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Summary of reviewsGrand Muthu Runaway Bay Club Caribbean, is celebrated for its picturesque location and overall relaxing ambiance. Nestled in a tropical paradise with a beachfront setting that offers stunning sea views, it provides an ideal backdrop for a tranquil getaway. The lush gardens and cabin-style accommodations enhance the intimate and secluded feel, while the resort’s accessibility to tourist attractions adds to its charm. The clean and well-maintained surroundings, including the beach, are consistently praised and contribute positively to guests’ experiences.
The dining experience at the resort presents a mix of highlights and areas for improvement. Guests appreciate the variety and quality of the breakfast with traditional Jamaican dishes such as ackee and saltfish being a noted highlight. However, some guests felt that breakfast options could be more varied, especially in terms of protein selections. Dinner reviews are more mixed; while some guests enjoyed the taste and presentation of the food, others called for more variety and better quality. Despite some occasional issues with undercooked meat and repetitive menus, certain dishes received positive mentions.
Rooms at the resort offer a comfortable stay for many with spacious, clean accommodations and cozy beds frequently garnering positive remarks. The individual cottages, particularly beachfront ones, are noted for their serene ambiance. However, recurrent maintenance issues such as the lack of refrigerators, outdated decor and occasional cleanliness problems detract from the overall satisfaction for some guests. Moreover, issues like moldy ceilings, leaking roofs and inconsistent housekeeping services point to the need for improvements.
The resort largely receives good feedback on its cleanliness with many guests noting the neat and tidy rooms and well-kept gardens. Friendly and efficient cleaning staff further enhance the experience. Nonetheless, there are areas that require attention, including better maintenance of rooms and amenities to align with the overall positive environment.
Staff at the resort are generally commended for their friendliness and helpfulness, adding to the warm and welcoming atmosphere. Guests specifically acknowledge certain staff members for their exceptional service. However, there are calls for better training and professionalism, especially at the front desk and in dining areas.
The WiFi service is a significant drawback with many guests reporting poor connectivity and frequent disconnections across the property. This aspect is a major inconvenience for those requiring reliable internet access during their stay.
Pools at the resort are well-regarded with the quiet swimming pool described as a peaceful retreat and family-oriented pools providing enjoyable activities for all ages. Complaints like overcrowding in the main pool and minor issues with chlorine do exist but do not significantly overshadow the positive feedback.
The beach is a notable asset of the resort, praised for its beauty and easy accessibility. Guests enjoy the serene and pleasant atmosphere, coupled with watersport activities that enhance the beach experience. Some variability in beach conditions, such as muddiness and rough waters, is mentioned but does not significantly hinder the overall appeal.
Family-friendly amenities are a strong point with dedicated children’s activities and menus ensuring that young guests are well-catered to. However, some aspects, such as evening entertainment and infrastructure, may benefit from updates to better suit family needs.
Overall, Decameron Club Caribbean Runaway Bay offers a beautiful setting with satisfactory accommodations and numerous positive aspects. Addressing maintenance and service inconsistencies, improving dining options and WiFi connectivity and updating facilities could elevate the guest experience to a higher level. Show more
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Categories
Beachfront Resort
This all-inclusive resort features a unique village-style layout set amidst tropical gardens leading to multiple small beach coves. It offers convenient beach access from cottage-style rooms, pools near the sea, and a relaxed atmosphere with included water sports.
Resort near The Beach
As an all-inclusive resort, it offers a beachfront location with a variety of activities and amenities included. The resort's setting ensures convenient access to the beach.
Family Friendly Resort
This resort offers an array of family-friendly services and activities, including multiple pools, a kids' club, and organized entertainment. The all-inclusive nature allows families to enjoy a hassle-free vacation experience.
Resort with Swimming Pool
This all-inclusive resort features 2 outdoor pools. It offers water sports facilities. The resort is set on 12 acres of tropical gardens.
Outdoor Pool
Business Resort
As an all-inclusive resort, Decameron Club Caribbean offers convenience and essential amenities suitable for business travelers. Its location in Runaway Bay provides a serene environment for relaxation.
Resort with Tennis Courts
This all-inclusive resort includes tennis courts as part of its amenities. Guests can enjoy casual games of tennis during their stay.
Resort with Outdoor Pool
This all-inclusive property provides two outdoor pools and a children's pool. It also features a private beach.
Resort with All Inclusive Packages
Resort with Gym
4-Star Resort
Room Types
Standard CourtyardFeaturing a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this bungalow also provides a seating area and a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Family Courtyard This air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 3 beds.
