Atheneum Suite Hotel
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Summary of reviewsThe Atheneum Suite Hotel in Downtown Detroit offers a commendable stay experience highlighted by its prime Greektown location. Its proximity to prominent attractions such as Comerica Park, Ford Field and various theaters makes it an ideal choice for both sports enthusiasts and culture seekers. Guests appreciate the convenience of nearby restaurants, bars and entertainment venues, further enhanced by the hotel’s complimentary shuttle service within a five-mile radius. The hotel's central location coupled with the availability of walking distance to local markets and the People Mover train adds to its allure.
Guest rooms at the Atheneum Suite Hotel are frequently lauded for their spaciousness and cleanliness. The large, comfortable beds and well-thought-out room layouts provide a pleasant stay with particular praise for the separation between sleeping and living areas. Despite some minor issues with dated furniture and occasional cleanliness concerns, the overall room experience is positive. Beautiful views from some rooms and efficient room service further contribute to guest satisfaction.
The hotel's breakfast and dinner services receive mixed reviews. While the quality of the breakfast itself, along with the friendly staff, is often highlighted positively, guests are disappointed by the extra charges and lack of inclusive breakfast options. Similarly, the onsite restaurant's food is praised for its convenience and quality, though some find the menu limited and occasionally overpriced. Room service, however, is consistently commended for its variety and punctuality.
Staff at the Atheneum Suite Hotel are a standout feature with many guests emphasizing their friendliness, helpfulness and professionalism. Specific employees receive special mentions for their exceptional service, enhancing the overall guest experience. Although there are occasional mentions of less favorable encounters, the staff’s courteous and accommodating nature significantly adds to the hotel’s positive reputation.
In terms of amenities, the hotel’s free Wi-Fi is noted for mixed reliability and the gym receives varied feedback regarding its quality and availability. Parking options primarily focus on valet service, which is deemed convenient but sometimes considered pricey by guests. Family travelers find the hotel particularly accommodating with spacious rooms and a friendly atmosphere that make for an enjoyable stay with children. The hotel’s vibrant nightlife options, close proximity to bars, clubs and entertainment venues, make it a suitable choice for guests looking to experience Detroit's active night scene.
Overall, the Atheneum Suite Hotel combines a superb location, spacious and clean accommodations and a generally positive service experience to offer a comfortable and enjoyable stay for both leisure and business travelers. Minor improvements in certain areas such as breakfast offerings, room updates and additional amenities could further enhance the guest experience.
Categories
Guest rooms at the Atheneum Suite Hotel are frequently lauded for their spaciousness and cleanliness. The large, comfortable beds and well-thought-out room layouts provide a pleasant stay with particular praise for the separation between sleeping and living areas. Despite some minor issues with dated furniture and occasional cleanliness concerns, the overall room experience is positive. Beautiful views from some rooms and efficient room service further contribute to guest satisfaction.
The hotel's breakfast and dinner services receive mixed reviews. While the quality of the breakfast itself, along with the friendly staff, is often highlighted positively, guests are disappointed by the extra charges and lack of inclusive breakfast options. Similarly, the onsite restaurant's food is praised for its convenience and quality, though some find the menu limited and occasionally overpriced. Room service, however, is consistently commended for its variety and punctuality.
Staff at the Atheneum Suite Hotel are a standout feature with many guests emphasizing their friendliness, helpfulness and professionalism. Specific employees receive special mentions for their exceptional service, enhancing the overall guest experience. Although there are occasional mentions of less favorable encounters, the staff’s courteous and accommodating nature significantly adds to the hotel’s positive reputation.
In terms of amenities, the hotel’s free Wi-Fi is noted for mixed reliability and the gym receives varied feedback regarding its quality and availability. Parking options primarily focus on valet service, which is deemed convenient but sometimes considered pricey by guests. Family travelers find the hotel particularly accommodating with spacious rooms and a friendly atmosphere that make for an enjoyable stay with children. The hotel’s vibrant nightlife options, close proximity to bars, clubs and entertainment venues, make it a suitable choice for guests looking to experience Detroit's active night scene.
