Sofitel Mauritius L'Imperial Resort & Spa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsSofitel Mauritius L'Imperial Resort & Spa is a remarkable destination set within an idyllic location on Flic en Flac Beach. The resort's beachfront access provides stunning views of the Indian Ocean, making it an ideal spot for picturesque sunsets and serene relaxation. Guests appreciate the lush tropical gardens surrounding the resort, creating a tranquil atmosphere perfectly suited for unwinding. Families find the resort welcoming due to its spacious amenities and attentive staff, enhancing the overall experience.
Dining at the resort is highlighted by a delightful breakfast buffet, praised for its abundance and variety catering to all palates. The breakfast includes fresh orange juice and even morning champagne, served by attentive staff who enhance personalized service. Dinner at the resort offers diverse international themes, with standout offerings at the Chinese and fish restaurants. Despite some concerns about pricing, the overall dining experience is lauded for its quality and service.
Rooms at Sofitel Mauritius L'Imperial are generally well-received for their spaciousness and modern amenities. Guests enjoy stunning sea views and the overall cleanliness, complemented by meticulous housekeeping twice daily. While some rooms may show signs of age, most guests appreciate the comfort and luxury provided.
The staff at the hotel consistently earn praise for their friendliness and dedication, contributing to a pleasant guest experience. Guests appreciate the multilingual capabilities of the staff, ensuring effective communication throughout their stay.
Although Wi-Fi connectivity presents mixed feedback, the spa is another highlight of the resort, offering sublime treatments in a serene setting amidst lush vegetation. Guests find the spa experience unforgettable, with praise for the professional staff and relaxing ambiance.
The gym is well-equipped, providing a positive atmosphere for fitness enthusiasts, although space and equipment can be limited. The resort's pool facilities are a standout feature, offering multiple clean and well-maintained options including an adults-only heated pool and children's pool, surrounded by lush greenery.
The beach receives high acclaim for its pristine condition, complemented by ample sunbeds and water activities. The location allows for breathtaking views and excellent opportunities for swimming and snorkeling.
Overall, Sofitel Mauritius L'Imperial Resort & Spa offers a gratifying stay with its exceptional facilities, accommodating staff, and stunning natural surroundings, ensuring a memorable experience for all visitors.
Categories
Dining at the resort is highlighted by a delightful breakfast buffet, praised for its abundance and variety catering to all palates. The breakfast includes fresh orange juice and even morning champagne, served by attentive staff who enhance personalized service. Dinner at the resort offers diverse international themes, with standout offerings at the Chinese and fish restaurants. Despite some concerns about pricing, the overall dining experience is lauded for its quality and service.
Rooms at Sofitel Mauritius L'Imperial are generally well-received for their spaciousness and modern amenities. Guests enjoy stunning sea views and the overall cleanliness, complemented by meticulous housekeeping twice daily. While some rooms may show signs of age, most guests appreciate the comfort and luxury provided.
The staff at the hotel consistently earn praise for their friendliness and dedication, contributing to a pleasant guest experience. Guests appreciate the multilingual capabilities of the staff, ensuring effective communication throughout their stay.
Although Wi-Fi connectivity presents mixed feedback, the spa is another highlight of the resort, offering sublime treatments in a serene setting amidst lush vegetation. Guests find the spa experience unforgettable, with praise for the professional staff and relaxing ambiance.
The gym is well-equipped, providing a positive atmosphere for fitness enthusiasts, although space and equipment can be limited. The resort's pool facilities are a standout feature, offering multiple clean and well-maintained options including an adults-only heated pool and children's pool, surrounded by lush greenery.
The beach receives high acclaim for its pristine condition, complemented by ample sunbeds and water activities. The location allows for breathtaking views and excellent opportunities for swimming and snorkeling.
Overall, Sofitel Mauritius L'Imperial Resort & Spa offers a gratifying stay with its exceptional facilities, accommodating staff, and stunning natural surroundings, ensuring a memorable experience for all visitors.
