DoubleTree by Hilton Resort & Spa Marjan Island
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Summary of reviewsDoubleTree by Hilton Resort & Spa Marjan Island, situated on the picturesque Marjan Island in Ras al-Khaimah, is highly regarded for its prime location that balances convenience with tranquil beauty. Guests appreciate its proximity to major attractions like triathlons and marathons start lines, as well as family-friendly amenities such as expansive pools, kids' areas and a private beach. The resort offers scenic sea views from spacious rooms with easy access to Al Hamra Mall and Dubai, providing a serene escape from the city's bustle.
While the breakfast buffet receives mixed reviews, many guests applaud its variety and quality, featuring popular items like waffles, pancakes and occasional salmon. Some guests, however, find the breakfast limited in variety and sometimes chaotic during busy times. Similarly, the dinner experience garners mixed feedback; while specialty restaurants receive praise, the main buffet often falls short of guests' expectations in terms of diversity and quality.
Rooms at the resort are generally spacious and clean, particularly in the newer Bay Club and Garden Villas. Many appreciated the comfortable beds and beautiful views. However, some guests reported cleanliness issues and outdated furnishing in older rooms, along with occasional maintenance problems. Family-friendly accommodations and large bathrooms were frequently noted as positives.
Cleanliness is usually praised with mentions of well-maintained pools and common areas. However, some guests cited inconsistencies, particularly in room cleanliness and housekeeping services. The staff is often praised for their friendliness and helpfulness with specific individuals receiving commendations. However, mixed experiences at reception and inconsistent service levels suggest a need for improved training.
WiFi connectivity presents challenges, particularly in rooms, despite some praise for the fast and convenient service in common areas. The spa is a highlight with many guests enjoying the range of services and serene atmosphere, although some noted maintenance issues and high costs. The gym is generally well-received for its cleanliness and equipment, though its size and additional costs are minor concerns.
The variety of well-maintained pools, including separate areas for adults and children, is a key attraction. Children particularly enjoy the fun and engaging waterpark, although certain pools were noted to be quite cold.
Overall, DoubleTree by Hilton Resort & Spa Marjan Island provides a comprehensive and family-friendly resort experience with a few areas for improvement, ensuring a memorable stay in Ras al-Khaimah.
Categories
While the breakfast buffet receives mixed reviews, many guests applaud its variety and quality, featuring popular items like waffles, pancakes and occasional salmon. Some guests, however, find the breakfast limited in variety and sometimes chaotic during busy times. Similarly, the dinner experience garners mixed feedback; while specialty restaurants receive praise, the main buffet often falls short of guests' expectations in terms of diversity and quality.
Rooms at the resort are generally spacious and clean, particularly in the newer Bay Club and Garden Villas. Many appreciated the comfortable beds and beautiful views. However, some guests reported cleanliness issues and outdated furnishing in older rooms, along with occasional maintenance problems. Family-friendly accommodations and large bathrooms were frequently noted as positives.
Cleanliness is usually praised with mentions of well-maintained pools and common areas. However, some guests cited inconsistencies, particularly in room cleanliness and housekeeping services. The staff is often praised for their friendliness and helpfulness with specific individuals receiving commendations. However, mixed experiences at reception and inconsistent service levels suggest a need for improved training.
WiFi connectivity presents challenges, particularly in rooms, despite some praise for the fast and convenient service in common areas. The spa is a highlight with many guests enjoying the range of services and serene atmosphere, although some noted maintenance issues and high costs. The gym is generally well-received for its cleanliness and equipment, though its size and additional costs are minor concerns.
The variety of well-maintained pools, including separate areas for adults and children, is a key attraction. Children particularly enjoy the fun and engaging waterpark, although certain pools were noted to be quite cold.
Overall, DoubleTree by Hilton Resort & Spa Marjan Island provides a comprehensive and family-friendly resort experience with a few areas for improvement, ensuring a memorable stay in Ras al-Khaimah.
Resort near Golf Courses
Located on Marjan Island, this resort is a well-regarded option for those visiting Ras Al Khaimah's golf courses. It offers extensive facilities and is a convenient drive to the main golf clubs.
Resort near The Beach
Located on Marjan Island, this resort features direct access to the beach and multiple swimming pools. Its prime beachfront location makes it ideal for beach lovers.
Resort Taking Steps Towards Sustainability
The resort has installed an LFC-500 biodigester, an innovative solution for managing food waste that has led to a 65.4% landfill waste reduction. Through a partnership with Ocean Bottle, it has prevented 60,000 plastic bottles from entering the ocean. The hotel also offers a Carbon Neutral Business Meeting option.
Resort for Honeymoon
Known for its warm hospitality and modern amenities, this beachfront resort on Marjan Island offers spacious rooms with stunning views. The resort features multiple swimming pools and a range of activities suitable for couples, ensuring a comfortable and enjoyable stay.
Resort with Spa
The Jouri Rose Spa at this resort offers signature treatments to restore inner peace and relaxation with island views. The spa features top-notch facilities like a sauna, hot tub, and steam bath.
Family Friendly Resort
Featuring seven swimming pools, including dedicated kids' pools, a kids' club with an arcade zone, and the Pirate Boat Aqua Zone, this resort is designed for family fun. The resort also offers 600m of beach frontage, water sports, and a Jungle Float diving platform.
