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Hotel Indigo Karuizawa

Karuizawa , Nagakura Yashikizoe 18-39 (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Indigo Karuizawa presents a superb retreat for travelers seeking serenity and scenic beauty. Nestled among white birch trees and lush greenery, the hotel offers a tranquil ambiance that harmonizes with Karuizawa's natural allure. Although slightly remote, its proximity to attractions like the Prince Outlet and shuttle access to the train station facilitates convenient exploration. The atmosphere is tranquil, with stylish interiors and warm hospitality complemented by relaxing onsen facilities and a fitness center.

The dining experience is a standout, with guests consistently praising both breakfast and dinner for their quality and flavor. The breakfast buffet provides a vast selection with fresh, local ingredients catering to diverse preferences. The Italian dinners are noteworthy, though portion sizes may be modest. The overall culinary experience, with professional service and elegant presentation, is highly valued.

Rooms are impressively spacious, clean, and comfortable, boasting modern and stylish designs with stunning views of the surrounding greenery. Families find the accommodations particularly appealing, with the large beds and efficient storage providing comfort and flexibility. Cleanliness throughout the hotel is impeccable, from the guest rooms to the public baths, ensuring a rejuvenating stay.

The staff at Hotel Indigo Karuizawa leave a lasting impression with their attentiveness and warmth, contributing to a welcoming environment. While the service quality can occasionally be inconsistent, overall, the dedication to guest satisfaction remains a defining feature.

The spa facilities are highly praised, particularly the large public bath and sauna, offering a soothing escape with beautifully crafted architecture. Though the open-air onsen could use more variety, the overall spa experience is excellent.

For fitness enthusiasts, the 24-hour gym, while intimate, offers a unique wooden design that aligns with the hotel's serene atmosphere. While equipment is somewhat limited, the fusion of the gym with spa facilities provides a comprehensive wellness experience.

Ideal for families and couples alike, the hotel's blend of luxury, comfort, and natural beauty make it a prime destination. With its exquisite dining, relaxation amenities, and attentive service, Hotel Indigo Karuizawa stands out as a premier getaway for those seeking tranquility and refined elegance.
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Luxury Hotel

Fuses modern luxury with cultural charm, drawing inspiration from local history and nature. Features traditional onsen-style baths, a fitness center, and a fine dining restaurant. Boasts a luxurious spa and wellness center.

Hotel for Honeymoon

Fusing modern luxury with local charm, this hotel in desirable Karuizawa offers onsen-style baths and fine dining. It provides a stylish and comfortable base for a romantic stay.

Family Friendly Hotel

This hotel offers stylish accommodations and modern amenities. It provides a comfortable base for families to explore the Karuizawa area, blending contemporary design with local charm.

Romantic Hotel

Blending modern luxury with cultural charm, this hotel features an inviting ambiance and traditional onsen-style baths. The fine dining restaurant and proximity to local attractions make it ideal for a romantic getaway.

Hotel with Parking

This hotel offers free parking for 178 vehicles, which is a significant capacity. It also provides two EV chargers, catering to guests with electric vehicles. A free shuttle bus to and from Karuizawa Station is available.

EV charging stations

Hotel with Gym

Hotel Indigo Karuizawa is among the top-rated hotels with gym and fitness center in Karuizawa, offering modern fitness facilities and a convenient location.

Hotel with EV Charging Stations

As an Indigo Hotel, this property provides EV charging stations for its guests. It offers a boutique hotel experience with convenient electric vehicle charging facilities available.

4-Star Hotel

This hotel blends modern luxury with cultural charm, drawing inspiration from local history and nature. It features onsen-style baths, a fitness center, and a fine dining restaurant. The rooms are well-appointed with a coffee machine, private bathroom with hot tub, and a flat-screen TV.

Hotel with Spa

Business Hotel

Accessible Hotel

Room Types

Twin Suite This suite's standout feature is the hot tub. The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious suite offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 2 beds.

Standard King Room with River View and View Bath This double room features a hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit has 1 bed.

Standard Twin Room with River View and View Bath This twin room's standout feature is the hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit has 2 beds.

Standard King Room with Private Garden This double room features a hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Standard Twin Room with Private Garden This twin room features a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.

