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Summary of reviewsFlag Hotel Caldas da Rainha receives high praise for its exceptional location, conveniently close to the city center and various local attractions, including Parque D. Carlos I and multiple dining and shopping venues. Ample parking and a serene environment make it an ideal base whether guests are visiting for business or leisure.
Breakfast is generally well-received with many guests appreciating the variety and quality of the extensive buffet, featuring items like made-to-order scrambled eggs and fresh fruit. Despite some criticisms regarding occasional lack of variety and issues with specific items, the breakfast experience is seen as a satisfying start to the day.
While the hotel does not offer lunch or dinner services, guests can prepare simple meals and access numerous nearby dining options. Local Portuguese restaurants and a close-by supermarket provide alternative dining solutions, often recommended by the helpful hotel staff.
The rooms are lauded for their comfort, modern decor, cleanliness and spaciousness. Guests particularly appreciate the functional design, comfortable beds and soundproofing. Minor criticisms include the desire for additional amenities like hairdryers or minibars, but the overall experience is highly positive.
Cleanliness is a standout feature with consistently high marks for well-maintained rooms and public areas. The hotel staff is frequently commended for their friendliness, efficiency and exceptional service, significantly enhancing the guest experience. Receptionists, in particular, are noted for their diligence and helpfulness.
The WiFi service at the hotel generally meets guest needs, providing a strong and reliable connection, suitable for most online activities. There are occasional issues with weak signals, but overall, the internet service is satisfactory.
Families find Flag Hotel Caldas da Rainha accommodating, especially with family rooms available, although some improvements are suggested, such as adding cribs and more relaxation spaces. Comfort and value for money are emphasized by many guests.
Beds receive overwhelmingly positive feedback for their comfort and quality, contributing to a restful stay. The hotel is praised for its cozy bedding and spacious bed sizes.
As a 3-star hotel, it offers excellent value for money with modern facilities, soundproof rooms and convenient parking. The hotel's accessible features, including abundant parking and accessible rooms, further enhance its appeal, particularly for guests with disabilities or heavy luggage.
Overall, Flag Hotel Caldas da Rainha provides a comfortable and clean stay with excellent service, making it a highly recommended choice for travelers. Show more
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Categories
Accessible Hotel
This hotel offers facilities for disabled guests and is wheelchair accessible. It provides specific features such as an emergency cord in the bathroom, a lower bathroom sink, a higher level toilet with grab rails, and elevator access to upper floors.
3-Star Hotel
This hotel consistently receives high ratings for its excellent price-quality ratio and convenient central location. Guests praise its comfortable, clean, and air-conditioned rooms, noting the quality of mattresses and strong shower pressure. The hotel also provides free WiFi and has a friendly and attentive 24-hour staff.
Hotel with EV Charging Stations
Family Friendly Hotel
Room Types
Family Room - Interconnected RoomsThis family room features a view and air conditioning.
These are 2 private connecting rooms through a door.
Standard Double RoomThe double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating, a flat-screen TV and garden views. The unit has 1 bed.
Standard Twin RoomThe twin room provides air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. This twin room features a carpeted floor, heating, a flat-screen TV and garden views. The unit offers 2 beds.
About Flag Hotel Caldas da Rainha
License: 9533
Guest Reviews
Location
Flag Hotel Caldas da Rainha boasts an exceptional location that receives high praise from its guests. Positioned conveniently close to the city center, the hotel offers easy access to a multitude of local attractions and amenities, including the renowned Parque D. Carlos I, various shopping centers, markets and a nearby supermarket. These conveniences make it an ideal base for exploring not only Caldas da Rainha but also the surrounding areas like Óbidos, Peniche, Nazaré and even Lisbon, which is just an hour away. The hotel's modern facilities, cleanliness and comfort are complemented by ample parking options, whether you're visiting for business or leisure. The tranquil environment allows for a peaceful stay, yet it remains just a short walk from the city's main sights, dining and shopping venues. This blend of accessibility and serenity, along with excellent staff service, underscores the positive guest experiences at this centrally-located hotel.
Breakfast
Flag Hotel Caldas da Rainha offers a breakfast experience that garners mixed reactions but generally leans positively. Many guests appreciate the variety, quality and freshness of the options available. The breakfast buffet is often noted for being extensive with offerings that cater to diverse tastes including made-to-order scrambled eggs, fresh fruit and a mix of sweet and savory items.
