Fox Hotel and Suites
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsFox Hotel and Suites is highly praised for its exceptional location in the heart of Banff, offering a perfect blend of tranquility and accessibility. Situated on Banff Avenue, it provides convenient access to shops, restaurants and various local attractions, all within a short walking distance. The availability of public transportation right outside the hotel further enhances its appeal, making it an ideal base for both relaxation and adventure in Banff.
Guests generally appreciate the breakfast offerings, although they note it could be improved with more variety. The continental breakfast, while basic and sometimes repetitive, offers a selection of waffles, toast, pastries and cereals, providing a convenient start to the day.
The on-site dining at Chili's receives positive reviews for its good and reasonably priced food. Guests enjoy the convenience of having a restaurant on the premises, finding both lunch and dinner options to be delicious and accommodating even for teens.
The rooms are a mix of praises and critiques. Suites are notably spacious, comfortable and well-equipped with kitchenettes and balconies, making them popular with families. However, standard rooms are often described as small and in need of updates with occasional maintenance and cleanliness issues.
Cleanliness receives overall commendation with special mention of the housekeeping staff's diligent efforts to maintain tidy and fresh-smelling rooms. Some public areas, however and specific instances in the rooms require better upkeep.
The staff at Fox Hotel and Suites are a standout feature, frequently praised for their friendliness, helpfulness and exceptional service. Guests highlight the staff’s warm and accommodating demeanor, which significantly enhances the overall stay experience.
WiFi at the hotel is generally reliable and strong, aided by individual routers in each room, though some guests have noted occasional instability.
The gym facilities receive mixed reviews with many guests finding the space and equipment lacking and in need of modernization. In contrast, the hot pools are a unique and cherished feature with their cozy underground and cave-like design being especially popular.
Parking is convenient and secure, although the limited number of spaces can pose a challenge during busy times. Valet services are particularly praised for their efficiency.
The hotel is very family-friendly, offering configurations and amenities that cater well to families, including spacious suites and a fun, private cave-like pool. However, very young families might find some minor inconveniences.
For ski enthusiasts, the hotel offers a seamless experience with convenient ski bus services and secure ski locker storage, making it highly recommended for those looking to hit the slopes.
Overall, Fox Hotel and Suites offers a comfortable, convenient and memorable stay, especially valued for its location, friendly staff and unique amenities.
Categories
Guests generally appreciate the breakfast offerings, although they note it could be improved with more variety. The continental breakfast, while basic and sometimes repetitive, offers a selection of waffles, toast, pastries and cereals, providing a convenient start to the day.
The on-site dining at Chili's receives positive reviews for its good and reasonably priced food. Guests enjoy the convenience of having a restaurant on the premises, finding both lunch and dinner options to be delicious and accommodating even for teens.
The rooms are a mix of praises and critiques. Suites are notably spacious, comfortable and well-equipped with kitchenettes and balconies, making them popular with families. However, standard rooms are often described as small and in need of updates with occasional maintenance and cleanliness issues.
Cleanliness receives overall commendation with special mention of the housekeeping staff's diligent efforts to maintain tidy and fresh-smelling rooms. Some public areas, however and specific instances in the rooms require better upkeep.
The staff at Fox Hotel and Suites are a standout feature, frequently praised for their friendliness, helpfulness and exceptional service. Guests highlight the staff’s warm and accommodating demeanor, which significantly enhances the overall stay experience.
WiFi at the hotel is generally reliable and strong, aided by individual routers in each room, though some guests have noted occasional instability.
The gym facilities receive mixed reviews with many guests finding the space and equipment lacking and in need of modernization. In contrast, the hot pools are a unique and cherished feature with their cozy underground and cave-like design being especially popular.
Parking is convenient and secure, although the limited number of spaces can pose a challenge during busy times. Valet services are particularly praised for their efficiency.
The hotel is very family-friendly, offering configurations and amenities that cater well to families, including spacious suites and a fun, private cave-like pool. However, very young families might find some minor inconveniences.
For ski enthusiasts, the hotel offers a seamless experience with convenient ski bus services and secure ski locker storage, making it highly recommended for those looking to hit the slopes.
Overall, Fox Hotel and Suites offers a comfortable, convenient and memorable stay, especially valued for its location, friendly staff and unique amenities.