Overall, the Atheneum Suite Hotel combines a superb location, spacious and clean accommodations and a generally positive service experience to offer a comfortable and enjoyable stay for both leisure and business travelers. Minor improvements in certain areas such as breakfast offerings, room updates and additional amenities could further enhance the guest experience.
Hotel for Honeymoon
This suite hotel provides spacious and comfortable accommodations. The added space and luxurious amenities create a relaxing and romantic atmosphere.
Family Friendly Hotel
The Atheneum Suite Hotel offers spacious family rooms with enough space for a crib, making it an appealing choice for families with young children. The large bathtubs are particularly enjoyable for children, adding fun to their stay.
Hotel near Nightlife Spots
Located in the heart of Greektown, the Atheneum Suite Hotel provides easy access to Detroit's nightlife. The hotel features A Bar, offering handcrafted cocktails. It is near Greektown Casino and within walking distance of Comerica Park and Ford Field.
Business Hotel
The Atheneum Suite Hotel offers flexible and dynamic multi-service spaces with state of the art audiovisual and videoconferencing capabilities. It is within walking distance to Comerica Park, Ford Field, Huntington Place Convention Center, and many local businesses and corporations.
Hotel with Parking
Valet parking is available at the hotel. While some information is conflicting, on-site parking with charges is generally indicated.
Accessible Hotel
This hotel features wheelchair-accessible facilities and offers wheelchair-friendly rooms with wheelchair-accessible bathrooms. It provides accessible temporary parking, an accessible route to the main entrance, and an accessible reception desk. Public restrooms are also accessible.
Hotel with Gym
Atheneum Suite Hotel provides a fitness center for guests. This amenity enables travelers to maintain their exercise regimen while enjoying a comfortable stay.
3-Star Hotel
The Atheneum Suite Hotel is known for its luxurious suites and prime location in the Greektown district, making it a comfortable and convenient choice. It offers a unique cultural experience with its Greek-inspired decor and proximity to local attractions.
Guest Reviews
The Atheneum Suite Hotel boasts an enviable location in the heart of Downtown Detroit, providing guests with easy access to a myriad of attractions and amenities. Situated in Greektown, the hotel is conveniently close to a vibrant array of restaurants, bars and entertainment venues. Guests rave about its proximity to key sites such as Comerica Park, Ford Field and several theaters, making it an ideal choice for sports enthusiasts and culture seekers alike. The hotel also offers convenient walking distance to local markets and the People Mover train, further adding to its appeal for those looking to explore the city on foot.
The central location is highly praised with many guests noting that everything they needed was just a short walk away. Whether attending a Lions game, a show or simply enjoying the local nightlife, the hotel places visitors right in the middle of the action. The hotel’s connection to restaurants like Fishbones and the availability of a complimentary shuttle service within a five-mile radius enhance its convenience.
In addition to its prime location, guests also highlight the spacious and clean rooms, as well as the friendly and accommodating staff. The combination of a superb location and excellent service makes the Atheneum Suite Hotel a popular choice for both leisure and business travelers visiting Detroit.
The breakfast experience at the Atheneum Suite Hotel receives overall positive mentions, particularly for the polite and friendly staff, especially Shandrekia, who is often noted for her pleasant demeanor in the breakfast area. Guests describe the breakfast as great, amazing, delicious and even exceptional, highlighting the quality of the food available.
However, there are notable drawbacks mentioned frequently. Many guests express disappointment that breakfast is not included in the room price, which leads to an extra charge that some find too high for its value. The lack of complimentary breakfast services, including no continental breakfast, in-room breakfast-only options and no breakfast in bed service, are frequently cited concerns. Additionally, guests found limited to no breakfast amenities within the hotel and nearby, which further dampens the experience for some.
