Sonesta Chicago O'Hare Airport Rosemont
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Summary of reviewsSonesta Chicago O'Hare Airport Rosemont stands out for its excellent location, making it an optimal choice for those traveling through Chicago O’Hare International Airport. Guests appreciate the hotel's proximity to the airport, car rental center and local attractions like the All-State Arena. The hotel’s efficient shuttle service and safe surrounding area add to its convenience and appeal.
Dining at the on-site Harry Caray's restaurant is generally well-regarded, offering good quality food and a pleasant atmosphere. Though some find the restaurant and bar a bit expensive, the convenience and overall dining experience receive positive mentions. Breakfast experiences are mixed with some praising the quality and variety, while others note the cost and occasional lack of inclusivity in their stay.
The hotel rooms are another highlight, frequently described as spacious, clean and comfortable. Guests benefit from modern layouts, effective soundproofing and a restful environment, although minor maintenance issues and occasional stuffiness are noted. Cleanliness standards are praised consistently, contributing to an overall comfortable stay.
Staff at Sonesta Chicago O'Hare Airport Rosemont earn high marks for their friendliness and professionalism, enhancing the guest experience with their attentive service. While Wi-Fi service is mostly satisfactory and appreciated for being free, there is room for improvement in connectivity and speed.
Parking is convenient with a spacious lot, although the associated fees are seen as a downside by some guests. The comfort of the beds adds to a restful stay with most guests finding them very comfortable, despite a few remarks on the need for updates.
Overall, Sonesta Chicago O'Hare Airport Rosemont offers a reliable and comfortable stay, especially for those on short trips or layovers near the airport, living up to its three-star rating with commendable service and convenient amenities.
Categories
Dining at the on-site Harry Caray's restaurant is generally well-regarded, offering good quality food and a pleasant atmosphere. Though some find the restaurant and bar a bit expensive, the convenience and overall dining experience receive positive mentions. Breakfast experiences are mixed with some praising the quality and variety, while others note the cost and occasional lack of inclusivity in their stay.
The hotel rooms are another highlight, frequently described as spacious, clean and comfortable. Guests benefit from modern layouts, effective soundproofing and a restful environment, although minor maintenance issues and occasional stuffiness are noted. Cleanliness standards are praised consistently, contributing to an overall comfortable stay.
Staff at Sonesta Chicago O'Hare Airport Rosemont earn high marks for their friendliness and professionalism, enhancing the guest experience with their attentive service. While Wi-Fi service is mostly satisfactory and appreciated for being free, there is room for improvement in connectivity and speed.
Parking is convenient with a spacious lot, although the associated fees are seen as a downside by some guests. The comfort of the beds adds to a restful stay with most guests finding them very comfortable, despite a few remarks on the need for updates.
Overall, Sonesta Chicago O'Hare Airport Rosemont offers a reliable and comfortable stay, especially for those on short trips or layovers near the airport, living up to its three-star rating with commendable service and convenient amenities.
Business Hotel
This hotel provides standard business amenities and services. Customer reviews indicate satisfaction with the hotel's offerings.
Hotel with Parking
This hotel provides parking facilities on-site, a useful feature for guests requiring vehicle storage near O'Hare Airport.
EV charging stations
Accessible Hotel
Offers hearing accessible rooms and in-room accessibility features. Provides a 24-hour business center and fitness center. Features flexible meeting space and a complimentary airport shuttle.
Hotel with Gym
This hotel offers a fitness center that is open 24 hours.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
3-Star Hotel
Guest Reviews
The Sonesta Chicago O'Hare Airport Rosemont is highly praised for its excellent location, making it a convenient choice for travelers with flights in or out of Chicago O'Hare International Airport. Guests frequently noted the hotel's close proximity to both the airport and the car rental center with many remarking on the ease of walking to these facilities. The shuttle service provided by the hotel is an added benefit that enhances the convenience for guests. The area surrounding the hotel is described as safe and comfortable, offering easy access to various local amenities such as restaurants and bars. Additionally, the location is advantageous for those heading to nearby attractions like the All-State Arena. Overall, the Sonesta’s strategic positioning, clean environment and efficient services make it a reliable option for short stays and layovers.