Hotel near Golf Courses
Known for its unique cave and hot pool feature, this hotel in Banff provides a comfortable and distinctive stay for golfers. It is well-located for accessing the golf courses around Banff National Park.
Hotel near Ski Resorts
Located on Banff Avenue, this hotel provides guests with straightforward access to the main street's amenities and the various pick-up points for the free ski shuttles heading to Sunshine Village, Lake Louise, and Mt. Norquay.
Hotel for Honeymoon
Features a unique cave-inspired hot pool and is located conveniently on Banff Avenue. The cozy suites and central location provide a comfortable and accessible honeymoon experience.
Dog Friendly Hotel
This hotel provides a pet bed, food and water bowls, special treats, and a take-home toy. The on-site Chili's restaurant has a pet-friendly patio. Pet charges are $25 per pet, per night.
Business Hotel
Fox Hotel & Suites is listed as having meeting space for business events.
Hotel with Parking
Located in Banff, this hotel offers on-site parking for guests. This makes it easier to explore Banff Avenue and nearby attractions without the need to search for public parking.
Hotel with Gym
The Fox Hotel and Suites includes a fitness center. It provides basic equipment for guests to maintain their fitness regime while traveling.
4-Star Hotel
Located in historic Banff, this contemporary hotel offers a free shuttle to downtown. It provides a perfect balance between comfort and convenience.
Luxury Hotel
Family Friendly Hotel
Romantic Hotel
Accessible Hotel
Guest Reviews
Located in the heart of Banff, Fox Hotel and Suites boasts a prime location that is highly praised by guests for its accessibility and convenience. Situated on Banff Avenue, the hotel is at the entrance of the town, providing easy access to shops, restaurants and various amenities. Guests appreciate that it’s within walking distance to the downtown core, typically taking around 10-20 minutes on foot. This proximity makes it easy to explore Banff’s main attractions without the need for a car.
Public transportation is also a breeze with bus stops right outside the hotel offering connections to downtown, ski resorts and other lift stations. The location offers a quiet retreat from the busier parts of town while still being close enough for easy access to the vibrant city center. This balance makes it a favored spot for both relaxation and adventure.
The general consensus is that the hotel’s placement is almost perfect, offering both the tranquility of being slightly removed from the bustling downtown and the convenience of a short walk to all main activities and amenities in Banff. This blend of location benefits makes Fox Hotel and Suites a stellar choice for visitors eager to explore the beautiful Banff area.
The breakfast experience at Fox Hotel and Suites received mixed feedback from guests. Positively, many enjoyed the breakfast, deeming it good, delicious and a pleasant start to the day. The included continental breakfast featured choices like waffles, toast, pastries, cereal and hard-boiled eggs, which were appreciated by some for their simplicity and taste. The breakfast buffet, particularly at Chili's connected to the property, also received praise for its variety and freshness with some guests highlighting it as a notable aspect of their stay.
However, there were significant criticisms regarding the breakfast offerings. A common complaint was the lack of variety and the repetitive nature of the options. Guests mentioned it often lacked hot food items and protein with a heavy focus on carbohydrates. Some found the included breakfast too basic or minimal and felt it did not meet their expectations, especially considering the hotel's price point. The breakfast area sometimes became crowded and disorganized and the limited selection left some guests dissatisfied. Despite these drawbacks, the availability of a free, albeit basic, breakfast was still seen as a convenient perk by many travelers.
Fox Hotel and Suites offers a convenient and generally well-regarded dining experience thanks to its on-site restaurant, Chili's. Guests frequently mentioned that the Chili's restaurant attached to the hotel boasted good and reasonably priced food with the bar meals particularly noted as favorable. Many appreciated the convenience of having a restaurant on the premises and found the food to be delicious, making both lunch and dinner enjoyable. The options available were well-suited even for teens and room service from Chili's was often highlighted as a nice touch.
The margaritas at Chili's garnered specific praise, enhancing the dining experience. While some found the Tex-Mex style less appealing, the majority of the feedback was positive. Some issues were noted, such as the restaurant closing at 10pm on weekdays and occasional unreliable service. Yet overall, the on-site dining contributed significantly to guests' enjoyment—it was especially appreciated for its convenience and quality, providing an excellent option without having to leave the hotel premises.