Garden View CottageFeaturing a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this bungalow also provides a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Garden View Family CottageThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with garden views. The unit has 4 beds.
Junior SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with garden views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit offers 3 beds.
Junior Suite Ocean ViewBoasting a private entrance, this air-conditioned suite includes 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with sea views, this suite also offers a seating area and a flat-screen TV with cable channels. The unit has 3 beds.
Ocean Front Family CottageThis air-conditioned family room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 4 beds.
Ocean Front CottageFeaturing a private entrance, this air-conditioned bungalow consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this bungalow also provides a seating area and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
6.6
Rated
Location
Nestled in a tropical paradise, Grand Muthu Runaway Bay Club Caribbean boasts an impressive location that has won the admiration of many guests. The resort's beachfront setting provides uninterrupted views of the tranquil sea with easy access to sun-kissed sands and beautiful beachscapes. The surrounding areas brim with lush gardens, contributing to the resort's natural and secluded ambiance, offering a perfect backdrop for a relaxed getaway.
Guests commend the location for its accessibility, being in a spot that's simple to reach and conveniently situated near tourist attractions and the local town. Despite its proximity to key sites, the resort maintains a sense of serenity, far removed from the hustle and bustle, making it an ideal retreat for visitors desiring both convenience and tranquility.
While the immediate vicinity's ambiance is praised, the physical property also garners favorable remarks for its well-maintained cleanliness and pleasing layout, including cabin-style accommodations nestled within the gardens. The tropical feel, gorgeous setting and excellent landscaping enhance the overall experience, making the resort a beautiful place to stay.
Overall, Decameron Club Caribbean is noted for its good accessibility, picturesque location and the inclusion of beach access as a key highlight, making it a favored choice for a picturesque Caribbean escape.
Breakfast
The breakfast experience at Grand Muthu Runaway Bay Club Caribbean, generally received positive feedback with many guests praising the variety and quality of the food. Numerous reviews highlighted the enjoyable assortment of fruits, pastries and traditional Jamaican dishes such as ackee and saltfish with some guests mentioning it as a culinary highlight of their stay. Many guests expressed satisfaction with the breakfast, describing it as good, great and even delightful. Fried dumplings were specifically noted as being good.
However, there were a few criticisms. Some guests felt that the breakfast options were minimal and lacked variety, particularly in terms of protein selections. There were also mentions of operational issues like a shortage of utensils and plates and the need for more Jamaican-style options. Despite these minor issues, the overall sentiment leaned towards a positive breakfast experience.
It appears that while there is room for improvement, particularly in offering a wider variety of foods and ensuring consistent availability of dining supplies, the breakfast generally met the expectations of most guests and added to their overall enjoyment of the stay.
Dinner
Dinner at the Decameron Club Caribbean Resort in Runaway Bay, part of the Ramada All-Inclusive Resort, evokes a mixed bag of reactions from guests. While some rave about the exceptional taste and presentation, referring to their dining experience as an exquisite culinary journey, others express disappointment with the quality and variety of the food. The ackee with noodles received a particular nod of approval and some guests were pleased with the reserved dinners at specific restaurants within the resort.
Positive comments highlight that the food was great or amazing and some guests appreciated that it was always served on time. However, there are numerous mentions of the need for more variety and better options, especially for dinner. Complaints about the limited food options, repetitive menus and occasional issues with food running out were common. Issues like undercooked meat and cold dishes also marred some experiences, leading to reports of poor food quality overall.
Despite these criticisms, some guests enjoyed the overall dining experience, praising certain meals like dinner while noting that breakfast and lunch could also be delightful. The setting for dinner seemed to be well-received and added to the experience, even as guests wished for more diverse and seasonally flavored dishes. Overall, while some meals wowed diners, there is a clear call for improvement in variety and consistency to ensure a uniformly satisfactory dining experience.
Rooms
Rooms at Grand Muthu Runaway Bay Club Caribbean, present a mixed experience for guests. Positively, many reviews highlight the rooms as clean, spacious and comfortable. The beds are frequently mentioned as cozy and some rooms offer modern decor and AC for a pleasant stay. Particular mention is given to the beachfront rooms and the individual cottages with some guests enjoying the quiet and private ambiance.