Romantic Resort
Offers beachfront relaxation with a 650-meter private beach on Marjan Island. Features multiple pools, a spa, and diverse dining options, making it a versatile choice for a romantic escape.
Resort with Swimming Pool
Located on Marjan Island, this resort features multiple swimming pools, including a kids' pool and a adults pool, a spa, and a variety of dining options. It also offers water sports and recreational activities.
Heated Pool Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
Business Resort
This resort offers a seafront location with a private beach, gardens, and terraces suitable for outdoor events. Indoor venues include a ballroom and three meeting rooms, providing flexibility for board meetings, seminars, conferences, or private parties. It offers 7,000 sq. ft. of meeting space.
Resort with Parking
Guests are welcome to park at this resort at no cost, with both free self-parking and valet parking available. This provides flexible and convenient parking solutions for all visitors.
Accessible Resort
This resort explicitly offers King Accessible Guest Rooms designed to cater to the needs of guests with disabilities. It provides barrier-free access, a wheelchair accessible lift, and multiple wheelchair accessible bathrooms.
Resort with All Inclusive Packages
Offers a range of all-inclusive benefits, including multiple dining options and recreational facilities. Its location on Marjan Island provides a scenic beachfront setting, appealing to families and couples.
5-Star Resort
This family-friendly resort features multiple swimming pools, a kids' club, and a variety of dining options. The spa and comfortable accommodations ensure a relaxing and enjoyable stay for all guests.
Resort with Outdoor Pool
This resort features multiple swimming pools and a spa, offering a relaxing and enjoyable stay. It is located on Marjan Island, providing beautiful beachfront access.
Resort with Pool Water Slide
Features a range of water-based entertainment, including well-maintained pools with slides and a mini water park. The pool area is particularly popular with families.
Resort with Children's Pool
Features a kids' pool, a waterslide, and a kids' club. It also has an outdoor playground and a water park, making it a great destination for families with children aged 4-12. It is known for its kid-friendly environment and various activities suitable for families.
Resort with Indoor Pool
This resort features a highly-rated indoor pool, alongside multiple outdoor pools, providing guests with various swimming options regardless of the weather. It is a well-regarded resort known for its family-friendly amenities and comprehensive spa facilities.
Resort with Heated Pool
This resort stands out with seven heated pools, offering a variety of options including a floating sea pool, an indoor adults-only pool, and two shaded kids pools. The pools are temperature-controlled for guest comfort.
Luxury Resort
Beachfront Resort
Resort with Gym
Resort with Tennis Courts
Resort for Yoga
Guest Reviews
Nestled on Marjan Island in Ras al-Khaimah, DoubleTree by Hilton Resort & Spa boasts a prime location that consistently receives praise for its blend of convenience and picturesque beauty. The resort is celebrated for its proximity to key attractions, including the start lines for triathlons and marathons, making it a preferred destination for event participants. Families and children find particular joy in the expansive facilities, from swimming pools to kids' areas, complemented by direct access to a private beach.
Guests frequently mention the beautiful sea views from spacious rooms with poolside and beach vistas enhancing the balmy ambience. The resort is lauded for its strategic position, offering a peaceful retreat while being just a short drive away from key locations like Al Hamra Mall and taking around an hour to reach from Dubai. Visitors appreciate the resort’s well-planned layout, which ensures that amenities and activities are easily accessible.
The serene setting, combined with robust amenities and a variety of activities for adults and children alike, creates an excellent value proposition for travelers. Guests consistently note that despite being somewhat removed from the bustling cityscape of Dubai, the resort’s location on Marjan Island offers an enchanting escape with its splendid promenade and scenic beauty.
Overall, DoubleTree by Hilton Resort & Spa Marjan Island provides a compelling package with its prime location, comprehensive facilities and family-friendly environment, ensuring a memorable stay in Ras al-Khaimah.
The breakfast at the DoubleTree by Hilton Resort & Spa Marjan Island receives a mixture of accolades and criticisms. On the positive side, many guests praised the breakfast as excellent, fantastic and amazing with a wide variety of delicious and diverse food options that cater well to family tastes. The spread includes popular items such as waffles, pancakes and even occasional salmon, pleasing many guests with its generous selection. Some guests also appreciated the breakfast's organization and early start time of 6 am.
However, not all feedback was glowing. Several reviewers expressed disappointment with the limited variety and poor quality of the breakfast, describing it as substandard and not up to the mark, especially for a five-star hotel. Vegetarian options were notably scarce and the experience was often marred by overcrowding, chaotic service and occasionally rude staff. Some guests found the breakfast repetitive day-to-day and lacking in healthier or more personalized options. The coffee quality and the cleanliness of the utensils also drew some negative comments.
Overall, while the breakfast at the DoubleTree by Hilton Resort & Spa Marjan Island has its highlights that many guests enjoy, there is a notable inconsistency in quality and variety that leaves room for improvement.
The dinner experience at the DoubleTree by Hilton Resort & Spa Marjan Island presents a mixed picture. While some guests found the food to be good and even amazing, many were disappointed with the quality and variety. The buffet spread often lacked diversity and the food options did not always meet the expectations of a five-star establishment. Issues such as cold and tasteless food, inadequate vegetarian and child-friendly options and repetitive menus were commonly reported.
Although some specialty restaurants, like the Asian restaurant and Vespa (Italian), received praise for good food, many guests felt that the main buffet, particularly at Al Marjan restaurant, was below par. The absence of Arabic dishes, lack of Asian food choices and poor presentation further detracted from the dining experience. Some dishes were described as overly salty, microwaved or inedible, leading to suggestions that the hotel might benefit from a new chef.