Reviews of the rooms at Fox Hotel and Suites present a mix of experiences. Many guests found the rooms to be spacious, clean, cozy and comfortable, appreciating amenities like kitchenettes and balconies with views facing Banff Avenue. Suites, in particular, were often highlighted for their size, separate spaces and well-equipped facilities, making them ideal for families. Guests also noted the well-maintained and nicely decorated interiors in some rooms.
However, there were also notable concerns. A recurring issue was the small size of standard rooms, which many found confining and cramped. Some rooms were dark and several lacked air conditioning, making them uncomfortable during warm weather. Maintenance and cleanliness were inconsistent with reports of dusty surfaces, outdated furniture and occasional plumbing issues. Noise from neighboring rooms and external areas also detracted from the overall experience for some visitors.
In summary, while the larger suites at Fox Hotel and Suites receive commendations for their comfort and spaciousness, standard rooms often fall short in terms of size, modernity and maintenance. The location and general atmosphere of the hotel remain a plus, but prospective guests might consider upgrades to a suite for a more pleasant stay.
Nestled in a picturesque location, Fox Hotel and Suites offers an inviting ambiance for travelers. The beds, a central feature of any stay, have garnered varied feedback from guests. Many have praised the beds as comfortable, allowing them to have a nice sleep. The clean and crisp sheets have also been mentioned positively, contributing to a cozy and restful environment.
However, several guests noted that the beds are double-sized rather than queen and some found these smaller sizes less ideal for two adults. Although some beds were described as very comfortable, there were also mentions of beds being hard, creaky or too soft, highlighting inconsistencies in comfort levels. Additionally, the pillows have been mentioned as very thick and hard by some, which might not suit everyone's preference.
A few reviews pointed out specific issues like noisy mattress protectors, over-starched sheets and creaky frames, which might hinder a good night's sleep. The pull-out couch and sofa beds received specific criticism for being uncomfortable.
Despite these mixed reviews, the helpful staff and the overall cozy rooms make Fox Hotel and Suites an appealing option for many travelers. While there's room for improvement in bed comfort consistency, the hotel's charming atmosphere and quality service continue to draw guests back.
Despite some areas that could use improvement, many guests have praised the cleanliness of the rooms at Fox Hotel and Suites. Numerous reviews highlight the very clean rooms with some emphasizing that the rooms were impeccably clean and well-maintained. Daily cleaning services were generally good and guests appreciated the clean linens and the clean and fresh smell of the rooms. The housekeeping staff were often noted for their effort in keeping rooms neat and tidy.
On the downside, there were specific instances where cleanliness did not meet expectations. Some guests encountered unclean bathrooms, dirty change rooms and dusty areas. Issues such as torn towels, dirty floors and stained furniture appeared sporadically. The hotel's public areas, such as the hot tub area and change rooms, also faced criticism for lack of cleanliness.
Overall, while the hotel rooms at Fox Hotel and Suites generally maintain a good standard of cleanliness, attention to detail in public spaces and some specific cleaning issues in the rooms could benefit from further improvement.
Fox Hotel and Suites boasts overwhelmingly positive reviews from guests, highlighting the exceptional service provided by its staff. Guests frequently describe the staff as friendly, helpful and accommodating with many noting that their warm and welcoming demeanor enhances the overall experience at the hotel. The reception team, in particular, is praised for their 24-hour availability, attentiveness and quick responses to guest requests. Housekeeping services are consistently lauded for their efficiency and thoroughness in maintaining clean rooms.
Despite a few isolated incidents of rude or indifferent behavior, the general consensus points to a staff that consistently goes above and beyond to ensure a pleasant stay. Numerous guests appreciate the professional and pleasant manner of the receptionists and housekeeping staff, while others commend the prompt action taken on specific requests. Notably, some reviews mention exceptional individual staff members by name, underscoring the personal impact they made during their stay.
Overall, the courteous and hospitable nature of the staff, coupled with their efficiency and willingness to assist, significantly contributes to the hotel's positive reputation among its guests.
The Fox Hotel and Suites offers a mostly positive experience with their WiFi, boasting strong and reliable performance that satisfies the needs of many guests. Featuring individual routers in each room, the hotel ensures a stable connection that is particularly useful for tasks such as conference calls. While there are instances where the WiFi has been described as not very stable or requiring improvement, many guests have found it to be fast and efficient. The suites themselves are accessible, comfortable, clean and maintained by a likable staff. Although some reviews indicate areas for improvement, overall, the hotel provides free WiFi that generally meets the expectations of travelers.