Luxury Resort
This luxurious 5-star resort is situated on Flic-en-Flac Beach, offering a beachfront location and extensive facilities including multiple restaurants, pools, and an Asian-inspired spa. It provides a high level of service and accommodation.
Beachfront Resort
This luxurious resort boasts a prime beachfront location with stunning views of the Indian Ocean. Guests can indulge in a range of amenities, including a world-class spa, gourmet restaurants, and a variety of water sports, ensuring a sophisticated and relaxing stay.
Resort near The Beach
This beachfront resort blends Chinese and Mauritian styles amidst tropical gardens. The staff are extremely friendly and accommodating. It offers panoramic views of the sunset over the ocean.
Resort for Honeymoon
This resort offers luxurious accommodations and a range of amenities, including a spa and multiple dining options, creating a romantic and indulgent atmosphere. It is located on the west coast, providing beautiful sunset views.
Resort with Spa
This resort features a well-appointed spa that offers a range of treatments focused on relaxation and rejuvenation. The spa services are enhanced by the resort's luxurious setting and attentive staff, providing a comprehensive wellness experience.
Family Friendly Resort
A resort property offering a range of services and facilities expected to accommodate families looking for a beach vacation experience.
Resort with Swimming Pool
This resort offers a luxurious pool setting with well-maintained facilities. The location provides easy access to the beach and other resort amenities.
Outdoor Pool
Business Resort
The Sofitel offers comprehensive business facilities, including meeting rooms and internet access, alongside spa and dining options. Its reputation and amenities make it a strong choice for business travelers.
Resort with Parking
This hotel includes parking facilities and is a well-known resort. Its resort status suggests better parking facilities than standard hotels.
EV charging stations
Resort with Gym
Sofitel Mauritius L'Imperial Resort & Spa features a fitness center for guests. The resort also offers spa treatments, combining fitness and relaxation options.
Resort with EV Charging Stations
Sofitel Mauritius L'Imperial Resort & Spa is a 5-star hotel with an electric vehicle charging station on site. Located near the beach, it offers amenities such as outdoor pools, tennis courts, and multiple dining venues.
5-Star Resort
This resort stands out with its blend of French elegance and Mauritian charm, offering luxurious rooms and suites, several gourmet restaurants, and a serene spa. The beautifully landscaped gardens and beachfront location enhance the overall experience.
Resort with Outdoor Pool
This resort offers a tranquil adult pool and beachfront access. It provides extensive buffet options and excellent service.
Resort Taking Steps Towards Sustainability
Romantic Resort
Accessible Resort
Resort with Tennis Courts
Resort for Yoga
Guest Reviews
Sofitel Mauritius L'Imperial Resort & Spa boasts a prime location that encapsulates the idyllic beauty of the island. Nestled on Flic en Flac Beach, the resort offers a scenic escape with direct oceanfront access, allowing guests to indulge in picturesque sunsets over the Indian Ocean. The property is praised for its stunning setting, surrounded by lush tropical gardens that create a tranquil, serene atmosphere ideal for relaxation. Perfectly placed between the north and south of Mauritius, it offers a strategic base for exploring the island while remaining a peaceful haven for those seeking solitude.
Families will find the resort particularly welcoming, as its ambiance is well-suited for guests with children. The setting is complemented by attentive and helpful staff, ready to cater to the needs of visitors. The hotel's facilities, including a spacious beach, beautiful swimming pools, and excellent sports amenities, enhance the overall experience.
While the location is generally seen as a magnificent asset, offering both beauty and convenience, it's worth noting that the area can be windy at times, and accessing external activities may require transportation, given the hotel's somewhat isolated position. However, the resort's proximity to Tamarin Bay and other attractions makes dolphin sightings and excursions viable and exciting options for visitors looking to explore beyond the resort’s boundaries. Overall, the combination of exceptional location and delightful surroundings ensures a gratifying stay at Sofitel Mauritius L'Imperial.