Service at dinner was another point of contention with several reviews indicating that the restaurant staff struggled to cope during busy times and required better training. However, the staff were also described as polite and helpful and there were mentions of accommodating and welcoming personnel, particularly in specific instances.
Despite the criticisms, there were moments of dining pleasure with guests appreciating themed dinners, outdoor dining with music and the occasional exceptional meal. The hotel’s various restaurants provided some relief from the otherwise disappointing buffet offerings, indicating that with some focused improvements, the dinner experience could better meet the expectations of its guests.
The rooms at DoubleTree by Hilton Resort & Spa Marjan Island receive mixed reviews from guests. On the positive side, many guests appreciate the spaciousness and cleanliness of the rooms with several highlighting the comfort of the beds and the beautiful views from balconies. Several reviewers found the rooms to be well-maintained, especially in newer sections like the Bay Club and Garden Villas, which are described as beautifully decorated and modern. Guests also enjoyed the large bathrooms and the plentiful amenities provided in the rooms.
However, some guests experienced issues with room cleanliness with reports of dirt under beds, poor maintenance in older rooms and occasional moldy smells. A number of rooms reportedly required urgent renovations with old and outdated furnishings detracting from the overall experience. Instances of technical problems were noted, including non-functional TV remotes, broken balcony doors and faulty AC units. Issues like clogged sinks, unstocked toiletries and slow in-room service also appeared in several reviews.
Additionally, room allocation and readiness were points of contention for some visitors, who reported delays in check-in, being given rooms different from what they had booked and loud noise levels. Despite these drawbacks, the spacious and generally comfortable nature of many rooms provided a satisfactory experience for most guests. The family-friendly accommodation with rooms designed to cater to the needs of families, was frequently appreciated.
The beds at DoubleTree by Hilton Resort & Spa Marjan Island present a wide range of experiences for guests. On the positive side, many guests found the beds to be comfortable, often mentioning large and spacious king and queen-sized options that contributed to a pleasant stay. The bedding is often described as luxurious with some guests enjoying soft, fluffy pillows. The rooms themselves are spacious, adding to the overall sense of comfort.
However, there are also consistent complaints about the beds with several guests finding the mattresses too hard or uncomfortable. Issues with sofa beds were frequently noted, including discomfort and poor conditions. Some guests reported serious cleanliness concerns, such as dirty bed sheets and unpleasant smells. Pillows garnered mixed reviews with many finding them thin, saggy or lacking support.
Overall, while there are numerous positive remarks about comfort and luxury, there are significant detracting points regarding bed and pillow comfort, as well as cleanliness issues that the hotel might need to address.
The DoubleTree by Hilton Resort & Spa Marjan Island receives a mix of feedback regarding its cleanliness. On a positive note, many guests found the hotel to be clean and well-maintained, particularly praising the spacious and clean rooms, sparkling environment and well-kept facilities. Several reviews highlighted the incredible and smart hotel design, clean beach and clean dining areas. Pool cleanliness was frequently mentioned with some reviews emphasizing the well-maintained and super clean pools. The resort’s general cleanliness around the hotel and common areas also received commendation.
However, some guests experienced issues related to cleanliness, reporting rooms that were not thoroughly cleaned with specific mentions of dusty walls, sticky floors and unclean carpets. Certain areas like the pool and beach faced criticism for inadequate cleaning. Minimal room cleaning during their stay and housekeeping services not meeting expectations were also noted. Additionally, some rooms had old and unmaintained facilities with the bathroom being a recurring problem area due to dirt, bad odors and broken fixtures.
Overall, while many guests enjoyed a neat and clean environment, there were notable lapses that affected some visitors’ experiences. The resort could benefit from more consistent and thorough cleaning protocols to ensure all guests have a pleasant stay.
The staff at DoubleTree by Hilton Resort & Spa Marjan Island receive mixed feedback from guests. Many reviews highlight the friendly and helpful nature of the staff with numerous mentions of exceptional service and staff going above and beyond to assist guests. Positive remarks frequently describe the staff as polite, accommodating and professional, particularly those in housekeeping, the kids club and certain individuals like Rima at reception and Ahmed, the Assistant Front Office Manager.
However, some guests encountered issues with the reception staff, describing them as slow, inefficient and at times, rude. There are mentions of unprofessional behavior and a lack of attentiveness from some team members, especially in busy or high-demand situations. The inconsistency in staff performance, from exceptional to poor, suggests a need for better training and management.
Overall, while the resort boasts a considerable number of dedicated and courteous staff, the negative experiences indicate room for improvement in maintaining consistent service standards across all departments.
The WiFi experience at the DoubleTree by Hilton Resort & Spa Marjan Island varies significantly among guests with both positive and negative aspects noted. On a positive note, some guests highlighted the convenience of not needing WiFi voucher codes and commended the free WiFi by the pool and other common areas, describing it as good and superfast with great coverage.
Conversely, many guests faced challenges with the WiFi service, particularly in the rooms. Reviews frequently mentioned issues such as poor internet access, weak signals and inconsistent connectivity. Specific room-related complaints included slow speeds, disconnections and the absence of free WiFi. Some guests reported that the WiFi did not work well unless an additional payment was made. There were also several references to the need for upgrades to the hotel's TV and room technology, which could include improving internet services.