While room service for breakfast is available and noted for its punctuality, the absence of a readily available on-site breakfast or more diverse breakfast options seems to be a significant area of improvement for the Atheneum Suite Hotel. Overall, while the quality of the breakfast and service stands out positively, the absence of inclusive or convenient breakfast options detracts from the overall guest experience.
The dining experience at the Atheneum Suite Hotel offers a mix of highs and lows according to guest reviews. On the positive side, the onsite restaurant has garnered praise for its delicious food and convenience, allowing guests to enjoy meals without leaving the building. Room service is often highlighted as incredible with guests appreciating the variety and quality of the menu, which is available until 11 pm. Additionally, the hotel boasts great onsite dining options suitable for both family-friendly and more formal settings, complemented by a nice bar.
However, there are some notable complaints. The menu is described as limited and there have been instances where items were unavailable or sides were missing from room service orders. Some guests also found the food to be subpar and overpriced. While the restaurant inside the hotel is good, it isn’t universally praised as great. Issues such as poor food service and the absence of hot water at night have also been mentioned. Nearby dining options exist, but some guests found the recommendations lacking in quality and ambiance. Overall, while the Atheneum offers some strong dining experiences, there is room for improvement.
The Atheneum Suite Hotel offers rooms that are notably large and spacious, providing plenty of space for comfort and relaxation. The layouts of the suites are well thought out and unique, contributing to a pleasant stay. Numerous guests appreciated the large and comfortable beds, as well as the division between the sleeping areas and living areas. The rooms are frequently described as very clean and secure and the hotel itself maintains a good level of cleanliness.
However, some areas of the rooms show signs of aging and could benefit from updates. While the furniture is comfortable, it is also noted as being somewhat dated and occasional issues with room amenities such as inoperative jets in tubs or broken lamps have been mentioned. Despite these minor drawbacks, the overall spaciousness and design of the rooms, along with the modern decor in some suites, were appreciated by visitors.
A few guests did mention concerns about the lack of microwaves and minor cleanliness issues such as stains or mold in bathrooms. Despite these points, the sheer size of the rooms, comfortable furnishings and efficient room service contribute to the positive experiences reported by most guests. The hotel’s central location and beautiful views from some rooms also add to its appeal. Overall, the Atheneum Suite Hotel provides a comfortable and spacious option for travelers, though slight renovations could further enhance the guest experience.
When staying at the Atheneum Suite Hotel, guests generally find the beds to be comfortable with many describing the mattresses as "very comfortable" and noting the overall bedding as "super comfy." The beds are often highlighted for providing a "comfortable sleep" and are in "good condition."
However, experiences with the pillows are less favorable. Numerous guests suggest that while the mattresses are comfortable, the pillows can be quite uncomfortable with descriptions ranging from "too firm" to "very uncomfortable." Some reviews mention that the pillows offer "little neck support" and are even described as "awful" by some guests.
Despite these mixed reviews about the pillows and firmness of the beds, those who value a firm mattress might find the beds to their liking. The cleanliness of the pillow cases and bedding is noted positively in several reviews, which speaks to the overall standard of hygiene maintained by the hotel.
In conclusion, it seems that the Atheneum Suite Hotel provides a generally comfortable sleeping experience, especially for those who prefer firmer mattresses, though the pillows might not meet everyone's expectations.
The Atheneum Suite Hotel receives mixed reviews regarding its cleanliness. Many positive comments highlight the hotel's cleanliness, describing it as "very clean," "immaculately clean," and "clean and comfortable." Guests often note that the rooms are spacious, neat and well kept with daily cleaning services maintaining their overall condition. The lobby and hallways are also mentioned as being well-maintained.
However, there are several criticisms amid the praise. Some guests report serious cleanliness issues, including blood stains, mold and hair in various places such as towels and wash bowls. Concerns about outdated and tired decor, stained carpets and old equipment detract from the hotel's appeal. The bathroom cleanliness often comes under particular scrutiny with mold and dirt being recurrent problems.
