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Hotel Costa del Sol

Cartagena de Indias , Bocagrande, Avenida 1a # Calle 9a Esquina (Show on Map)

5.6

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Costa del Sol enjoys praise for its prime beachfront location, which is lauded by guests for its stunning sea views, beautiful sunsets and proximity to attractions. This ideal positioning is especially appreciated by families and budget travelers looking for an affordable yet scenic stay. The Andalucía Tower stands out for its exceptional vistas, enhancing the overall guest experience. Despite some mixed feelings about the facilities, the balance between affordability and location remains a significant draw for guests.

The breakfast at Hotel Costa del Sol receives mixed feedback; however, several guests commend the food's quality and the abundance of options. The breakfast buffet is frequently recommended, though some guests find it repetitive and lacking in variety with occasional issues such as cold coffee and limited fruit options. Pricing concerns also arise since breakfast is not always included in the stay. Nevertheless, many guests find the breakfast experience overall pleasant and satisfactory.

Dinner at the hotel garners both commendations and critiques. Positive reviews emphasize the delicious and affordable meals, particularly noting the excellent taste and quality when the kitchen excels. However, issues such as inconsistent food quality, cold dishes and cleanliness problems like sightings of cockroaches impact guests' dining experiences.

While the rooms offer stunning sea views with some featuring balconies, they often fall short due to their outdated and poorly maintained condition. Common complaints include musty odors, broken amenities and insufficient bathroom fixtures. Despite some reports of cleanliness and comfort, the overall state of the rooms disappoints many guests.

Cleanliness is another mixed aspect in guest reviews. Some praise the clean rooms and comfortable beds, along with the staff's attention to maintaining the restaurants. However, many reviews highlight the hotel's significant cleanliness issues, including dirty windows, unpleasant odors and cockroach sightings in various areas. Public spaces like the pool and lobby are frequently noted for inadequate cleanliness and maintenance.

Guests generally appreciate the friendliness and helpfulness of the staff, particularly the service personnel's warmth and dedication. Nonetheless, the reception staff often faces criticism for being uncooperative and inattentive, resulting in an inconsistent service quality that affects some guests' experiences.

The pool facilities receive frequent criticism for dirty water, poor maintenance and restrictive operating hours. While some guests enjoy the pools when well-maintained, the inconsistent quality and availability significantly detract from the overall experience. The rooftop pool is occasionally praised for its potential, though it is often closed.

The hotel’s beachfront location offers easy access to scenic views and seaside strolls, although the beach directly in front is not suitable for swimming. Lastly, the beds are generally praised for their comfort and cleanliness, although some guests report inconsistency in mattress quality and outdated bedding.

In summary, Hotel Costa del Sol is highly valued for its superb beachfront location and affordable rates, but it faces significant challenges in cleanliness, room condition and service quality that require attention to improve the overall guest experience.
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Hotel near The Beach

Located in Bocagrande, this hotel is situated near the beach. It offers convenient access to the shoreline, making it a great option for beach lovers.

Hotel with Parking

This hotel offers free parking, although it is subject to availability during high season. It is located on the Bocagrande beachfront and has swimming pools.

Hotel with Pool Lap Lanes

This hotel is listed as having pool lap lanes in Cartagena de Indias.

Hotel with Indoor Pool

Located in Bocagrande, this hotel provides a convenient base for exploring the area. The indoor pool offers a recreational option for guests seeking relaxation.

Beachfront Hotel

What is between the hotel and the beach?

A road

Answers last updated by our editors

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Rooftop Pool Panoramic View Pool Pool Lap Lanes Outdoor Pool

Business Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Rooftop Pool

Room Types

Standard Triple Room This room features air conditioning, cable TV, and bathroom.

Standard Room A spacious room featuring air conditioning and views of the city or the sea. The room may accommodate a double bed or 1 single bed. This room is located in the Sevilla Tower.

Superior Twin Room Guests will have a special experience as the twin/double room provides a rooftop pool. Providing free toiletries, this twin/double room includes a private bathroom with a hairdryer. This twin/double room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 2 beds.

Standard Twin Room This twin/double room is air-conditioned and features a private bathroom and a wardrobe. The unit offers 2 beds.