Guests at Sonesta Chicago O'Hare Airport Rosemont have shared mixed opinions about the breakfast offerings. Many reviewers appreciate the breakfast, describing it as very good, great, superb and excellent. Some highlighted the convenience of having the Harry Caray restaurant on-site, noting that the breakfast there was good and reasonably priced when opting for the paid option. Fresh fruit was loved, though some guests expressed a desire for more variety such as normal toast bread and healthy yogurts.
However, there are notable mentions of the absence of an included breakfast, as it is usually a paid service. A few reviews indicated that the breakfast was missing or not available with one guest deeming the buffet breakfast as the worst they had ever seen. Despite these concerns, the overall perception leans towards a positive experience for those who opted for the breakfast provided at the hotel’s restaurant.
The dinner experience at Sonesta Chicago O'Hare Airport Rosemont largely receives positive remarks from guests, particularly highlighting the presence of Harry Caray’s restaurant. Reviews frequently note the restaurant's high quality with phrases such as the restaurant was very good, good food on site and the food at Harry Carey's was very good. Diners appreciate the convenience of having a dining option attached directly to the hotel, stating that the restaurant on property is nice and the restaurant connected to the hotel is great.
Guests commend the pleasant atmosphere and the staff’s friendliness, stating that the restaurant staff was nice and the restaurant staff, location excellent. The attached sports bar, though lovely and providing good meal options, has been mentioned as being somewhat expensive with terms like overpriced for our taste and restaurant and bar was very expensive appearing in the reviews.
Despite the cost, the overall sentiment holds the dining experience in high regard with comments like the restaurant was good for supper and the bar and restaurant attached to the hotel are lovely. Visitors appreciate having meals available at any time and enjoyed options for both breakfast and dinner at the on-site restaurant, contributing to an enjoyable and convenient stay.
Sonesta Chicago O'Hare Airport Rosemont generally receives favorable feedback from its guests regarding the hotel rooms. The rooms are often described as spacious, clean and comfortable. Many guests appreciate the generous room size and the effective soundproofing, especially given the hotel's proximity to the airport. The rooms are typically clean and tidy with several reviews noting their modern layouts and better-than-expected designs. The spaces are described as quiet and conducive to a restful stay. While some guests point out minor issues such as stuffiness, slight odors or occasional maintenance needs, the overall impression remains positive. Guests particularly appreciate the large, well-maintained rooms that offer comfort and a peaceful stay. Despite a few areas needing refurbishment, the clean and spacious rooms with convenient amenities make for a solid accommodation choice near the airport.
At the Sonesta Chicago O'Hare Airport Rosemont, guests frequently highlight the comfort of the beds. Many found the beds to be very comfortable, praising their coziness and size with some stating the beds were bigger than expected. The bedding itself often received positive mentions for being nice and clean, contributing to an overall pleasant sleep experience.
While the majority of guests appreciated the comfortable beds and pillows, there were occasional remarks suggesting that some beds could use updating or improvement with a few guests mentioning firmness or older mattresses as areas needing attention. Despite these occasional critiques, the overall sentiment leans towards satisfaction with the quality and comfort of the beds offered at this hotel.
Sonesta Chicago O'Hare Airport Rosemont receives consistent praise for its cleanliness. Many guests highlight the cleanliness of the rooms, describing them as very clean, super clean and extremely clean. The property itself is also noted for being clean and well-maintained. Guests appreciate the clean and comfortable environment with some emphasizing the rooms are also quiet and comfortable. The facilities are described as clean and fresh, making the hotel a good place to rest and recharge. Despite a few negative comments regarding outdated rooms and cleanliness issues, the general consensus is that the hotel maintains a high standard of cleanliness throughout.
