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Summary of reviewsBerkshire Mountain Lodge provides guests with a delightful experience, primarily praised for its exceptional location in the heart of the Berkshires, allowing convenient access to popular areas like Pittsfield and Lenox. Surrounded by dining and cultural attractions, the lodge is strategically positioned for those eager to explore local landmarks such as Tanglewood and Bousquet. On-site amenities further enhance the stay, with a pool, hot tub, and arcade area offering recreational options, and fully equipped kitchens in the units ensuring flexibility for dining.
Guests value the lodge's spacious and well-maintained accommodations, akin to cozy condo-like units with separate living areas and well-equipped kitchens. Though some areas could benefit from modern updates, the facilities remain in excellent working order, offering a comfortable home-like setting. Cleanliness is a standout feature, with the rooms and common areas consistently praised for their spotless condition, adding to the peaceful and relaxing atmosphere.
The lodge's staff contributes significantly to the positive guest experience. Frequently mentioned for their friendliness and helpfulness, the team works efficiently to meet guests' needs. Although there are occasional inconsistencies in front desk service, the overall demeanor of the staff is welcoming and accommodating.
While the indoor pool and outdoor hot tub receive positive notes for size and cleanliness, occasional maintenance issues can impact enjoyment. Parking facilities are generally convenient, though improvements are needed in areas like lighting and accommodating larger vehicles. Beds are mostly appreciated for their comfort, although opinions vary regarding firmness and noise levels.
In summary, Berkshire Mountain Lodge offers a warm and welcoming retreat with convenient location, clean and spacious accommodations, and attentive staff, ensuring guests enjoy both adventure and relaxation during their stay. Show more
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Categories
Lodge near Ski Resorts
Located in Pittsfield, it provides reasonable access to multiple ski areas including Jiminy Peak and Bousquet. The lodge offers comfortable accommodations and amenities for a pleasant stay.
Lodge with Swimming Pool
Berkshire Mountain Lodge includes an indoor swimming pool, a hot tub, and a games room. The spacious rooms and comfortable beds make it suitable for longer stays.
Heated Pool Indoor Pool
Accessible Lodge
This lodge offers accessible guest rooms with 32-inch doorways and roll-in showers. Common areas like the business center, game room, fitness center, meeting room, pool, and spa have accessible routes and features, including pool lifts. The registration desk and lobby are also accessible.
Lodge with Indoor Pool
Provides a heated indoor swimming pool and an outdoor hot tub, with poolside lounge chairs and towels available for guest convenience.
Lodge with Heated Pool
The lodge offers a heated indoor swimming pool for comfortable swimming year-round. Guests can also enjoy an outdoor hot tub which is open throughout the year.
Luxury Lodge
Lodge for Honeymoon
Romantic Lodge
Lodge with Free Wi-Fi
Lodge with Parking
4-Star Lodge
Room Types
King Room with Sofa BedThis room features a full kitchen, sofa bed and flat-screen cable TV.
Deluxe King SuiteFeaturing a private entrance, this air-conditioned suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite provides a tea and coffee maker, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Nestled in the heart of the Berkshires, Berkshire Mountain Lodge boasts an exceptional location that attracts guests looking for convenience and accessibility. The hotel sits prominently across from a major shopping destination, making grocery runs or casual shopping trips a breeze. The strategic placement of the lodge offers easy access to Pittsfield and the picturesque town of Lenox, ensuring that both adventure and relaxation are only minutes away.
Surrounded by an array of restaurants and activities, guests find themselves in the right spot for a culinary or cultural journey. Proximity to attractions like Tanglewood and Bousquet positions it as an ideal choice for those eager to explore local landmarks. Though some guests note a bit of distance to Stockbridge, the convenience of having town amenities like supermarkets and petrol stations so close is a definite plus.
The lodge itself complements its advantageous location with commendable amenities. A pool, hot tub, and arcade area provide recreation right on the property, while fully equipped kitchens in units offer the ultimate flexibility for dining in or enjoying gourmet take-out. The peaceful yet central location, paired with spacious and rustic accommodations, ensures a comfortable stay that many find to be a great value.
Breakfast
The Berkshire Mountain Lodge offers a unique lodging experience with each room featuring its own kitchen. Guests appreciate the convenience and flexibility provided by these kitchen facilities, allowing them to prepare their meals, including breakfast, in the comfort of their own rooms. Although an on-site breakfast option is not available, this setup enables visitors to enjoy their mornings at their own pace. While some might miss a traditional hotel breakfast, the self-catering arrangement affords guests the opportunity to explore local dining establishments for their breakfast needs. Despite the absence of a breakfast service, the ability to personalize meals and enjoy room-made coffee is a valued aspect of the stay for many visitors, especially those who enjoy a sense of independence during their holiday.