The gym at Fox Hotel and Suites has received mixed feedback from its guests. Many noted that the gym is quite small and cramped with some expressing a desire for modernizing the facilities. While the hotel offers a gym for guests looking to maintain their fitness routines, it seems that this amenity does not always meet expectations in terms of space and equipment. Overall, the gym may not be a standout feature for those who prioritize extensive workout facilities during their stay.
At Fox Hotel and Suites, guests repeatedly enjoyed the distinctive hot pool facilities, describing them as unique, fun and a standout feature of the hotel. Many appreciated the cozy underground hot tub and cave-like design, which added a special touch to the overall experience. The grotto hot tub, in particular, garnered positive remarks for its aesthetic appeal and relaxing ambiance.
Despite their smaller size, the thermal pools and hot tubs were frequently mentioned as highlights with visitors expressing delight in unwinding each night in these warm, inviting waters. Notably, the hot tubs located in the cave were a specific highlight, offering a somewhat mystical and secluded atmosphere.
However, some guests did highlight concerns regarding cleanliness and maintenance of the pool areas, mentioning that the hot pools at times required better upkeep. Additionally, a few reviews noted discrepancies in water temperatures with some pools not being hot enough.
Overall, despite minor issues, the hot pool and spa areas at Fox Hotel and Suites remained a beloved feature with their unique design and relaxing atmosphere making them a memorable aspect of many guests' stays. The combination of creative pool spaces and the convenience of having such amenities in-house added significant value to the visitor experience.
Fox Hotel and Suites offers free underground parking, making it convenient for guests who bring cars to the property. The underground parking is noted for being secure and accessible with some guests finding it easy and satisfactory. Valet services also receive high praise for their efficiency and friendliness, which can be particularly useful during winter when driving can be more challenging.
However, the availability of parking spaces is a common point of concern. The parking operates on a first-come, first-serve basis and the spots can quickly fill up, leading to a struggle to find space, particularly late at night. Many reviews highlight the tight and limited nature of the parking garage, which can be disappointing for some guests. There are also mentions of needing an additional parking pass, which might imply extra costs or limited spots.
While some guests had a seamless experience with secure and convenient parking, others faced challenges with insufficient availability and tight spaces. Despite these challenges, the overall sentiment suggests that the free and secure underground parking, when available, adds a layer of convenience and safety for visitors.
Fox Hotel and Suites in Banff tends to welcome families with open arms, creating an environment appealing to those traveling with children. The hotel is especially noted for its family-friendly atmosphere, making it a great choice for family vacations. Various room configurations cater to different family sizes with options such as two-bedroom suites and spacious accommodations that can host larger groups, ensuring comfort and convenience.
The hotel features a private, cave-like pool that is particularly popular with kids, offering a fun and memorable experience for families. Most reviews highlight the oversized suites and family-oriented services, reinforcing the hotel’s suitability for family stays. Many guests find the external entrances to the rooms and the suite pairings useful for families looking for both space and privacy.
However, a few reviews indicate that families with very young children might encounter some challenges, such as slightly tight walkways and the absence of a stove or oven in the kitchenette. Despite these minor drawbacks, the overall sentiment suggests that Fox Hotel and Suites provides an enjoyable and accommodating stay for families, making it a wonderful option for a family retreat in the picturesque setting of Banff.
Fox Hotel and Suites offers a seamless experience for ski enthusiasts. The collaboration with a ski bus service makes transportation incredibly convenient with the bus stopping directly at the hotel. This arrangement significantly enhances the overall ease of accessing the nearby slopes. Additionally, the hotel collaborates with ski hire services, making the rental of skis and related equipment straightforward and useful. The inclusion of a ski locker storage in the parking garage is a notable amenity, providing guests with secure and accessible storage for their gear. Overall, Fox Hotel and Suites is highly recommended for those planning a skiing or mountain trip, offering an array of conveniences that cater specifically to winter sport activities.