Despite these issues, the overall consensus leans towards the hotel maintaining a generally clean environment, although improvements in detailed cleaning tasks and updates to worn-out areas would enhance the guest experience.
The Atheneum Suite Hotel is notably lauded for its exceptional staff, who are consistently described as friendly, helpful and polite. Guests have highlighted encounters with staff members who were not only knowledgeable but also accommodating and eager to assist. The courteous and professional demeanor of the front desk personnel sets a welcoming tone for visitors with many appreciating their prompt and efficient service. Housekeeping and valet staff have also received commendations for their attentiveness and speed, ensuring a smooth and pleasant stay for guests.
While most reviews are overwhelmingly positive, there are occasional mentions of less favorable experiences with certain staff members, such as rude or indifferent behavior. However, these incidents appear to be outliers in an otherwise stellar record of customer service.
Particularly noteworthy is the praise for specific employees, such as Andre, who left a lasting positive impression. The bar staff and receptionists have been specifically mentioned for their courteous and friendly interactions, often going above and beyond to ensure guest satisfaction.
Overall, the consistent commendations for the friendly and helpful nature of the staff create a strong impression of a hotel that prioritizes excellent customer service and hospitality, contributing significantly to the positive guest experiences at the Atheneum Suite Hotel.
The Atheneum Suite Hotel has a range of feedback when it comes to its Wi-Fi service. While some guests have highlighted positive aspects such as fast and reliable connections and even praised the speed and availability, others have experienced issues. There are repeated mentions of problematic connectivity, slow speeds and even instances where the Wi-Fi was not working at all. Some guests appreciated the inclusion of free Wi-Fi, considering it a value-for-money aspect of their stay. However, many reviews noted that internet access often fell short with unreliability and difficulty in connection being frequent complaints. Despite these mixed experiences, it seems the hotel does offer Wi-Fi services intended to meet guests' needs, even if inconsistency has been reported.
Atheneum Suite Hotel offers varying guest experiences when it comes to its gym facilities. While some guests note that there is no gym available, others describe the workout space as great and well-equipped. Positive remarks highlight that the gym area is clean and the machines are in good condition. However, some reviewers mention concerns over gym quality with comments about it being tiny, dark and having machines that may not be well maintained. Despite these mixed reviews, the overall impression suggests that for those granted access, the gym can provide a satisfactory workout experience.
Atheneum Suite Hotel offers various parking options for guests, primarily focusing on valet parking. The valet service is praised for being convenient and courteous, enhancing the overall guest experience. Some guests appreciated the relatively inexpensive parking options available, including discounted rates during off-peak hours and free parking provided in certain circumstances. Additionally, the hotel offers a free shuttle service within a 5-mile radius, which is considered a helpful amenity.
However, some guests expressed concerns over the cost of valet parking with fees ranging from $28 to $35 per day. These charges were seen as relatively steep by some, especially for family trips. A few reviewers found the lack of self-parking options inconvenient and noted difficulty in finding nearby parking. In terms of parking accessibility, there is an option to park directly opposite the hotel in an underground garage for $25 per day, which some find more economical.
Overall, while the valet service receives positive feedback for its efficiency and convenience, the cost remains a point of contention for some guests.
The Atheneum Suite Hotel emerges as an appealing choice for families seeking a comfortable and enjoyable stay with children. Families have appreciated the spaciousness of the family rooms, highlighting the ample space that even includes room for a crib. The layout, featuring a little apartment section at the beginning of the room, has delighted younger guests, while the separation from the sleeping area accommodates families with teens who appreciate sleeping in.
The hotel is praised for its friendly atmosphere and attentive staff, making families feel welcome and cared for. The open-air garden is a notable feature, providing a pleasant outdoor space for families to relax and enjoy. Additionally, the convenient location near numerous family attractions makes it an ideal option for those looking to explore the local area.