Sofitel Mauritius L'Imperial Resort & Spa serves a breakfast that impresses with its variety and quality. Guests consistently highlight the buffet as both abundant and delicious, offering a satisfying start to the day. The breakfast includes a diverse array of options, from savory and sweet dishes to fresh fruits, juices, and local specialties, ensuring that there is something for every palate. Specific praises are given to features such as fresh orange juice and the option to indulge with champagne in the morning. The attentive staff add to the positive dining experience, often remembering individual preferences, which enhances the personalized touch of the service.
Despite the overall positive feedback, some guests feel the variety does not change significantly from day to day. Additionally, certain logistical aspects such as the need to request assistance for specific items and occasional delays in replenishing the buffet have been noted. However, these minor concerns are overshadowed by the extensive offerings and the beautiful setting overlooking the pool, which contributes to a delightful breakfast atmosphere. Overall, the breakfast at Sofitel Mauritius L'Imperial Resort & Spa is lauded as exceptional and a definite highlight for visitors.
Sofitel Mauritius L'Imperial Resort & Spa offers a dining experience that is generally well-received by guests, with many reviews highlighting the excellent and varied cuisine available at the hotel’s restaurants. The dinner buffet is frequently praised for its high quality and diverse offerings, enticing guests with international themes such as Indian, French, and Mexican nights. Diners particularly appreciate the friendly and helpful staff, who enhance the overall dining atmosphere with their smiles and readiness to accommodate special requests.
Guests rave about the breakfast buffet, which some describe as unbeatable, while the hotel's on-site restaurants are also noted for their delicious and refined menus. Special mentions are made for the Chinese and fish restaurants, which stand out for their service and quality. Despite these accolades, several reviews mention that the dining experience is marred by the high prices, which some find excessive for both food and drinks. The cost, especially for those not on a meal plan, can overshadow the culinary experience.
Overall, while some perceive the dining as not matching the expectations of a 5-star rating, a significant number of guests regard the meals as excellent, with many being satisfied with the exceptional service and the picturesque beachside setting that complements the culinary experience.
Sofitel Mauritius L'Imperial Resort & Spa offers a range of room accommodations that largely receive praise for their spaciousness and comfort. Many guests highlight the rooms' size, modern amenities, and exceptional cleanliness. Rooms reportedly offer stunning sea views, adding to the overall relaxing atmosphere. Updated sections of the resort, such as the renovated wing by the new pool, are noted for their luxurious appeal and contemporary style, complete with parquet flooring, while the beds are frequently described as extremely comfortable.
Guests have expressed satisfaction with the well-equipped nature of the rooms, which include conveniences such as ironing boards, hairdryers, and strong Wi-Fi reception. The service provided by the attentive and dedicated staff is also a standout feature, ensuring guests have a comfortable stay.
However, it's noted that not all rooms are consistent, as some appear dated and in need of renovation. Issues such as a musty smell from the air conditioning and the rooms not always matching the photos promise room for improvement. Despite this, the overall experience remains positive, with the combination of meticulous cleanliness, top-notch service, and beautiful beachfront surroundings providing a delightful stay for most visitors.
Sofitel Mauritius L'Imperial Resort & Spa receives praise for its bedding, with many guests highlighting the exceptional comfort. Descriptions often emphasize the luxurious and cozy beds, noting them as some of the most comfortable they've ever experienced. Several reviews highlight the excellence of the four-poster beds on the beach, calling them dreamy and comfortable. The comfortable rooms and high-quality bedding contribute to a restful sleep, further enhancing the overall guest experience.
However, some reviewers mention issues with the condition and firmness of the mattresses. A few guests noted that some beds had a noticeable dip or were too soft, leading to requests for replacements. Issues like stained bed covers and inadequate bed linen sizes have also been raised. While these concerns exist, many travelers still find the resort's bedding to provide a commendable level of relaxation and comfort.
