The Stormont Hotel

Belfast 54.59421800, -5.84003800 , 587 Upper Newtownards Road (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
Info Overlooking the beautiful gardens of Stormont Castle, this luxury hotel has its own bistro restaurant.
Summary of reviewsThe Stormont Hotel offers a tranquil and strategically pleasant location, making it an attractive choice for visitors looking to explore Belfast while enjoying serene surroundings. Positioned near Stormont Park and Parliament buildings, it allows for scenic walks and easy access to the city's main attractions, either by car with plentiful parking available or via reliable public transport. This balance of peaceful ambiance and connectivity proves to be a significant advantage for leisure and business travelers alike.

Guests often praise the hotel's breakfast for its superb quality and selection of locally sourced foods, finding it a delightful start to their day. Yet, some find the pricing a bit steep and opinions vary regarding the buffet style and service. Despite its cost, the breakfast is generally seen as a highlight for many with only a few noting areas for improvement such as replenishment and diversity in the menu.

Dining at The Stormont Hotel, particularly at La Scala Bistro and the main restaurant, frequently receives commendations for its excellent food quality and enjoyable ambiance. Afternoon tea is a particularly noted favorite. However, the dining experience is occasionally marred by slow service and limited menu options, especially during off-hours, which impacts some guests' overall satisfaction.

Rooms at The Stormont Hotel are highly regarded for their spaciousness, cleanliness and comfort. Modern amenities and decor, coupled with comfortable beds, contribute to a restful stay. While a few guests pointed out minor issues like outdated decor and temperature control, the overall consensus is that the rooms offer a very satisfactory and comfortable accommodation experience.

The hotel's impeccable cleanliness is another strong point with both rooms and public areas being well-maintained and spotlessly clean. Housekeeping staff are commended for their excellent service and friendliness, ensuring a fresh and tidy environment throughout the guests' stay.

Staff at The Stormont Hotel are frequently celebrated for their friendliness, professionalism and willingness to go above and beyond to ensure guest satisfaction. While there have been isolated instances of less-than-ideal service, the predominant feedback highlights a welcoming and attentive team that significantly contributes to a positive guest experience.

Family accommodations at The Stormont Hotel also receive high praise. The staff's consideration for special needs and the spacious, comfortable rooms make it a suitable choice for family stays. The warm, welcoming atmosphere and excellent amenities enhance the overall family-friendly environment of the hotel.

The hotel's beds are often cited as being extraordinarily comfortable, contributing to a restful night’s sleep. Guests frequently highlight the quality of the bedding and the spaciousness of the rooms, which add to the luxurious feel of the accommodations.

While the hotel is valued for its overall experience, some guests question whether it lives up to its four-star rating, particularly in the areas of breakfast variety, room amenities and dining service. However, many still find it to offer excellent value for money, appreciating the excellent location, comfortable accommodations and friendly service.

Business travelers also find The Stormont Hotel accommodating with well-equipped facilities and comfortable rooms suitable for work-related needs.

Overall, The Stormont Hotel excels in providing a clean, comfortable environment with standout staff service and a peaceful yet connected location, making it a favored choice for both leisure and business travelers. While some areas such as dining service and certain amenities might benefit from enhancement, the hotel's numerous positive aspects solidify its reputation as a reliable and pleasant place to stay.
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Hotel Taking Steps Towards Sustainability
As part of Hastings Hotels, The Stormont Hotel adheres to Hastings' sustainability policies. Details of these policies would need to be confirmed for the Stormont location.

Hotel for Honeymoon
Located on the Upper Newtownards Road, this hotel offers comfortable accommodations and is set in a peaceful location. It provides a relaxing atmosphere and is close to Stormont Estate. The hotel is a good option for couples seeking a quiet retreat.

Family Friendly Hotel
The Stormont Hotel is located near the Mo Mowlam Play Park and offers family-friendly rooms with Cloud Beds. It provides a children's menu in La Scala Bistro and has highchairs available. The hotel is near family attractions like Killynether Forest Park and Streamvale Farm.

