal spot for sightseeing and exploring the city's historic landmarks.
Zamalek itself is a hub of activity with a plethora of shops, restaurants and supermarkets within close proximity. Its charm lies in the beautiful architecture, shaded sidewalks perfect for evening strolls and a variety of culinary delights. Despite being away from the main areas, the ease of access to the essential spots in Cairo is consistently praised.
Overall, the location of Hilton Cairo Zamalek Residences is celebrated for its combination of scenic views, convenience and peaceful surroundings, making it a top choice for travelers looking to experience Cairo from a prime vantage point. The high level of cleanliness, safety and comfort further contribute to making stays memorable and relaxing.
Breakfast
The breakfast experience is often referred to as superb, fantastic and amazing with numerous mentions of the rich and plentiful offerings that cater to a variety of tastes. The staff's attentive service, particularly from individuals like Rania, also contributes to the positive dining experience.
While there are occasional mentions of breakfast not meeting expectations or being overly regular, these are outweighed by the numerous endorsements of its quality and variety. Overall, breakfast at Hilton Cairo Zamalek Residences is consistently lauded as a highlight of the stay, making it a compelling reason for choosing this hotel.
Dinner
Guests also have the opportunity to enjoy Japanese cuisine at Makino, the hotel's Japanese restaurant, which boasts a Japanese chef and authentic, tasty dishes. This restaurant is particularly recommended for those seeking a unique dining option within the hotel.
However, a few guests have noted some inconsistencies. One review mentioned the pizza seemed like a frozen product and another suggested that the food quality didn’t quite match the hotel’s esteemed reputation. Service speed at the Nile Breeze restaurant was also noted as slow by some guests.
Overall, while there are some areas for improvement, the majority of guests leave satisfied with their dinner experiences at Hilton Cairo Zamalek Residences, thanks to the delicious food and commendable service.
Rooms
The staff earns high praise for their professionalism, friendliness and helpfulness, contributing significantly to the positive atmosphere of the hotel. Many visitors highlight the efficiency of room service and commend the team for their cooperative spirit and extra touches like rose petals on the beds.
However, several reviews indicate that the rooms and furnishings are quite outdated with some comments mentioning specific issues such as worn-out carpets, old-fashioned decor and furniture in need of renovation. Cleanliness also appears to be inconsistent with some guests finding rooms immaculate, while others encountered dust, dirty utensils and musty odors.
Despite these drawbacks, the overall sentiment about the rooms tends to be positive, primarily due to their spaciousness, comfort and stunning Nile views. Travelers looking for a hotel with generous room sizes and excellent service may find Hilton Cairo Zamalek Residences a satisfactory choice, albeit with some expectations managed regarding the age of the property and its furnishings.
Beds
However, there were occasional mixed experiences. Some reviews mentioned that the beds were old or worn out with firm mattresses or uncomfortable pillows. There were also a few instances of unsatisfactory extra beds with poor mattresses. Despite these occasional issues, the general sentiment is that the beds at Hilton Cairo Zamalek Residences are a major positive, ensuring a restful and enjoyable stay.
Cleanliness
However, there were also recurring mentions of the need for improvement. Some guests noted issues with dusty rooms and old, worn-out furniture. Specific cleanliness issues such as soiled sheets, remnants of cola on the walls and dirtiness in the rooms were pointed out. There were complaints about the lack of daily room cleaning and overall poor cleanliness standards compared to European expectations.
Overall, while Hilton Cairo Zamalek Residences has garnered positive remarks for its clean and spacious accommodations, there is a clear necessity for better attention to detail and consistency in their cleaning standards.
Staff
Particular members, such as Captain Hamada, Mustafa at reception and Rami at the mezzanine lounge, stand out for their exceptional efforts. Hotel staff, including the wait staff at the restaurant and those involved in guest relation services, are commended for their politeness and willingness to assist in celebrating special occasions like birthdays, making the stays memorable.
Despite the overwhelmingly positive feedback, a few reviews indicate some inconsistencies in staff behavior, noting occasional unprofessionalism and lack of empathy at the reception desk. Aside from these exceptions, the general consensus portrays the hotel staff as key contributors to a welcoming and hospitable atmosphere, ensuring guests feel comfortable and well-cared for during their stays.
Wi-Fi
Gym
Pool
However, some logistical issues are noted. The pool closes at 7pm, limiting swimming to daylight hours and it loses direct sunlight after 1 o’clock, which can reduce the sunbathing time. Additionally, private events such as weddings occasionally restrict access to the pool, causing inconvenience for other guests. Despite these drawbacks, the pool remains a standout feature of the hotel, especially with its prime location offering splendid Nile views.
4 Star
The facilities offered by the hotel are considered great and the staff's exceptional service contributes significantly to the overall guest satisfaction. The hotel itself is described as beautiful and exudes a sense of hospitality commonly associated with the Hilton brand.
However, there are some critical points. Some reviews suggest that the hotel needs renovation and does not fully meet the Hilton standard. Criticisms include the notion that the place feels more like a three-star hotel rather than a four-star with some citing bad service and outdated facilities. While some scores are quite high, averaging around 8.00 to 10.00 out of 10, there are still remarks emphasizing that the hotel does not live up to the expected Hilton level and falls short of being classified as a four-star establishment by certain guests.
Outdoor Pool
The pool area stands out not just for its aesthetic appeal but also for the excellent services provided. Visitors can enjoy a variety of breakfast choices by the pool, adding to the overall experience. Some reviews highlight the presence of a large outdoor pool with expansive grounds, while others appreciate the smaller, more intimate feel of the pool setting.
However, it's worth noting that the pool closes at 5pm and occasional private events may limit access. Despite minor issues like nearby construction and restricted access times, the overall impression is one of a delightful and serene pool experience, perfect for relaxation and taking in the spectacular views.
Yes, Hilton Cairo Zamalek Residences has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hilton Cairo Zamalek Residences.
No, Hilton Cairo Zamalek Residences doesn't allow dogs.
No, parking facilities aren't available at Hilton Cairo Zamalek Residences.
Yes, Hilton Cairo Zamalek Residences has a gym.
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