Sofitel Mauritius L'Imperial Resort & Spa offers a tranquil beachfront setting, complemented by generally positive reviews of its cleanliness. The hotel's beach receives frequent praise for its immaculate condition, being cleaned every morning, providing guests with a pristine area to relax and enjoy the ocean. Similarly, the swimming pool stands out for its impressive cleanliness, offering a pristine environment for leisure with plenty of space to unwind.
The public areas, gardens, and facility generally receive favorable remarks for being well-maintained, creating a tidy and inviting atmosphere for guests to enjoy. Housekeeping service is reported to be efficient, attending to rooms twice a day, ensuring they are clean and supplied with fresh towels. While the cleanliness of the rooms is appreciated, some guests note certain areas need improvement, as the rooms show signs of age and wear.
Despite isolated comments regarding dust and mold in some corners and facilities, guests regularly compliment the overall cleanliness of the hotel environment. The hotel staff, particularly at reception and housekeeping, are often highlighted for their helpful and cordial service, contributing positively to the guest experience.
As with any establishment, room for improvement remains, with suggestions indicating a need for enhanced attention to detail in some areas. Nevertheless, Sofitel Mauritius L'Imperial Resort & Spa manages to deliver an overall clean and satisfying experience, set within a beautifully maintained property and welcoming atmosphere.
The reviews of Sofitel Mauritius L'Imperial Resort & Spa highlight the exceptional quality of the staff who are consistently described as friendly, helpful, and attentive. Guests frequently mention the professionalism and courtesy of the staff, with special acknowledgment given to individuals such as Mariola, Davina, Nawaz, Ranishee, Vilash, Naveed, Ayush, Vikash, Joanne, and Kumar for their outstanding service. The team, from reception to the kids club, shows a genuine dedication to ensuring that guests have a pleasant and memorable stay. Although there are occasional remarks about areas needing improvement and variable levels of motivation among certain staff members, the overall impression is overwhelmingly positive. The staff's ability to communicate in both French and English is also appreciated, ensuring clear and effective service. Across the board, the commitment to excellent service, attentive care, and warm hospitality contributes greatly to creating a comfortable and enjoyable experience for guests at this resort.
Guests staying at the Sofitel Mauritius L'Imperial Resort & Spa have shared mixed feedback regarding the hotel's Wi-Fi service. While several guests appreciated decent Wi-Fi reception in their rooms and mentioned that they experienced good connectivity on the beach, others found the Wi-Fi disappointing and in need of improvement. A recurring theme highlighted issues with connectivity, citing unreliable performance within hotel rooms and slower internet speeds. Some guests felt the service was not up to the standard expected from a Sofitel property, noting the lack of free internet service available on computers for customer use. While there were positive mentions of Wi-Fi access in specific areas, overall internet services seem to be an area where improvements could enhance guest satisfaction.
Nestled in an enchanting setting, the spa at Sofitel Mauritius L'Imperial Resort & Spa consistently wows guests with its impressive offerings. Guests rave about the professionalism of the staff and the idyllic environment of the spa, located amidst lush vegetation. The treatments, described as sublime and of very good quality, offer a wide array of options, earning high praise for both the skill of the therapists and the relaxing ambiance they create. Many reviews highlight the spa's magnificent and tranquil surroundings, making it a unique retreat for relaxation.
Visitors particularly enjoy the generous touches, such as receiving complimentary treatment extensions for special occasions like birthdays. The spa's facilities are deemed excellent, with guests encouraged to book in advance to ensure availability. Although some note the premium pricing, many find the experience worthy of the cost. Whether enjoying a massage or benefiting from a tailored package, guests often describe their experiences at the spa as amazing and unforgettable. Special events, like the Spa by Night evening, offer couples an added layer of delight, further enhancing the reputation of this magical oasis as a must-visit for anyone staying at the resort.