Romantic Hotel
Located near Stormont Estate, this hotel offers a peaceful and elegant retreat. The comfortable rooms and beautiful surroundings create a relaxing and romantic atmosphere. It's perfect for couples seeking a quiet escape.

Business Hotel
The Stormont Hotel features comprehensive conference and event facilities including a purpose-built Confex Centre with its own entrance, reception desk and break-out areas. It has 15 modern meeting spaces equipped with the latest audiovisual facilities and a luxurious Grand Ballroom which can host up to 500 guests. The hotel is conveniently located 10 minutes from Belfast city centre and the Belfast City Airport, with 250 complimentary parking spaces.

Accessible Hotel
Accessible bathroom and path of travel, in-room accessibility.

Hotel with EV Charging Stations
The Stormont Hotel offers 9 spaces with EV chargers. This includes 7 Pod Point charge points with up to 11kW outlets and one ESB NI device with two 22kW dual-head connectors, providing multiple charging options for guests.

4-Star Hotel
Located near the Parliament Buildings, The Stormont Hotel offers comfortable rooms and a range of amenities. It provides a relaxing environment and convenient access to local attractions.

Room Types
Superior Twin Room This modern room offers stunning views of Belfast, incorporating the Castlereagh Hills, Stormont Parliament Buildings and the Newtownards Peninsula. It includes a safe, plasma TV and iPod dock, as well as welcome tray and a telephone with voicemail. The en suite bathroom has a hairdryer and Wi-Fi is available for an extra cost.

Superior Double Room This modern room offers stunning views of Belfast, incorporating the Castlereagh Hills, Stormont Parliament Buildings and the Newtownards Peninsula. It includes a safe, plasma TV and iPod dock, as well as welcome tray and a telephone with voicemail. The en suite bathroom has a hairdryer and Wi-Fi is available for an extra cost.

Executive Double Room With a king-size bed, slippers and bathrobes, this modern room offers stunning views of Belfast, incorporating the Castlereagh Hills, Stormont Parliament Buildings and the Newtownards Peninsula. It includes a safe, plasma TV and iPod dock, as well as welcome tray and a telephone with voicemail. The en suite bathroom has a hairdryer and Wi-Fi is available for an extra cost.

Superior Family Room This family room offers heating and a flat-screen TV. The unit has 3 beds.

Guest Reviews
8.5
Very Good
Location
The Stormont Hotel enjoys a fantastic location, making it an ideal choice for visitors who prefer a peaceful setting yet remain within convenient reach of Belfast city centre. Positioned right across from the picturesque Stormont Park and Parliament building, the hotel offers lovely views and ample opportunities for scenic walks. Despite being a bit removed from the hustle and bustle of the city centre, the hotel is well-connected with a reliable bus service and the Glider bus stop just a short walk away, providing easy access to downtown Belfast in about 15-20 minutes.

For those with cars, the hotel offers plenty of free parking, making it convenient for trips to and from Belfast City Airport and other major attractions like the Titanic Belfast. Guests appreciated the proximity to essential amenities, restaurants at Ballyhackamore and the George Best City Airport. The quiet and serene environment of the hotel adds to its charm, making it a favorable option for relaxing stays or specific events.

Overall, visitors found the hotel's location suited their needs whether they were there for leisure, a specific event or even hospital visits. The convenience of transport links and the peaceful surroundings make it a preferred choice despite its slight distance from the city center.

Breakfast
The breakfast experience at The Stormont Hotel received a mix of opinions from its guests. Many praised it as superb, perfect and excellent with a fabulous selection of locally sourced produce. Guests repeatedly highlighted the abundance and quality of food, noting it as freshly made and delicious with many positive remarks about the variety and overall pleasant taste.

However, breakfast was also deemed quite expensive by several reviewers with some noting prices as high as £18 per person. There were mixed feelings about the value for money with some believing it was overpriced, while others found it reasonable given the quality.

