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Summary of reviewsHoliday Plus Qurtubah generally garners positive reviews for its various aspects, making it a commendable choice for travelers to Riyadh. The hotel stands out prominently for its strategic and convenience-enhancing location. It is praised for its proximity to King Khalid Airport, which is a mere 16-minute drive, as well as its nearness to transportation hubs like the train station. This makes it ideal for guests seeking easy access in and out of the city. Additionally, its closeness to key amenities such as restaurants, shopping centers, universities and the Riyadh Front Exhibition center enhances its appeal. Guests appreciate the quiet, peaceful environment that still remains well-connected to the city's dynamic spots.
Cleanliness and organization are another highlight with many guests noting the high hygiene standards of the rooms and bathrooms. Although there are sporadic mentions of certain apartments needing renovations and improved sheet cleanliness, the general consensus appreciates the hotel's neat and spacious arrangements.
The staff at Holiday Plus Qurtubah also receive significant praise for their welcoming and helpful demeanor, particularly at the reception. Several staff members, such as Sulaiman, Muneer, Suliman, Haya, Mohammed and Yasser receive special mentions for their professionalism and courteous service. Despite a few isolated complaints about inconsistent behavior, the majority of reviews commend the staff’s cooperative and respectful nature, adding positively to the overall guest experience.
Guest reviews on the rooms reflect more mixed sentiments. Cleanliness and safety in family-friendly rooms are appreciated with spacious accommodations featuring additional conveniences like mini full kitchens receiving favorable feedback. However, issues do crop up regarding room size inconsistencies, maintenance problems and discrepancies between the rooms and their online representations. Some guests mention unpleasant odors from air conditioners and broken items as areas needing improvement.
Wi-Fi and TV services at the hotel receive mixed feedback as well. While some guests have found the internet connectivity to be robust, others have reported slow and inconsistent connections. TV-related complaints include non-working units and poor reception. Ensuring robust and reliable internet and TV services could enhance guest satisfaction further.
Parking is described as generally accessible, featuring options like private and underground parking. However, some guests find the parking spaces narrow and the entry challenging, indicating areas for logistical improvement.
Guests have reported mixed experiences with bed comfort. While some find the beds comfortable and appreciate the provision of extra bedding, many others highlight the need for improvements in bed quality and room furniture. There are mentions of practical inconveniences, such as distant electrical sockets, which could be addressed to improve guest comfort.
In summary, Holiday Plus Qurtubah is celebrated for its convenient location, cleanliness and excellent staff service, making it a solid lodging choice. Attention to room maintenance, bed quality and consistent amenities like Wi-Fi and parking could further elevate the guest experience. Show more
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Categories
Aparthotel for Honeymoon
Aparthotel with Parking
3-Star Aparthotel
Room Types
About عماره قرطبة العائلية - Qurtubah Family Building
License: 50010777
Guest Reviews
Location
Holiday Plus Qurtubah receives high praise for its strategic location, frequently highlighted by guests as one of its most attractive features. Many reviews emphasize the hotel's proximity to King Khalid Airport with travel times being notably efficient at around a 16-minute drive. This convenience extends to other transportation hubs, as the hotel is also close to the train station, making it an ideal choice for travelers looking for easy access in and out of Riyadh.
Guests appreciate the hotel's close vicinity to key services and amenities such as restaurants, shopping centers and the university, which adds to its appeal for both short stays and longer visits. The nearby Riyadh Front Exhibition center is another advantage for those in town for events. The area around the hotel is described as quiet, providing a peaceful environment while still being well-connected to the city's dynamic spots.
The cleanliness and organization of the hotel earn high marks, often mentioned alongside its excellent location. For many, the combination of a great location, good service and cleanliness offers good value for money. The positive interactions with the hotel staff, particularly at reception, add to the overall satisfaction.
In summary, Holiday Plus Qurtubah stands out for its excellent and strategic location, making it a convenient choice for travelers, especially those needing easy access to the airport, transportation services and local attractions.
Rooms
During my stay at the Holiday Plus Qurtubah, I found the experiences with the rooms to be quite mixed but leaning more towards positive aspects that cater well to families or group reservations. Many guests appreciated the cleanliness and the safety of the family-friendly rooms. The spaciousness of certain rooms, especially those with two washrooms, was noted favorably, making them a comfortable choice for those traveling with more people. The presence of a mini full kitchen in the apartment rooms also added to their convenience.
However, there were several concerns that should be addressed. While some rooms were spacious and reasonably priced, there were multiple comments about the small size of other rooms. Issues like dilapidated conditions, the need for maintenance and unpleasant smells from the air conditioners were mentioned. Additionally, several guests noted that the rooms did not match the expectations set by the pictures online, which was a significant letdown.