The gym at Sofitel Mauritius L'Imperial Resort & Spa is generally well-received by guests, with many praising its state-of-the-art equipment and pleasant atmosphere. It is considered a great spot for fitness enthusiasts, offering exceptional support from a fitness trainer and a range of modern facilities. Multiple guests describe it as very well-equipped, highlighting the noteworthy aspects of the gym alongside other thrilling activities like diving and aqua gym, which are affordably priced. Some visitors note, however, that the fitness center may feel a bit limited in space and equipment, as well as access restrictions for teenagers. Despite these minor drawbacks, the overall impression is of a good fitness experience at the hotel.
Sofitel Mauritius L'Imperial Resort & Spa offers an impressive aquatic experience that consistently receives high praise from its guests. The hotel boasts a massive main pool that is described as clean, beautifully maintained, and offering a perfect blend of leisure and scenic views of the beach. The pool area is complemented by lush greenery and expansive hotel grounds, making it an inviting space for relaxation and socializing. Guests appreciate the variety in pool options, including a quiet adults-only pool that often features a heated option, ideal for the winter months. This adults-only space enhances tranquility and includes a swim-up bar, adding to the luxurious vibe.
For families, a separate children’s pool ensures entertainment and safety for the little ones, with specific mentions of its suitability for younger guests. The presence of multiple pools, including an infinity pool facing the sea, offers diversity and choice, catering to all preferences. While the absence of heating in October is noted, the pool facilities generally align well with guest expectations, providing both relaxation and stunning views. Overall, the pool and surrounding amenities receive accolades for their size, cleanliness, and thoughtful layout, making them standout features of the resort experience.
Nestled along one of the finest stretches of coastline in Mauritius, the beach at Sofitel Mauritius L'Imperial Resort & Spa receives high praise for its pristine, well-maintained landscapes and stunning natural beauty. The beachfront is frequently described as breathtaking, offering crystal blue waters and white sandy shores that provide a perfect setting for relaxation and exploration. Guests commend the beach for its cleanliness and ample amenities, including plenty of sunbeds and a variety of water activities, which make it a family-friendly destination. The resort's location offers a strategic vantage point for enjoying magnificent sunsets and exploring the island, with vibrant gardens that complement the serene beach atmosphere. Additionally, the beach is noted for its suitability for swimming and snorkeling, inviting guests to immerse themselves in the clear, shallow waters – ideal for both adults and children. The luxurious beachfront is described as one of the nicest in Mauritius, and is consistently highlighted as a key feature that enhances the overall experience at this exceptional resort.
Sofitel Mauritius L'Imperial Resort & Spa emerges as an exceptional destination for families with children, offering an array of activities tailored to keep the little ones entertained and engaged. The resort's Kids Club stands out as a fun-filled haven with games and activities that captivate children's imaginations, ensuring they are well-cared for throughout the day. Parents appreciate the caring staff, especially Brigitte, Anastasia, and Loveena, for their attentive and nurturing approach towards kids.
Rated highly for its family-friendly atmosphere, the hotel ensures that families feel right at home with excellent services provided by the entire staff, from housekeepers to managers. Guests have praised the welcoming and incredibly helpful demeanor of the staff, who contribute significantly to a seamless and pleasant stay.
The resort is equipped to accommodate families comfortably, even offering early check-in to ease the travel experience with young children. The magical kids' park, coupled with thoughtful kids' amenities, serves as a remarkable aspect of the hotel, making it an ideal choice for family vacations. Guests appreciate the well-equipped facilities, including family suites, which add to the convenience and enjoyment of staying at the resort.
With a family-oriented atmosphere, delicious kids' meals, and an excellent buffet, the resort ensures that both adults and children have a delightful experience. Sofitel Mauritius L'Imperial Resort & Spa is undeniably recommended for families seeking a memorable and relaxing vacation with their children.
Sofitel Mauritius L'Imperial Resort & Spa presents a mixed bag of experiences for guests, drawing both praise and criticism. On the positive side, the hotel is often described as offering the height of luxury, featuring fantastic facilities, especially catering well to families with children. Some guests assert that the hotel delivers a truly 5-star experience, noting the quality of service from certain staff members as commendable and welcoming, befitting of a premium establishment.