The buffet style of the breakfast received both praise and criticism. Some guests appreciated the selection and freshness, while others reported issues like overcooked items, empty trays not being replenished and a lack of diversity in the menu. Service at breakfast also had mixed reviews with some praising the good service and attentive staff and others describing it as chaotic and slow.

Several guests mentioned that breakfast was not included in their room rate, which was a disappointment for them. Others found the continental breakfast quite limited and lacking in variety. Despite these issues, there were still many who enjoyed the breakfast experience, finding it to be a highlight of their stay.

Overall, while The Stormont Hotel's breakfast has a lot of strong points, including quality food and good selection, some aspects such as pricing, service and variety could use improvement to better satisfy all guests.

Dinner
The Stormont Hotel offers a diverse dining experience that garners mixed reviews from its guests. Dining at the hotel frequently receives praise for its delicious and excellent food with particular acclaim for the meals at the La Scala Bistro and the main restaurant. The bistro and bar meals also receive positive remarks, providing good value and portion sizes. Afternoon tea stands out as a highly recommended delight. The restaurant ambiance is seen as lovely and contributes positively to the overall experience.

However, the hotel does face criticism, especially with regard to service. Multiple reviews mention slow service, errors with orders and a lack of adequate staffing in the dining areas. Additionally, the restaurant's limited operating hours, particularly its closure on Sundays and Tuesdays, as well as a restricted menu, create inconveniences for some guests. There is also feedback that while the food is often good, it is expensive and sometimes does not meet expectations in terms of flavor and quality. Bar and food facility hours are limited, leaving late-night diners without options.

Overall, while the Stormont Hotel's dining experiences can be delightful and offer great food, inconsistency in service and operational limitations might impact the overall satisfaction of some guests.

Rooms
The rooms at The Stormont Hotel are generally praised for their spaciousness, cleanliness and comfort. Many guests found the rooms to be well-equipped, modern and beautifully decorated. Beds and linens were notably comfortable, contributing to an overall restful experience. The hotel’s large rooms provided ample space and good facilities and many guests appreciated the quiet environment and pleasant, open views. Housekeeping received high marks for maintaining spotlessly clean rooms.

However, a few minor drawbacks were noted. Some guests mentioned that the room décor appeared a bit outdated and that lighting was insufficient for reading. There were occasional issues with room temperature, as some rooms lacked air conditioning and could become uncomfortably warm. Additionally, a few guests commented on faulty showerheads and instances where rooms were not made up daily.

Despite these minor issues, the general consensus is that The Stormont Hotel offers excellent, comfortable accommodations with spacious and well-maintained rooms, contributing to a highly satisfactory stay.

Beds
The Stormont Hotel has garnered significant praise for its beds from its guests with numerous reviews highlighting the unparalleled comfort and luxurious quality. Frequent mentions of "comfortable," "comfy," and "soft" beds suggest a consistent experience of restfulness, whether the bed is described as "huge," "massive," or simply "big." The beds were often complemented for their high-quality linens, pillows and duvets with several guests noting that the beds were among the most comfortable they had ever encountered.

Guests appreciated the spaciousness of the rooms, often describing them as "large" and "clean," with beds that fit the description of "king-sized" or "extra-large." Despite a few isolated comments about personal preferences, such as some finding the beds too soft or too high, the overwhelming sentiment is one of satisfaction. The beds were frequently noted as being extremely comfortable, leading to a restful night's sleep, a crucial aspect for travelers.

Overall, the consistent theme across the reviews points towards a strong emphasis on providing a high level of comfort and luxury, particularly with the sleeping arrangements. This focus on comfort makes the Stormont Hotel a standout choice for those seeking a restful and relaxing stay.

Cleanliness
The Stormont Hotel impresses with its high standards of cleanliness, frequently described as spotless and immaculate. Guests consistently note that both rooms and public areas are exceptionally well-maintained, offering a fresh and tidy environment. Many reviews highlight the spaciousness and comfort of the rooms, complemented by modern decor and functional amenities. The housekeeping staff receives praise for their friendliness and attentiveness, ensuring rooms are serviced regularly and to a high standard.

