Holiday Inn Houston Downtown by IHG
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHoliday Inn Houston Downtown by IHG, is highly regarded for its prime location in the heart of downtown Houston. Guests appreciate the convenient access to key destinations like the Toyota Center, Minute Maid Park and the George Brown Convention Center, as well as the ease of navigating the city thanks to the nearby MetroRail station. The hotel's proximity to various restaurants, bars and entertainment venues further enhances its appeal, making it a favored choice for both business and leisure travelers.
The accommodations are praised for their cleanliness and comfort with many guests noting the spacious and well-maintained rooms. Comfortable beds, modern decor and functional furniture layouts contribute to a restful stay. Daily housekeeping ensures that rooms remain in top condition and the friendly and attentive staff enhance the overall experience. Outstanding staff members, such as Pauline the shuttle driver, Jorge and Monique at the front desk and Claudio from maintenance and security, receive frequent commendations for their exceptional service.
While the breakfast experience is generally well-received, providing a variety of options with high-quality coffee and prompt service, it garners mixed feedback. Some guests find it extensive and satisfying, while others feel it lacks variety or is not replenished efficiently. The dining options for lunch and dinner fall short with many guests disappointed by the restaurant's limited hours and the lack of on-site dining facilities.
The hotel maintains impressive cleanliness standards with spotlessly clean rooms and bathrooms, contributing to a comfortable and modern atmosphere throughout the property. The Wi-Fi experience is generally positive, although some guests report occasional connectivity issues. The gym facilities, though appreciated by some, receive mixed feedback due to their size and availability.
Parking at the hotel offers a mix of convenience and challenges. While the on-site covered parking is valued, navigating the parking garage can be difficult due to its steep and narrow layout. The fees for parking, although reasonable, are an unpleasant surprise for some guests.
Family-friendly amenities are a highlight with many parents and children enjoying their stay. The hotel's location offers access to family-friendly activities, making it a suitable choice for family trips. The beds receive mixed reviews with many guests finding them comfortable, while others feel the mattresses are too hard or small.
Overall, the Holiday Inn Houston Downtown provides a quintessential three-star hotel experience with good value for money, making it an excellent choice for business travelers and families alike. Its strategic location, cleanliness and friendly staff contribute to a satisfactory stay for most guests.
Categories
The accommodations are praised for their cleanliness and comfort with many guests noting the spacious and well-maintained rooms. Comfortable beds, modern decor and functional furniture layouts contribute to a restful stay. Daily housekeeping ensures that rooms remain in top condition and the friendly and attentive staff enhance the overall experience. Outstanding staff members, such as Pauline the shuttle driver, Jorge and Monique at the front desk and Claudio from maintenance and security, receive frequent commendations for their exceptional service.
While the breakfast experience is generally well-received, providing a variety of options with high-quality coffee and prompt service, it garners mixed feedback. Some guests find it extensive and satisfying, while others feel it lacks variety or is not replenished efficiently. The dining options for lunch and dinner fall short with many guests disappointed by the restaurant's limited hours and the lack of on-site dining facilities.
The hotel maintains impressive cleanliness standards with spotlessly clean rooms and bathrooms, contributing to a comfortable and modern atmosphere throughout the property. The Wi-Fi experience is generally positive, although some guests report occasional connectivity issues. The gym facilities, though appreciated by some, receive mixed feedback due to their size and availability.
Parking at the hotel offers a mix of convenience and challenges. While the on-site covered parking is valued, navigating the parking garage can be difficult due to its steep and narrow layout. The fees for parking, although reasonable, are an unpleasant surprise for some guests.
Family-friendly amenities are a highlight with many parents and children enjoying their stay. The hotel's location offers access to family-friendly activities, making it a suitable choice for family trips. The beds receive mixed reviews with many guests finding them comfortable, while others feel the mattresses are too hard or small.
Overall, the Holiday Inn Houston Downtown provides a quintessential three-star hotel experience with good value for money, making it an excellent choice for business travelers and families alike. Its strategic location, cleanliness and friendly staff contribute to a satisfactory stay for most guests.
3-Star Hotel
Located in the heart of downtown Houston, this hotel offers a convenient location for exploring the city's attractions. It features comfortable rooms and standard amenities suitable for both business and leisure travelers.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Gym
Guest Reviews
The Holiday Inn Houston Downtown by IHG, enjoys an exceptional reputation for its prime location, which is frequently praised by guests. Situated in the heart of downtown Houston, the hotel offers convenient access to a variety of key destinations, including the Toyota Center, Minute Maid Park and the George Brown Convention Center. Public transportation is highly accessible with a MetroRail station right outside the hotel, making it easy for guests to navigate the city.