Several reviews highlight the breakfast as a standout feature of the hotel, praising the generous portions and the pleasantness of the meal. The breakfast room is often described as well-stocked and the staff attentive, adding to the overall pleasant experience. Guests also seem to enjoy the convenience of having a good breakfast option within the hotel with some emphasizing the good value for the nominal extra charge.
However, there are some areas where guests feel there is room for improvement. Criticisms include a lack of variety on certain days, occasional issues with restocking and some items not meeting expectations, such as inedible bacon or cold eggs. A few reviews also mention the breakfast being on the pricier side, suggesting that it could be included in the room rate to enhance overall value.
Despite these inconsistencies, the breakfast at Flag Hotel Caldas da Rainha is largely deemed satisfactory and, in many cases, quite enjoyable. It meets the expectations of a three-star hotel and provides a good start to the day for most visitors.
Dinner
The Flag Hotel Caldas da Rainha offers limited in-house dining options, particularly in terms of dinner and other meals, as they do not provide lunch or dinner services beyond breakfast. Some guests noted a desire for more meal availability and the absence of facilities such as fridges or mini-bars in the suites was mentioned as a drawback, particularly during the summer months. There are no specific vegan options available for breakfast. However, the hotel does provide conveniences such as the ability to prepare simple meals like pizza or sandwiches and ensures that food ordered via delivery services arrives in good condition.
Despite the lack of an on-site restaurant, guests can find plenty of nearby dining options. The hotel staff is helpful in recommending local Portuguese restaurants. A shopping center and a Continente supermarket within walking distance offer a variety of food choices and stay open late, providing affordable options for breakfast, water, wine and other needs. Visitors generally recommend exploring these local eateries for a more satisfying dining experience.
Rooms
The Flag Hotel Caldas da Rainha offers rooms that receive much praise for their comfort, modernity and spaciousness. Guests commonly highlight the cleanliness and functional design of the rooms with well-equipped and modern decor creating a pleasant stay. Many reviews note the ample space available in both the rooms and bathrooms with good lighting and a quiet atmosphere providing additional comfort. Beds are frequently described as very comfortable, contributing to a restful experience.
Soundproofing appears to be excellent, ensuring a peaceful environment free from external noise. The rooms are equipped with practical amenities, such as USB charging points by the bedside and large televisions. While the general consensus is positive, some guests point out that certain amenities like hairdryers, minibars and small shelves or tables could improve the overall experience.
The hotel's cleanliness stands out with rooms often described as super clean and well-maintained. The modern design and thoughtful furnishings add to the comfort, making the rooms feel cozy and welcoming. Families and groups benefit from options such as connected rooms and spacious suites, further enhancing their stay.
However, some criticisms arise regarding the size of certain rooms with a few guests finding them smaller than expected and difficult to navigate comfortably. Issues with heavy room doors and the lack of adequate space for personal belongings are also mentioned.
Overall, the Flag Hotel Caldas da Rainha excels in providing comfortable, clean and modern rooms that cater well to both short and extended stays, ensuring a good value for money and a restful, enjoyable visit.
Beds
The beds at Flag Hotel Caldas da Rainha have received overwhelmingly positive feedback from guests, highlighting their comfort and quality. Many reviews emphasized the beds being very comfortable with several guests describing the mattresses as super comfortable and bedding as clean and in good condition. The spacious and large beds were also a highlight with some guests noting the excellent quality of both the mattresses and pillows.
While there were a few mentions of hard or uncomfortable mattresses and pillows, the general sentiment leaned towards satisfaction with the bedding's comfort. Guest rooms were noted for their cleanliness and comfortable beds, making for an enjoyable stay. Overall, the beds and bedding at the hotel were frequently praised for their comfort, contributing significantly to a pleasant and restful experience for guests.
Cleanliness
Flag Hotel Caldas da Rainha consistently receives high marks for its cleanliness and new facilities. Guests noted that the hotel and rooms are impeccably clean with meticulous attention to hygiene evident throughout the premises. The modern, cozy and comfortable design contributes to a pleasant stay. The staff is often highlighted as friendly and competent, enhancing the overall positive experience. Despite a few isolated issues with cleanliness and maintenance, the general consensus is that the hotel's cleanliness is top-notch with spaces feeling fresh and well-kept. This contributes to a welcoming and organized environment, making it a highly recommended option for travelers seeking reliable and clean accommodations.
