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Summary of reviewsHotel Madera in Washington, D.C. consistently garners praise for its exceptional location, situated near Dupont Circle and offering convenient access to notable attractions, eateries and transportation options like the Metro. Guests appreciate its proximity to key sites such as the White House, Georgetown and museums, as well as the charming, safe and vibrant neighborhood bursting with dining choices. This advantageous position caters equally well to tourists and business travelers.
The in-house Firefly Restaurant is a highlight for many guests, receiving commendations for its cozy ambiance, excellent service and delicious food, particularly the steaks and cocktails. Although some diners found the restaurant's hours and availability restrictive, the overall dining experience at Firefly remains highly regarded. Breakfast services evoke mixed feelings; while the food quality, variety and staff—especially a server named MJ—are praised, some guests found the menu limited and prices steep.
Hotel Madera's rooms are widely celebrated for their spaciousness, modern decor and cleanliness. Many rooms feature balconies with impressive city views and the comfortable beds ensure restful stays. Although occasional noise issues or minor mechanical problems are mentioned, these are exceptions rather than the rule.
Cleanliness across the hotel is consistently noted with meticulous housekeeping maintaining rooms and public areas immaculately. The staff at Hotel Madera receive overwhelming accolades for their friendliness, professionalism and willingness to assist with various requests, making guests feel welcomed and well cared for.
Complimentary WiFi is generally praised for its reliability and inclusion with the room rate, though some guests experience initial access hurdles or occasional slow speeds. The gym, though small and basic, is appreciated for being clean and well-equipped, meeting the fitness needs of many guests.
Families find Hotel Madera particularly accommodating, thanks to spacious rooms, thoughtful kids' amenities like toy selections and free breakfast and flexible services such as early check-in and luggage storage. Furthermore, the hotel's proximity to lively nightlife and cultural venues appeals to those wanting to explore the city's social scene.
Overall, Hotel Madera stands out for its comfortable accommodations, impressive cleanliness, dedicated staff and prime location, making it an appealing choice for a memorable stay in Washington, D.C. Show more
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Hotel near Golf Courses
Situated in a central D.C. location, this hotel offers general accessibility to the city's golf courses and indoor facilities by car. It provides a comfortable stay for golf enthusiasts who plan to travel to different golf destinations.
Hotel Taking Steps Towards Sustainability
Hotel Madera is Green Seal-certified. It features soap and shampoo pumps instead of single-use bottles in bathrooms and uses guest room energy management systems with smart thermostats. The hotel also provides sparkling and still water stations on each floor and has 75% of its lighting illuminated with energy-efficient LED lights.
Family Friendly Hotel
This hotel is listed as one of the best family hotels in Washington, D.C..
Dog Friendly Hotel
This pet-friendly hotel has no restrictions on height, weight, or breed. They offer recommendations for local dog walking services and maps for local trails.
Dogs Stay Free
Do you accept dogs in all rooms? Yes
Is there an extra charge? Free! There is no extra charge. Dogs stay for free.
Should the dog owner notify you before checking in? Not necessarily
What is the maximum number of dogs per room? Up to 3 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? Yes
Are the dogs allowed on beds? Yes
What are the basic requirements to accept a dog?
Owners are responsible for any damage caused by the dog
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? Yes
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Νο
Hotel Madera offers 5 accessible guest rooms that are mobility, visual, and hearing accessible, with options for roll-in showers. Rooms include visual notification devices for door knocks and phone calls, and visual smoke and fire alarms. The hotel has an accessible entrance, no steps or abrupt level changes to public sidewalks, and full-size passenger elevators with Braille signage.
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel where Dogs Stay Free
Room Types
Standard 1 King BedThis room has a flat-screen TV and work desk.
King Studio Suite with BalconyThis room has a balcony, flat-screen TV and work desk.
Two Queen Beds with Balcony - Disability AccessThis accessible room has a sofa bed, flat-screen TV and work desk.
Standard Two Queen BedsThis quadruple room is air-conditioned and has a tea and coffee maker and a safe deposit box. The unit has 3 beds.
Premium 1 King BedThis double room has seating area and bathrobe.
Two Queen Beds with BalconyThe spacious quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 2 beds.
King Studio Suite with Balcony - Disability AccessThe suite offers air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony.
Guest Reviews
8.9
Excellent
Location
Hotel Madera boasts a prime location in Washington, D.C., making it a favored choice among guests for its exceptional accessibility to key attractions, dining and transport options. Nestled near Dupont Circle, the hotel provides easy access to the Metro, allowing seamless city exploration. Guests appreciate the proximity to significant sites such as the White House, Georgetown and various museums, all within walking distance.