The hotel's proximity to numerous restaurants, bars and entertainment venues further enhances its appeal, allowing guests to explore the vibrant local scene with ease. The convenience of walking to nearby attractions and the availability of shuttle services add to the overall comfort and practicality of staying at this location.
Guests frequently highlight the cleanliness and comfort of the rooms, as well as the friendliness of the staff. Many appreciate the value for money, especially given the central location. The combination of excellent location, accessibility and quality service makes Holiday Inn Houston Downtown a favored choice for both business and leisure travelers.
The breakfast experience at Holiday Inn Houston Downtown by IHG, garnered a mix of feedback. Many guests found the breakfast to be very good, enjoying the variety of options and the hot, fresh and satisfying meals provided. Some highlighted the great selection of items, from breads and pastries to eggs, fruits and juices with daily variations adding to the appeal. The coffee served in the breakfast area was often praised for its quality.
Others noted the breakfast as a valuable inclusion, appreciating it as a good bonus and better than expected. The breakfast service started promptly at 7am and was often described as extensive and complete with some guests considering it the best among all the hotels they had visited.
However, there were also criticisms. Some guests found the breakfast to be mediocre, meager or lacking in variety with specific complaints about it being depleted early and not being replenished efficiently. A few guests were disappointed with the lack of food options and were especially critical of the absence of decaffeinated coffee. Others felt the breakfast timing was too short and some were misled by the advertisement of a free breakfast that was either not provided or was only available with an additional charge.
Overall, while many guests appreciated the good breakfast selection and the attentive service in keeping the food stocked, there were several mentions of areas needing improvement to meet all guests' expectations.
Guests of the Holiday Inn Houston Downtown expressed notable disappointment regarding the dining options available at the hotel. The recurring theme in the reviews indicates the hotel's restaurant was consistently closed for lunch and dinner, only operating during breakfast hours. This lack of an on-site dining facility inconvenienced many with some guests specifically mentioning that they were looking forward to having a convenient place to dine at the hotel.
Additionally, while there were some restaurant options nearby, many were either closed or located at a distance, making it less convenient for guests. The limited hours of operation for the bar, coupled with its limited selection, further added to the dissatisfaction. Several guests particularly missed the burger place attached to the hotel, which was not open in the evenings and there was an overall sentiment that having more food options on the premises would significantly improve the stay experience.
The rooms at Holiday Inn Houston Downtown offer a mix of spacious and well-maintained accommodations. Many guests appreciated the rooms for being clean and quiet, often highlighting the comfortable beds which contributed to a restful stay. Some rooms also offer stunning views of the city, adding a special touch to the experience. The hotel's staff received high marks for their outstanding attention and daily housekeeping service, ensuring rooms were kept in top condition.
However, some reviews noted that certain rooms were on the smaller side, which led to a cramped feeling for some guests. Despite this, the overall consensus leaned towards positive impressions with mentions of clean and modern decor, along with functional furniture layouts. The inclusion of amenities such as a complete breakfast and easy access to public transportation enhanced the stay for many visitors.
While a few guests found the rooms at Holiday Inn Houston Downtown to be basic, the combination of cleanliness, comfort and good service seems to have left a majority of travelers satisfied.
The Holiday Inn Houston Downtown by IHG, receives mixed reviews regarding its beds. Many guests found the beds to be exceedingly comfortable with several highlighting them as being nice, comfortable and in excellent condition. The spacious and super-clean environment of the hotel only added to their delightful sleep experience. Positive notes about the comfort of both beds and pillows were frequent, indicating a generally satisfactory sleeping arrangement.
Yet, not everyone shared this sentiment. Some reviewers pointed out that the mattresses were not comfortable and that the beds were small and hard, making it challenging for two people to sleep comfortably. Despite this, the overall consensus leans towards the beds being a comfortable feature of the hotel, although improvements could be made for consistency in comfort and size.
Holiday Inn Houston Downtown by IHG, receives high praise for its impressive cleanliness standards. Guests consistently highlight the spotlessly clean rooms and bathrooms, noting how the hotel maintains a very clean and modern atmosphere throughout the property. The commitment to cleanliness extends to all areas of the hotel, from the well-maintained facilities to the clean hallways and comfortable rooms.
Visitors appreciate the efforts of the housekeeping staff with many mentioning how quickly and efficiently everything is cleaned up. The property's modern design and cleanliness contribute to a comfortable and enjoyable stay, complemented by a convenient location. Guests repeatedly emphasize the clean and fresh environment, often underscoring that the hotel is one of the cleanest they’ve experienced.