Children have particularly enjoyed the big bath, adding an element of fun to their stay. Overall, the Atheneum Suite Hotel offers a comfortable and family-friendly environment that enhances the experience of a family vacation or special occasions like a birthday celebration.
The Atheneum Suite Hotel is well-situated for guests looking to experience vibrant nightlife. It's conveniently located near an active nightclub and several nearby bars, offering plenty of options for an exciting night out. Additionally, Saint Andrews Hall and a casino are within close proximity, adding to the nightlife variety. The hotel's location is perfect for walking to Ford Field and Greektown, making it easy to explore a range of restaurants and entertainment venues. With noted bar and nightclub services, as well as excellent nightlife options nearby, there's always a lot of activity around the hotel. While the presence of a casino might make the area a bit sketchy at times, the overall nightlife experience is highly praised.
The Atheneum Suite Hotel receives mixed reviews from guests, primarily mentioning that the hotel feels outdated and in need of significant updates. Many guests noted that the rooms and interiors appear old-fashioned with specific mentions of worn-out carpeting and problematic areas in the flooring. Despite these issues, the hotel is praised for providing good value for the price with friendly staff and an immaculate lobby earning positive remarks. The cleanliness of the suites is also acknowledged, although some areas like bathroom corners and lighting could be improved for a better experience. While the hotel is not considered a five-star establishment by patrons, it is seen as a decent option given its price range. Overall, guests seem to appreciate the hotel’s service but feel that the physical condition of the rooms does not match the promotional images or the cost associated with staying there.
Atheneum Suite Hotel offers a conducive environment for business travelers with several features tailored to meet their needs. The room setups are particularly useful, providing clear separation between the bedroom and sitting room, which allows for undisturbed meetings without inconveniencing others. The space in the rooms is adequate for work and the staff is notably helpful, assisting with business tasks and providing support in the business center. Although there have been some mentions of needed improvements regarding access to the business meeting rooms, the overall feedback indicates that it is a good place for business trips. Regular business travelers appreciate the accommodations and the dedicated service provided by the staff.
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Location
The central location is highly praised with many guests noting that everything they needed was just a short walk away. Whether attending a Lions game, a show or simply enjoying the local nightlife, the hotel places visitors right in the middle of the action. The hotel’s connection to restaurants like Fishbones and the availability of a complimentary shuttle service within a five-mile radius enhance its convenience.
In addition to its prime location, guests also highlight the spacious and clean rooms, as well as the friendly and accommodating staff. The combination of a superb location and excellent service makes the Atheneum Suite Hotel a popular choice for both leisure and business travelers visiting Detroit.
Breakfast
However, there are notable drawbacks mentioned frequently. Many guests express disappointment that breakfast is not included in the room price, which leads to an extra charge that some find too high for its value. The lack of complimentary breakfast services, including no continental breakfast, in-room breakfast-only options and no breakfast in bed service, are frequently cited concerns. Additionally, guests found limited to no breakfast amenities within the hotel and nearby, which further dampens the experience for some.
While room service for breakfast is available and noted for its punctuality, the absence of a readily available on-site breakfast or more diverse breakfast options seems to be a significant area of improvement for the Atheneum Suite Hotel. Overall, while the quality of the breakfast and service stands out positively, the absence of inclusive or convenient breakfast options detracts from the overall guest experience.
Dinner
However, there are some notable complaints. The menu is described as limited and there have been instances where items were unavailable or sides were missing from room service orders. Some guests also found the food to be subpar and overpriced. While the restaurant inside the hotel is good, it isn’t universally praised as great. Issues such as poor food service and the absence of hot water at night have also been mentioned. Nearby dining options exist, but some guests found the recommendations lacking in quality and ambiance. Overall, while the Atheneum offers some strong dining experiences, there is room for improvement.