Standard Room This double room features air conditioning, soundproofing and tea/coffee maker. The property will allocate King or Twin room type to the guest on arrival; bedding preferences are subject to availability. Please note, requests for specific views from the room cannot be accommodated by the property.

Upgraded Standard Room This room has a tea/coffee maker, hot tub and soundproofing. The property will allocate King or Twin room type to the guest on arrival; bedding preferences are subject to availability. Please note, requests for specific views from the room cannot be accommodated by the property.

King Suite This suite features a hot tub. The suite includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious suite provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.

Standard King Room with Garden View This double room's standout feature is the hot tub. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Standard Twin Room with Garden View The hot tub is the standout feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 3 beds.

Standard Twin Room with River View Guests will have a special experience as the twin room offers a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit offers 2 beds.

Standard King Room with River View The hot tub is the standout feature of this double room. The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit has 1 bed.

Standard Twin Room with Garden View - Disability Access This twin room features a hot tub. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 3 beds.

Standard Twin Room with River View - Disability Access The hot tub is the standout feature of this twin room. The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit has 2 beds.

Guest Reviews

Location

Hotel Indigo Karuizawa is an enticing destination for travelers seeking a serene and scenic retreat. Nestled amidst the white birch trees and lush greenery, the hotel's location offers a tranquil ambiance that perfectly blends with the natural beauty of Karuizawa. Guests appreciate its proximity to popular attractions like the Prince Outlet and easy shuttle access to the train station, making exploration convenient despite the hotel not being in the town's heart. A few minutes' drive will take you to the vibrant old town areas and a nearby golf course, enhancing the appeal for leisure travelers.

The surroundings, while a bit remote, provide ample opportunity for relaxation, complemented by onsen facilities and a fitness center within the hotel. The atmosphere is enhanced by stylish interiors and warm hospitality from the staff, offering a comfortable environment and convenient parking options. Whether arriving by shuttle or personal vehicle, visitors find the experience satisfying and the environment conducive to a restful getaway in Karuizawa.

Breakfast

Hotel Indigo Karuizawa offers an impressive breakfast experience that consistently delights guests with its diversity and flavor. The breakfast buffet is highly praised for its delicious offerings, ranging from healthy choices to more indulgent items, providing a balance that caters to various preferences. Guests appreciate the use of fresh, local ingredients, adding to the overall quality and taste of the meals. Both Japanese and Western options are available, ensuring a satisfying experience for everyone. While some reviews mention occasional overcrowding and limited selections, the majority find the breakfast selection vast and varied, with minor daily adjustments keeping it interesting. Despite some waiting times for seating, the exquisite and revitalizing nature of the breakfast makes it a highlight of their stay. The clean and tidy environment further enhances the dining experience, making breakfast at Hotel Indigo Karuizawa a memorable part of the visit.

Dinner

Hotel Indigo Karuizawa offers a noteworthy dining experience, with both breakfast and dinner receiving high praise for their quality and taste. The Italian dinners, in particular, stand out, though some diners noted that portions could be on the smaller side, prompting them to indulge in the exceptional bread on offer. The restaurant is recognized for its classy ambiance and delicious dishes, with room service providing a similar caliber of meals for those opting to dine privately.

Dining at the hotel's main restaurant is highlighted as a desirable experience, attributed to the professional service staff and the elegant presentation of meals. Guests often remark on the wonderful flavors and the sophisticated variety of dishes, complemented by recommended wines that enhance the meal.

While the majority of reviews are positive, some note minor concerns such as the pacing of meal service and portion sizes. Despite these, the overall culinary experience, marked by incredibly delicious food, is consistently deemed well worth the investment.

Rooms

Hotel Indigo Karuizawa impresses with its spacious, clean, and comfortable rooms that are well-suited for families, as the wide beds facilitate co-sleeping with children. Many guests appreciate the modern, stylish design that brings warmth and freshness to the rooms and the lobby. The rooms are generally large, especially for Japanese standards, with several reviews noting that a standard room was bigger than an average apartment.