In the heart of Houston, the Holiday Inn Houston Downtown by IHG, garners high praise for its exceptional staff. Guests frequently highlight the friendliness and helpfulness of the team with numerous mentions of staff members going above and beyond to ensure a comfortable stay. Notable staff, such as Pauline the shuttle driver, Jorge and Monique from the front desk and Claudio from maintenance and security, have left lasting positive impressions on visitors.
The front desk staff consistently receive accolades for their excellent service and attentiveness, making check-ins and check-outs smooth and pleasant experiences. Housekeeping staff are lauded for their friendliness and respectfulness, ensuring rooms are well-maintained even when guests remain in their rooms. Managers and personnel like Karen and Steven are also noted for their efficient handling of guest needs and concerns.
Despite a few isolated mentions of rude or arrogant staff, the overwhelming sentiment is of a welcoming and accommodating atmosphere created by a team committed to guest satisfaction. The friendly demeanor of the staff, alongside their willingness to provide helpful information and directions, contributes greatly to the hotel’s positive reputation.
Overall, the Holiday Inn Houston Downtown stands out not only for its convenient location and amenities but also for the exemplary service provided by its dedicated and personable staff.
Holiday Inn Houston Downtown by IHG, offers a mixed experience when it comes to Wi-Fi connectivity. Many guests have appreciated the strong and reliable Wi-Fi, noting that it worked perfectly and was great overall. However, there are also reviews indicating some inconsistency with a few guests mentioning that the Wi-Fi was slow at times or went down frequently. Some guests experienced poor quality Wi-Fi and issues during their stay. Nevertheless, the hotel provides free access to computers, which could be a helpful alternative for those needing steady internet access.
Holiday Inn Houston Downtown provides guests with gym and fitness facilities, including a fitness room that has received mixed feedback from visitors. Some guests have mentioned that the gym was nice and found it satisfactory for their needs. However, others noted that the gym was small or mentioned its closure during their stay, which brought disappointment. While the fitness centre is appreciated by many, prospective guests should inquire about its current availability and condition before booking.
At the Holiday Inn Houston Downtown by IHG, guests experience a mixed bag when it comes to parking. On the positive side, the availability of covered, on-site parking is a welcomed convenience for many with a rate often noted at $20 per day—considered reasonable by some visitors. The proximity and direct access to the hotel add to the convenience. A shuttle service provided for certain needs is also highlighted as beneficial.
However, several guests find navigating the parking garage challenging with descriptors like "steep," "narrow," and "confusing" frequently mentioned. Complications include limited parking space and difficulty maneuvering larger vehicles like trucks and SUVs. Additionally, the garage elevator being out of service at times has been a notable inconvenience. There were also mentions of the need for better instructions for vehicle check-in.
While the fees ranging from $20 to $25 per night might seem standard, some guests expressed disappointment over having to pay for parking, suggesting it should be complimentary for hotel guests. Despite the reasonable rates, the extra cost was an unpleasant surprise for a few.
Overall, while the on-site parking provides a level of convenience with its covered setup and reasonable fees, the actual experience navigating the garage can prove frustrating for some guests.
The Holiday Inn Houston Downtown by IHG, is noted for being very family-friendly. Travel reviews highlight that it offers an enjoyable experience for both children and parents alike. Parents frequently mention how much their children enjoy staying at the hotel, often recalling specific instances like birthdays being made special. Guests particularly commend the hotel's playful family room, which adds a delightful touch to family trips.
The location is also praised for being near family-friendly activities, ensuring that visitors have plenty of options to keep everyone entertained. Despite some mentioning a lack of specific family-oriented interests within the hotel itself, the overall sentiment towards family visits remains positive with families generally leaving happy and satisfied with their stay.
Holiday Inn Houston Downtown by IHG, offers a quintessential three-star hotel experience. Guests frequently highlight the property as providing good value for money, making it suitable for transit stays. It is described as a pleasant stay with all the modern amenities typical of a Holiday Inn. While the hotel meets expectations of a three-star establishment, it's noted that some guests feel the standard might be lower than expected for the brand and consider it slightly overpriced. Overall, the facilities and services are appropriate for a three-star rating, ensuring a satisfactory experience for most guests.
Holiday Inn Houston Downtown by IHG, stands out as an excellent choice for business travelers. It boasts a strategic location close to business conference areas, making it particularly convenient for those attending events like the International Quilt Festival at the GRB Convention Centre. This well-situated hotel also offers a complimentary shuttle service within a 1.5-mile radius, ideal for reaching nearby business centers effortlessly. Reviews highlight its suitability for business trips, noting that the hotel's amenities and services cater well to the needs of professionals on the go.
Location Show Map
Location
The hotel's proximity to numerous restaurants, bars and entertainment venues further enhances its appeal, allowing guests to explore the vibrant local scene with ease. The convenience of walking to nearby attractions and the availability of shuttle services add to the overall comfort and practicality of staying at this location.