However, recurring negative feedback suggests that the resort struggles to consistently meet five-star expectations. Concerns include the dated condition of rooms and furnishings, cleanliness issues, and a lack of maintenance, which detracts from the overall experience. Some guests feel that the quality of service does not match the five-star label, particularly beachside services and dining options, which were deemed overpriced and lackluster. Although some aspects receive commendation, significant areas for improvement remain, suggesting that while the resort has potential, it often falls short of delivering a uniformly high-end experience.
Sofitel Mauritius L'Imperial Resort & Spa delivers an impeccable luxury experience that stands out as a hallmark of a 5-star establishment. The first impression of this high-end resort is undoubtedly luxurious, with modern accommodations that meet the tastes of those seeking upscale comfort. Guests consistently highlight the magnificent oceanfront location and stunning luxury rooms, which mirror the premium quality seen in the hotel's promotional materials.
The resort's quiet setting is ideal for beach vacationers, offering a serene escape while maintaining a French style that exudes elegance. Its varied and excellent meals, alongside super delicious catering options, contribute to a refined experience without being presumptuous. The remarkable organization and layout foster a sense of well-being, and the expansive facilities are designed to cater to every need, including those of families with children.
The service, often described as exceptional and classy, enhances the luxury feel, although there are occasional mentions of service not fully meeting the highest expectations. Despite some minor critiques, such as cocktails not matching the establishment's overall standard, the resort largely succeeds in delivering a dream stay.
Impeccable equipment and furnishings add to the comfort, with luxurious, large beds and bedding noted for their comfort. Overall, Sofitel Mauritius L'Imperial stands as a highlight for many visitors to Mauritius, a splendid example of a five-star luxury hotel that meets and often exceeds expectations.
Nestled along the west coast of Mauritius, Sofitel Mauritius L'Imperial Resort & Spa emerges as the perfect sanctuary for couples craving a romantic escape. This idyllic resort offers an unparalleled setting with stunning gardens and sweeping sunset vistas that paint a dreamy backdrop for any special occasion. Many guests choose to mark their honeymoons or anniversaries here, celebrated with thoughtful gestures like spa vouchers, bottles of champagne, flowers, and candlelit desserts, which enhance the sense of romance.
The resort's tranquil and discreet atmosphere adds to the allure for couples seeking intimacy. Its spacious beaches provide an ideal space for relaxation and quiet moments together. Exceptional service further elevates guest experiences, leaving nothing to be desired, as attentive staff ensure every request is met with a smile.
Whether celebrating a milestone like a 50th birthday or simply indulging in a dream getaway with a partner, Sofitel Mauritius L'Imperial Resort & Spa consistently delivers a romantic haven, truly delighting couples who venture to its shores.
Sofitel Mauritius L'Imperial Resort & Spa enjoys an impeccable beachfront location that earns high praise from guests. Nestled directly on the beach, the resort offers stunning vistas and easy access to the pristine sands and crystal-clear waters. Visitors highlight the cleanliness of the beachfront, making it not just a picturesque setting but also a comfortable place to unwind. The resort's positioning allows for seamless transitions from room to beach, enhancing the vacation experience.
For those seeking underwater adventures, the beach area provides excellent opportunities for snorkeling, adding to the allure of this coastal paradise. The convenience of direct access from the pool to the beach further enhances the appeal for families and sun-seekers alike. Its dreamy setting and prime position right by the ocean make it one of the most desirable beach locations in Mauritius, ensuring a memorable tropical escape.
Location Show Map
Location
Families will find the resort particularly welcoming, as its ambiance is well-suited for guests with children. The setting is complemented by attentive and helpful staff, ready to cater to the needs of visitors. The hotel's facilities, including a spacious beach, beautiful swimming pools, and excellent sports amenities, enhance the overall experience.