Overall, while the complimentary WiFi in certain areas of the hotel received praise, there is a notable call for enhancements to room WiFi to meet guest expectations and the hotel's standards.
Nestled in the luxurious ambiance of the DoubleTree by Hilton Resort & Spa Marjan Island are extensive facilities that include a gym, pristine pools and diverse dining options, ensuring a comprehensive experience for guests. Among these, the spa stands out for its variety of services and serene atmosphere. Guests repeatedly highlight exceptional spa experiences, praising the massages and overall relaxation offered. The Turkish bath receives particular attention for its excellence, though some found it to be only average. The jacuzzi and thermal rooms are consistently noted as perfect spots for unwinding.
However, not all reviews shine as bright with some guests pointing out issues regarding maintenance and operations. Complaints about the cleanliness and functionality of the hammam, jacuzzi and steam rooms occasionally mar the spa's reputation. The women's spa being closed and the mixed facilities receiving criticism for the lack of separation between genders were significant points of contention.
Nevertheless, many enjoyed their time at the spa, finding the facilities clean and the services quite amazing. The luxurious deep tissue massages and the serene relaxation room are particularly favored. The only consistent critique centered around the high costs of spa services, which some guests found to be prohibitively expensive.
In summary, the spa at DoubleTree by Hilton Resort & Spa Marjan Island offers a range of highly praised services and facilities that contribute to a memorable stay, despite some maintenance and pricing issues.
The gym at the DoubleTree by Hilton Resort & Spa Marjan Island has generally received favorable feedback from guests. Visitors appreciated the well-equipped fitness room, which offers a range of resistance machines and free weights. The gym’s cleanliness and the accommodating nature of the instructor have also been highlighted positively. Additionally, the gym services are convenient for late workouts, enhancing the overall experience.
However, some guests felt that the gym room is too small given the size of the resort and there were mentions of additional costs associated with the gym membership. Despite these minor concerns, the gym is considered adequate, well-maintained and a valuable part of the resort’s extensive facilities, which also include numerous pools, water parks and dining options. Overall, the gym adds to the appeal of the resort for fitness enthusiasts and contributes to a well-rounded stay.
DoubleTree by Hilton Resort & Spa Marjan Island offers a variety of swimming pool experiences that cater to different preferences, making it a favorable choice for families and individuals alike. The resort boasts multiple pools, including dedicated kids' pools, an adult-only pool and a large family pool, ensuring that everyone can find a spot to enjoy. Many visitors have praised the pool facilities as amazing, well-maintained, clean and relaxing. The children's pools, in particular, receive high marks for their design, complete with slides and shaded areas that make them both fun and safe for little ones.
Guests have highlighted the fun and engaging waterpark, a hotspot for children, although some have noted that the water in the waterpark and several pools can be quite cold. Despite this, heated pools are available, though their number is limited. The poolside areas, while often crowded, are generally clean and come with plenty of loungers, though snagging one might require some patience due to high demand. The resort’s various pools are strategically distributed around the property, providing convenience and accessibility for all guests.
Some reviews mention that the large pools lack temperature control, which can make the water uncomfortably cold during certain times. Additionally, there are concerns about cleanliness and maintenance in some areas, including stray hairs in the pools and dirty bathrooms. There are also calls for improvements in poolside service, cleanliness of chairs and general maintenance. Despite these critiques, the diverse range of pool options, including temperature-controlled pools and a splash area for kids, adds significant value to the resort, making it a worthwhile destination for a comprehensive and enjoyable swimming experience.
Overall, DoubleTree by Hilton Resort & Spa Marjan Island stands out with its extensive and appealing pool facilities, although it would benefit from addressing temperature control and maintenance issues to enhance the guest experience further.
The beach near the DoubleTree by Hilton Resort & Spa Marjan Island is a standout feature for many guests. It's conveniently located just outside the hotel, making it easily accessible for those looking to enjoy the oceanfront. The beach itself is praised for being clean, well-maintained and not overly crowded, providing a relaxing atmosphere. Families will find the beach particularly inviting with clear, shallow water that’s great for kids and various beach entertainment events and activities to keep everyone engaged.
Reviewers highlight the availability of beach facilities, including sun beds and bathrooms, though there are some remarks about cleanliness in certain areas. The beach is described as beautiful and stunning with a picturesque beachfront and areas for water sports. Guests appreciated the direct access to the beach from their rooms and the convenience of private beach access.
However, some reviewers noted discomfort from small shells when walking on the beach and mentioned occasional issues with cleanliness like pieces of glass or dirty bathrooms. Loud music and beach noise affecting some guests' sleep were also mentioned. Despite these minor issues, the overall feedback indicates that the beach is a major draw with its clean sands, clear water and abundance of activities making it a perfect spot for a family getaway.
DoubleTree by Hilton Resort & Spa Marjan Island generally receives positive comments about its parking facilities. Guests appreciate the availability of parking and find it spacious and open. The presence of electric car charging stations is an added convenience. There are parking spaces available both within the hotel territory and by the villas. Additionally, the hotel offers the convenience of valet parking. However, some reviews highlight that the parking capacity might not always be sufficient and there is no shaded parking option. Overall, the parking situation is equipped to meet a variety of guest needs with some room for improvement.