Fox Hotel and Suites offers a compelling blend of luxury and affordability, presenting itself as a four-star establishment. Visitors consistently praise the cleanliness of the hotel, noting clean linens and particularly clean rooms. The attentive and friendly staff enhance the guest experience by ensuring all visitors feel welcome and cared for. The accommodations are described as comfortable and clean, providing a pleasant stay for many guests.
However, some reviews suggest that the hotel may fall short of the full four-star experience with comparisons to other local hotels indicating a more average level of comfort. While many enjoyed a luxurious stay at an affordable price, others felt the hotel did not fully meet the expectations set by its four-star rating. Despite this, the majority of feedback highlights the posited elements of the hotel, making it a solid choice for those seeking comfort and cleanliness in a welcoming environment.
Fox Hotel and Suites offers a range of facilities and services catering specifically to business travelers. With a dedicated business center and available meeting facilities, guests can easily conduct business meetings and conferences within the hotel. The presence of a conference room adds to the hotel's appeal for professionals and groups, making it a suitable choice for those participating in works or events in Brookes, Canada. Additionally, the hotel has been praised as excellent for business trips with rooms that are well-suited for working efficiently and addressing any business-related needs.
Despite these strengths, some reviews note a few drawbacks. The outdoor corridor can result in noise disturbances, particularly from drunk guests, which may affect one's ability to sleep. The service has been described as efficient, although the hotel could improve in creating a more welcoming environment, especially considering that it is not particularly child-friendly. Nonetheless, Fox Hotel and Suites remains a highly recommended choice for business travelers seeking comfort and efficient amenities.
Fox Hotel and Suites offers some accessible features, including available accessible rooms and good overall accessibility noted by guests. The hotel's location is easily accessible from most places in Banff and many guests found it generally convenient despite certain limitations. However, the property is described as having limited accessibility in some areas with accessibility mainly involving outside stairs to reach the second-floor suites. While there is an elevator, it has been reported to be slow or occasionally out of service, which can be tricky. In such cases, staff have been supportive and helpful to accommodate guests' needs. Despite these challenges, the hotel maintains street-level accessibility and many visitors found it suitable for disabilities.
Fox Hotel and Suites emerges as a perfect getaway, ideal for a relaxing weekend and highly recommended for honeymooners. It's a great destination for those marking a special occasion with guests noting its suitability for a romantic honeymoon. Couples can expect a delightful experience with the hotel proven to be good for honeymooners looking to enjoy their special time together. Additionally, some guests appreciated the hotel's thoughtful gestures, such as providing attention for a girlfriend's birthday, indicating a personalized touch to their service.
Fox Hotel and Suites offers a truly luxurious experience, as reflected in numerous positive guest reviews. Guests frequently describe it as a premium and luxury hotel with especially high praise for its nice luxury suites. The rooms exude a really luxurious feel and are well-appointed with all necessary amenities, ensuring a comfortable and upscale stay. One of the standout features is the outdoor hot water pool, which has been noted as a luxury that is particularly enjoyable after a day of skiing. Although some guests find the hotel pricey, many assert that the high price is justified by the great facilities and overall experience. The hotel stands out as more than just a normal hotel, reinforcing its reputation as a nice luxury hotel worthy of consideration for those seeking an indulgent stay.
Fox Hotel and Suites in Banff offers several features appealing to those seeking a romantic escape. Guests describe the suites as nice and romantic, making them suitable for special occasions such as anniversaries and honeymoons. The location itself is noted as a romantic place to stay, especially with access to balconies offering stunning mountain views that enhance the romantic atmosphere. The on-site restaurant is highlighted as a great spot for a date, complementing the overall welcoming ambiance of the hotel. Despite some mentions of it not being ideal for a romantic getaway, many reviews still praise its romantic sense and exceptional stay experience.
Fox Hotel and Suites boasts a strong reputation for its pet-friendly environment, particularly for dog owners. Guests frequently mention that the hotel is very accommodating to pets with dedicated dog-friendly suites available, making it a great choice for those traveling with their furry companions. The hotel goes the extra mile by providing amenities like dog blankets, treats, water bowls and even toys, enhancing the overall experience for pets and owners alike.
The dog service is consistently praised as amazing, showing that the staff is well-prepared to cater to the needs of pet guests. Last-minute changes to accommodate dogs are handled efficiently, ensuring a hassle-free stay for travelers.