While the location is generally seen as a magnificent asset, offering both beauty and convenience, it's worth noting that the area can be windy at times, and accessing external activities may require transportation, given the hotel's somewhat isolated position. However, the resort's proximity to Tamarin Bay and other attractions makes dolphin sightings and excursions viable and exciting options for visitors looking to explore beyond the resort’s boundaries. Overall, the combination of exceptional location and delightful surroundings ensures a gratifying stay at Sofitel Mauritius L'Imperial.
Breakfast
Despite the overall positive feedback, some guests feel the variety does not change significantly from day to day. Additionally, certain logistical aspects such as the need to request assistance for specific items and occasional delays in replenishing the buffet have been noted. However, these minor concerns are overshadowed by the extensive offerings and the beautiful setting overlooking the pool, which contributes to a delightful breakfast atmosphere. Overall, the breakfast at Sofitel Mauritius L'Imperial Resort & Spa is lauded as exceptional and a definite highlight for visitors.
Dinner
Guests rave about the breakfast buffet, which some describe as unbeatable, while the hotel's on-site restaurants are also noted for their delicious and refined menus. Special mentions are made for the Chinese and fish restaurants, which stand out for their service and quality. Despite these accolades, several reviews mention that the dining experience is marred by the high prices, which some find excessive for both food and drinks. The cost, especially for those not on a meal plan, can overshadow the culinary experience.
Overall, while some perceive the dining as not matching the expectations of a 5-star rating, a significant number of guests regard the meals as excellent, with many being satisfied with the exceptional service and the picturesque beachside setting that complements the culinary experience.
Rooms
Guests have expressed satisfaction with the well-equipped nature of the rooms, which include conveniences such as ironing boards, hairdryers, and strong Wi-Fi reception. The service provided by the attentive and dedicated staff is also a standout feature, ensuring guests have a comfortable stay.
However, it's noted that not all rooms are consistent, as some appear dated and in need of renovation. Issues such as a musty smell from the air conditioning and the rooms not always matching the photos promise room for improvement. Despite this, the overall experience remains positive, with the combination of meticulous cleanliness, top-notch service, and beautiful beachfront surroundings providing a delightful stay for most visitors.
Beds
However, some reviewers mention issues with the condition and firmness of the mattresses. A few guests noted that some beds had a noticeable dip or were too soft, leading to requests for replacements. Issues like stained bed covers and inadequate bed linen sizes have also been raised. While these concerns exist, many travelers still find the resort's bedding to provide a commendable level of relaxation and comfort.
Cleanliness
The public areas, gardens, and facility generally receive favorable remarks for being well-maintained, creating a tidy and inviting atmosphere for guests to enjoy. Housekeeping service is reported to be efficient, attending to rooms twice a day, ensuring they are clean and supplied with fresh towels. While the cleanliness of the rooms is appreciated, some guests note certain areas need improvement, as the rooms show signs of age and wear.
Despite isolated comments regarding dust and mold in some corners and facilities, guests regularly compliment the overall cleanliness of the hotel environment. The hotel staff, particularly at reception and housekeeping, are often highlighted for their helpful and cordial service, contributing positively to the guest experience.
As with any establishment, room for improvement remains, with suggestions indicating a need for enhanced attention to detail in some areas. Nevertheless, Sofitel Mauritius L'Imperial Resort & Spa manages to deliver an overall clean and satisfying experience, set within a beautifully maintained property and welcoming atmosphere.
Staff
Wi-Fi
Spa
Visitors particularly enjoy the generous touches, such as receiving complimentary treatment extensions for special occasions like birthdays. The spa's facilities are deemed excellent, with guests encouraged to book in advance to ensure availability. Although some note the premium pricing, many find the experience worthy of the cost. Whether enjoying a massage or benefiting from a tailored package, guests often describe their experiences at the spa as amazing and unforgettable. Special events, like the Spa by Night evening, offer couples an added layer of delight, further enhancing the reputation of this magical oasis as a must-visit for anyone staying at the resort.