The 'DoubleTree by Hilton Resort & Spa Marjan Island' emerges as a top destination for families, especially those with children. The resort boasts an impressive array of family-friendly amenities and activities, making it an ideal spot for a mini staycation or a beach vacation. Parents will find multiple pools tailored for both adults and children, including a children's splash area and a dedicated kids' water park.
The hotel staff receive commendation for their friendly and helpful nature, particularly in the Kids Club where they have managed to create a welcoming environment. This club, alongside numerous other play areas and a bouncy castle, ensures that children of all ages have plenty to keep them entertained. The pirate water park and indoor play areas add to the diverse options available, guaranteeing fun and enjoyment.
Moreover, the resort has a family-centric atmosphere with interactive family shows, a variety of dining options suitable for mass catering and spacious family rooms, making it comfortable for large groups and family gatherings. Though some specific activities come at an additional cost and some facilities may occasionally be unavailable, the overall sentiment is largely positive.
The beachfront access is particularly lauded, offering a picturesque and convenient setup for families. Despite occasional feedback about the need for improvement in some areas, the general consensus remains that this resort offers excellent facilities for a memorable family vacation. The abundant attractions, clean environment and overall congenial atmosphere underscore why the 'DoubleTree by Hilton Resort & Spa Marjan Island' is favored by families seeking relaxation and fun.
The DoubleTree by Hilton Resort & Spa Marjan Island has a blend of commendable and mixed reviews from guests regarding its five-star rating, facilities and services. The resort is highlighted for its luxurious atmosphere, large hotel ambiance and a variety of facilities expected of a five-star establishment. Rooms are comfortable and are often praised for their quality in line with other five-star hotels. The breakfast offerings and the property itself were well received with many guests noting a superb overall experience and beautiful surroundings.
In terms of service, there are significant accolades indicating amazing and courteous five-star service and staff well-informed about services, which contributes to an all-inclusive and relaxing stay. However, some reviews reflected dissatisfaction with the five-star rating of the hotel with some describing it as feeling more like a three or four-star rather than five.
Criticisms include several aspects that did not meet the five-star standard. Specific mentions were given to housekeeping, the quality of food and general facilities that seemed mediocre and below the expectations of a five-star hotel. There were also remarks about the management needing to elevate their service level to meet true five-star expectations.
Despite mixed feelings regarding the precise five-star status, many guests valued their comfortable stay and found the resort worth a visit, appreciating the courteous staff and quality of rooms.
DoubleTree by Hilton Resort & Spa Marjan Island is a viable option for business travelers with several guests finding it suitable for business trips. The resort features a business center and conference location, making it convenient for meetings and professional gatherings. Guest rooms and customer facilities have been noted positively, indicating comfort and practicality for business stays. While the all-inclusive package offers added convenience, the resort's management practices could be improved to better handle crowds. In summary, the resort has potential and is recommended for business travelers, though some areas could use enhancement to fully meet business needs.
The DoubleTree by Hilton Resort & Spa Marjan Island receives mixed feedback regarding accessibility for guests with disabilities. While the facilities are described as only slightly accessible and lacking in many accessible features, the staff stand out for their exceptional customer service. Guests highlight the helpfulness and friendliness of the staff, including a manager who was responsive to their needs. Additionally, specific employees are noted for their dedicated efforts to assist guests. Despite some issues with card charges and occasional system mistakes, the quick and responsive reception team helps to mitigate these concerns. Overall, while accessibility features may need improvement, the supportive and attentive staff significantly enhance the experience for guests with disabilities.
The DoubleTree by Hilton Resort & Spa Marjan Island offers a range of water-based entertainment that families, especially those with children, seem to truly appreciate. Key highlights include the well-maintained pool area equipped with fun slides and a mini water park, which has been a hit among guests. It features various water rides and slides that cater to kids, ensuring an engaging and enjoyable experience. The children's splash zone and pool are well-received, offering safe and entertaining options for young visitors.
The resort's enormous territory includes bike paths and areas dedicated to quiet comfort and entertainment around the pool, enhancing the overall guest experience. Despite a few mentions of some slides being rough or out of action, the availability of numerous water slides and splash activities ensures that children remain entertained and happy. Overall, the pool with water slides significantly contributes to the fun-filled atmosphere of this beautiful resort.
The DoubleTree by Hilton Resort & Spa Marjan Island proves to be an excellent destination for families, particularly when it comes to accommodating children. The facility boasts a variety of children's pools, including heated, toddler and family options, each well-sized and thoughtfully designed for safety and enjoyment. Kids will find endless excitement in the on-site water park, complete with fun water slides and engaging splash areas that bring hours of joy.
Beyond the pools, the resort offers a wealth of children's activities, ranging from a dynamic kids club to entertaining water games and even a kids disco on the beach. Though the splash pad area could benefit from softer padding for little ones, the overall design of play areas and pools are ideal for family relaxation.
Parents will appreciate the accessibility and convenience of the children's pools, which are situated close together and maintained in good condition. Additionally, the pirate-themed water park and numerous play areas ensure that kids never run out of things to do. The facility also features well-maintained entertainment options and play spaces, further enhancing the family-friendly atmosphere.
While some areas like the children’s pool might need better supervision, the overall environment is friendly, safe and geared towards making family vacations enjoyable and hassle-free. From entertaining water activities to spacious and varied pool options, children are bound to have an unforgettable experience at this resort.