Despite these positives, there are multiple areas needing improvement. The absence of refrigerators in several rooms and a lack of amenities like hangers and extra plugs appear to be common issues. Maintenance is a recurrent theme with many noting that rooms feel outdated or in need of substantial refurbishment. Problems range from moldy ceilings, leaking roofs, to faulty showers and AC units. Housekeeping seems inconsistent with towels and bed sheets not being replaced daily in several cases. There were also mentions of musty smells and occasional dirty conditions, which detracted from the overall experience.
Overall, while some guests found the rooms comfortable and satisfactory for their stay, many others were left wanting more modernized and better-maintained facilities.
Beds
The beds at Grand Muthu Runaway Bay Club Caribbean received mixed feedback from guests in their reviews. A significant number of guests found the beds comfortable with many describing them as clean and a good size. Positive mentions of comfy beds were prevalent, contributing to a generally favorable impression in terms of sleep quality. However, some guests experienced issues, such as encountering beds that felt hard and uncomfortable, even to the extent of causing back discomfort upon waking.
There were also mentions of inconsistencies in bed types with some guests mentioning they received two double mattresses instead of a king bed. Additionally, some reviews highlighted issues with room conditions, such as torn sheets, lack of towels and occasional disturbances from neighboring rooms or shared doors. A few guests noted structural issues in their accommodations, like rain leaking through holes in the roof.
While the comfortable beds were a highlight for many, it is clear that the quality and state of bedding facilities varied, pointing to a need for potential upgrades or replacements in some rooms.
Cleanliness
The reviews for Grand Muthu Runaway Bay Club Caribbean, highlight a mixed yet generally positive sentiment regarding the cleanliness. Numerous guests complimented the resort on its well-maintained environment and clean surroundings. Many noted that the rooms were clean, tidy, spacious and comfortable. The grounds and gardens were frequently described as beautiful and well-kept, contributing to an overall pleasant atmosphere.
On the other hand, some guests reported areas in need of improvement. There were mentions of dirty cutleries and bathrooms not being cleaned to a satisfactory standard. Specific complaints included mold in the rooms, especially the bathrooms and basic fixtures needing upgrades. Some reviews pointed out inconsistencies in housekeeping services, such as not replacing towels or changing bed sheets daily.
Despite these issues, many guests appreciated the effort to keep the place clean and acknowledged the friendly and efficient cleaning staff. The resort's intimate and welcoming environment received positive feedback, though several guests felt that the property could benefit from updates and renovations to enhance the overall experience.
Staff
The staff at Grand Muthu Runaway Bay Club Caribbean generally receive positive remarks for their friendliness, politeness and helpfulness. Many guests appreciated the warm and welcoming demeanor of the personnel, noting that the staff were often attentive and accommodating, particularly in the main dining room and at the bars. Specific praise was given to individuals such as Bell boy Omar, Chef Kyle, Bartenders Tevin and Bigs and Bar Supervisor Wayne, as well as other team members who contributed positively to guests' experiences.
However, the reviews also highlighted some areas in need of improvement. Guests articulated the need for better training for certain staff members and a more welcoming presence, particularly at the front desk and in the dining areas. Instances of unprofessional behavior and a lack of attentiveness were noted, including negative experiences with some servers displaying discriminatory or unhelpful attitudes.
While the bartenders were consistently celebrated for their excellent service, guests occasionally experienced issues with the overall quality of customer service, such as poor assistance during meals or upon arrival. Despite these mixed reviews, the overall perception of the staff remains largely favorable, contributing to a generally positive atmosphere at the resort.
Wi-Fi
Guests at the Grand Muthu Runaway Bay Club Caribbean have expressed significant dissatisfaction with the WiFi service. Reviews consistently highlight problems such as poor connectivity, intermittent signal and frequent disconnections. Many guests noted that the WiFi signal was virtually non-existent across various areas of the property, including the bedrooms. The need to repeatedly sign back in to the network was also a common inconvenience. Overall, the internet service at the resort appears to be a major point of contention for those looking for reliable online access during their stay.
Pool
At Decameron Club Caribbean Runaway Bay, the pool areas are highlighted as a serene haven for peace with an emphasis on the 'quiet' swimming pool providing a tranquil escape. Guests appreciate the family-oriented pools, inclusive of family-pleasing pool activities, contributing to an enjoyable atmosphere for all ages. The outdoor pools are good, often described as lovely, clean and guarded, adding to the sense of safety and enjoyment.
The adult pool and the quiet pool bar have also been mentioned positively, suggesting well-maintained amenities and attentive service. Visitors particularly enjoyed the combination of beach and pool activities with watersports adding to the overall experience.