Gym
Pool
For families, a separate children’s pool ensures entertainment and safety for the little ones, with specific mentions of its suitability for younger guests. The presence of multiple pools, including an infinity pool facing the sea, offers diversity and choice, catering to all preferences. While the absence of heating in October is noted, the pool facilities generally align well with guest expectations, providing both relaxation and stunning views. Overall, the pool and surrounding amenities receive accolades for their size, cleanliness, and thoughtful layout, making them standout features of the resort experience.
Beach
Family
Rated highly for its family-friendly atmosphere, the hotel ensures that families feel right at home with excellent services provided by the entire staff, from housekeepers to managers. Guests have praised the welcoming and incredibly helpful demeanor of the staff, who contribute significantly to a seamless and pleasant stay.
The resort is equipped to accommodate families comfortably, even offering early check-in to ease the travel experience with young children. The magical kids' park, coupled with thoughtful kids' amenities, serves as a remarkable aspect of the hotel, making it an ideal choice for family vacations. Guests appreciate the well-equipped facilities, including family suites, which add to the convenience and enjoyment of staying at the resort.
With a family-oriented atmosphere, delicious kids' meals, and an excellent buffet, the resort ensures that both adults and children have a delightful experience. Sofitel Mauritius L'Imperial Resort & Spa is undeniably recommended for families seeking a memorable and relaxing vacation with their children.
5 Star
However, recurring negative feedback suggests that the resort struggles to consistently meet five-star expectations. Concerns include the dated condition of rooms and furnishings, cleanliness issues, and a lack of maintenance, which detracts from the overall experience. Some guests feel that the quality of service does not match the five-star label, particularly beachside services and dining options, which were deemed overpriced and lackluster. Although some aspects receive commendation, significant areas for improvement remain, suggesting that while the resort has potential, it often falls short of delivering a uniformly high-end experience.
Luxury
The resort's quiet setting is ideal for beach vacationers, offering a serene escape while maintaining a French style that exudes elegance. Its varied and excellent meals, alongside super delicious catering options, contribute to a refined experience without being presumptuous. The remarkable organization and layout foster a sense of well-being, and the expansive facilities are designed to cater to every need, including those of families with children.
The service, often described as exceptional and classy, enhances the luxury feel, although there are occasional mentions of service not fully meeting the highest expectations. Despite some minor critiques, such as cocktails not matching the establishment's overall standard, the resort largely succeeds in delivering a dream stay.
Impeccable equipment and furnishings add to the comfort, with luxurious, large beds and bedding noted for their comfort. Overall, Sofitel Mauritius L'Imperial stands as a highlight for many visitors to Mauritius, a splendid example of a five-star luxury hotel that meets and often exceeds expectations.
Romantic
The resort's tranquil and discreet atmosphere adds to the allure for couples seeking intimacy. Its spacious beaches provide an ideal space for relaxation and quiet moments together. Exceptional service further elevates guest experiences, leaving nothing to be desired, as attentive staff ensure every request is met with a smile.
Whether celebrating a milestone like a 50th birthday or simply indulging in a dream getaway with a partner, Sofitel Mauritius L'Imperial Resort & Spa consistently delivers a romantic haven, truly delighting couples who venture to its shores.
Beachfront
For those seeking underwater adventures, the beach area provides excellent opportunities for snorkeling, adding to the allure of this coastal paradise. The convenience of direct access from the pool to the beach further enhances the appeal for families and sun-seekers alike. Its dreamy setting and prime position right by the ocean make it one of the most desirable beach locations in Mauritius, ensuring a memorable tropical escape.
Yes, Sofitel Mauritius L'Imperial Resort & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Sofitel Mauritius L'Imperial Resort & Spa.
No, Sofitel Mauritius L'Imperial Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Sofitel Mauritius L'Imperial Resort & Spa.
Yes, Sofitel Mauritius L'Imperial Resort & Spa has a gym.
Location Show Map
More Options