The hotel's restaurant features a dog-friendly patio, allowing guests to dine with their pets, even though some noted the hotel's dog policy made it challenging to dine out elsewhere. Guests also appreciate the pet-friendly location, which provides various opportunities for walks and other pet activities nearby.
However, some minor drawbacks include reports of pet hair in rooms, which can be a concern for allergy sufferers and dog-friendly rooms on the third floor being uncomfortably hot. Despite these few issues, the general consensus highlights Fox Hotel and Suites as a highly recommended destination for those seeking a welcoming and accommodating environment for their pets.
Location Show Map
Location
Public transportation is also a breeze with bus stops right outside the hotel offering connections to downtown, ski resorts and other lift stations. The location offers a quiet retreat from the busier parts of town while still being close enough for easy access to the vibrant city center. This balance makes it a favored spot for both relaxation and adventure.
The general consensus is that the hotel’s placement is almost perfect, offering both the tranquility of being slightly removed from the bustling downtown and the convenience of a short walk to all main activities and amenities in Banff. This blend of location benefits makes Fox Hotel and Suites a stellar choice for visitors eager to explore the beautiful Banff area.
Breakfast
However, there were significant criticisms regarding the breakfast offerings. A common complaint was the lack of variety and the repetitive nature of the options. Guests mentioned it often lacked hot food items and protein with a heavy focus on carbohydrates. Some found the included breakfast too basic or minimal and felt it did not meet their expectations, especially considering the hotel's price point. The breakfast area sometimes became crowded and disorganized and the limited selection left some guests dissatisfied. Despite these drawbacks, the availability of a free, albeit basic, breakfast was still seen as a convenient perk by many travelers.
Dinner
The margaritas at Chili's garnered specific praise, enhancing the dining experience. While some found the Tex-Mex style less appealing, the majority of the feedback was positive. Some issues were noted, such as the restaurant closing at 10pm on weekdays and occasional unreliable service. Yet overall, the on-site dining contributed significantly to guests' enjoyment—it was especially appreciated for its convenience and quality, providing an excellent option without having to leave the hotel premises.
Rooms
However, there were also notable concerns. A recurring issue was the small size of standard rooms, which many found confining and cramped. Some rooms were dark and several lacked air conditioning, making them uncomfortable during warm weather. Maintenance and cleanliness were inconsistent with reports of dusty surfaces, outdated furniture and occasional plumbing issues. Noise from neighboring rooms and external areas also detracted from the overall experience for some visitors.
In summary, while the larger suites at Fox Hotel and Suites receive commendations for their comfort and spaciousness, standard rooms often fall short in terms of size, modernity and maintenance. The location and general atmosphere of the hotel remain a plus, but prospective guests might consider upgrades to a suite for a more pleasant stay.
Beds
However, several guests noted that the beds are double-sized rather than queen and some found these smaller sizes less ideal for two adults. Although some beds were described as very comfortable, there were also mentions of beds being hard, creaky or too soft, highlighting inconsistencies in comfort levels. Additionally, the pillows have been mentioned as very thick and hard by some, which might not suit everyone's preference.
A few reviews pointed out specific issues like noisy mattress protectors, over-starched sheets and creaky frames, which might hinder a good night's sleep. The pull-out couch and sofa beds received specific criticism for being uncomfortable.
Despite these mixed reviews, the helpful staff and the overall cozy rooms make Fox Hotel and Suites an appealing option for many travelers. While there's room for improvement in bed comfort consistency, the hotel's charming atmosphere and quality service continue to draw guests back.
Cleanliness
On the downside, there were specific instances where cleanliness did not meet expectations. Some guests encountered unclean bathrooms, dirty change rooms and dusty areas. Issues such as torn towels, dirty floors and stained furniture appeared sporadically. The hotel's public areas, such as the hot tub area and change rooms, also faced criticism for lack of cleanliness.
Overall, while the hotel rooms at Fox Hotel and Suites generally maintain a good standard of cleanliness, attention to detail in public spaces and some specific cleaning issues in the rooms could benefit from further improvement.
Staff
Despite a few isolated incidents of rude or indifferent behavior, the general consensus points to a staff that consistently goes above and beyond to ensure a pleasant stay. Numerous guests appreciate the professional and pleasant manner of the receptionists and housekeeping staff, while others commend the prompt action taken on specific requests. Notably, some reviews mention exceptional individual staff members by name, underscoring the personal impact they made during their stay.