However, there were a few mentions of the main pool being small, leading to crowding at times and one remark about the pool having too much chlorine. Despite these minor issues, the overall sentiment towards the pool facilities remains positive with many guests expressing their love for the pool and its surroundings. The snack grill and friendly bartenders also contribute to the pleasant poolside experience.
Beach
The Grand Muthu Runaway Bay Club Caribbean seems to offer a compelling beachfront experience that many guests have found delightful. The resort's distinct beachfront location ensures that the beach is easily accessible, providing guests with numerous opportunities to enjoy the ocean and its facilities. The close proximity to the water is a frequently appreciated feature with many astounded by the convenience of having the beach just steps away from their rooms.
Comments about the beach are often enthusiastic with descriptions like "gorgeous," "lovely," and "wonderful" suggesting that the scenery leaves a positive impression. Guests have relished the beachfront property's clean and spacious areas and the watersport activities available both by the beach and the pool add to the enjoyment. The beach itself is described as cozy and pleasant, enhancing the overall relaxing atmosphere of the resort.
However, it's worth noting that opinions about the beach's conditions vary. While many found the beach to be stunning and well-maintained, others mentioned issues like muddiness and rough waters, which at times made swimming unappealing. Despite these occasional concerns, the combined allure of the beach and the pool, coupled with the resort's attentive staff, contributes to a generally favorable beachside experience at this all-inclusive resort.
Family
Grand Muthu Runaway Bay Club Caribbean, offers a picturesque and well-maintained landscape that families of all ages can enjoy. The privacy and convenience of the cottages, particularly those with connecting doors, provide easy access for checking on family members, which is especially beneficial for first-time visitors. The resort's entertainment lineup receives praise for being enjoyable and inclusive for families. Kids can delight in the wonderful children's activities and a dedicated kid's menu, ensuring they are well-catered to throughout their stay.
However, there are mixed reviews on the family-friendliness of certain evening entertainment performances, as some guests felt that the dancers' routines were inappropriate for younger audiences. Additionally, while many aspects of the resort are commendable, there are mentions of outdated infrastructure and a lack of hot water. A desire for more children's activities and enhanced family-friendly entertainment options is evident, signifying room for improvement in these areas.
3 Star
The Grand Muthu Runaway Bay Club Caribbean provides a solid three-star experience that aligns with many travelers' expectations for this rating. The hotel boasts a welcoming and friendly staff that significantly enhances the overall stay. Guests appreciated the beach, contributing to an enjoyable visit. However, some aspects of the facilities reflect the hotel's age, such as room safes from the late 80s and the building itself dating back to 1958. Despite limited food options and occasional shortages at the bar, the resort compensates with its four bars and adequate amenities like Wi-Fi and TV. While communication issues were noted at reception, the service overall often exceeded typical three-star standards.
All-Inclusive Packages
Decameron Club Caribbean in Runaway Bay, Ramada All-Inclusive Resort offers a pleasant experience with some notable highlights. Guests appreciated the food quality and the timely meal schedule, mentioning that the restaurant staff were particularly attentive. The various bar options and availability of a snack grill added convenience to the stay.
The resort’s inclusive options stood out positively with kayaking and windsurfing available for guests. Despite these perks, some visitors felt that the all-inclusive package could benefit from more variety, citing the limited and repetitive food options as a drawback. Additionally, while the staff was generally pleasant, a few reviewers noted that certain aspects of their rooms did not meet their expectations for an all-inclusive experience.
Overall, the resort provides a comfortable stay with good food and service, despite some critiques regarding the variety and inclusivity of its offerings.
Beachfront
Grand Muthu Runaway Bay Club Caribbean, boasts a distinct beachfront location that consistently receives high praise from its guests. The proximity to the beachfront is frequently highlighted as a significant advantage. Visitors find the beachfront both enjoyable and beautiful with many expressing their pleasure in walking along the beach. The beachfront property and grounds are generally regarded as being in good condition, complementing the natural allure of the area. Despite occasional issues, such as receiving a garden view room instead of a beachfront view room, guests largely agree that the beach itself is awesome and contributes significantly to their overall experience. While the location can be quite windy at times, this does not seem to detract much from the positive sentiments about the beach.
Yes, Grand Muthu Runaway Bay Club Caribbean has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Grand Muthu Runaway Bay Club Caribbean.
No, Grand Muthu Runaway Bay Club Caribbean doesn't allow dogs.
No, parking facilities aren't available at Grand Muthu Runaway Bay Club Caribbean.
Yes, Grand Muthu Runaway Bay Club Caribbean has a gym.