Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Capitol Kuala Lumpur stands out for its prime location in the heart of Bukit Bintang, making it an excellent base for exploring Kuala Lumpur. Its proximity to major landmarks, shopping malls and dining options enhances its appeal for both shoppers and food enthusiasts. The nearby MRT and monorail stations provide easy access to other parts of the city, making travel convenient for guests. The hotel is highly appreciated for its cleanliness, affordability and responsive staff.
Breakfast at the hotel garners generally positive feedback for its delicious taste and variety, though some guests note areas for improvement regarding the selection and quality. Rooms are praised for their cleanliness, spaciousness and comfortable amenities, including excellent views of iconic landmarks like the KL Tower and Petronas Towers. However, updates to the decor and better soundproofing could enhance the overall experience.
Cleanliness is a strong point with many reviews highlighting the well-maintained, tidy and comfortable rooms. The staff are frequently commended for their friendliness, attentiveness and professionalism, contributing significantly to the pleasant atmosphere and overall positive experience at the hotel.
Parking facilities, while convenient and free of charge, could benefit from improvements in accessibility and management. Guests generally find the beds comfortable and well-maintained, though minor issues like occasional discomfort or strong smells in specific rooms are noted.
As a three-star hotel, Hotel Capitol Kuala Lumpur offers fantastic value for money, blending traditional and modern elements to provide a comfortable and affordable stay. The combination of its strategic location, cleanliness and commendable service makes it a dependable option for budget-conscious travelers. Show more
Read review summaries for all categories
Categories
Hotel near Golf Courses
Centrally situated, it provides access to transportation options for reaching golf courses, with basic hotel services available.
Hotel near Nightlife Spots
Located off Jalan Bukit Bintang, Hotel Capitol Kuala Lumpur is well-positioned for nightlife access. Its proximity to entertainment options and dining makes it a favorable choice for guests wanting to explore the city's nightlife.
3-Star Hotel
This hotel is located in Bukit Bintang, offering easy access to shopping and entertainment. It provides comfortable rooms and essential amenities, making it a convenient choice for travelers seeking a vibrant city experience.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
Room Types
10 Room - PremiumAir-conditioned room features a safe, flat-screen satellite TV, minibar and ironing facilities.
Superior Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The double room offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Deluxe Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Capitol Deluxe Queen RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features a tea and coffee maker, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Capitol Deluxe Twin RoomThe spacious twin room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 2 beds.
Premium Corner RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room features a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box and a carpeted floor. The unit offers 1 bed.
Premium Queen RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 1 bed.
Premium Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The twin room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
10 Room Deluxe Queen RoomThe spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This double room is air-conditioned and features a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Capitol Kuala Lumpur boasts a prime location in the heart of Bukit Bintang, making it an ideal base for exploring the vibrant city of Kuala Lumpur. The hotel's strategic positioning puts it within walking distance of key attractions, shopping malls and public transport options. Guests appreciated its proximity to major landmarks such as the Pavilion Mall, Petronas Twin Towers and Jalan Alor Night Market.
The convenience of having MRT and monorail stations nearby means easy access to various parts of the city. Numerous shopping centers, including Lot 10, Sungai Wang Plaza and Berjaya Times Square, are just a short stroll away, offering ample opportunities for retail therapy. Additionally, the hotel is surrounded by a variety of dining options, catering to diverse culinary tastes.
Its central location eliminates the need for extensive travel as most amenities are within reach, making it highly popular among shoppers and food enthusiasts. Cleanliness, affordability and responsive staff further enhance the appeal of Hotel Capitol Kuala Lumpur. Whether exploring the bustling nightlife or seeking a comfortable stay in the city's commercial hub, this hotel offers the perfect blend of convenience and accessibility.
Breakfast
Hotel Capitol Kuala Lumpur offers a diverse breakfast experience that has received a range of feedback from its guests. Many reviewers praised the breakfast as excellent, fantastic and delicious with a big spread of food and good coffee. The complementary breakfast included in the rate is seen as a great value with some guests noting a variety of choices that cater well to different preferences.
However, several guests expressed that the breakfast options were limited and found the buffet to be lacking in variety. Some mentioned that the quality could be improved and that the food was sometimes cold. Despite these criticisms, others still found the breakfast to be sufficient and very good.
In summary, while the breakfast at Hotel Capitol Kuala Lumpur generally receives positive remarks for its delicious taste and variety, there are notable areas for improvement in terms of choice and quality to satisfy all guests.
Rooms
Staying at Hotel Capitol Kuala Lumpur offers a mixed experience, highlighted by both positive and negative aspects. On the upside, guests repeatedly praised the cleanliness of the rooms, noting that they are spacious, comfortable and well-maintained despite the hotel's age. The views from the rooms, particularly from higher floors, are a major highlight, offering unobstructed sights of iconic landmarks like the KL Tower and Petronas Towers. The beds are consistently described as comfortable and daily housekeeping ensures that rooms remain tidy. The presence of amenities such as small refrigerators, bidet-equipped toilets and standard toiletries also enhance the stay for guests.