Superior Quadruple Room This quadruple room's standout feature is the rooftop pool. Offering free toiletries, this quadruple room includes a private bathroom with a hairdryer. This quadruple room has air conditioning, a wardrobe and a flat-screen TV. The unit has 4 beds.

Superior Triple Room Guests will have a special experience as the triple room offers a rooftop pool. Offering free toiletries, this triple room includes a private bathroom with a hairdryer. This triple room has air conditioning, a wardrobe and a flat-screen TV. The unit has 3 beds.

Superior Room This double room's special feature is the rooftop pool. Providing free toiletries, this double room includes a private bathroom with a hairdryer. This double room features air conditioning, a wardrobe and a flat-screen TV. The unit offers 1 bed.

About Hotel Costa del Sol

License: 200549

Guest Reviews

5.6

Rated

Location

Hotel Costa del Sol benefits from an enviable location, highly praised by numerous guests. This seaside establishment is situated directly on the beach, offering spectacular views of the sea and stunning sunsets. Visitors frequently highlight the hotel's proximity to key attractions, including congress and tourist areas, making it convenient for both leisure and business travelers. Many reviews emphasize that the location is not only excellent but also ideal for families, as the surroundings provide easy access to various services and activities.

Despite some mixed feelings about the facilities, the consensus remains overwhelmingly positive about the geographical advantages. Guests appreciate the balance between affordability and prime positioning, noting that the hotel is perfect for those traveling on a budget who still want to enjoy gorgeous sea views and a beachfront setting. The Andalucía Tower, in particular, offers exceptional vistas that enhance the overall guest experience.

In addition, the location receives commendations for its cleanliness and the comfort of rooms with impressive views. The ease of parking included with the stay and designated areas for luggage drop-off before check-in and after check-out add to the convenience. Overall, the reviews underscore that even with occasional shortcomings, the hotel's prime placement is its most compelling feature.

Breakfast

The breakfast at Hotel Costa del Sol receives mixed feedback from guests, but there's a clear appreciation for certain aspects. Many guests commend the breakfast for being abundant and excellent, noting that the food is very good and delicious. Some reviews specifically highlight the buffet as very good and recommend it, pointing out that the breakfast is served on time with portions that are appropriately adjusted. However, there are several suggestions for improvement, as some guests found the breakfast repetitive and lacking variety. While there are positive remarks about the quality of the food, there are also comments about the need to vary the menu more frequently. A few reviewers were particularly disappointed with cold coffee, limited options and a lack of variety in the fruit bar. Pricing was a concern for some, especially since breakfast wasn't always included in the stay and the cost for breakfast didn't always match the expectations of the guests. Despite these criticisms, many still found the breakfast experience pleasant and acceptable.

Dinner

Hotel Costa del Sol receives varied feedback regarding its dining options. Many guests highlight the delicious and affordable food, often praising it as excellent and spectacular. Positive reviews commend the taste and quality, suggesting that when the kitchen is on point, the meals can be a delightful part of the stay.

However, there are notable criticisms as well. Some guests describe the food as mediocre or very average and instances of cold dishes have been reported as disappointing. There are also serious concerns about cleanliness in the restaurant area with reports of cockroaches seen in different locations, including where sauces and napkins are placed.

In summary, while the hotel can provide excellent and affordable dining experiences, there are inconsistencies in quality and cleanliness that may affect the overall dining satisfaction for some guests.

Rooms

Hotel Costa del Sol rooms have garnered mixed reviews from guests. Many appreciate the stunning sea views and balconies that some rooms offer. However, there are consistent concerns regarding the condition of the rooms and facilities. Guests have found the rooms to be old, damp and musty, often deviating significantly from the photos presented. Issues such as broken fridges, damaged lights and very small, uncomfortable bathrooms are frequently noted. Additionally, rooms lack basic amenities like air conditioning, a fridge or sufficient bathroom fixtures. Despite reports of clean and comfortable rooms, many guests have experienced problems with hygiene and the overall deterioration of the infrastructure. Overall, while the views can be impressive, the rooms at the hotel are often described as outdated and in poor condition.