The DoubleTree by Hilton Resort & Spa Marjan Island offers a variety of pools, ensuring that guests have plenty of options to enjoy. Several of these pools are heated, providing a warm and comfortable experience even when the weather is cooler. Families will appreciate the dedicated children's pool and the well-maintained poolside areas contribute to a relaxing and pleasant stay. While not all pools are mentioned as heated, the presence of temperature-controlled pools enhances the overall appeal of the resort's swimming facilities.
At the DoubleTree by Hilton Resort & Spa Marjan Island, the variety and quality of the outdoor pools stand out significantly. Guests praise the numerous pool options available, ranging from large, expansive pools to child-friendly ones with ample shade and a separate water park. Families particularly appreciate the dedicated children's pool and the separate small water park, making it an ideal spot for family fun.
The pool facilities are reported to be clean and well-maintained with an appealing poolside area featuring garden sun loungers and sunshades that enhance the overall beauty. The outdoor entertainment and dining add to the positive experience, offering plenty of activities and conveniences.
Despite the multitude of pool options, a few reviews noted some missing amenities. However, the overall sentiment remains overwhelmingly positive with guests enjoying the comfortable rooms with pool and sea views and finding the surroundings both impressive and memorable.
The outdoor pools are also open at night, providing a unique and enjoyable experience for guests. The high standards of maintenance and attention to detail by the staff ensure that the pool areas remain in top condition, contributing to a very pleasant stay at the resort.
The indoor pool at DoubleTree by Hilton Resort & Spa Marjan Island has received positive feedback from guests. Notably, visitors have referred to it as good and great, indicating a satisfactory experience. Despite a lack of specific details, the recurring mention of the indoor pool suggests it is an appreciated feature of the hotel.
DoubleTree by Hilton Resort & Spa Marjan Island offers a delightful experience marked by its nice facilities and great property. Guests are consistently impressed by the high-quality service and the luxurious pools, which add to the high-end feel of the resort. The ambiance throughout the resort is described as luxurious, providing a refined experience. The resort is frequently noted for its five-star luxury across all aspects, ensuring a stay that meets high expectations. Additionally, the quality of food matches these standards, contributing to the overall luxurious experience.
DoubleTree by Hilton Resort & Spa Marjan Island offers a distinct romantic charm, making it an ideal destination for couples. The romantic ambiance is meticulously crafted with various setups designed to enhance the overall experience. Many guests have highlighted the brunch and entertainment options, as well as romantic meals that contribute significantly to the romantic feel of their stay. Special celebrations, such as birthdays, are made memorable with thoughtful touches like rose petals on the bed and surprise midnight cakes. The resort is praised as a perfect spot for romantic getaways, providing moments to enjoy stunning sunrises and sunsets. Overall, it stands out as a favorable choice for couples seeking a romantic retreat.
Nestled directly on the beach, the DoubleTree by Hilton Resort & Spa Marjan Island boasts an enviable beachfront location, ensuring that guests have perfect access to the waterfront. With direct access to the beach right on their doorstep, visitors can easily immerse themselves in the beautiful seaside environment. Many reviews highlight the beautiful views of the beachfront and the stunning sunsets, making the beachfront view rooms highly desirable. The property is clean and well-maintained with nice beach access and various beach activities available for an enjoyable stay.
Moreover, the beachfront facilities are impressive and contribute to the overall positive experience of staying at this resort. Although some guests mentioned occasional disturbances from loud music and limited free space on the beach, the majority of the feedback emphasizes the excellent beach access and the convenience of having the beach directly accessible. Whether it's for relaxing by the sea or partaking in beach activities, the resort's prime beachfront location offers everything needed for a memorable coastal getaway.
Location Show Map
Location
Guests frequently mention the beautiful sea views from spacious rooms with poolside and beach vistas enhancing the balmy ambience. The resort is lauded for its strategic position, offering a peaceful retreat while being just a short drive away from key locations like Al Hamra Mall and taking around an hour to reach from Dubai. Visitors appreciate the resort’s well-planned layout, which ensures that amenities and activities are easily accessible.
The serene setting, combined with robust amenities and a variety of activities for adults and children alike, creates an excellent value proposition for travelers. Guests consistently note that despite being somewhat removed from the bustling cityscape of Dubai, the resort’s location on Marjan Island offers an enchanting escape with its splendid promenade and scenic beauty.
Overall, DoubleTree by Hilton Resort & Spa Marjan Island provides a compelling package with its prime location, comprehensive facilities and family-friendly environment, ensuring a memorable stay in Ras al-Khaimah.
Breakfast
However, not all feedback was glowing. Several reviewers expressed disappointment with the limited variety and poor quality of the breakfast, describing it as substandard and not up to the mark, especially for a five-star hotel. Vegetarian options were notably scarce and the experience was often marred by overcrowding, chaotic service and occasionally rude staff. Some guests found the breakfast repetitive day-to-day and lacking in healthier or more personalized options. The coffee quality and the cleanliness of the utensils also drew some negative comments.
Overall, while the breakfast at the DoubleTree by Hilton Resort & Spa Marjan Island has its highlights that many guests enjoy, there is a notable inconsistency in quality and variety that leaves room for improvement.
Dinner
Although some specialty restaurants, like the Asian restaurant and Vespa (Italian), received praise for good food, many guests felt that the main buffet, particularly at Al Marjan restaurant, was below par. The absence of Arabic dishes, lack of Asian food choices and poor presentation further detracted from the dining experience. Some dishes were described as overly salty, microwaved or inedible, leading to suggestions that the hotel might benefit from a new chef.