Additionally, the stunning views of greenery from every room contribute to the hotel's relaxing atmosphere. Guests enjoy the efficient storage features and interconnectivity between rooms, offering flexibility for larger groups or families. The bathrooms receive high marks for their spaciousness and attractiveness, providing a comfortable retreat within the room.

Overall, the hotel maintains a high level of cleanliness throughout its facilities, including rooms, the large public baths, and the lobby, with many guests feeling rejuvenated by the environment. Despite a few operational hiccups, like inefficient check-in processes or lengthy cleaning times, the positive aspects of room comfort, atmosphere, and design create a memorable experience for visitors seeking tranquility and modern luxury at Hotel Indigo Karuizawa.

Beds

Hotel Indigo Karuizawa seems to have mastered the art of providing guests with an exceptional sleeping experience. The beds consistently receive high praise for their comfort, which is frequently described as super comfy, fantastic, and amazing. The king-size and spacious beds offer plenty of room to stretch out and relax, while the firm yet inviting mattresses ensure a restful night's sleep. Guests also appreciate the hotel's ability to accommodate multiple beds in the rooms without sacrificing space, allowing for both comfort and convenience. The overall facilities, including a large public bath and a delightful breakfast buffet, enhance the stay, but it's the quality of the beds that truly stands out, ensuring guests leave well-rested and satisfied.

Cleanliness

Hotel Indigo Karuizawa emerges as a modern haven characterized by immaculate cleanliness and a fresh ambiance that distinctly appeals to its guests. The facilities are consistently praised, with many highlighting the pristine condition of the public bath as a standout feature. Guests frequently note the overall neatness throughout the hotel, complimenting the comfortable and beautifully decorated interiors that evoke a calming forest vibe. The fragrant wooden scent upon entering the rooms adds to the sense of relaxation and elegance.

Despite some criticism directed towards the service, the hotel’s hygiene standards remain exemplary. The guest rooms are spacious and spotless, and the newer elements contribute to a sense of freshness that is appreciated by visitors. The hotel further offers amenities such as a fitness center and hot springs, underscoring its commitment to providing both luxury and cleanliness.

The attention to maintaining cleanliness in every aspect of the hotel—from the public baths to guest rooms—is apparent and contributes significantly to the overall guest experience. While the service quality may not always meet expectations, the immaculate cleanliness ensures a comfortable stay for those visiting this contemporary retreat.

Staff

Hotel Indigo Karuizawa consistently impresses its guests with an exceptionally attentive and warm-hearted staff that leaves a lasting impression. The team is noted for their friendly and accommodating nature, with many reviews highlighting their swift, polite, and precise responses to requests. The service style throughout the hotel is described as casual yet professional, providing a pressure-free experience for guests.

Staff members at the in-house restaurant and breakfast service have garnered praise for their attentiveness and ability to remember guests’ preferences, creating a welcoming dining atmosphere. The front desk staff, although occasionally described as unreliable, are primarily seen as kind and pleasant, going above and beyond to assist with needs such as mailing items and arranging transportation.

Notably, despite the youthful appearance of the staff, their commitment to hospitality shines through as they swiftly address needs, help with luggage, and maintain a cheery demeanor. The attention to detail and effort to make guests feel comfortable and recognized stands out, as does the seamless service that contributes to a memorable stay. While there is room for improved consistency in customer service, the overall quality of the staff and their dedication to guest satisfaction remain a defining feature of the Hotel Indigo Karuizawa experience.

Spa

Nestled in a prime location with convenient shuttle services, Hotel Indigo Karuizawa offers a delightful retreat characterized by its impeccable design and warm hospitality. The spa facilities are a highlight of the stay, with guests praising the comfort and cleanliness of the large public bath and sauna. The carbonated outdoor bath, although not a traditional hot spring, receives accolades for its soothing properties alongside the beautifully crafted architecture that frames the spa area. Visitors appreciate the well-maintained and clean environment, noting the pleasant public bath experience. While the open-air onsen could benefit from more space and variety, the overall spa experience is described as excellent and amazing, with the public sauna earning particular praise. For those enjoying a day of relaxation, the Day Spa and onsen area are a divine escape, though it's important to plan visits around the spa's closure on Thursdays. With the addition of an incredibly delicious breakfast and the option to rent bicycles, guests leave with intentions of returning or recommending the experience to others. The staff's genuine friendliness and attention to detail contribute to the exceptional experience at this best-in-class hotel destination.