Beds

Hotel Costa del Sol offers beds that are frequently praised for their comfort and cleanliness, a standout feature emphasized by several guests. Despite this, some reviews indicate that the quality of mattresses can be inconsistent with a few guests describing them as uncomfortable or of poor quality. There are also mentions of the beds having a motel-like appearance and some being hard or on cement bases. While the beds' comfort is highlighted as a strong point, there are mixed opinions about the age and condition of the bedding itself with some guests noting that blankets and towels appeared old and worn.

Cleanliness

Hotel Costa del Sol has received mixed feedback regarding its cleanliness, though there are a few positive remarks. Guests have noticed good cleanliness in the rooms and praised the beds for their comfort. The cleanliness of the hotel's restaurants and the attention of the staff were also commended by some patrons. However, numerous reviews indicate that the overall cleanliness of the hotel is lacking. Many guests reported various cleanliness issues, such as dirty windows, unpleasant odors and sightings of cockroaches in rooms, hallways and even in breakfast areas.

The hotel's maintenance has been criticized with reports of damaged infrastructure, old and poorly maintained facilities and prominent signs of wear and tear. The hallways and the reception area are frequently mentioned for their bad odors, described as smelling like fish or sewage. Additionally, some bathrooms were found to be unhygienic with issues like flooding sinks and fixtures emitting urine odors.

Public areas, such as the pool and lobby, were often noted for being dirty. Issues like murky pool water and inadequate replenishment of supplies like napkins were reported. Additionally, the air conditioning system appears unreliable, adding to the discomfort of guests during their stay.

Conclusively, while some aspects of cleanliness are managed well at Hotel Costa del Sol, such as the rooms and restaurants, significant improvements are necessary across various parts of the hotel to ensure a consistently pleasant environment for all guests.

Staff

Hotel Costa del Sol receives mixed reviews when it comes to the performance and attitude of its staff. Guests frequently mention the kindness, decency and charisma of the employees, highlighting the warmth and friendliness of the service personnel. Many guests appreciated the attentiveness and dedication of the staff, particularly noting their helpfulness in resolving problems and their general willingness to assist.

However, the reception staff seems to be a notable exception to these positive experiences. Multiple reviews point out issues with the reception service, describing it as terrible and uncooperative with some guests feeling unwelcome upon arrival. There appears to be a lack of consistency in service quality, as some staff members are described as inattentive and unapproachable.

In summary, while many guests are pleased with the overall kindness and friendliness of the staff at Hotel Costa del Sol, significant improvements are needed in the reception area to provide a more consistently positive experience for all visitors.

Pool

Hotel Costa del Sol presents a mixed bag when it comes to its pool facilities. The reviews reveal a range of frustrations with the cleanliness and maintenance of the pools. Many guests were disappointed to find dirty water, murky conditions and an overall poor quality in the pool area. The strict pool schedule and limited hours further added to the inconvenience with some pools closing as early as 6 PM and others not available at night. Additionally, there were issues with pools being out of order or half empty and the rooftop pool was frequently closed.

Despite these drawbacks, a few aspects of the pool experience were noted positively. Guests mentioned that the pools, when properly maintained, were nice and that the rooftop pool had potential, though it was seldom open. Unfortunately, these positives were overshadowed by complaints about the size of the pools, the lack of variety in drinks at the pool bar and the overall mismatch of the pool's quality with the otherwise beautiful surroundings of the property.

Ultimately, while Hotel Costa del Sol benefits from a favorable location, it seems the pool facilities could use significant improvements in cleanliness, operating hours and overall guest experience to meet the expectations set by the lovely environment around them.

Beach

Hotel Costa del Sol boasts a prime location right on the beachfront, providing guests with the convenience of being able to walk to the beach with ease. Its close proximity to Bocagrande beach allows for enjoyable seaside strolls and picturesque views. However, it is important to note that the beach directly in front of the hotel is not suitable for swimming. Despite this, the hotel's positioning facing the sea offers a satisfying connection to the coastal environment for those who appreciate beachfront scenery.

Yes, Hotel Costa del Sol has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hotel Costa del Sol.

No, Hotel Costa del Sol doesn't allow dogs.

Yes, parking facilities are available at Hotel Costa del Sol.

No, Hotel Costa del Sol doesn't have a gym.

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