A particular situation involved bookings where guests felt there was miscommunication or mistakes by the staff, sometimes resulting in less than desirable accommodations. Other minor issues included broken items like towel stands, non-blackout curtains allowing sunlight to enter and a lack of proper ventilation and windows. Moreover, a few guests felt the rooms were expensive given the limited facilities available.
Overall, the experience with the rooms at Holiday Plus Qurtubah reflected a balance between clean, spacious accommodations ideal for families and certain maintenance or communication issues that impacted the overall stay. While the larger apartments and the clean, well-equipped rooms at reasonable prices were highlights, some attention to maintenance and accurate representation would help improve the guest experience significantly.
Beds
Holiday Plus Qurtubah presents a mixed experience when it comes to bed comfort and quality. On the positive side, some guests have found the beds to be comfortable and praised the provision of extra bedding and pillows. However, others have reported significant issues, mentioning that the beds are uncomfortable and the bed sheets are worn out. Additionally, furniture, including beds, is cited as needing improvement and renovation. Guests have also pointed out practical inconveniences such as electrical sockets being far from the bed. While the air conditioning in the rooms is excellent, the overall experience is marred by the inconsistency in bedding and maintenance of room amenities.
Cleanliness
Holiday Plus Qurtubah boasts commendable cleanliness according to guest reviews, reflecting positively on their upkeep and hygiene standards. Most reviews highlight clean rooms and bathrooms, describing the overall cleanliness as excellent and incredible. Guests frequently mention that the hotel is neat and clean, well-organized and spacious, making it an ideal location for a comfortable stay. Many find the establishment to be good value for money.
However, not all feedback is uniformly positive. A few guests have noted occasional issues with cleanliness in certain apartments and their facilities, including drainage problems and the necessity for renovations. Some reports point out that specific rooms were not clean upon arrival and that the cleanliness of sheets and blankets could be improved.
Overall, Holiday Plus Qurtubah generally impresses with its cleanliness and quiet environment, offering a satisfactory experience for guests, especially those seeking a clean and comfortable stay near the airport.
Staff
At Holiday Plus Qurtubah, the staff receive high praise for their welcoming and helpful demeanor, particularly at the reception. Several reviewers highlighted the respectful and cooperative nature of the staff with notable mentions of Sulaiman and Muneer for their politeness and professionalism. Many guests appreciated the quick responses to their requests and the polite treatment they received upon arrival.
Receptionists such as Mr. Suliman and Mrs. Haya were specifically noted for their excellent customer service and professional, kind interactions. Guests also commended the front desk staff, including Mohammed and Yasser, for their friendliness and super nice manners. The staff's readiness to assist 24/7 was frequently mentioned, adding to overall guest satisfaction.
However, a few reviews mention inconsistencies with some guests experiencing rude behavior and a lack of friendliness or helpfulness at times. There were also isolated incidents of staff being non-responsive or unaware of certain situations, suggesting possible areas for improvement in training and communication.
Overall, the majority of guest comments highlight a courteous, cooperative and professional team, particularly at the reception, contributing positively to the hotel experience. The staff's dedicated service, especially the commendable efforts of individual employees, leaves a lasting positive impression on guests.
Wi-Fi
Guests of the Holiday Plus Qurtubah have shared mixed experiences regarding the hotel's Wi-Fi. On the positive side, some found the internet to be really strong and appreciated its availability. However, there were several concerns about the Wi-Fi's reliability with multiple mentions of slow, inconsistent connectivity and weak signals. The internet was noted for needing urgent improvement. Additionally, there were recurrent issues with the TV service, including broken and non-working televisions, poor reception and in some cases, the absence of TVs in the rooms. Overall, while internet and TV facilities are available, they may not meet the expectations of all guests.
Parking
Holiday Plus Qurtubah offers several parking options, including private and underground parking, which are often highlighted positively by guests. Despite the availability of special parking spaces and the convenience of being close to the airport, there are occasional challenges. Some visitors find the parking spaces narrow and difficult to enter with access to the parking gate sometimes taking time to open. While parking is generally accessible, it can be crowded and tricky to find at times. Overall, while the hotel provides parking, guests should be prepared for some potential difficulties with entry and space availability.
No, عماره قرطبة العائلية - Qurtubah Family Building doesn't have any pool.
No, a spa isn't available at عماره قرطبة العائلية - Qurtubah Family Building.
No, عماره قرطبة العائلية - Qurtubah Family Building doesn't allow dogs.
Yes, parking facilities are available at عماره قرطبة العائلية - Qurtubah Family Building.
No, عماره قرطبة العائلية - Qurtubah Family Building doesn't have a gym.