Reviews highlight the convenience of being surrounded by a plethora of restaurants, cafes and bars, ensuring plenty of dining choices. The neighborhood itself is described as safe, quiet and charming, often praised for its walkability and vibrant atmosphere. This advantageous position not only favors tourists aiming to visit historical monuments and cultural spots but also makes it easy for business travelers attending appointments in downtown D.C.
The hotel’s location also means guests can enjoy local amenities like shops and a farmer's market. Whether one prefers to navigate the city by foot, metro or bus, Hotel Madera's strategic location caters to all preferences, making it a standout option for visitors looking for comfort and convenience in the heart of Washington, D.C.
Breakfast
Hotel Madera's breakfast offerings receive mixed feedback from guests. Many praised the affiliated Firefly Restaurant for its delicious and well-prepared breakfast options, noting the generous portions, excellent morning coffee and the accommodating staff, particularly mentioning a funny and nice server named MJ. The a la carte breakfast provided a good variety of dishes, including gluten-free options, which were enjoyed by many. Delicious drinks and Saturday brunch with a wide array of choices added to the positive dining experience.
However, some guests found the breakfast menu limited and the prices a bit high. There were mentions of cold bacon and the overall cost being referred to as expensive. Notably, the absence of a buffet option and the lack of included breakfast were points of disappointment. Additionally, a few guests were surprised to find no breakfast or food available at the hotel on certain days, pushing them to explore nearby eateries. The restaurant's early closing time and lack of room service were also highlighted as downsides.
Despite these drawbacks, the nearby neighborhood offers several alternative places for breakfast and brunch, which many guests found to be a suitable workaround. Overall, while the breakfast at Hotel Madera’s Firefly Restaurant was well-received for its quality, the cost and availability issues left some guests suggesting improvements.
Dinner
The Firefly restaurant at Hotel Madera has garnered a lot of praise from guests for both its food quality and overall dining experience. Many reviewers noted the restaurant as a highlight, describing it as very good, amazing and delicious. Guests were satisfied with the variety of meals, ranging from breakfast to dinner with particular mentions of large, delicious steaks and high-quality cocktails.
The attached restaurant Firefly is consistently praised for its cozy and inviting ambiance. Guests appreciated the warm welcome and excellent service, often singling out specific staff members like MJ for their exceptional service. Happy hour at the restaurant is also popular, although some guests felt it could be extended for a better experience.
In terms of drawbacks, there were occasional complaints about the restaurant being closed for private events or not being open all day, which left some guests unable to dine there as planned. Additionally, a few reviews mentioned that the restaurant was sometimes fully booked and unable to accommodate them due to high demand.
Despite these occasional inconveniences, the overall sentiment is that the Firefly restaurant is a standout feature of the Hotel Madera, offering great food, creative cocktails and a pleasant dining atmosphere that many guests enjoyed multiple times during their stay.
Rooms
Hotel Madera is consistently praised for its spacious, modern and impeccably clean rooms. Guests frequently highlight the large, bright and comfortable accommodations which often come with contemporary decor and high-quality furnishings. Many rooms feature balconies with stunning city views, adding an extra touch of charm and relaxation. The bathrooms also receive high marks for their spaciousness and modern amenities. The beds are described as very comfortable, ensuring a restful stay.
While most reviews are overwhelmingly positive, there are occasional mentions of minor issues such as noise from adjacent rooms or specific mechanical problems like weak water pressure and air conditioning. However, these issues seem to be exceptions rather than the rule.
Overall, the rooms at Hotel Madera are described as among the largest and most well-appointed in the region, providing a luxurious and comfortable stay with great amenities. The staff's friendliness and readiness to address any concerns further enhance the guest experience.
Beds
Hotel Madera's bedding receives significant praise from guests, emphasizing an overarching sense of comfort and satisfaction. The expansive and plush nature of the beds, which include king and queen sizes, stands out. Many guests describe the beds as extremely comfortable, inviting and a joy to sleep in with a notable number of reviews highlighting the beds as super comfy or very comfortable. The cleanliness and freshness of the bedding also contribute to the overall positive experience with top-notch and luxurious bedding frequently noted. Soft and comfortable pillows further enhance the sleep quality, promoting great nights of rest.
While most feedback is commendatory, a few guests mention that the beds weren't as comfortable as they would prefer, pointing out that some found the mattresses on the pull-out sofas or the softness of the beds not to their liking. However, these comments are sparse compared to the overwhelming appreciation for the beds provided. Overall, Hotel Madera appears to ensure its guests enjoy a restful and comfortable stay, largely due to its impressive bedding quality.