Service at dinner was another point of contention with several reviews indicating that the restaurant staff struggled to cope during busy times and required better training. However, the staff were also described as polite and helpful and there were mentions of accommodating and welcoming personnel, particularly in specific instances.
Despite the criticisms, there were moments of dining pleasure with guests appreciating themed dinners, outdoor dining with music and the occasional exceptional meal. The hotel’s various restaurants provided some relief from the otherwise disappointing buffet offerings, indicating that with some focused improvements, the dinner experience could better meet the expectations of its guests.
Rooms
However, some guests experienced issues with room cleanliness with reports of dirt under beds, poor maintenance in older rooms and occasional moldy smells. A number of rooms reportedly required urgent renovations with old and outdated furnishings detracting from the overall experience. Instances of technical problems were noted, including non-functional TV remotes, broken balcony doors and faulty AC units. Issues like clogged sinks, unstocked toiletries and slow in-room service also appeared in several reviews.
Additionally, room allocation and readiness were points of contention for some visitors, who reported delays in check-in, being given rooms different from what they had booked and loud noise levels. Despite these drawbacks, the spacious and generally comfortable nature of many rooms provided a satisfactory experience for most guests. The family-friendly accommodation with rooms designed to cater to the needs of families, was frequently appreciated.
Beds
However, there are also consistent complaints about the beds with several guests finding the mattresses too hard or uncomfortable. Issues with sofa beds were frequently noted, including discomfort and poor conditions. Some guests reported serious cleanliness concerns, such as dirty bed sheets and unpleasant smells. Pillows garnered mixed reviews with many finding them thin, saggy or lacking support.
Overall, while there are numerous positive remarks about comfort and luxury, there are significant detracting points regarding bed and pillow comfort, as well as cleanliness issues that the hotel might need to address.
Cleanliness
However, some guests experienced issues related to cleanliness, reporting rooms that were not thoroughly cleaned with specific mentions of dusty walls, sticky floors and unclean carpets. Certain areas like the pool and beach faced criticism for inadequate cleaning. Minimal room cleaning during their stay and housekeeping services not meeting expectations were also noted. Additionally, some rooms had old and unmaintained facilities with the bathroom being a recurring problem area due to dirt, bad odors and broken fixtures.
Overall, while many guests enjoyed a neat and clean environment, there were notable lapses that affected some visitors’ experiences. The resort could benefit from more consistent and thorough cleaning protocols to ensure all guests have a pleasant stay.
Staff
However, some guests encountered issues with the reception staff, describing them as slow, inefficient and at times, rude. There are mentions of unprofessional behavior and a lack of attentiveness from some team members, especially in busy or high-demand situations. The inconsistency in staff performance, from exceptional to poor, suggests a need for better training and management.
Overall, while the resort boasts a considerable number of dedicated and courteous staff, the negative experiences indicate room for improvement in maintaining consistent service standards across all departments.
Wi-Fi
Conversely, many guests faced challenges with the WiFi service, particularly in the rooms. Reviews frequently mentioned issues such as poor internet access, weak signals and inconsistent connectivity. Specific room-related complaints included slow speeds, disconnections and the absence of free WiFi. Some guests reported that the WiFi did not work well unless an additional payment was made. There were also several references to the need for upgrades to the hotel's TV and room technology, which could include improving internet services.
Overall, while the complimentary WiFi in certain areas of the hotel received praise, there is a notable call for enhancements to room WiFi to meet guest expectations and the hotel's standards.
Spa
However, not all reviews shine as bright with some guests pointing out issues regarding maintenance and operations. Complaints about the cleanliness and functionality of the hammam, jacuzzi and steam rooms occasionally mar the spa's reputation. The women's spa being closed and the mixed facilities receiving criticism for the lack of separation between genders were significant points of contention.
Nevertheless, many enjoyed their time at the spa, finding the facilities clean and the services quite amazing. The luxurious deep tissue massages and the serene relaxation room are particularly favored. The only consistent critique centered around the high costs of spa services, which some guests found to be prohibitively expensive.
In summary, the spa at DoubleTree by Hilton Resort & Spa Marjan Island offers a range of highly praised services and facilities that contribute to a memorable stay, despite some maintenance and pricing issues.
Gym
However, some guests felt that the gym room is too small given the size of the resort and there were mentions of additional costs associated with the gym membership. Despite these minor concerns, the gym is considered adequate, well-maintained and a valuable part of the resort’s extensive facilities, which also include numerous pools, water parks and dining options. Overall, the gym adds to the appeal of the resort for fitness enthusiasts and contributes to a well-rounded stay.
Pool
Guests have highlighted the fun and engaging waterpark, a hotspot for children, although some have noted that the water in the waterpark and several pools can be quite cold. Despite this, heated pools are available, though their number is limited. The poolside areas, while often crowded, are generally clean and come with plenty of loungers, though snagging one might require some patience due to high demand. The resort’s various pools are strategically distributed around the property, providing convenience and accessibility for all guests.
Some reviews mention that the large pools lack temperature control, which can make the water uncomfortably cold during certain times. Additionally, there are concerns about cleanliness and maintenance in some areas, including stray hairs in the pools and dirty bathrooms. There are also calls for improvements in poolside service, cleanliness of chairs and general maintenance. Despite these critiques, the diverse range of pool options, including temperature-controlled pools and a splash area for kids, adds significant value to the resort, making it a worthwhile destination for a comprehensive and enjoyable swimming experience.