Despite the overwhelmingly positive feedback, there are a few mentions of minor lapses in cleanliness, such as dusty windowsills, cobwebs or less-than-sparkling bathroom mirrors. However, these appear to be exceptions rather than the norm. Guests also appreciate the hotel's cleanliness in common areas like the bar and adjoining restaurant, though some have observed that the dining area could be better maintained.

Overall, the Stormont Hotel provides a clean, comfortable and welcoming environment, making it a reliable choice for travelers prioritizing hygiene and comfort during their stay.

Staff
The reviews for The Stormont Hotel overwhelmingly praise the staff for their exceptional friendliness and helpfulness, describing them as lovely, courteous and attentive. Positive comments abound, highlighting how the staff consistently go out of their way to assist guests, making their stay comfortable and memorable. Reception and bar staff receive particular accolades with special mentions for individuals like Phillip at check-in, who stands out for his exceptional service.

The staff's professional demeanor is frequently noted, along with their prompt and efficient service across various hotel departments, including dining and maintenance. Guests appreciate the small touches, like complimentary breakfasts and check-ins during their stay, which add to the overall positive experience.

However, there are a few criticisms. Some guests mentioned instances of unhelpful or indifferent staff, issues with restaurant service and occasional slow service at the lobby bar. There were isolated incidents of staff errors, such as providing incorrect directions or making mistakes with room allocations. Despite these occasional lapses, the predominant sentiment is one of satisfaction with the hotel's staff.

In summary, The Stormont Hotel's staff are largely celebrated for their friendliness and dedication, contributing significantly to the hotel's inviting atmosphere, even if a few isolated issues do mar the otherwise stellar guest experience.

Wi-Fi
The Stormont Hotel offers wifi as a part of the stay and many guests have found it to be good, very good or even perfect. The wifi is free and accessible in all rooms, contributing to the overall convenience. However, some guests have reported issues with the wifi signal, including frequent dropouts and unreliability, particularly in certain areas such as the executive suites. There have also been mentions of the internet not being available on the TV. Despite these occasional issues, the wifi is generally fast enough to download TV shows and connect to streaming services like Netflix. While there have been instances where guests needed to seek assistance from reception to reboot the system, the hotel seems to provide adequate internet service to most of its rooms, enhancing the stay experience for many visitors.

Family
The Stormont Hotel stands out as a remarkable family-friendly destination, thoughtfully catering to the needs of guests with children, including those with special requirements. The attentive staff are lauded for their consideration, such as allowing early check-in for a child with autism and accommodating sensory processing issues by providing an executive room with a bath. The hotel exudes a warm and welcoming atmosphere with friendly and polite staff contributing to a pleasant stay.

The spacious rooms and comfy beds enhance the overall comfort, making it perfect for families of varying sizes. Families can enjoy large rooms and ample parking space, ensuring convenience from the very start. The hotel’s beautiful grounds and good environment offer a breath of fresh air and opportunities for children to explore.

The communal areas, including a big lobby with a grand piano and comfortable furniture, provide a luxurious yet homely feel. The hotel’s prime location makes it an excellent base for family visits, whether for celebratory events or solemn occasions, underlining its versatility.

Despite its bustling nature, the staff remain attentive and accommodating, ensuring all family members feel welcome and valued. The combination of great location, spacious accommodations and thoughtful amenities makes The Stormont Hotel an ideal choice for families looking for a comfortable and friendly environment during their stay.

4 Star
The Stormont Hotel, despite its four-star rating, appears to have received a mixed reception from guests regarding its facilities and services. While some guests found value in their stay, describing it as a good four-star hotel with excellent value, others felt the experience did not live up to their four-star expectations. Specific criticisms included the quality and variety of breakfast, which many felt was not up to the standard expected from a hotel of this calibre.

The executive rooms have been compared unfavorably to standard rooms in three-star hotels, leading guests to question the hotel’s star rating. Additionally, some basic amenities commonly expected in four-star establishments, such as free water in the rooms and in-room kettles, were notably absent. There was also feedback about deviations from the menu and a general impression that service did not reflect a four-star level of attention and care.