Cleanliness
Hotel Madera regularly garners praise for its exceptional cleanliness, noted by guests who describe the hotel and its rooms as spotless, immaculate and modern. Housekeeping consistently receives top marks for their diligent daily service, ensuring that rooms are not only clean but well-appointed and stylishly furnished. The guest rooms are frequently highlighted for their spaciousness, which is a rare but appreciated find. The bathrooms and amenities are also commended for being in pristine condition with guests often remarking on the cleanliness and good maintenance of towels and linens.
The hotel's facilities are described as clean and well-kept throughout, including public areas and balconies. This meticulous attention to cleanliness extends to the entire hotel, which is frequently mentioned as being modern, bright and hygienic. Despite minor occasional oversights, the majority of reviews emphasize the excellent housekeeping performance and the overall clean and tidy environment of the hotel.
In addition to cleanliness, the hotel is well-regarded for its comfortable and well-equipped rooms, some offering beautiful views. The combination of cleanliness, space and modern amenities makes Hotel Madera an appealing choice for travelers seeking a neat and comfortable stay.
Staff
Hotel Madera has earned high praise for its exceptional staff, consistently described as accommodating, friendly and professional. Guests frequently commend the welcoming atmosphere fostered by the attentive and helpful team members. The front desk staff, including notable mentions of individuals such as Lucy, Davante, Maggie, Ice and Michelle, have left lasting impressions with their courteous and warm service. Housekeeping and restaurant staff also receive accolades for their friendliness and efficiency, ensuring guests feel well cared for throughout their stay.
Visitors appreciate the team's readiness to assist with various requests, from quick room fixes to helping recover lost belongings. The valet and bellhop services also stand out with staff members exhibiting hard work and excellent customer service, often remembered for their helpfulness and positive demeanor.
Despite overwhelmingly positive feedback, a few reviews note issues with less friendly or distracted staff, particularly at the reception. However, these instances are vastly outnumbered by compliments highlighting the team's dedication to enhancing guest experiences.
Overall, Hotel Madera's staff is celebrated for their fantastic service, kindness and unwavering professionalism, contributing substantially to the hotel's reputation as a welcoming and enjoyable place to stay.
Wi-Fi
Hotel Madera offers complimentary WiFi to its guests, which many reviewers find reliable and strong. The connection is generally described as good or decent and it's included in the room rate along with other amenities such as free bottled water at the reception. Guests appreciate the fast WiFi with easy access and mention it as a notable positive. However, there are some comments about difficulties in accessing the network initially and occasional slow connectivity, even with premium WiFi options. Some mention issues like the front desk providing the wrong password or challenges in connecting to TV apps. Despite these occasional inconveniences, the overall sentiment towards the hotel's WiFi remains favorable.
Gym
Hotel Madera's gym facilities receive generally positive feedback from guests, despite being described as small and basic. Visitors appreciate that the gym is clean and included with their stay, even though the fee may not be upfront. The fitness center offers a solid range of equipment, including treadmills, exercise bikes and weights with some guests noting the availability of a Peloton bike.
Though some find the space limited and without heating, others commend it for being well equipped and having everything needed for a workout. The gym's location on the first floor is convenient, coupled with strong security measures. Overall, despite its compact size, the gym at Hotel Madera is considered excellent by many and caters well to various fitness needs.
Family
Hotel Madera stands out as an excellent choice for families traveling with children. Guests repeatedly highlight its family-friendly atmosphere, noting the spacious and modern rooms that provide ample space for families to stretch out and feel comfortable. The King room with a couch specifically accommodates families well, offering enough space to host multiple family members, including babies.
The hotel staff receive high praise for their attentiveness to the needs of families, especially children. Parents appreciate small but thoughtful gestures such as allowing kids to choose toys upon arrival, providing dinosaur toys and storybooks and offering treats that delight young guests. The provision of free breakfast for children is another appreciated amenity, making mornings easier for families on the go.
Additionally, the staff's willingness to keep bags when guests arrive too early to check in and offering early check-in whenever possible demonstrates a level of service that enhances the overall stay. These conveniences, along with the hotel's clean and modern facilities, contribute to its reputation as a perfect base for family visits and vacations. Multiple reviews emphasize how comfortable and pleasant their stay was, reinforcing Hotel Madera's position as a great choice for families looking to enjoy a stress-free and enjoyable trip.
Nightlife
Hotel Madera is ideally situated for those looking to enjoy the vibrant nightlife of the area. Guests have highlighted the close proximity to a variety of bars, restaurants and cafes, making it easy to explore the local dining and entertainment scene. The hotel is conveniently located near several popular spots, providing plenty of options for food and drinks just a short walk away. Additionally, its location offers easy access to key tourist sites and attractions, including a comfortable stroll to DuPont Circle and other favorite destinations. Overall, Hotel Madera stands out as a great choice for travelers wanting to immerse themselves in the local nightlife and cultural experiences.