Overall, DoubleTree by Hilton Resort & Spa Marjan Island stands out with its extensive and appealing pool facilities, although it would benefit from addressing temperature control and maintenance issues to enhance the guest experience further.
Beach
Reviewers highlight the availability of beach facilities, including sun beds and bathrooms, though there are some remarks about cleanliness in certain areas. The beach is described as beautiful and stunning with a picturesque beachfront and areas for water sports. Guests appreciated the direct access to the beach from their rooms and the convenience of private beach access.
However, some reviewers noted discomfort from small shells when walking on the beach and mentioned occasional issues with cleanliness like pieces of glass or dirty bathrooms. Loud music and beach noise affecting some guests' sleep were also mentioned. Despite these minor issues, the overall feedback indicates that the beach is a major draw with its clean sands, clear water and abundance of activities making it a perfect spot for a family getaway.
Parking
Family
The hotel staff receive commendation for their friendly and helpful nature, particularly in the Kids Club where they have managed to create a welcoming environment. This club, alongside numerous other play areas and a bouncy castle, ensures that children of all ages have plenty to keep them entertained. The pirate water park and indoor play areas add to the diverse options available, guaranteeing fun and enjoyment.
Moreover, the resort has a family-centric atmosphere with interactive family shows, a variety of dining options suitable for mass catering and spacious family rooms, making it comfortable for large groups and family gatherings. Though some specific activities come at an additional cost and some facilities may occasionally be unavailable, the overall sentiment is largely positive.
The beachfront access is particularly lauded, offering a picturesque and convenient setup for families. Despite occasional feedback about the need for improvement in some areas, the general consensus remains that this resort offers excellent facilities for a memorable family vacation. The abundant attractions, clean environment and overall congenial atmosphere underscore why the 'DoubleTree by Hilton Resort & Spa Marjan Island' is favored by families seeking relaxation and fun.
5 Star
In terms of service, there are significant accolades indicating amazing and courteous five-star service and staff well-informed about services, which contributes to an all-inclusive and relaxing stay. However, some reviews reflected dissatisfaction with the five-star rating of the hotel with some describing it as feeling more like a three or four-star rather than five.
Criticisms include several aspects that did not meet the five-star standard. Specific mentions were given to housekeeping, the quality of food and general facilities that seemed mediocre and below the expectations of a five-star hotel. There were also remarks about the management needing to elevate their service level to meet true five-star expectations.
Despite mixed feelings regarding the precise five-star status, many guests valued their comfortable stay and found the resort worth a visit, appreciating the courteous staff and quality of rooms.
Business
Accessible
Pool Water Slide
The resort's enormous territory includes bike paths and areas dedicated to quiet comfort and entertainment around the pool, enhancing the overall guest experience. Despite a few mentions of some slides being rough or out of action, the availability of numerous water slides and splash activities ensures that children remain entertained and happy. Overall, the pool with water slides significantly contributes to the fun-filled atmosphere of this beautiful resort.
Children's Pool
Beyond the pools, the resort offers a wealth of children's activities, ranging from a dynamic kids club to entertaining water games and even a kids disco on the beach. Though the splash pad area could benefit from softer padding for little ones, the overall design of play areas and pools are ideal for family relaxation.
Parents will appreciate the accessibility and convenience of the children's pools, which are situated close together and maintained in good condition. Additionally, the pirate-themed water park and numerous play areas ensure that kids never run out of things to do. The facility also features well-maintained entertainment options and play spaces, further enhancing the family-friendly atmosphere.
While some areas like the children’s pool might need better supervision, the overall environment is friendly, safe and geared towards making family vacations enjoyable and hassle-free. From entertaining water activities to spacious and varied pool options, children are bound to have an unforgettable experience at this resort.
Heated Pool
Outdoor Pool
The pool facilities are reported to be clean and well-maintained with an appealing poolside area featuring garden sun loungers and sunshades that enhance the overall beauty. The outdoor entertainment and dining add to the positive experience, offering plenty of activities and conveniences.
Despite the multitude of pool options, a few reviews noted some missing amenities. However, the overall sentiment remains overwhelmingly positive with guests enjoying the comfortable rooms with pool and sea views and finding the surroundings both impressive and memorable.
The outdoor pools are also open at night, providing a unique and enjoyable experience for guests. The high standards of maintenance and attention to detail by the staff ensure that the pool areas remain in top condition, contributing to a very pleasant stay at the resort.
Indoor Pool
Luxury
Romantic
Beachfront
Moreover, the beachfront facilities are impressive and contribute to the overall positive experience of staying at this resort. Although some guests mentioned occasional disturbances from loud music and limited free space on the beach, the majority of the feedback emphasizes the excellent beach access and the convenience of having the beach directly accessible. Whether it's for relaxing by the sea or partaking in beach activities, the resort's prime beachfront location offers everything needed for a memorable coastal getaway.
Yes, DoubleTree by Hilton Resort & Spa Marjan Island has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at DoubleTree by Hilton Resort & Spa Marjan Island.
No, DoubleTree by Hilton Resort & Spa Marjan Island doesn't allow dogs.
Yes, parking facilities are available at DoubleTree by Hilton Resort & Spa Marjan Island.
Yes, DoubleTree by Hilton Resort & Spa Marjan Island has a gym.
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