However, the hotel does have areas that could use improvement. Many reviews pointed out that the rooms and facilities feel outdated and could benefit from renovations. Issues such as worn-out carpets, old furniture and dim lighting were common complaints. Noise can be a problem, especially for rooms near the elevator or on floors with live bands playing until midnight. Smoking rooms tend to have a lingering cigarette smell and the soundproofing is generally inadequate, leading to disturbances from neighboring rooms.
Overall, while the hotel provides a clean, spacious and centrally located option with excellent views and comfortable amenities, it would benefit considerably from updates to its décor and better soundproofing measures.
Beds
At Hotel Capitol Kuala Lumpur, guest experiences with the beds have been positively noted for their comfort and cleanliness. Most travelers have highlighted the beds as being comfortable with some specifically mentioning the quality of the pillows, which are just as cozy. Guests repeatedly used terms like comfortable, comfy and spacious to describe their sleeping arrangements with several emphasizing that the beds and pillows combined to offer a very comfortable stay.
However, there were a few isolated concerns regarding bed comfort, such as a not-so-comfy bed or a shaky one, but these instances seem to be exceptions rather than the rule. Cleanliness is another well-appreciated feature with mentions of the beds appearing clean and well-maintained.
Overall, the general consensus is that Hotel Capitol Kuala Lumpur provides a solid, restful experience with their bedding, making it a reliable option for travelers seeking comfort during their stay. Only minor issues like a strong cigarette smell in a specific room and a few less satisfactory double beds were noted, but these did not overshadow the predominantly positive reviews regarding bed comfort.
Cleanliness
Hotel Capitol Kuala Lumpur is consistently praised for its high standard of cleanliness. Guest reviews highlight the rooms as being particularly clean, tidy and well-maintained. Phrases such as "very clean rooms," "clean and spacious rooms," and "clean, comfortable rooms" are frequently mentioned, indicating a generally positive perception of hygiene and upkeep.
Many reviewers appreciate the cleanliness of not just the rooms but the overall environment of the hotel. Rooms are described as spacious and well-organized with some guests noting the cleanliness of amenities and facilities as commendable. Additionally, cleanliness seems to extend to frequent maintenance, as rooms are made well every day, contributing to the guests' comfort and satisfaction.
Despite the overwhelmingly positive feedback, a few guests noted specific areas needing improvement. Issues such as dirty carpets, unclean toilets and occasional dust were mentioned, indicating that while the overall cleanliness is good, some elements may occasionally fall short of expectations. Nonetheless, these instances appear to be exceptions rather than the norm.
In summary, Hotel Capitol Kuala Lumpur generally offers a very clean and tidy accommodation experience with rooms and facilities that are well-maintained and pleasant. While minor cleanliness issues do arise, they are significantly outweighed by the positive remarks from satisfied guests.
Staff
The staff at Hotel Capitol Kuala Lumpur consistently receive high praise in guest reviews for their friendliness, helpfulness and courteous demeanor. Many guests highlight the reception staff as being notably welcoming and efficient, ensuring a smooth and pleasant check-in experience. Several reviews describe the staff as attentive and genuinely caring, often likening their service to being treated like family.
Guests frequently commend the professionalism and responsiveness of the staff, noting their quick response to requests and their ability to handle issues promptly. The general sentiment suggests that the atmosphere created by the staff is one of warmth and hospitality, contributing significantly to the overall positive experience at the hotel.
However, some reviews mention areas for improvement, such as the need for better customer service training for the staff and occasional slow service. Despite these occasional criticisms, the overwhelming majority of feedback is positive, highlighting the staff's dedication to providing excellent service with a smile. The prevailing view is that the courteous and efficient staff significantly enhance the comfort and enjoyment of staying at Hotel Capitol Kuala Lumpur.
Parking
Hotel Capitol Kuala Lumpur offers the convenience of having parking facilities in the same building, allowing guests to park their vehicles safely for several days at a time. Although parking is provided free of charge, some guests have noted that the parking area is slightly far from the hotel, requiring a bit of a walk. Additionally, there's access to free parking at nearby locations like Low Yat Plaza and Sg Wang Plaza.
The parking feature, while practical, has some limitations and the process of checking in for parking could benefit from improvements. Some reviews mention occasional issues with the room card needed to scan the lift and an unprofessional parking attendant, which could affect the overall convenience. Despite these minor drawbacks, the provision of parking remains a significant advantage for guests looking for a hassle-free stay in Kuala Lumpur.
3 Star
Hotel Capitol Kuala Lumpur is a three-star establishment that offers fantastic value for money, making it a budget-friendly option for travelers. Its strategic location adds to its appeal, providing guests with convenience and accessibility. The hotel successfully combines traditional and modern elements, ensuring that it remains well-maintained and well-designed. While it is described as a basic hotel, it delivers good value, comfort and affordability, making it an acceptable choice for those seeking a budget hotel experience. Overall, Hotel Capitol Kuala Lumpur provides a comfortable stay that aligns with its three-star rating, offering guests a dependable and value-oriented option for their visit.
No, Hotel Capitol Kuala Lumpur doesn't have any pool.
No, a spa isn't available at Hotel Capitol Kuala Lumpur.
No, Hotel Capitol Kuala Lumpur doesn't allow dogs.
Yes, parking facilities are available at Hotel Capitol Kuala Lumpur.
No, Hotel Capitol Kuala Lumpur doesn't have a gym.