4 Star
Hotel Madera earns mixed reviews about its four-star rating and services. Positive notes frequently mention its great location and modern, well-furnished rooms, making it a solid choice for travelers. Guests often highlight the hotel’s high standard of cleanliness, comfortable stay and attentive staff, indicating an overall good experience. Some reviews even suggest it deserves more than four stars.
However, there are remarks about the hotel's cost being higher compared to other four-star options with better service. While some guests feel the hotel meets and even exceeds the four-star classification, others believe it falls short on delivering the expected value and service. Despite this, many agree that Hotel Madera maintains a high standard for a four-star establishment with its excellent amenities and welcoming environment.
3 Star
Hotel Madera is classified as a three-star venue and offers a standard experience consistent with its rating. The hotel features clean and spacious rooms, fitting the basic expectations for a three-star establishment. While it does not provide luxurious services and amenities, it maintains adequate standards for a comfortable stay. Guests should be aware of additional charges for certain amenities that might typically be included in hotels of this category. Despite lacking amenities such as breakfast and 24-hour service, Hotel Madera offers a satisfactory stay for those seeking a no-frills accommodation option. The hotel is small, which some might find quaint, though others may find it a bit pricey for what it offers. Overall, Hotel Madera delivers a solid three-star experience.
Business
Hotel Madera is well-regarded for its suitability for business travelers, offering a prime location close to downtown and metro bus routes, making it an excellent choice for meetings and work-related activities. The hotel is conveniently located near business centers, adding to its appeal for business trips.
Rooms are praised for their size, often equipped with workspaces including desks and chairs, suitable for working directly from the hotel room. The accommodations are described as clean, beautifully decorated and very comfortable, contributing to a productive and pleasant stay.
Valet parking, while noted to be on the pricier side, adds a layer of convenience for those traveling with vehicles. The hotel also provides easy access to fast WiFi, which is crucial for business needs.
Despite some critiques about the absence of work furniture in a few rooms, overall, the hotel is highlighted as well-adapted for business travelers. The combination of amenities and location makes Hotel Madera a strong recommendation for those on business trips, ensuring a balance of work efficiency and relaxation.
Accessible
Hotel Madera, nestled near Dupont Circle, boasts a convenient location with multiple accessible options for guests with disabilities. The hotel is easily reachable on foot, by bus and metro, ensuring smooth transit to and from Georgetown and other nearby attractions. For those driving, valet parking service is available, adding to the ease of access. Inside, the hotel features accessible rooms catering to guests with mobility needs. Although some guests noted the need for a ramp for luggage carts and a more straightforward entry ramp, the overall accessibility remains commendable. The hotel's proximity to the subway and bus stops further enhances its appeal for travelers with disabilities, making it a good choice for a comfortable stay in a prime location.
Luxury
Hotel Madera offers a modern, sleek look and is excellently located. The accommodations are often described as very luxurious with elegantly designed rooms and upscale decorations that give an overall high-end luxury feel. Guests frequently highlight the luxurious and comfortable beds, as well as the luxurious bathrooms equipped with luxury toiletries. The hotel boasts a sophisticated elegance with excellent classy decor and deliberate attention to detail. High-end finishes and great amenities further enhance the luxury experience, making Hotel Madera a superb choice for a luxurious stay.
Dog Friendly
Hotel Madera stands out as an exceptionally dog-friendly establishment, making it a popular choice for pet owners. The hotel goes beyond simply allowing pets; it welcomes them with open arms, offering a range of amenities to ensure a comfortable stay for both pets and their owners.
Dogs are greeted warmly upon arrival, often with treats and toys, creating a welcoming atmosphere right from the start. The hotel provides dog beds and bowls in the rooms, ensuring that pets feel at home. Staff even go the extra mile by sending up any additional items that guests might need for their pets.
The nearby park is an added bonus, offering a convenient place for dogs to play and exercise. Guests have noted that it's enjoyable to sit outside the hotel and watch both people and their pooches, highlighting the social aspect of the hotel's dog-friendly environment.
However, there are a few areas for improvement. Some guests have mentioned that rooms sometimes carry a lingering smell from previous pets and have visible wear and tear, such as scratch marks on the floors. Additionally, there have been occasional disturbances from dogs barking in the rooms.
Overall, Hotel Madera creates a pleasant and accommodating environment for pets and their owners, making it a standout choice for travelers with furry companions.
No, Hotel Madera doesn't have any pool.
No, a spa isn't available at Hotel Madera.
Yes, Hotel Madera welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
No, parking facilities aren't available at Hotel Madera.