Rooms
However, some areas of the rooms show signs of aging and could benefit from updates. While the furniture is comfortable, it is also noted as being somewhat dated and occasional issues with room amenities such as inoperative jets in tubs or broken lamps have been mentioned. Despite these minor drawbacks, the overall spaciousness and design of the rooms, along with the modern decor in some suites, were appreciated by visitors.
A few guests did mention concerns about the lack of microwaves and minor cleanliness issues such as stains or mold in bathrooms. Despite these points, the sheer size of the rooms, comfortable furnishings and efficient room service contribute to the positive experiences reported by most guests. The hotel’s central location and beautiful views from some rooms also add to its appeal. Overall, the Atheneum Suite Hotel provides a comfortable and spacious option for travelers, though slight renovations could further enhance the guest experience.
Beds
However, experiences with the pillows are less favorable. Numerous guests suggest that while the mattresses are comfortable, the pillows can be quite uncomfortable with descriptions ranging from "too firm" to "very uncomfortable." Some reviews mention that the pillows offer "little neck support" and are even described as "awful" by some guests.
Despite these mixed reviews about the pillows and firmness of the beds, those who value a firm mattress might find the beds to their liking. The cleanliness of the pillow cases and bedding is noted positively in several reviews, which speaks to the overall standard of hygiene maintained by the hotel.
In conclusion, it seems that the Atheneum Suite Hotel provides a generally comfortable sleeping experience, especially for those who prefer firmer mattresses, though the pillows might not meet everyone's expectations.
Cleanliness
However, there are several criticisms amid the praise. Some guests report serious cleanliness issues, including blood stains, mold and hair in various places such as towels and wash bowls. Concerns about outdated and tired decor, stained carpets and old equipment detract from the hotel's appeal. The bathroom cleanliness often comes under particular scrutiny with mold and dirt being recurrent problems.
Despite these issues, the overall consensus leans towards the hotel maintaining a generally clean environment, although improvements in detailed cleaning tasks and updates to worn-out areas would enhance the guest experience.
Staff
While most reviews are overwhelmingly positive, there are occasional mentions of less favorable experiences with certain staff members, such as rude or indifferent behavior. However, these incidents appear to be outliers in an otherwise stellar record of customer service.
Particularly noteworthy is the praise for specific employees, such as Andre, who left a lasting positive impression. The bar staff and receptionists have been specifically mentioned for their courteous and friendly interactions, often going above and beyond to ensure guest satisfaction.
Overall, the consistent commendations for the friendly and helpful nature of the staff create a strong impression of a hotel that prioritizes excellent customer service and hospitality, contributing significantly to the positive guest experiences at the Atheneum Suite Hotel.
Wi-Fi
Gym
Parking
However, some guests expressed concerns over the cost of valet parking with fees ranging from $28 to $35 per day. These charges were seen as relatively steep by some, especially for family trips. A few reviewers found the lack of self-parking options inconvenient and noted difficulty in finding nearby parking. In terms of parking accessibility, there is an option to park directly opposite the hotel in an underground garage for $25 per day, which some find more economical.
Overall, while the valet service receives positive feedback for its efficiency and convenience, the cost remains a point of contention for some guests.
Family
The hotel is praised for its friendly atmosphere and attentive staff, making families feel welcome and cared for. The open-air garden is a notable feature, providing a pleasant outdoor space for families to relax and enjoy. Additionally, the convenient location near numerous family attractions makes it an ideal option for those looking to explore the local area.
Children have particularly enjoyed the big bath, adding an element of fun to their stay. Overall, the Atheneum Suite Hotel offers a comfortable and family-friendly environment that enhances the experience of a family vacation or special occasions like a birthday celebration.
Nightlife
3 Star
Business
No, Atheneum Suite Hotel doesn't have any pool.
No, a spa isn't available at Atheneum Suite Hotel.
No, Atheneum Suite Hotel doesn't allow dogs.
Yes, parking facilities are available at Atheneum Suite Hotel.
Yes, Atheneum Suite Hotel has a gym.
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