Gym

Nestled in the serene locale of Karuizawa, Hotel Indigo offers a gym experience that captures the essence of nature through its unique wooden design and color tones. This distinctive aesthetic adds a touch of tranquility and fun, setting it apart from the typical gym environment. While the wooden theme is generally appreciated, some guests do mention that the gym could benefit from more resistance equipment and a larger space. Despite these limitations, the fitness center's 24-hour availability and its integration with the hotel's spa facilities provide ample opportunity for guests to enjoy a complete wellness experience. However, it's important for visitors to note that they need to bring their own workout attire and shoes, as rental clothes are not available. Overall, while the gym's facilities may not be expansive, they are considered sufficient for a good workout, particularly within the context of the hotel's other appealing amenities.

Family

Hotel Indigo Karuizawa offers a mixed experience for families traveling with children. While the rooms may be perceived as a bit small for larger families, particularly when it comes to accommodating differing ages such as teenagers and young kids, the overall stay can be quite comfortable. The hotel provides a unique cultural introduction to tatami sleeping arrangements, adding an element of interest for families eager to explore local customs. Dining at the hotel is highly praised, with good options available, and the breakfast is considered exquisite. The friendly staff adds to the positive experience by being helpful and accommodating. Families interested in architecture can find enjoyment in the hotel's design, which adds to the overall charm of the stay. Moreover, the convenient shuttle service enhances the guest experience by providing easy transport access, especially beneficial for skiing trips. However, it is important to note that families traveling with babies might encounter some challenges, as specific baby supplies are not provided. Despite these minor inconveniences, the hotel remains a promising choice, with visitors expressing anticipation for future visits to experience new offerings.

4 Star

Hotel Indigo Karuizawa offers a commendable four-star experience with its excellent facilities and services. It boasts a stunning setting that creates a true vacation ambiance, complemented by its prime location. Guests appreciate the hotel's fitness center and hot springs, which add value to the stay. The dining experience stands out with delicious food, and the friendly staff contributes to a welcoming atmosphere. Though some guests noted occasional reservations issues, the overall cleanliness and comfort of the hotel are noteworthy, leaving a positive impression. The nighttime environment enhances the pleasant experience, making it a memorable destination for a getaway.

Luxury

Nestled in a serene location away from the bustling crowds, Hotel Indigo Karuizawa offers an exceptional blend of elegance and comfort. The hotel's architecture is both beautiful and inviting, with well-maintained facilities that cater perfectly to family getaways. Guests are enveloped by a luxurious atmosphere, enhanced by the pristine condition of the new and clean rooms. The high-class ambiance is complemented by superior customer service and the attentiveness of the front desk staff, ensuring a relaxing stay. Dining and spa experiences at the hotel are nothing short of amazing, contributing to what many guests consider the greatest luxury experience they've had this year. With its perfect location and exquisite offerings, Hotel Indigo Karuizawa stands as a premier destination for those seeking a luxurious escape.

Romantic

Set in a stunning location, Hotel Indigo Karuizawa emerges as a romantic getaway that seamlessly blends with its surroundings. Guests have been captivated by the magnificent design and the way it integrates into the natural environment, creating a tranquil retreat. The night lighting and courtyard enhance the romantic ambiance, providing a beautiful backdrop for a holiday that feels truly special.

The hotel's outdoor bath, a carbonated spring, offers an invigorating experience that contributes to the relaxation and soothing atmosphere evident throughout the property. Couples have relished the luxurious, extended stays, with some remarking it was the best honeymoon ever. Hotel Indigo Karuizawa offers an exquisite setting for those looking to unwind and enjoy a memorable, romantic escape.

No, Hotel Indigo Karuizawa doesn't have any pool.

Yes, a spa is available at Hotel Indigo Karuizawa.

No, Hotel Indigo Karuizawa doesn't allow dogs.

Yes, parking facilities are available at Hotel Indigo Karuizawa.

Yes, Hotel Indigo Karuizawa has a gym.

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