Despite these issues, some guests still recognized the hotel as slightly above average on the scale and mentioned its excellent value for money. Overall, while the Stormont Hotel has potential, it seems there is room for improvement to meet the full expectations of a four-star hotel experience.

Business
The Stormont Hotel has garnered positive feedback from business travelers, who appreciate its well-equipped business facilities and comfortable rooms tailored for work-related needs. The hotel's location is highlighted as being better than average, offering convenience for both city center access and proximity to Belfast's business meetings and city airport. Reviews mentioned the hotel as a great corporate-style establishment with a high standard of cleanliness, keeping up with the expectations of a 4-star hotel.

Frequent travelers have noted that they return to this hotel because of its consistent value, cleanliness and convenient facilities, including a 24/7 operating schedule. Essential business services such as photocopying, printing and USB plugins are available, making it practical for work on the go. The lobby and overall facilities have been praised for maintaining a modern and high standard, despite occasional busyness due to seminars.

Additional amenities like an in-house restaurant and the provided business center enhance the convenience of staying at The Stormont Hotel. Public transport links to the city are good, ensuring ease of travel for guests. However, there were occasional remarks about WiFi connectivity being subpar, which could affect VPN usage. Nonetheless, the hotel remains highly recommended for its prime location, business-friendly environment and the overall comfort it offers to business travelers.

Accessible
The Stormont Hotel provides a generally accessible experience for guests with disabilities, offering spacious rooms and an easy access parking lot. The hotel's location is favorable, being quiet and conveniently reachable via the glider for those looking to explore nearby shops. Guests can also benefit from the large executive rooms, which are often available at competitive prices and the helpful staff who strive to meet special dietary needs.

All rooms are accessible by lift, including a glass elevator that adds a touch of elegance. The communal lift, although occasionally noted for cleanliness, ensures ease of movement within the hotel. The presence of wheelchair-accessible facilities makes navigation straightforward for those with mobility challenges.

However, there are some areas for improvement. The entrance doors are heavy and not automatic, which might pose an issue for some guests. Accessing the showers requires climbing into a bath, a design that could be difficult for those with limited mobility. Additionally, the bathrooms are not specifically designed for disabled use and the sloped route from reception to the car park could be challenging for certain individuals.

Overall, the Stormont Hotel strives to offer a welcoming and accessible environment, although attention to a few specific accessibility details could further enhance the experience for all guests.

Honeymoon
The Stormont Hotel provides an ideal setting for honeymooners with its romantic atmosphere and well-equipped facilities. The special honeymoon suite, featuring a charming canopy bed, offers a perfect retreat for couples, ensuring their stay is memorable and special. Guests highly appreciate the always clean and larger settings of the rooms. The beautiful gardens and secluded areas around the hotel enhance the lovely setting, making it a romantic choice for special occasions. The attentive service further adds to the appeal, making anniversaries and honeymoons truly unforgettable.

Romantic
The Stormont Hotel offers a delightful experience for couples seeking a romantic getaway. Guests appreciated the lovely romantic atmosphere and the nice touches that enhance the overall ambiance. The hotel is very accommodating, making it an ideal choice for a romantic retreat. Several visitors highlighted the good romantic atmosphere and the nice, calm environment that contributes to a relaxing stay.

One couple shared a particularly special moment by getting engaged during their visit. Another pair reminisced about their wedding at the hotel eight years ago, enjoying an anniversary upgrade that brought back many cherished memories. Although some noted occasional issues with room locations and emptiness, the hotel's overall charm and fine atmosphere create a memorable escape for those looking for romance.


No, The Stormont Hotel doesn't have any pool.

No, a spa isn't available at The Stormont Hotel.

No, The Stormont Hotel doesn't allow dogs.

No, parking facilities aren't available at The Stormont Hotel.

No, The Stormont Hotel doesn't have a gym.

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