Overall, the courteous and hospitable nature of the staff, coupled with their efficiency and willingness to assist, significantly contributes to the hotel's positive reputation among its guests.
Wi-Fi
Gym
Pool
Despite their smaller size, the thermal pools and hot tubs were frequently mentioned as highlights with visitors expressing delight in unwinding each night in these warm, inviting waters. Notably, the hot tubs located in the cave were a specific highlight, offering a somewhat mystical and secluded atmosphere.
However, some guests did highlight concerns regarding cleanliness and maintenance of the pool areas, mentioning that the hot pools at times required better upkeep. Additionally, a few reviews noted discrepancies in water temperatures with some pools not being hot enough.
Overall, despite minor issues, the hot pool and spa areas at Fox Hotel and Suites remained a beloved feature with their unique design and relaxing atmosphere making them a memorable aspect of many guests' stays. The combination of creative pool spaces and the convenience of having such amenities in-house added significant value to the visitor experience.
Parking
However, the availability of parking spaces is a common point of concern. The parking operates on a first-come, first-serve basis and the spots can quickly fill up, leading to a struggle to find space, particularly late at night. Many reviews highlight the tight and limited nature of the parking garage, which can be disappointing for some guests. There are also mentions of needing an additional parking pass, which might imply extra costs or limited spots.
While some guests had a seamless experience with secure and convenient parking, others faced challenges with insufficient availability and tight spaces. Despite these challenges, the overall sentiment suggests that the free and secure underground parking, when available, adds a layer of convenience and safety for visitors.
Family
The hotel features a private, cave-like pool that is particularly popular with kids, offering a fun and memorable experience for families. Most reviews highlight the oversized suites and family-oriented services, reinforcing the hotel’s suitability for family stays. Many guests find the external entrances to the rooms and the suite pairings useful for families looking for both space and privacy.
However, a few reviews indicate that families with very young children might encounter some challenges, such as slightly tight walkways and the absence of a stove or oven in the kitchenette. Despite these minor drawbacks, the overall sentiment suggests that Fox Hotel and Suites provides an enjoyable and accommodating stay for families, making it a wonderful option for a family retreat in the picturesque setting of Banff.
Ski
4 Star
However, some reviews suggest that the hotel may fall short of the full four-star experience with comparisons to other local hotels indicating a more average level of comfort. While many enjoyed a luxurious stay at an affordable price, others felt the hotel did not fully meet the expectations set by its four-star rating. Despite this, the majority of feedback highlights the posited elements of the hotel, making it a solid choice for those seeking comfort and cleanliness in a welcoming environment.
Business
Despite these strengths, some reviews note a few drawbacks. The outdoor corridor can result in noise disturbances, particularly from drunk guests, which may affect one's ability to sleep. The service has been described as efficient, although the hotel could improve in creating a more welcoming environment, especially considering that it is not particularly child-friendly. Nonetheless, Fox Hotel and Suites remains a highly recommended choice for business travelers seeking comfort and efficient amenities.
Accessible
Honeymoon
Luxury
Romantic
Dog Friendly
The dog service is consistently praised as amazing, showing that the staff is well-prepared to cater to the needs of pet guests. Last-minute changes to accommodate dogs are handled efficiently, ensuring a hassle-free stay for travelers.
The hotel's restaurant features a dog-friendly patio, allowing guests to dine with their pets, even though some noted the hotel's dog policy made it challenging to dine out elsewhere. Guests also appreciate the pet-friendly location, which provides various opportunities for walks and other pet activities nearby.
However, some minor drawbacks include reports of pet hair in rooms, which can be a concern for allergy sufferers and dog-friendly rooms on the third floor being uncomfortably hot. Despite these few issues, the general consensus highlights Fox Hotel and Suites as a highly recommended destination for those seeking a welcoming and accommodating environment for their pets.
No, Fox Hotel and Suites doesn't have any pool.
No, a spa isn't available at Fox Hotel and Suites.
Yes, Fox Hotel and Suites welcomes dogs.
Yes, parking facilities are available at Fox Hotel and Suites.
Yes, Fox Hotel and Suites has a gym.
Location Show Map
More Options