Guests of the Sonesta Chicago O'Hare Airport Rosemont consistently commend the hotel's staff for their friendly and welcoming demeanor. Reports highlight that the front desk staff is particularly noted for being helpful, accommodating and professional, providing an admirable check-in experience. Many guests found the staff to be genuinely kind and attentive to their needs, frequently going above and beyond expectations. Though there were a few mentions of less personable interactions and some areas where the response time could improve, the overall impression of the team is positive. The importance placed on friendly and helpful service shines through, making for a pleasant stay at the hotel.
The Wi-Fi experience at Sonesta Chicago O'Hare Airport Rosemont presents a mixed bag of impressions. Several guests appreciated the network's quality, noting it was good and strong, which made the service reliable enough for most needs. The fact that the Wi-Fi is free is a definite plus, adding value to the stay without the additional cost. However, there were instances where guests encountered issues, such as needing help with connectivity and needing faster speeds outside the lobby area. Some feedback mentioned poor reception, though problems were not universally experienced. On rare occasions, the internet and phone system were down, leading to a rate adjustment for the inconvenience. Overall, while many found the Wi-Fi service satisfactory, there is room for improvement in consistency and speed.
Parking at the Sonesta Chicago O'Hare Airport Rosemont comes with both conveniences and costs that guests frequently mention in their reviews. The hotel boasts a spacious and ample parking lot, making it easy for visitors to find a spot and park securely. For some, free parking was a delightful bonus, offering added value to their stay. However, others pointed out that the hotel typically charges a fee, which they felt was on the higher side with costs around $26 per night. This expense was seen as a significant downside for many, though the convenience of having a large, secure area for parking provided a balanced viewpoint for some guests. The overall sentiment emphasizes the ease of parking while noting the additional costs that come with it.
Sonesta Chicago O'Hare Airport Rosemont offers three-star rated accommodations that cater to travelers looking for convenience, particularly with its airport shuttle service, ideal for stays before or after flights from O'Hare Airport. The rooms are reasonably priced and clean, despite the hotel showing its age. The staff is noted for their hard work and dedication. However, some noise disturbances from neighboring rooms and higher costs for short stays have been pointed out. While the facilities and services meet basic expectations, some guests feel that they do not fully align with the brand's global reputation.
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Location
Breakfast
However, there are notable mentions of the absence of an included breakfast, as it is usually a paid service. A few reviews indicated that the breakfast was missing or not available with one guest deeming the buffet breakfast as the worst they had ever seen. Despite these concerns, the overall perception leans towards a positive experience for those who opted for the breakfast provided at the hotel’s restaurant.
Dinner
Guests commend the pleasant atmosphere and the staff’s friendliness, stating that the restaurant staff was nice and the restaurant staff, location excellent. The attached sports bar, though lovely and providing good meal options, has been mentioned as being somewhat expensive with terms like overpriced for our taste and restaurant and bar was very expensive appearing in the reviews.
Despite the cost, the overall sentiment holds the dining experience in high regard with comments like the restaurant was good for supper and the bar and restaurant attached to the hotel are lovely. Visitors appreciate having meals available at any time and enjoyed options for both breakfast and dinner at the on-site restaurant, contributing to an enjoyable and convenient stay.
Rooms
Beds
While the majority of guests appreciated the comfortable beds and pillows, there were occasional remarks suggesting that some beds could use updating or improvement with a few guests mentioning firmness or older mattresses as areas needing attention. Despite these occasional critiques, the overall sentiment leans towards satisfaction with the quality and comfort of the beds offered at this hotel.
Cleanliness
Staff
Wi-Fi
Parking
3 Star
No, Sonesta Chicago O'Hare Airport Rosemont doesn't have any pool.
No, a spa isn't available at Sonesta Chicago O'Hare Airport Rosemont.
Yes, Sonesta Chicago O'Hare Airport Rosemont welcomes dogs.
Yes, parking facilities are available at Sonesta Chicago O'Hare Airport Rosemont.
Yes, Sonesta Chicago O'Hare Airport Rosemont has a gym.
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