Staff
The reviews of Flag Hotel Caldas da Rainha particularly highlight the exceptional quality of the staff. Guests consistently describe the team as polite, helpful and incredibly friendly. The hotel's staff are praised for their availability and efficiency with special mentions of fast and smooth check-in processes, even at midnight. The professionalism and attentiveness of the employees contribute significantly to the guests' positive experiences. Words like attentive, welcoming and courteous feature prominently with many guests noting the exceptional friendliness and proactive assistance provided by the staff.
Receptionists receive specific commendations for their diligent and quick service, demonstrating remarkable customer service skills and ensuring guests feel well-attended. The personalized attention at the reception and across other service areas is repeatedly appreciated by guests, underlining the staff's commitment to maintaining a high standard of hospitality.
Numerous reviews also highlight the cheerful and enthusiastic demeanor of the staff, which appears to have enhanced the overall comfort and experience of the stay. In addition, specific individuals like Diogo and Cláudia are noted for their exemplary service, recommending tours and contributing to a welcoming atmosphere.
Overall, the staff's friendliness, professionalism and the efficient service at Flag Hotel Caldas da Rainha make a lasting impression on guests, ensuring a positive and memorable stay.
Wi-Fi
Flag Hotel Caldas da Rainha offers a reliable WiFi experience with several positive points highlighted by guests. Many guests noted that the WiFi signal is strong and the connection is good, making it suitable for online work and browsing. The internet is free and regarded by some as high quality with specific areas such as the reception providing notable connectivity. Guests appreciated the availability of internet which worked well for most needs, including professional tasks.
Despite this, a few guests experienced difficulties with internet access in certain parts of the hotel, indicating intermittent weak signals or moments where the internet was unavailable. Some expectations for higher speeds were unmet, which could be a consideration for those requiring very fast internet.
Overall, while there are occasional issues with WiFi connectivity, the majority of guests found the internet service to be satisfactory and useful for their stay.
Family
Flag Hotel Caldas da Rainha proves to be a commendable choice for families seeking a stay in this picturesque town. Parents traveling with children will find the accommodations welcoming, particularly due to the availability of family rooms that cater to larger groups. Although there are challenges, such as the notably heavy room doors and absence of cribs, the overall experience tends to be positive for those with children.
Despite some mixed feedback about its child-friendliness, numerous reviews highlight its suitability for family vacations. Guests often note the favorable value for money, cleanliness and comfort of the beds. Additionally, the convenience of a parking lot makes it easier for families to manage their logistics.
The kindness and friendliness of the staff further enhance the experience, contributing to a relaxed and welcoming atmosphere. Although there are calls for improvement, like adding relaxation spaces and refrigerators in rooms, many guests express their intent to return, recommending the hotel for family stays and travels with children.
3 Star
Flag Hotel Caldas da Rainha stands out as a modern and functional 3-star hotel that offers an impressive quality/price ratio. Guests consistently noted its excellent value for money and it was described as exceeding expectations for its category. The hotel, being a modern building, features comfortable and simple yet tasteful decor, providing a suitable environment for those looking to spend a few nights.
The facilities and services provided align well with typical 3-star amenities, offering soundproof rooms and convenient parking. Though the breakfast was considered basic and possibly weak for a 3-star establishment, it still met the expectations for the hotel's star rating. Its location on the outskirts offers a quiet and easily accessible stay.
Overall, Flag Hotel Caldas da Rainha has been praised for its excellent value for the price charged, making it a favorable choice for travelers seeking quality accommodation without breaking the bank.
Accessible
Flag Hotel Caldas da Rainha appears to be a highly accessible accommodation, ideal for guests with disabilities or those carrying heavy luggage. The hotel features comfortable, accessible rooms and is equipped with necessary accessibility ramps. Guests appreciate the availability of spacious and easy-to-navigate parking, including designated disabled parking spaces, which contribute to the convenience of their stay.
The hotel's prime location next to a supermarket and within walking distance to a shopping center ensures that guests have immediate access to essential amenities. Additionally, the proximity to key attractions like the city center and Obidos makes it an excellent choice for travelers looking to explore the area.
The structure of the hotel is complemented by a friendly and supportive staff, providing assistance when needed. With a 24-hour reception, guests can expect around-the-clock service. The combination of accessible features and strategic location makes Flag Hotel Caldas da Rainha a commendable option for travelers prioritizing convenience and accessibility.
No, Flag Hotel Caldas da Rainha doesn't have any pool.
No, a spa isn't available at Flag Hotel Caldas da Rainha.
No, Flag Hotel Caldas da Rainha doesn't allow dogs.
No, parking facilities aren't available at Flag Hotel Caldas da Rainha.
No, Flag Hotel Caldas da Rainha doesn't have a gym.