Rooms
Nestled in a prime location, Berkshire Mountain Lodge impresses guests with its spacious and well-maintained rooms. These accommodations pleasantly surprise visitors, resembling studio apartments or cozy condo-like units, complete with full kitchens, separate living areas, and generous bathrooms. The expansive suite setups are consistently noted for their cleanliness and comfort, providing a tranquil retreat. Each room offers well-equipped kitchens stocked with all necessary amenities, including full-size appliances and utensils, making it easy for guests to feel at home. The facilities, though occasionally noted as being in need of updating, maintain a high standard of upkeep with everything in working order. Guests appreciate the room layouts, highlighting the thoughtful design and comfortable furnishings, ensuring a pleasant stay. Local attraction information available in the rooms adds to the overall convenience. Despite minor issues such as dated decor and warm rooms, the lodge’s spacious and beautifully maintained accommodations offer a delightful home away from home.
Beds
The beds at Berkshire Mountain Lodge receive mixed feedback from guests, but there is notably positive mention about their comfort. Several visitors describe the beds as super comfortable and highlight the large, comfortable king-size beds as a particular delight. Many guests affirm the beds are comfy and very comfortable, ensuring a restful night's sleep. However, there are varied opinions regarding firmness; while some appreciate firm beds, others find them a bit hard or too soft, and some even liken them to stiff cardboard. A few reviews mention issues with creaky and noisy beds. Additionally, there are occasional notes on the bed linens requiring updates and cleanliness checks, particularly for the sofa bed mattress. Overall, while the majority of guests seem pleased with the comfort of the beds, there are a few aspects that some might find less than ideal.
Cleanliness
Berkshire Mountain Lodge is consistently praised for its exceptional cleanliness and comfort, making it a standout choice for travelers seeking a spotless environment. Guests frequently highlight the hotel as extremely clean and comfortable, with the entire facility, including rooms and common areas, receiving high marks for maintenance and tidiness. The rooms are described as spacious and well-furnished, exceeding expectations with their immaculate condition. Bathrooms are also noted for being clean and well-maintained, adding to the overall sense of hygiene and care throughout the lodge.
The property combines a tranquil atmosphere with well-appointed accommodations, giving visitors a sense of peace and relaxation. The hotel’s quiet and scenic surroundings further enhance this experience, contributing to a restful stay. Another appreciated feature is the updated look of the rooms, which, while sometimes described as a little dated, remain immaculately clean and welcoming.
Additional amenities, such as complete kitchens in the suites and laundry facilities on each floor, provide convenience and comfort, while the hotel staff receives commendation for being pleasant and helpful, ensuring that guests' needs are met without intrusiveness. Despite minor issues like peeling bathroom walls and unsecured side entrance doors, the overall impression is one of high cleanliness standards and well-maintained facilities, which draw guests to this charming and clean haven in the Berkshires.
Staff
One of the standout features of Berkshire Mountain Lodge is its commendable staff. Numerous guests have praised the team for their friendliness and helpful demeanor, noting the positive impact this has on their stay. The staff, often described as accommodating and professional, seem to thrive under strong management, ensuring guests' needs are met promptly and efficiently. Many guests appreciated the responsiveness of the staff, whether in person or over the phone, with special mention of their willingness to accommodate specific requests, such as providing handicap accessible rooms.
However, experiences with the front desk staff appeared to be inconsistent, with some guests noting encounters with staff who seemed unmotivated or less personable. Instances were mentioned where guests felt the staff could be more proactive, especially during busy check-in times. Despite these occasional hiccups, the generally pleasant and friendly nature of the staff is a significant highlight for many staying at this lodge, contributing to an overall positive guest experience.
Pool
A stay at the Berkshire Mountain Lodge presents guests with multiple aquatic options, highlighted by a large indoor pool and a popular outdoor hot tub. Visitors have frequently praised the pool for being a great size, particularly enjoyed by families with kids. Many guests fondly noted the warm and clean condition, remarking on its appeal and odor-free environment. The pool area, accompanied by a fabulous Jacuzzi, received positive mentions for the pleasant experience it provided during their stay. Additionally, the availability of the arcade area next to the pool was appreciated, adding to the recreational offerings at the lodge.
However, not all feedback was overwhelmingly positive, indicating areas for improvement. Some guests pointed out issues with the pool's water quality, describing it as cloudy and murky at times. There were also instances when the pool was closed or undergoing resurfacing, causing disappointment for those eager to take a dip. The hot tub has similarly faced service interruptions.
Despite some concerns, the combined experience of using the indoor and outdoor facilities overall contributed positively to guest enjoyment, offering memorable highlights amid the natural beauty of the Berkshires.
Parking
Visitors to the Berkshire Mountain Lodge have shared their experiences regarding the parking facilities. On the positive side, guests appreciated the abundance of free parking spaces, highlighting the convenience of easy access from their rooms. However, there are some areas in need of improvement. A notable concern was the poor lighting in the parking lot, which made nighttime arrivals challenging and maneuvering difficult. The parking facilities also presented challenges for guests with large SUVs due to limited suitable spaces. Additionally, the scarcity of handicapped parking was noted as a drawback. These insights provide a balanced view of the parking situation for those planning a stay at this charming lodge.
Yes, Berkshire Mountain Lodge has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Berkshire Mountain Lodge.
No, Berkshire Mountain Lodge doesn't allow dogs.
Yes, parking facilities are available at Berkshire Mountain Lodge.