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Summary of reviewsRouen Quartier St Maclou is highly praised for its prime location in the historic center of Rouen, providing guests with convenient access to major attractions, cultural landmarks, and the bustling city center. The picturesque Saint Maclou district offers a charming atmosphere, with some accommodations featuring stunning views of Normandy's rooftops. This strategic location, coupled with ample parking options, makes it an ideal choice for visitors looking to explore Rouen comfortably.
The establishment offers spacious rooms, presenting a significant advantage in terms of comfort and convenience. Many guests highlight the magical views and practical amenities such as a small kitchen and shower, enhancing their overall experience. While the beds are generally appreciated for their comfort and clean sheets, some feedback suggests potential improvements in mattress quality and bed maintenance to elevate the sleeping experience further.
Despite some mixed reviews regarding cleanliness, with a few mentions of dirt and maintenance issues, the outstanding service provided by the staff often compensates for these shortcomings. The staff's exceptional friendliness, attentiveness, and efficient communication contribute significantly to guests' positive experiences. The host's presence within the building ensures a hassle-free stay, emphasizing responsive and welcoming interactions.
Overall, Rouen Quartier St Maclou is recognized for its excellent location, spacious accommodations, and commendable staff service. While certain areas, such as cleanliness and bed quality, might benefit from improvement, the positive aspects make it a recommended choice for travelers seeking a comfortable and convenient base to explore the beautiful city of Rouen. Show more
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Apartment near Nightlife Spots
Apartment with Free Wi-Fi
Room Types
Guest Reviews
7.2
Good
Location
Nestled in the heart of Rouen's historic center, 'Rouen Quartier St Maclou' impresses guests with its outstanding and central location. Visitors are consistently delighted by its proximity to the city's major attractions, cultural landmarks, and bustling city center. The Saint Maclou district offers easy access to everything guests might need, from shops and restaurants to historical sites like the iconic cathedral. The neighborhood is described as pleasant and picturesque, with some apartments offering beautiful views of the Normandy rooftops. The convenience of nearby parking and straightforward apartment access only adds to its appeal. Many reviews highlight not only the strategic location but also the spaciousness and cleanliness of the accommodations. Overall, this exceptionally situated lodging provides an excellent base for exploring the charming city of Rouen, making it a highly recommended choice for travelers seeking both comfort and convenience.
Rooms
Rouen Quartier St Maclou provides guests with a remarkable experience, well-situated in proximity to key attractions, offering convenience to explore the heart of Rouen easily. The establishment boasts spacious rooms, a significant advantage that allows guests comfort during their stay. Although some renovations may be needed to enhance the overall condition, the efficient landlord ensures a smooth entry experience by providing all necessary access codes in advance, contributing to a hassle-free arrival. Many guests appreciate the magical views offered by the property, adding a charming aspect to their stay. The accommodation features practical amenities such as a small kitchen and shower, ensuring that guests have everything they need. Furthermore, the good quality beds add comfort, although some improvement in the mattress could further elevate the sleeping experience. Overall, the property is noted for its spectacular location and excellent service, making it a worthwhile choice for travelers.
Beds
Rouen Quartier St Maclou has garnered favorable feedback from guests for its bedding, which is often highlighted for its comfort. The beds, equipped with clean sheets, generally receive praise for providing a restful night's sleep. Some guests mention the beds as being super comfortable, suggesting an attention to detail in the choice of bedding materials. Despite occasional comments about bed size or issues with mattress springs, many guests appreciate the new and comfortable bedding offered. However, remarks about creaking beds and the need for mattress replacements indicate a potential area for improvement. Overall, while guests predominantly enjoy their sleep experience, maintenance enhancements could ensure even greater guest satisfaction.
Cleanliness
Rouen Quartier St Maclou has received mixed feedback regarding its cleanliness. While one review highlights top-notch cleanliness, most guests express dissatisfaction with the state of the accommodations. Common concerns include dirt and grime in the kitchen, stains and marks on walls, and threadbare towels. The overall maintenance of the property could use improvement, with mentions of mold in the bathroom and broken fixtures like the bathroom door handle and front door. Guests have also noted that the interior appears older and does not match the promotional photos shown during booking. There are recurring mentions of dust accumulation and an unpleasant odor in common areas such as the stairwell. Overall, guests suggest that the hotel would benefit from better upkeep and some renovation work to enhance the overall quality of stays.
Staff
The staff at Rouen Quartier St Maclou receives considerable praise for their exceptional friendliness and helpfulness. Guests consistently note the host's attentiveness and the excellent communication they experienced throughout their stay. The host is often described as very welcoming and quick to respond to messages, ensuring a smooth check-in process. The presence of the host within the building further enhanced the feeling of availability and support, with guests appreciating the ease of contact through provided phone numbers. The staff's willingness to go the extra mile is highlighted by accommodating special needs, such as offering storage for bicycles. Overall, the staff contributes significantly to a pleasant and hassle-free stay, complementing the nice views of the city's rooftops that guests can enjoy.
No, Rouen Quartier St Maclou doesn't have any pool.
No, a spa isn't available at Rouen Quartier St Maclou.
No, Rouen Quartier St Maclou doesn't allow dogs.
No, parking facilities aren't available at Rouen Quartier St Maclou.