Guests frequently highlight the cleanliness and comfort of the rooms, as well as the friendliness of the staff. Many appreciate the value for money, especially given the central location. The combination of excellent location, accessibility and quality service makes Holiday Inn Houston Downtown a favored choice for both business and leisure travelers.
Breakfast
Others noted the breakfast as a valuable inclusion, appreciating it as a good bonus and better than expected. The breakfast service started promptly at 7am and was often described as extensive and complete with some guests considering it the best among all the hotels they had visited.
However, there were also criticisms. Some guests found the breakfast to be mediocre, meager or lacking in variety with specific complaints about it being depleted early and not being replenished efficiently. A few guests were disappointed with the lack of food options and were especially critical of the absence of decaffeinated coffee. Others felt the breakfast timing was too short and some were misled by the advertisement of a free breakfast that was either not provided or was only available with an additional charge.
Overall, while many guests appreciated the good breakfast selection and the attentive service in keeping the food stocked, there were several mentions of areas needing improvement to meet all guests' expectations.
Dinner
Additionally, while there were some restaurant options nearby, many were either closed or located at a distance, making it less convenient for guests. The limited hours of operation for the bar, coupled with its limited selection, further added to the dissatisfaction. Several guests particularly missed the burger place attached to the hotel, which was not open in the evenings and there was an overall sentiment that having more food options on the premises would significantly improve the stay experience.
Rooms
However, some reviews noted that certain rooms were on the smaller side, which led to a cramped feeling for some guests. Despite this, the overall consensus leaned towards positive impressions with mentions of clean and modern decor, along with functional furniture layouts. The inclusion of amenities such as a complete breakfast and easy access to public transportation enhanced the stay for many visitors.
While a few guests found the rooms at Holiday Inn Houston Downtown to be basic, the combination of cleanliness, comfort and good service seems to have left a majority of travelers satisfied.
Beds
Yet, not everyone shared this sentiment. Some reviewers pointed out that the mattresses were not comfortable and that the beds were small and hard, making it challenging for two people to sleep comfortably. Despite this, the overall consensus leans towards the beds being a comfortable feature of the hotel, although improvements could be made for consistency in comfort and size.
Cleanliness
Visitors appreciate the efforts of the housekeeping staff with many mentioning how quickly and efficiently everything is cleaned up. The property's modern design and cleanliness contribute to a comfortable and enjoyable stay, complemented by a convenient location. Guests repeatedly emphasize the clean and fresh environment, often underscoring that the hotel is one of the cleanest they’ve experienced.
Staff
The front desk staff consistently receive accolades for their excellent service and attentiveness, making check-ins and check-outs smooth and pleasant experiences. Housekeeping staff are lauded for their friendliness and respectfulness, ensuring rooms are well-maintained even when guests remain in their rooms. Managers and personnel like Karen and Steven are also noted for their efficient handling of guest needs and concerns.
Despite a few isolated mentions of rude or arrogant staff, the overwhelming sentiment is of a welcoming and accommodating atmosphere created by a team committed to guest satisfaction. The friendly demeanor of the staff, alongside their willingness to provide helpful information and directions, contributes greatly to the hotel’s positive reputation.
Overall, the Holiday Inn Houston Downtown stands out not only for its convenient location and amenities but also for the exemplary service provided by its dedicated and personable staff.
Wi-Fi
Gym
Parking
However, several guests find navigating the parking garage challenging with descriptors like "steep," "narrow," and "confusing" frequently mentioned. Complications include limited parking space and difficulty maneuvering larger vehicles like trucks and SUVs. Additionally, the garage elevator being out of service at times has been a notable inconvenience. There were also mentions of the need for better instructions for vehicle check-in.
While the fees ranging from $20 to $25 per night might seem standard, some guests expressed disappointment over having to pay for parking, suggesting it should be complimentary for hotel guests. Despite the reasonable rates, the extra cost was an unpleasant surprise for a few.
Overall, while the on-site parking provides a level of convenience with its covered setup and reasonable fees, the actual experience navigating the garage can prove frustrating for some guests.
Family
The location is also praised for being near family-friendly activities, ensuring that visitors have plenty of options to keep everyone entertained. Despite some mentioning a lack of specific family-oriented interests within the hotel itself, the overall sentiment towards family visits remains positive with families generally leaving happy and satisfied with their stay.
3 Star
Business
No, Holiday Inn Houston Downtown by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Houston Downtown by IHG.
No, Holiday Inn Houston Downtown by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Houston Downtown by IHG.
Yes, Holiday Inn Houston Downtown by IHG has a gym.
Location Show Map
More Options
